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Customer Service Officer, Wisma Genting Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Computer Literate, Attention To Detail, Strong Math Aptitude, Good Interpersonal Skills, Friendly, Polite, Honest, Able To Work Under Pressure
Specialization
Candidates should have a diploma or degree and 3-5 years of relevant banking experience. Key skills include attention to detail, strong math aptitude, and good interpersonal skills.
Experience Required
Minimum 2 year(s)
Branch Manager, Jalan Beserah Kuantan Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Leadership, Management, Customer Experience, Profitability, Business Targets, Strategic Objectives
Experience Required
Minimum 5 year(s)
Assistant Sales Manager, Jalan Dedap 20 Johor Jaya - Retail & Enterprise Di at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Sales Target Achievement, Customer Relationship Management, Customer Enquiries Handling, New Customer Identification, Compliance Adherence, Credit Screening, Sales Performance Excellence, Passion For Sales
Specialization
Candidates should preferably have a degree or diploma and relevant sales experience is preferred but not essential. Applicants should be below 35 years old and demonstrate a strong passion for sales.
Personal Financial Consultant, Bandar Baru Permas Jaya Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Consultative Selling, Customer Service, Financial Needs Assessment, Product Knowledge, Sales Techniques, Marketing, Communication Skills, Relationship Building
Director, GWBT&M - Sales & Distribution (Corporate Sales) MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
N/A
Specialization
Candidates should have significant experience in sales and distribution management. A strong background in corporate sales is essential for this position.
Experience Required
Minimum 5 year(s)
Financial Services Consultant, Jalan Ipoh Branch MY (SLM) at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Bancassurance, Sales, Customer Service, Product Promotion
Personal Financial Consultant, Jalan Kuchai Lama Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Consultative Selling, Financial Needs Assessment, Product Knowledge, Customer Service, Sales Techniques, Marketing, Communication, Relationship Building
Specialization
The job does not specify particular requirements, but it implies a need for skills in sales and customer interaction. Experience in financial consulting or related fields would likely be beneficial.
Personal Financial Consultant, Kuala Lumpur Main Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Consultative Selling, Financial Needs Assessment, Product Recommendation, Customer Service, Sales, Marketing
Specialization
The job posting does not specify any particular requirements, but it implies a need for skills in sales and customer service. Experience in financial consulting or related fields may be beneficial.
Personal Financial Consultant, Plaza Damansara Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Consultative Selling, Financial Needs Assessment, Product Recommendation, Customer Service, Sales, Marketing, Core Consumer Products
Branch Manager, Kulai Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Sales Planning, Sales Management, Customer Relationship Management, Compliance, People Management, Coaching, Motivating, Performance Monitoring, Operational Management, Financial Budgeting, Credit Risk Management, Problem Solving, Team Leadership, Networking, Target Setting, Sales Execution
Specialization
The job requires strong leadership and sales management skills, along with experience in customer relationship management and compliance. Candidates should also have a proven track record in motivating teams and achieving sales targets.
Experience Required
Minimum 5 year(s)
Branch Manager, Pasir Mas Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Leadership, Management, Customer Experience, Profitability, Business Targets, Strategic Objectives
Experience Required
Minimum 5 year(s)
Assistant Sales Manager, Riverson - Retail & Enterprise Distribution MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Sales, Credit Products, Mortgages, Sme Loans, Communication Skills, Interpersonal Skills, Negotiation Skills, Customer Behavior Understanding, Market Conditions Adaptation, Team Player, Integrity, Product Knowledge, Willingness To Learn, Streetwise, Bahasa Malaysia, English
Specialization
Candidates should have a diploma or degree in any discipline and a minimum of 2 years of sales experience, although fresh graduates are encouraged to apply. Good product knowledge in mortgages and SME loans, along with excellent communication skills in English and Bahasa Malaysia, is preferred.
Experience Required
Minimum 2 year(s)
Assistant Sales Manager, Riverson - Retail & Enterprise Distribution MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Sales, Credit Products, Mortgages, Sme Loans, Communication Skills, Interpersonal Skills, Negotiation Skills, Customer Behavior Understanding, Market Conditions Adaptation, Team Player, Integrity, Product Knowledge, Willingness To Learn, Streetwise, Bahasa Malaysia, English
Specialization
Candidates should have a diploma or degree in any discipline and a minimum of 2 years of sales experience, although fresh graduates are encouraged to apply. Strong communication skills in English and Bahasa Malaysia are essential, and knowledge of mortgages and SME loans is advantageous.
Experience Required
Minimum 2 year(s)
Team Sales Manager, Taman Mutiara Cheras - Retail & Enterprise Distribution at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Sales Management, Performance Analysis, Recruitment, Mentoring, Coaching, Compliance, Motivation, Team Leadership, Channel Sourcing, Activity Supervision, Target Achievement, Non Performance Management, Developer Relations, Sales Strategy, Cross Selling, Training
Specialization
The job requires experience in sales management and the ability to mentor and motivate a sales team. Strong analytical skills and a focus on achieving sales targets are essential.
Experience Required
Minimum 2 year(s)
Personal Financial Consultant, Megamall Midvalley Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Consultative Selling, Customer Service, Financial Needs Assessment, Product Knowledge, Sales Techniques, Marketing, Communication, Relationship Building
Deposit Relationship Manager, The Scott Garden Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
N/A
Specialization
The job posting does not specify any requirements for the position. Further information is anticipated.
Branch Manager, Lukut Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Leadership, Customer Experience, Profitability, Business Targets, Strategic Objectives, Branch Management
Specialization
The job requires effective leadership and management skills. Experience in achieving business targets and enhancing customer experience is essential.
Experience Required
Minimum 2 year(s)
Deposit Relationship Manager, Kuala Lumpur Main Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
N/A
Specialization
The job posting does not specify any requirements, but it encourages candidates to explore learning opportunities.
Preferred Relationship Manager, Menara CIMB KL Sentral Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
N/A
Specialization
The job posting does not specify any requirements for the Preferred Relationship Manager position. It suggests exploring other resources for more information.
Customer Service Officer, Raub Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Customer Service, Account Opening, Transaction Authorization, Branch Operations, Validation, Banking Procedures
Customer Service Officer, Wisma Genting Branch MY at CIMB Group Malaysia
, , Malaysia -
Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

