JOB SCOPE

• Answer calls and emails in order to respond to customer required
• Process customer orders promptly and accurately
• Ensure all delivery activities are completed within schedule
• Build and maintain good rapport with customers to fulfil their requirement
• Update and ensure all data are in the system (WMS – Warehouse Management System)
• Perform other related duties as required by operations and warehouse department
• Responsible for managing the incoming & outgoing orders
• Process shipping operation and courier service (DHL or Fedex)
• Import/Export permit declarations and custom clearance
• Handle full spectrum of shipping documents for import & export
• Maintain accurate records of shipping documents as per SOP standard
• Prepare billings
• Perform other duties and responsibilities, as assigned

REQUIREMENTS

• Diploma in any fields/Min O level graduate with at least 10 years and above of relevant working experience
• Preferably has knowledge specialize in Logistics/Supply Chain or equivalent.
• Required language(s): English and Mandarin (to liaise with Mandarin speaking associates)
• Proficient in Microsoft office applications, warehouse system (WMS) knowledge and able to handle scanner
• Email and Computer Literate is a MUST
• Possesses well communication and interpersonal skills
• Positive attitude and team player
• Able to multitask & work in a fast-paced environment

Please refer the Job description for details