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INCIDENT MANAGEMENT ANALYST/ SENIOR ANALYST at Commercial International Bank (Egypt)
Smart Village, Giza, Egypt - Full Time
Skills Needed
Customer Support, Analytical Skills, Communication Skills, Organizational Skills, Teamwork, Independent Work, Problem Solving, Incident Management, It Service Management, Technical Skills, Attention To Detail, Decision Making, Process Adherence, Resource Coordination, Documentation, Kpi Management
Specialization
Candidates should possess a Bachelor's degree in Computer Engineering or Computer Science and have 1-3 years of experience in IT Service Management. Strong analytical skills, understanding of Service Level Agreements, and the ability to work independently are essential.
Senior Applied Scientist - Computer Vision, International Machine Learning at Amazon Australia Services Inc
Melbourne, Victoria, Australia - Full Time
Skills Needed
Robotics, Statistics, Computer Science, C++, Python, Scientists, Scalability, Debugging, Technology, Amazon, Java, Mathematics, Machine Learning, System Performance
Qualification
Phd
Experience Required
Minimum 4 year(s)
Allied International UK Ltd Sales Executive at Allied International
GF8, , United Kingdom - Full Time
Skills Needed
Sales Process, Procurement, Writing
Qualification
Graduate
Associate Director, International Clients at Standard Chartered
Singapore, , Singapore - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 6 year(s)
Senior Vice President Sales : International at SYSPRO
London, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Management Skills, Sales Management
Qualification
Graduate
Experience Required
Minimum 10 year(s)
Vice President, International Delivery Lead at Everest Re Group Ltd
London, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Billing Systems, Computer Science, Information Systems
Specialization
Computer science information systems or related field (master’s preferred
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Manager - Compliance, International Markets at Hard Rock Digital
Douglas, Scotland, United Kingdom - Full Time
Skills Needed
Communication Skills, Online Gambling
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Hollister - Key Lead, Miami International at Abercrombie and Fitch Co.
Miami, Florida, United States - Full Time
Skills Needed
Customer Focus, Communication, Interpersonal Interaction, Fashion Trend Knowledge, Outgoing, Assertiveness, Adaptability, Flexibility, Stress Tolerance, Poise, Ambition, Multi Tasking, Applied Learning, Work Ethic, Omni Channel Services
Specialization
A high school diploma or G.E.D. equivalent is preferred, along with at least 1 year of retail experience. No supervisory or managerial experience is required.
Tax Manager with International Experience at Ascend Partner Firms
Miami, Florida, United States - Full Time
Skills Needed
Tax Services, Planning, Research, Compliance, Mergers And Acquisitions, Client Management, Professional Development, Business Development, Technical Skills, Analytical Skills, Organizational Skills, Communication Skills, Attention To Detail, Microsoft Office Suite, Mentorship, Networking
Specialization
Candidates should possess a Bachelor's or Master's degree in accounting, with a preference for a Master's in Taxation or LLM in Taxation. Strong technical skills in tax preparation and compliance, along with excellent communication and organizational skills, are essential.
Experience Required
Minimum 5 year(s)
International Student and Scholar Advisor at Georgia Tech
Atlanta, GA 30332, USA - Full Time
Skills Needed
International Students, Cross Cultural Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
International Business Development Manager at Cryoport Systems
Remote, Scotland, United Kingdom - Full Time
Skills Needed
Freight Forwarding, Market Opportunities, Interpersonal Skills, Negotiation
Qualification
Graduate
Experience Required
Minimum 5 year(s)
International Cybersecurity Service Manager at Inetum
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Cybersecurity, Project Management, Service Management, Nist, Iso 27001, Soc, Security Monitoring, Perimeter Security, Endpoint Protection, Pmp, Cism, Cissp, Fluent English
Specialization
A bachelor's degree in Computer Engineering, Telecommunications, or related fields is required. Candidates should have proven experience in project management or service management and practical knowledge of cybersecurity frameworks.
Experience Required
Minimum 5 year(s)
International Market Manager (m/f/d) China at Groupe SEB Deutschland GmbH
, Baden-Württemberg, Germany - Full Time
Skills Needed
Business Administration, Marketing, Sales, International Business, Project Management, Intercultural Competence, Communication Skills, P&L Analysis, Market Development, Budget Management, Performance Analysis, Market Analysis, Strategic Development, Collaboration, Chinese Language Skills, Understanding Of Chinese Culture
Specialization
Candidates should have a degree in Business Administration with a focus on Marketing or Sales and at least 5 years of experience in international sales or marketing. Strong strategic thinking, intercultural competence, and proficiency in English are essential, with Chinese language skills being a significant advantage.
Experience Required
Minimum 5 year(s)
Manager, Project Assurance, International at AustralianSuper
London, England, United Kingdom - Full Time
Skills Needed
Project Assurance
Qualification
Graduate
Experience Required
Minimum 3 year(s)
International Actuarial Associate Director at WTW
London, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Revenue, Strategic Influence, Negotiation, Facilitation, Publications
Qualification
Graduate
International Premier Relationship Manager at HSBC Global Services Limited
London W1D, England, United Kingdom - Full Time
Skills Needed
Customer Requirements
Qualification
Graduate
Supervisor Mechanik - international m|f|d at Austro Holding
Vienna, , Austria - Full Time
Skills Needed
Technical Responsibility, Mechanical Assembly, Coordination, Supervision, Safety Compliance, Quality Standards, Documentation, User Training, Communication Skills, Team Player, Organizational Skills, Flexibility, Responsibility, Intercultural Competence, Driving License, Ms Office
Specialization
Candidates should have completed training in mechanics and possess at least 5 years of experience in a similar role. High travel willingness and proficiency in German and English are essential.
Experience Required
Minimum 5 year(s)
International Trade Compliance Specialist at BT
London, England, United Kingdom - Full Time
Skills Needed
Due Diligence, Export Controls, Suppliers, Training, Business Units, Risk Assessment, Red Flags, Stakeholder Engagement
Qualification
Graduate
Global Card International Payments Analyst at Bank of America
Chester, England, United Kingdom - Full Time
Skills Needed
Credit Cards
Qualification
Graduate
Alumni Engagement Officer (International) at University of Liverpool
Liverpool, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
INCIDENT MANAGEMENT ANALYST/ SENIOR ANALYST at Commercial International Bank (Egypt)
Smart Village, Giza, Egypt -
Full Time


