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Officer, iCIMB & CCBO - Business Operations Management (Chargeback Operatio at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Chargeback Operations, Dispute Management, Fraud Handling, Customer Service, Document Retrieval, Transaction Settlement, Mastercard, Visa, Communication, Adjustment Processing, Sms Preparation, Letter Preparation, Email Correspondence, Atm Log Retrieval, Mastercom, Vrol
Specialization
The job requires attention to detail and the ability to handle multiple tasks related to chargeback operations. Experience in customer service and knowledge of Visa and MasterCard processes are beneficial.
Officer, iCIMB MSC - Singapore Operations (Wealth Management Operations) MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Wealth Management, Operations, Client Service, Financial Analysis, Risk Management, Compliance, Investment Strategies, Portfolio Management
Specialization
Candidates should have relevant experience in wealth management operations and a strong understanding of financial products. A background in client service and operational processes is essential.
Experience Required
Minimum 2 year(s)
Senior Associate, GWBPB - Client Services Region 2 - Team KL9 MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
N/A
Specialization
Candidates should have relevant experience in client services and a strong understanding of the industry. Excellent communication and interpersonal skills are essential.
Experience Required
Minimum 2 year(s)
Personal Financial Consultant, Lahad Datu Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Consultative Selling, Financial Needs Assessment, Product Recommendation, Customer Service, Marketing, Sales, Core Consumer Products
Assistant Manager, iCIMB & CCBO - SSCCO (Operational Reconciliation (Recon) at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Reconciliation, Data Extraction, Excel, Variance Detection, Reporting, Iso 9001:2015, Collaboration, Compliance, Data Security, Continuous Improvement, Communication, People Management, Audit Compliance, Stakeholder Engagement, Problem Solving, Time Management
Specialization
Candidates should have experience in reconciliation processes and a strong understanding of compliance with banking policies. Effective communication and collaboration skills are essential for this role.
Experience Required
Minimum 2 year(s)
Executive, iCIMB MSC - Singapore Operations (Payment - Remittance Inward (I at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Inward Remittance, Transaction Processing, Bank Policies, Service Level Agreement, Attention To Detail
Director, CCPF - Cards Product MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Credit Cards, Payments, Consumer Banking, Portfolio Management, Customer Engagement, Analytical Skills, Leadership, Stakeholder Management, Communication Skills, Digital Payments, Fintech Trends, Loyalty Ecosystems
Specialization
A bachelor’s degree in Business, Finance, Marketing, or a related discipline is required, with an MBA preferred. Candidates should have over 10 years of experience in credit cards, payments, or consumer banking, along with strong analytical and leadership skills.
Experience Required
Minimum 10 year(s)
Assistant Manager, GWBT&M - Sales & Distribution (Corporate & Commercial Sa at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Sales, Distribution, Corporate Sales, Commercial Sales, Flow Sales
Specialization
Candidates should have relevant experience in sales and distribution, particularly in corporate and commercial environments. Strong leadership and communication skills are essential for this position.
Experience Required
Minimum 2 year(s)
Marketing Executive, Serdang Perdana - Automotive Financial Services MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
N/A
Specialization
The job posting does not specify any requirements. Further information will be provided later.
Credit Officer, CCO - Unsecured Credit MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Credit Analysis, Fraud Detection, Documentation, Customer Service, Data Analysis, Credit Approval, Financial Verification, Aml Compliance, Uat Testing, Debt Service Ratio, Centralized Retail Decision Engine, Ctos Search, Interpol Search, Communication, Attention To Detail, Problem Solving
Specialization
Candidates should possess a Bachelor Degree or Professional Qualification in relevant disciplines such as Banking, Accounting, or Finance. Experience in credit analysis and compliance is preferred.
Experience Required
Minimum 2 year(s)
Assistant Manager, iCIMB MSC - Singapore Operations (Credit Administration, at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Loan Documentation, Credit Administration, Document Checking, Compliance, Disbursement, Collateral Management
Experience Required
Minimum 2 year(s)
Executive Officer, HR Talent Acquisition MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Recruitment, Sourcing, Screening, Interviewing, Placement, Advisory Support, Coordination, Career Fairs, Market Conditions, Management
Specialization
Coordinate with internal hiring managers to fulfill hiring needs in a timely manner. Participate in career fairs and other recruitment activities as needed.