0.0

Posted On

10 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Computer Literate, Attention To Detail, Strong Math Aptitude, Good Interpersonal Skills, Friendly, Polite, Honest, Able To Work Under Pressure

Industry

Banking

Description
JOB TITLE CUSTOMER SERVICE OFFICER (CSO) - RETAIL & PREFERRED BRANCH Grade Location Retail & Preferred Branch Reports to Branch Manager Other Reporting Relationships - Subordinates Job Purpose To administer account opening activities. To provide authorization to transact and validate branch operation transaction in accordance to the Banks' rules and procedures. KEY RESPONSIBILITIES Sales & Operational Function • To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. • To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations. • To discharge duties instructed by ACSM/BM to serve business interests of the Bank. Additional role for CSD at SME Desk: • For CSO at SME Desk, please refer to CSO SME Branch Task List for additional responsibilities. • To participate in promoting branch products and services through cross-selling activities. Customer Relationship • To proactively identify, manage and propose effective end-to-end solutions to issues related to service delivery • To supervise and resolve customer complaints raised by CSR Teller on requests, inquiries, problems and complaints Process & Compliance • To take accountability over Branch's compliance to the standard operationg procedures and to ensure regulatory requirements are met towards achieving operational excellence Operational Authority • To validate over-the-counter transactions on account oepning, cash and non-cash transactions according to advice slips or other negotiable documents • To approve rates, cash and check deposits up to authorized amount • To act as Programme Champion for all sales, service and compliance module in view of training and educating branch staff • To supervise staff in ensuring service and compliance standards are met Key performance Indicators Qualification *Note : The qualifications indicated are the ideal requirements for the position. Exceptions may apply to internally promoted staff based on performance 1. Diploma/Degree 2. Other Qualification Experience 3-5 years in relevant banking experience Education & Training (or equivalent) Skill/Compentencies *To be updated based on Compentency Model 1. Computer literate 2. Attention to detail and strong math aptitude 3. Good interpersonal skil-friendly and polite 4. Good personal attributes-honest and able to work under pressure in a fast-paced environment. SME DESK TALKLIST JOB TITLE CUSTOMER SERVICE OFFICER (CSO) (Retail/Preferred) Job Purpose To cross sell EB Products and services to business clients Sales & Operational Task 1. Handle business current account with e banking sign up/business FD 2. Handle remittacnce inquiries and application for business clients 3. Cross-sell EB financing package ie Enterprise Portfolio Guarantee, Biz property Plus and Quick Guarantee 4. Cross-sell CAW AND Plug and Pay 5. Handle Bulk cash recepit and withdrawal transaction 6. Handle insourcing Self Service Terminal Certification Compulsory to attend and complete SME Branch Certification Course
Responsibilities
The Customer Service Officer is responsible for administering account opening activities and validating branch operation transactions in accordance with the bank's rules. They also supervise customer complaints and ensure compliance with operational standards.
Customer Service Officer, Wisma Genting Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Computer Literate, Attention To Detail, Strong Math Aptitude, Good Interpersonal Skills, Friendly, Polite, Honest, Able To Work Under Pressure
Specialization
Candidates should have a diploma or degree and 3-5 years of relevant banking experience. Key skills include attention to detail, strong math aptitude, and good interpersonal skills.
Experience Required
Minimum 2 year(s)
Branch Manager, Jalan Beserah Kuantan Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Leadership, Management, Customer Experience, Profitability, Business Targets, Strategic Objectives
Experience Required
Minimum 5 year(s)
Assistant Sales Manager, Jalan Dedap 20 Johor Jaya - Retail & Enterprise Di at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Sales Target Achievement, Customer Relationship Management, Customer Enquiries Handling, New Customer Identification, Compliance Adherence, Credit Screening, Sales Performance Excellence, Passion For Sales
Specialization
Candidates should preferably have a degree or diploma and relevant sales experience is preferred but not essential. Applicants should be below 35 years old and demonstrate a strong passion for sales.
Personal Financial Consultant, Bandar Baru Permas Jaya Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Consultative Selling, Customer Service, Financial Needs Assessment, Product Knowledge, Sales Techniques, Marketing, Communication Skills, Relationship Building
Director, GWBT&M - Sales & Distribution (Corporate Sales) MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
N/A
Specialization
Candidates should have significant experience in sales and distribution management. A strong background in corporate sales is essential for this position.
Experience Required
Minimum 5 year(s)
Financial Services Consultant, Jalan Ipoh Branch MY (SLM) at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Bancassurance, Sales, Customer Service, Product Promotion