Start Date

Immediate

Expiry Date

17 Dec, 25

Salary

0.0

Posted On

18 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Support, Analytical Skills, Communication Skills, Organizational Skills, Teamwork, Independent Work, Problem Solving, Incident Management, IT Service Management, Technical Skills, Attention to Detail, Decision Making, Process Adherence, Resource Coordination, Documentation, KPI Management

Industry

Banking

Description
JOB PURPOSE: To be a focal point for all IT related Incidents impacting Systems in order to be managed according to Incident Management process and work on resolving them while minimising impact on business operations. Description Incidents Handling: 1.Validate and investigate reported complaints before initiating calls or gathering required resources for incident resolving. 2.Report all incidents to Incident Manager to set priorities and assign tasks. 3.Prepare incidents communication to impacted business areas. 4.Capture Incident details and update all necessary tools and documents. 5.Ensure that Incident Management KPIs are recorded and their targets met. 6.Provide single point of contact for IT Staff regarding Systems incidents through phone calls, emails and online tickets. 7.Ensure the closure of all resolved and end-user confirmed Incident records. 8.Coordinate and follow up with different IT parties for incident report proper fulfilment and delivery. Policies, Processes and Procedures 9.Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner Day-to-day management 10.Follow the day-to-day operations related to own jobs in the IT Service Management & End User Support department to ensure continuity of work Compliance 11.Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks Qualifications & Experience  Bachelor’s degree of Computer Engineering/Computer science or its equivalent.  From 1-3 years of experience in IT Service Management  Good qualifications in Computers / Communication Engineering  Understanding of Service Level Agreements and their application  Good analytical skills, structured and methodical approach  Ability to work independently and make decisions where necessary Skills  Demonstrated commitment to the provision of excellent customer support.  Ability to work and handle different situations without supervisor interference.  Ability to work as a member of a team.  Good oral and written communication skills.  Good organizational skills.
Responsibilities
The Incident Management Analyst/Senior Analyst is responsible for managing IT-related incidents impacting systems, ensuring they are resolved efficiently while minimizing business impact. This role involves validating complaints, reporting incidents, preparing communications, and coordinating with IT teams for resolution.
INCIDENT MANAGEMENT ANALYST/ SENIOR ANALYST at Commercial International Bank (Egypt)
Smart Village, Giza, Egypt - Full Time
Skills Needed
Customer Support, Analytical Skills, Communication Skills, Organizational Skills, Teamwork, Independent Work, Problem Solving, Incident Management, It Service Management, Technical Skills, Attention To Detail, Decision Making, Process Adherence, Resource Coordination, Documentation, Kpi Management
Specialization
Candidates should possess a Bachelor's degree in Computer Engineering or Computer Science and have 1-3 years of experience in IT Service Management. Strong analytical skills, understanding of Service Level Agreements, and the ability to work independently are essential.
Senior Applied Scientist - Computer Vision, International Machine Learning at Amazon Australia Services Inc
Melbourne, Victoria, Australia - Full Time
Skills Needed
Robotics, Statistics, Computer Science, C++, Python, Scientists, Scalability, Debugging, Technology, Amazon, Java, Mathematics, Machine Learning, System Performance
Qualification
Phd
Experience Required
Minimum 4 year(s)
Allied International UK Ltd Sales Executive at Allied International
GF8, , United Kingdom - Full Time
Skills Needed
Sales Process, Procurement, Writing
Qualification
Graduate
Associate Director, International Clients at Standard Chartered
Singapore, , Singapore - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 6 year(s)
Senior Vice President Sales : International at SYSPRO
London, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Management Skills, Sales Management
Qualification
Graduate
Experience Required
Minimum 10 year(s)
Vice President, International Delivery Lead at Everest Re Group Ltd
London, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Billing Systems, Computer Science, Information Systems
Specialization
Computer science information systems or related field (master’s preferred
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Manager - Compliance, International Markets at Hard Rock Digital
Douglas, Scotland, United Kingdom - Full Time
Skills Needed
Communication Skills, Online Gambling
