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Guest Service Agent - Full Time at Minor International
Pottsville, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing environments. They must demonstrate effective communication skills and a proactive approach to guest needs.
Storekeeper at Minor International
, , Maldives - Full Time
Skills Needed
Stock Management, Communication Skills, Administrative Skills, Team Player, Haccp Compliance, Inventory Control, Waste Management, Supplier Communication, Order Verification, Packaging Management, Flexibility, Independent Work, Attention To Detail, Problem Solving, Time Management, Organizational Skills
Specialization
Candidates should be team players who can also work independently, with strong administrative skills and flexibility for varying work hours. Experience in a similar position and excellent communication skills in English are advantageous.
Wellness Guru at Minor International
Ban Tai, , Thailand - Full Time
Skills Needed
Hospitality, Guest Experience, Personal Experiences, Heartfelt Hospitality, Luxury Service, Travel, Cultural Awareness, Communication, Customer Service, Problem Solving
Specialization
Candidates should have a passion for luxury hospitality and a strong understanding of guest experiences. Experience in the hospitality industry is preferred.
Telemarketing Executive (Timeshare Experienced) at Minor International
Ratsada, , Thailand - Full Time
Skills Needed
Positive Attitude, Enthusiastic Attitude, Excellent Communication Skills, Excellent Listening Skills, Verbal Communication, Non Verbal Communication, Problem Solving, Negotiating Ability, Professionalism, Team Player, Multi Tasking
Specialization
Candidates should have a positive and enthusiastic attitude, excellent communication and listening skills, and at least one year of experience in shared ownership selling or two years in direct selling. A tertiary or university education is desirable but not essential.
Experience Required
Minimum 2 year(s)
Internship_Kitchen at Minor International
Muscat, Muscat Governorate, Oman - Full Time
Skills Needed
Food Preparation, Culinary Hygiene, Safety Standards, Hot Kitchen Operations, Cold Kitchen Operations, Pastry Basics, Bakery Basics, Mise En Place, Recipe Preparation, Kitchen Organization, Teamwork, Attention To Detail, Initiative, Professional Development, Positive Relationships, Operational Excellence
Specialization
Candidates should be currently studying Hotel Management or a related field and have a passion for excellence in service and teamwork. A determination to succeed and an eye for detail are also essential.
Guest Service Agent at Minor International
, South Maalhosmadulu, Maldives - Full Time
Skills Needed
Guest Service, Front Office Systems, Time Management, Communication, Teamwork, Problem Solving, Attention To Detail, Customer Service, Bilingual, Training, Coordination, Billing Management, Operational Support, Grooming Standards, Check In Assistance, Check Out Assistance
Specialization
Candidates should have a minimum of 2 years of experience in a similar role at a five-star resort and be fluent in English and Russian. Strong commercial acumen, effective time management skills, and the ability to work under pressure are essential.
Experience Required
Minimum 2 year(s)
Beverage Manager at Minor International
Si Sunthon, , Thailand - Full Time
Skills Needed
Beverage Operations, Guest Service, Cost Control, Team Training, Mixology, Wines, Spirits, Bar Operations, Leadership, Communication, Guest Engagement, Inventory Management, Hospitality, English Proficiency, Wset Certification, Additional Languages
Specialization
Candidates should have a Bachelor's degree in Hospitality or a related field and a minimum of 3–5 years of experience in a supervisory or management role in luxury hotels or high-end restaurants. Strong knowledge of beverages, mixology, and bar operations is essential.
Experience Required
Minimum 5 year(s)
Plumber at Minor International
, South Huvadhu Atoll, Maldives - Full Time
Skills Needed
Plumbing, Preventive Maintenance, Energy Conservation, Teamwork, Problem Solving, Communication, Flexibility, Professionalism
Specialization
A minimum of 2 years of experience in the field is required, along with fluency in English and a fair command of another language as an advantage. Candidates should have a positive attitude, be able to work under pressure, and possess excellent teamwork skills.
Experience Required
Minimum 2 year(s)
Laundry Supervisor at Minor International
Surat Thani, Surat Thani, Thailand - Full Time
Skills Needed
Laundry Operations, Housekeeping, Interpersonal Skills, English Proficiency, Detail Orientation, Quality Control, Machinery Inspection, Maintenance Logging, Team Leadership, Guest Services, Administrative Skills, Problem Solving, Training, Efficiency, Hospitality, Customer Experience
Specialization
Candidates should have at least 3 years of experience in laundry operations or housekeeping. Good interpersonal skills and proficiency in English are essential, along with a passion for developing others.
Experience Required
Minimum 2 year(s)
Owner Enhancement Executive (Mandarin-English Speaking) at Minor International
Ratsada, , Thailand - Full Time
Skills Needed
Communication, Listening, Team Player, Multi Tasking, Problem Solving, Negotiating, Presentation Skills, Customer Service, Sales, Relationship Building, Integrity, Professionalism, Training, Mentoring, Cultural Awareness, Time Management
Specialization
Candidates should have a positive attitude and excellent communication skills, with at least one year of experience in vacation ownership or two years in direct sales. A tertiary education is desirable but not essential.
