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Equal Opportunity Employer: Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age, parenthood, pregnancy or any other basis protected by applicable law, and will not be discriminated against.
By highlighting the gender diversity at the workplace, Unilever encourages women equally men to apply. If you look for a job after a long career break or after any type of leave, do not hesitate to apply.
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JOB PURPOSE:

We are seeking a dynamic highly skilled Ice Cream Marketing Process Manager to join our team for delivering the future Icecream Marketing Organization and drive the digital transformation of our Ice Cream Marketing processes, consistently and reliably delighting our consumers with world class brilliant experiences across channels and consumer service, underpinned by efficient and effective autonomous processes.
You will lead the deployment of critical marketing applications and processes for Consumer Marketing, Consumer Engagement, Media and DCommerce and define the Data and Analytics requirements across Marketing and DComm, ensuring a seamless transition to a standalone business.
The role requires a strategic thinker, who is passionate about marketing and embraces this unique opportunity to grow and transform the Ice Cream business through digitalization and AI in all aspects of the consumer journey.
The successful candidate will be one that has hands-on experience in Marketing and digital transformation and has significant process and change management expertise with a proven record of leading large scale process transformation.
This role will exist in its current form for 2-2.5 years.

KEY RESPONSIBILITIES:

• Reimagine the Marketing and DCom Process:
• Lead the process design, onboarding and deployment of critical Marketing applications and processes across Marketing, Media, CMI and Digital Commerce, which are critical for web management, marketing activation, automation, campaign execution and measurement (Eg. Accutics, Brightedge, Meltwater, Kenshoo SKAI etc)
• Collaborate with representatives from the four business units of the Ice Cream business to ensure that relevant business requirements are fully considered when designing the new processes and systems.
• Understand the drivers of market nuances and find simple and standardised solutions to meet local needs within a global framework.
• Drive Implementation:
• Lead implementation of new Marketing processes across Marketing, Media, CMI and DCommerce, leveraging best in class 3rd party applications/solutions and agency partnerships for Web management, marketing activation, content generation, automation, campaign execution and measurement.
• Seize the opportunity of new technological capabilities within the Icecream Marketing Ecosystem, and integrations and operations with external agency ecosystem to maximise the efficiency of the Marketing processes
• Collaborate with other workstreams (Media, CMI, Brands and BUs) to configure E2E processes to achieve E2E optimisation across all business processes.
• Lead the deployment and rollout of key Marketing Applications by working with technology teams.
• Encourage innovation and continuous improvement.
• Engage with Stakeholders:
• Listen and communicate with business stakeholders and users to ensure their inclusion and engagement, gathering and incorporating their ideas and inputs, addressing concerns and ultimately securing adoption and advocacy of Marketing systems.
• Be the Change lead across key BUs, to lead change, deployment and adoption of new Marketing capabilities across markets.
• Work in partnership with external consultants and the wider programme teams.
• Manage the Workstream Deliverables:
• Ensure milestones for design, testing, and deployment are met.
• Work in an agile way, prioritising activities and adapting plans to accommodate interdependencies.
• Bring rigour to ensure high-quality outputs at every stage of the project, proactively managing phases such as User Acceptance Testing, Data Validation and Readiness to uncover and resolve issues before go-live.
• Highlight risks and issues and develop and propose mitigation options.
• Change Management
• Drive change initiatives, ensuring smooth adoption of new processes and tools, including training and communication strategies.
• Transition to BAU:
• Establish performance metrics and governance frameworks for Marketing processes, ensuring compliance and effective control measures globally.
• Drive change initiatives, ensuring that employees have the skills and knowledge required to operate within the new system.
• Monitor process performance post-implementation, identify opportunities for improvement including AI/advanced analytics, and define roadmap to adapt processes to evolving business needs.

Unilever is the place where you can be yourself and bring your purpose to life with the work that you do – creating a better business and a better world. We offer an exciting & dynamic work environment where you can make things happen. Furthermore, we offer some great reward and benefits!

• Attractive total remuneration package; excellent company pension, bonus and share scheme.
• Flexible cross-disciplinary career opportunities and a wealth of training opportunities & wellbeing resources whenever and wherever.
• Plenty of company-paid holidays to further ensure your work-life balance is maintained.
• We encourage an inclusive culture, which comes to life with interchangeable public holidays, paid paternity leave of 6 weeks and our transgender policy.
• Under the Hybrid Working principles, you will be expected to spend a minimum of 40% in the office or at customers, suppliers or partners to connect and collaborate. For the time you work from home, we will ensure you are well equipped. When you are at the office, you can enjoy our tasty canteen with prepped food and own products.
• Informal culture and being the first one trying our new products.
• My Fitness Plan (reduction on your Fitness Subscription).
• Home work allowance
• Company laptop and mobile phone
• Green Mobility Polic