Experience Required
Minimum 2 year(s)
Marketing Executive, Taman Melaka Raya - Automotive Financial Services MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
N/A
Specialization
The job posting does not specify any requirements. Candidates are encouraged to explore other features related to career paths and skill assessments.
Preferred Business Manager, RD 1 MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Leadership Skills, Sales Management, Customer Engagement, Coaching, Analytical Skills, Problem Solving, Product Knowledge, Communication Skills, Interpersonal Skills, Networking, Compliance, Performance Management, Sales Planning, Motivation, Team Management, Financial Planning
Specialization
A university degree in finance-related studies is preferred, along with a proven track record in sales management. Candidates should have at least 3 years of experience in a similar position within consumer banking or related fields.
Experience Required
Minimum 5 year(s)
Team Manager, Commercial Banking Centre - Petaling Jaya 1 MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Team Management, Commercial Banking, Profitability Growth, Loan Portfolio Management, Customer Service, Business Development, Cross Selling, Asset Quality Management, Regulatory Compliance, Coaching, Mentoring, Marketing Activities, Resource Management, Performance Reporting, Decision Making, Operational Excellence
Specialization
The role requires strong leadership skills and experience in commercial banking. Candidates should have a proven track record in managing teams and achieving business growth.
Experience Required
Minimum 5 year(s)
Assistant Sales Manager, Retail Telemarketing Centre - CashPlus MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Sales Target Achievement, Customer Relationship Management, Cold Calling, Customer Enquiries Handling, New Customer Acquisition, Compliance Adherence, Sales Performance Excellence, Passion For Sales
Specialization
Candidates should preferably have a degree or diploma and relevant sales experience is preferred but not essential. A strong passion for sales and a maximum age of 35 years are also required.
Financial Services Consultant, Air Keroh Branch MY (SLM) at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Sales Planning, Customer Relations, Compliance, People Management, Bancassurance Products, Sales Execution, Customer Satisfaction, Sales Target Achievement, Teamwork, Professional Advice, Cross Product Sales, Customer Inquiries Handling, Document Management, Knowledge Sharing, Professional Image, After Sales Service
Specialization
The job requires good knowledge of Bancassurance products and the ability to handle customer inquiries and complaints effectively. Teamwork and maintaining a professional business image are also essential.
Experience Required
Minimum 2 year(s)
Auditor, GCAD - Head Office Audit MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Audit, Internal Control, Risk Management, Governance, Assurance, Value Added Services
Experience Required
Minimum 2 year(s)
Team Manager, CCO - SCR Inbound MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Team Management, Operational Processes, Budget Management, Call Monitoring, Kpi Management, Customer Handling, Staff Recruitment, Regulatory Compliance, Problem Solving, Communication, Multitasking, Planning, Organizing, Networking, Cost Saving, Performance Improvement
Specialization
Candidates should possess a bachelor's degree or diploma in a relevant discipline and preferably have supervisory experience. Essential technical knowledge in collection and recovery systems is required, along with strong planning and organizational skills.
Experience Required
Minimum 5 year(s)
PROTEGE Apprentice at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Banking Knowledge, Administrative Skills, Operational Skills, Client Facing Skills
Specialization
Candidates must be Malaysian fresh graduates or graduates with less than one year of working experience and have a minimum CGPA of 3.0. The program is designed for those looking to develop skills in administrative, operational, or client-facing roles.
Officer, iCIMB & CCBO - Business Operations Management (Chargeback Operatio at CIMB Group Malaysia
, , Malaysia -
Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

0.0

Posted On

16 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Chargeback Operations, Dispute Management, Fraud Handling, Customer Service, Document Retrieval, Transaction Settlement, MasterCard, Visa, Communication, Adjustment Processing, SMS Preparation, Letter Preparation, Email Correspondence, ATM Log Retrieval, MasterCom, VROL

Industry

Banking

Description
Issuing Ensure same day attending all the 1 View dispute case submit by Customer Service, print all supporting documents, update and close the 1 View case Ensure capture the correct and accurate dispute transaction detail from Cardlink and attach to the correct dispute case file. Ensure the dispute cases update in the MasterCard and Visa master listing – Fraud and CS. Ensure the dispute case is cop with acknowledge receive date before it distribute to the respective person in charge. Handling Visa Fraud 1st Outgoing Chargeback via VCR ( Visa Claim Resolution) - MY & SG Initiate MasterCard 1st outgoing chargeback for fraud & CS dispute cases – MY & SG Raise adjustment via CAF to credit CH- Visa & Master- MY & SG Attending Chargeback Common mail box Attending MasterCard Electronic (MCE) transaction. Prepare and send SMS ( Short Message System) to cardholder. Prepare Letter (OTP letter / No credit Upfront Letter / Push Liability Letter) Acquiring Send email to merchants for documents retrieval on incoming chargeback cases. Retrieve transaction settlement record for Incoming Chargeback (Visa/ MasterCard) cases. Fulfil retrieval request document via MasterCom/ VROL. Prepare ATM form to request ATM log from EBD team & retrieval ATM journal report. Any other responsibilities/tasks as assigned by the Management and as per Business requirement from time to time.
