Description:
At Life Couriers, we deeply understand and care about life‘s critical moments – to save lives. We are here to deliver the world‘s most time-critical diagnostics and therapies. Wherever logistics can make the biggest difference to a patient‘s life, you‘ll find us first. We aim to be the world‘s foremost group of life sciences logistics experts and we are committed to constantly pushing ourselves and the market towards new solutions for the benefit of patients. Life Couriers offers customized supply chain solutions by integrating specialized logistics services, providing a seamless customer experience.
An Account Logistics Coordinator is an essential role that helps a company get their product into the consumers’ hands in a timely manner. Their responsibilities include overseeing aspects of dispatching, warehouse operations, and providing excellent customer service to our customers.

SKILLS REQUIRED:

• Intermediate proficiency in Microsoft Suite applications.
• Excellent communication skills to collaborate with others under any type of condition.
• Excellent clerical and organizational skills to keep track of schedules, routes, and personnel.
• Knowledge of computers for scheduling and other dispatching duties.
• Ability to multitask with different, and sometimes conflicting, events happening at the same time.
• Able to work under stress in a fast-paced work environment.

EDUCATION AND EXPERIENCE:

• At least 21 years of age.
• High school diploma or higher required.
• 2+ years of experience in an administrative role required.
• 2+ years of customer service experience required.
• Has a valid driver’s license with no more than 2 moving violations or at fault accidents in the previous 3 years.

• Coordinating transportation providers to ensure prompt and proper movement of shipments.
• Responding to customer inquiries and referring clients to the proper channels.
• Reviewing purchase orders and shipping documents to ensure accuracy.
• Notify clients well in advance of potential late deliveries.
• Building Routes and Recurring Orders in TMS.
• Making special shipping arrangements as necessary.
• Tracking and fixing shipping errors.
• Ensuring that the quality of all services provided meets the required standards.
• Developing processes that make the supply chain more efficient and organized.
• Monitor driver electronic logs, driver scorecards, and E-log hardware.
• Cover routes if needed.
• Other responsibilities as assigned by management.
  Schedule: Monday through Saturday 10am to 7pm.