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Hollister - Key Lead, Miami International at Abercrombie and Fitch Co.
Miami, Florida, United States - Full Time
Skills Needed
Customer Focus, Communication, Interpersonal Interaction, Fashion Trend Knowledge, Outgoing, Assertiveness, Adaptability, Flexibility, Stress Tolerance, Poise, Ambition, Multi Tasking, Applied Learning, Work Ethic, Omni Channel Services
Specialization
A high school diploma or G.E.D. equivalent is preferred, along with at least 1 year of retail experience. No supervisory or managerial experience is required.
Tax Manager with International Experience at Ascend Partner Firms
Miami, Florida, United States - Full Time
Skills Needed
Tax Services, Planning, Research, Compliance, Mergers And Acquisitions, Client Management, Professional Development, Business Development, Technical Skills, Analytical Skills, Organizational Skills, Communication Skills, Attention To Detail, Microsoft Office Suite, Mentorship, Networking
Specialization
Candidates should possess a Bachelor's or Master's degree in accounting, with a preference for a Master's in Taxation or LLM in Taxation. Strong technical skills in tax preparation and compliance, along with excellent communication and organizational skills, are essential.
Experience Required
Minimum 5 year(s)
International Student and Scholar Advisor at Georgia Tech
Atlanta, GA 30332, USA - Full Time
Skills Needed
International Students, Cross Cultural Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
International Business Development Manager at Cryoport Systems
Remote, Scotland, United Kingdom - Full Time
Skills Needed
Freight Forwarding, Market Opportunities, Interpersonal Skills, Negotiation
Qualification
Graduate
Experience Required
Minimum 5 year(s)
International Cybersecurity Service Manager at Inetum
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Cybersecurity, Project Management, Service Management, Nist, Iso 27001, Soc, Security Monitoring, Perimeter Security, Endpoint Protection, Pmp, Cism, Cissp, Fluent English
Specialization
A bachelor's degree in Computer Engineering, Telecommunications, or related fields is required. Candidates should have proven experience in project management or service management and practical knowledge of cybersecurity frameworks.
Experience Required
Minimum 5 year(s)
International Market Manager (m/f/d) China at Groupe SEB Deutschland GmbH
, Baden-Württemberg, Germany - Full Time
Skills Needed
Business Administration, Marketing, Sales, International Business, Project Management, Intercultural Competence, Communication Skills, P&L Analysis, Market Development, Budget Management, Performance Analysis, Market Analysis, Strategic Development, Collaboration, Chinese Language Skills, Understanding Of Chinese Culture
Specialization
Candidates should have a degree in Business Administration with a focus on Marketing or Sales and at least 5 years of experience in international sales or marketing. Strong strategic thinking, intercultural competence, and proficiency in English are essential, with Chinese language skills being a significant advantage.
Experience Required
Minimum 5 year(s)
Manager, Project Assurance, International at AustralianSuper
London, England, United Kingdom - Full Time
Skills Needed
Project Assurance
Qualification
Graduate
Experience Required
Minimum 3 year(s)
International Actuarial Associate Director at WTW
London, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Revenue, Strategic Influence, Negotiation, Facilitation, Publications
Qualification
Graduate
International Premier Relationship Manager at HSBC Global Services Limited
London W1D, England, United Kingdom - Full Time
Skills Needed
Customer Requirements
Qualification
Graduate
Supervisor Mechanik - international m|f|d at Austro Holding
Vienna, , Austria - Full Time
Skills Needed
Technical Responsibility, Mechanical Assembly, Coordination, Supervision, Safety Compliance, Quality Standards, Documentation, User Training, Communication Skills, Team Player, Organizational Skills, Flexibility, Responsibility, Intercultural Competence, Driving License, Ms Office
Specialization
Candidates should have completed training in mechanics and possess at least 5 years of experience in a similar role. High travel willingness and proficiency in German and English are essential.
Experience Required
Minimum 5 year(s)
International Trade Compliance Specialist at BT
London, England, United Kingdom - Full Time
Skills Needed
Due Diligence, Export Controls, Suppliers, Training, Business Units, Risk Assessment, Red Flags, Stakeholder Engagement
Qualification
Graduate
Global Card International Payments Analyst at Bank of America
Chester, England, United Kingdom - Full Time
Skills Needed
Credit Cards
Qualification
Graduate
Alumni Engagement Officer (International) at University of Liverpool
Liverpool, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
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