Responsibilities
The officer will manage chargeback operations, ensuring timely handling of disputes and accurate documentation. Responsibilities include initiating chargebacks, updating case files, and communicating with cardholders and merchants.
Officer, iCIMB & CCBO - Business Operations Management (Chargeback Operatio at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Chargeback Operations, Dispute Management, Fraud Handling, Customer Service, Document Retrieval, Transaction Settlement, Mastercard, Visa, Communication, Adjustment Processing, Sms Preparation, Letter Preparation, Email Correspondence, Atm Log Retrieval, Mastercom, Vrol
Specialization
The job requires attention to detail and the ability to handle multiple tasks related to chargeback operations. Experience in customer service and knowledge of Visa and MasterCard processes are beneficial.
Officer, iCIMB MSC - Singapore Operations (Wealth Management Operations) MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Wealth Management, Operations, Client Service, Financial Analysis, Risk Management, Compliance, Investment Strategies, Portfolio Management
Specialization
Candidates should have relevant experience in wealth management operations and a strong understanding of financial products. A background in client service and operational processes is essential.
Experience Required
Minimum 2 year(s)
Senior Associate, GWBPB - Client Services Region 2 - Team KL9 MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
N/A
Specialization
Candidates should have relevant experience in client services and a strong understanding of the industry. Excellent communication and interpersonal skills are essential.
Experience Required
Minimum 2 year(s)
Personal Financial Consultant, Lahad Datu Branch MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Consultative Selling, Financial Needs Assessment, Product Recommendation, Customer Service, Marketing, Sales, Core Consumer Products
Assistant Manager, iCIMB & CCBO - SSCCO (Operational Reconciliation (Recon) at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Reconciliation, Data Extraction, Excel, Variance Detection, Reporting, Iso 9001:2015, Collaboration, Compliance, Data Security, Continuous Improvement, Communication, People Management, Audit Compliance, Stakeholder Engagement, Problem Solving, Time Management
Specialization
Candidates should have experience in reconciliation processes and a strong understanding of compliance with banking policies. Effective communication and collaboration skills are essential for this role.
Experience Required
Minimum 2 year(s)
Executive, iCIMB MSC - Singapore Operations (Payment - Remittance Inward (I at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Inward Remittance, Transaction Processing, Bank Policies, Service Level Agreement, Attention To Detail
Director, CCPF - Cards Product MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Credit Cards, Payments, Consumer Banking, Portfolio Management, Customer Engagement, Analytical Skills, Leadership, Stakeholder Management, Communication Skills, Digital Payments, Fintech Trends, Loyalty Ecosystems
Specialization
A bachelor’s degree in Business, Finance, Marketing, or a related discipline is required, with an MBA preferred. Candidates should have over 10 years of experience in credit cards, payments, or consumer banking, along with strong analytical and leadership skills.
Experience Required
Minimum 10 year(s)
Assistant Manager, GWBT&M - Sales & Distribution (Corporate & Commercial Sa at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Sales, Distribution, Corporate Sales, Commercial Sales, Flow Sales
Specialization
Candidates should have relevant experience in sales and distribution, particularly in corporate and commercial environments. Strong leadership and communication skills are essential for this position.
Experience Required
Minimum 2 year(s)
Marketing Executive, Serdang Perdana - Automotive Financial Services MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
N/A
Specialization
The job posting does not specify any requirements. Further information will be provided later.