Personal Financial Consultant, Jalan Kuchai Lama Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Consultative Selling, Financial Needs Assessment, Product Knowledge, Customer Service, Sales Techniques, Marketing, Communication, Relationship Building
Specialization
The job does not specify particular requirements, but it implies a need for skills in sales and customer interaction. Experience in financial consulting or related fields would likely be beneficial.
Personal Financial Consultant, Kuala Lumpur Main Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Consultative Selling, Financial Needs Assessment, Product Recommendation, Customer Service, Sales, Marketing
Specialization
The job posting does not specify any particular requirements, but it implies a need for skills in sales and customer service. Experience in financial consulting or related fields may be beneficial.
Personal Financial Consultant, Plaza Damansara Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Consultative Selling, Financial Needs Assessment, Product Recommendation, Customer Service, Sales, Marketing, Core Consumer Products
Branch Manager, Kulai Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Sales Planning, Sales Management, Customer Relationship Management, Compliance, People Management, Coaching, Motivating, Performance Monitoring, Operational Management, Financial Budgeting, Credit Risk Management, Problem Solving, Team Leadership, Networking, Target Setting, Sales Execution
Specialization
The job requires strong leadership and sales management skills, along with experience in customer relationship management and compliance. Candidates should also have a proven track record in motivating teams and achieving sales targets.
Experience Required
Minimum 5 year(s)
Branch Manager, Pasir Mas Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Leadership, Management, Customer Experience, Profitability, Business Targets, Strategic Objectives
Experience Required
Minimum 5 year(s)
Assistant Sales Manager, Riverson - Retail & Enterprise Distribution MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Sales, Credit Products, Mortgages, Sme Loans, Communication Skills, Interpersonal Skills, Negotiation Skills, Customer Behavior Understanding, Market Conditions Adaptation, Team Player, Integrity, Product Knowledge, Willingness To Learn, Streetwise, Bahasa Malaysia, English
Specialization
Candidates should have a diploma or degree in any discipline and a minimum of 2 years of sales experience, although fresh graduates are encouraged to apply. Good product knowledge in mortgages and SME loans, along with excellent communication skills in English and Bahasa Malaysia, is preferred.
Experience Required
Minimum 2 year(s)
Assistant Sales Manager, Riverson - Retail & Enterprise Distribution MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Sales, Credit Products, Mortgages, Sme Loans, Communication Skills, Interpersonal Skills, Negotiation Skills, Customer Behavior Understanding, Market Conditions Adaptation, Team Player, Integrity, Product Knowledge, Willingness To Learn, Streetwise, Bahasa Malaysia, English
Specialization
Candidates should have a diploma or degree in any discipline and a minimum of 2 years of sales experience, although fresh graduates are encouraged to apply. Strong communication skills in English and Bahasa Malaysia are essential, and knowledge of mortgages and SME loans is advantageous.
Experience Required
Minimum 2 year(s)
Team Sales Manager, Taman Mutiara Cheras - Retail & Enterprise Distribution at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Sales Management, Performance Analysis, Recruitment, Mentoring, Coaching, Compliance, Motivation, Team Leadership, Channel Sourcing, Activity Supervision, Target Achievement, Non Performance Management, Developer Relations, Sales Strategy, Cross Selling, Training
Specialization
The job requires experience in sales management and the ability to mentor and motivate a sales team. Strong analytical skills and a focus on achieving sales targets are essential.
Experience Required
Minimum 2 year(s)
Personal Financial Consultant, Megamall Midvalley Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Consultative Selling, Customer Service, Financial Needs Assessment, Product Knowledge, Sales Techniques, Marketing, Communication, Relationship Building
Deposit Relationship Manager, The Scott Garden Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
N/A
Specialization
The job posting does not specify any requirements for the position. Further information is anticipated.
Branch Manager, Lukut Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Leadership, Customer Experience, Profitability, Business Targets, Strategic Objectives, Branch Management
Specialization
The job requires effective leadership and management skills. Experience in achieving business targets and enhancing customer experience is essential.
Experience Required
Minimum 2 year(s)
Deposit Relationship Manager, Kuala Lumpur Main Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
N/A
Specialization
The job posting does not specify any requirements, but it encourages candidates to explore learning opportunities.
Preferred Relationship Manager, Menara CIMB KL Sentral Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
N/A
Specialization
The job posting does not specify any requirements for the Preferred Relationship Manager position. It suggests exploring other resources for more information.
Customer Service Officer, Raub Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Customer Service, Account Opening, Transaction Authorization, Branch Operations, Validation, Banking Procedures