Credit Officer, CCO - Unsecured Credit MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Credit Analysis, Fraud Detection, Documentation, Customer Service, Data Analysis, Credit Approval, Financial Verification, Aml Compliance, Uat Testing, Debt Service Ratio, Centralized Retail Decision Engine, Ctos Search, Interpol Search, Communication, Attention To Detail, Problem Solving
Specialization
Candidates should possess a Bachelor Degree or Professional Qualification in relevant disciplines such as Banking, Accounting, or Finance. Experience in credit analysis and compliance is preferred.
Experience Required
Minimum 2 year(s)
Assistant Manager, iCIMB MSC - Singapore Operations (Credit Administration, at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Loan Documentation, Credit Administration, Document Checking, Compliance, Disbursement, Collateral Management
Experience Required
Minimum 2 year(s)
Executive Officer, HR Talent Acquisition MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Recruitment, Sourcing, Screening, Interviewing, Placement, Advisory Support, Coordination, Career Fairs, Market Conditions, Management
Specialization
Coordinate with internal hiring managers to fulfill hiring needs in a timely manner. Participate in career fairs and other recruitment activities as needed.
Experience Required
Minimum 2 year(s)
Marketing Executive, Taman Melaka Raya - Automotive Financial Services MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
N/A
Specialization
The job posting does not specify any requirements. Candidates are encouraged to explore other features related to career paths and skill assessments.
Preferred Business Manager, RD 1 MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Leadership Skills, Sales Management, Customer Engagement, Coaching, Analytical Skills, Problem Solving, Product Knowledge, Communication Skills, Interpersonal Skills, Networking, Compliance, Performance Management, Sales Planning, Motivation, Team Management, Financial Planning
Specialization
A university degree in finance-related studies is preferred, along with a proven track record in sales management. Candidates should have at least 3 years of experience in a similar position within consumer banking or related fields.
Experience Required
Minimum 5 year(s)
Team Manager, Commercial Banking Centre - Petaling Jaya 1 MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Team Management, Commercial Banking, Profitability Growth, Loan Portfolio Management, Customer Service, Business Development, Cross Selling, Asset Quality Management, Regulatory Compliance, Coaching, Mentoring, Marketing Activities, Resource Management, Performance Reporting, Decision Making, Operational Excellence
Specialization
The role requires strong leadership skills and experience in commercial banking. Candidates should have a proven track record in managing teams and achieving business growth.
Experience Required
Minimum 5 year(s)
Assistant Sales Manager, Retail Telemarketing Centre - CashPlus MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Sales Target Achievement, Customer Relationship Management, Cold Calling, Customer Enquiries Handling, New Customer Acquisition, Compliance Adherence, Sales Performance Excellence, Passion For Sales
Specialization
Candidates should preferably have a degree or diploma and relevant sales experience is preferred but not essential. A strong passion for sales and a maximum age of 35 years are also required.
Financial Services Consultant, Air Keroh Branch MY (SLM) at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Sales Planning, Customer Relations, Compliance, People Management, Bancassurance Products, Sales Execution, Customer Satisfaction, Sales Target Achievement, Teamwork, Professional Advice, Cross Product Sales, Customer Inquiries Handling, Document Management, Knowledge Sharing, Professional Image, After Sales Service
Specialization
The job requires good knowledge of Bancassurance products and the ability to handle customer inquiries and complaints effectively. Teamwork and maintaining a professional business image are also essential.
Experience Required
Minimum 2 year(s)
Auditor, GCAD - Head Office Audit MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Audit, Internal Control, Risk Management, Governance, Assurance, Value Added Services
Experience Required
Minimum 2 year(s)
Team Manager, CCO - SCR Inbound MY at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Team Management, Operational Processes, Budget Management, Call Monitoring, Kpi Management, Customer Handling, Staff Recruitment, Regulatory Compliance, Problem Solving, Communication, Multitasking, Planning, Organizing, Networking, Cost Saving, Performance Improvement
Specialization
Candidates should possess a bachelor's degree or diploma in a relevant discipline and preferably have supervisory experience. Essential technical knowledge in collection and recovery systems is required, along with strong planning and organizational skills.
Experience Required
Minimum 5 year(s)
PROTEGE Apprentice at CIMB Group Malaysia
, , Malaysia - Full Time
Skills Needed
Banking Knowledge, Administrative Skills, Operational Skills, Client Facing Skills
Specialization
Candidates must be Malaysian fresh graduates or graduates with less than one year of working experience and have a minimum CGPA of 3.0. The program is designed for those looking to develop skills in administrative, operational, or client-facing roles.