Experience Required
Minimum 2 year(s)
Cluster Director of Sales - Leisure at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Sales, Negotiation, Customer Service, Market Analysis, Relationship Building, Team Development, Event Coordination, Promotional Campaigns, Revenue Generation, Upselling, Hospitality, Analytical Skills, Luxury Hotel Experience, Bilingual Communication, Industry Knowledge, Compliance
Specialization
Candidates must have a bachelor's degree and at least 5 years of experience in hotel sales, particularly in the luxury sector. Strong sales and analytical skills, along with proficiency in English and Thai, are essential for this role.
Experience Required
Minimum 5 year(s)
Butcher at Minor International
Doha, , Qatar - Full Time
Skills Needed
Meat Preparation, Customer Service, Food Safety, Attention To Detail, Butcher Tools, Meat Cutting Machinery, Physical Stamina, Communication Skills
Specialization
Candidates should have proven experience in meat preparation and knowledge of different meat cuts and food safety standards. Strong attention to detail and good communication skills are essential.
Experience Required
Minimum 2 year(s)
Night Auditor at Minor International
Surat Thani, Surat Thani, Thailand - Full Time
Skills Needed
Hotel Management, Night Audit, Front Office Systems, English Communication, Organizational Skills, Attention To Detail, Teamwork, Customer Service
Specialization
A college diploma in hotel management or financial majors is required, along with previous experience in a night auditor or Front Office role. Candidates should have experience with Front Office Systems and possess excellent organizational and communication skills.
Experience Required
Minimum 2 year(s)
Cluster Group and Event Sales Manager at Minor International
Si Sunthon, , Thailand - Full Time
Skills Needed
Hospitality Management, Business Administration, Group Sales, Event Sales, Client Relationship Management, Revenue Maximization, Communication Skills, Negotiation Skills, Presentation Skills, Organizational Skills, Time Management, Attention To Detail, Microsoft Office, Crm Systems, Fluency In English, Mice Market Understanding
Specialization
Candidates should have a bachelor's degree in Hospitality Management, Business Administration, or a related field, along with 3-5 years of experience in group and event sales within luxury hotels or resorts. Strong communication, negotiation, and organizational skills are essential.
Experience Required
Minimum 2 year(s)
Assistant Sales Manager at Minor International
, South Huvadhu Atoll, Maldives - Full Time
Skills Needed
Sales Activities, Marketing Plan, Business Relationships, Market Intelligence, Communication Skills, Revenue Maximization, Competitor Analysis, Travel Functions, Sales Road Shows, Sales Trips, Training, Coaching, Self Motivated, Proactive, Passion To Lead, Sales Targets
Specialization
A bachelor's degree in marketing or a related field is required, along with a minimum of 2 years of relevant experience in a 5-star hotel. Candidates should possess good communication skills in English and a passion for leading and achieving sales targets.
Experience Required
Minimum 2 year(s)
Assistant Executive Housekeeper at Minor International
Chon Buri, Chonburi, Thailand - Full Time
Skills Needed
Housekeeping, Team Coordination, Inventory Management, Training, Communication, English Proficiency, Ms Excel, Ms Word, Ms Powerpoint
Specialization
Candidates should have a diploma in Tourism & Hospitality Management and a minimum of 3 years of relevant experience. Proficiency in English and knowledge of MS Office applications are also required.
Experience Required
Minimum 2 year(s)
Pool Attendant at Minor International
Surat Thani, Surat Thani, Thailand - Full Time
Skills Needed
Guest Service, Communication Skills, Food & Beverage Knowledge, Teamwork, Pool Safety, Hygiene Standards, Service Delivery, Attention To Detail, Positive Attitude, Friendly Personality
Specialization
Candidates should have a high school diploma and previous experience in food and beverage operations. Good communication skills in English and a friendly, service-minded personality are essential.
Assistant Executive Housekeeper at Minor International
Muscat, Muscat Governorate, Oman - Full Time
Skills Needed
Supervisory Leadership, Haccp Knowledge, Fluent English, Attention To Detail, Training Development, Communication Skills
Specialization
Candidates should have at least five years of supervisory experience in a housekeeping department and possess good knowledge of HACCP. Fluency in English and a passion for developing others are also required.
Experience Required
Minimum 5 year(s)
Assistant Executive Housekeeper at Minor International
Kalutara, Western Province, Sri Lanka - Full Time
Skills Needed
Housekeeping, Supervision, Coordination, Scheduling, Inspection, Inventory Management, Training, Communication, Detail Orientation, Haccp Knowledge, Guest Interaction, Team Management, Hospitality, Leadership, Problem Solving, Time Management
Specialization
Candidates should have at least five years of supervisory experience in housekeeping and a good knowledge of HACCP. Fluency in English and a passion for developing others are also required.
Experience Required
Minimum 5 year(s)
Guest Service Agent at Minor International
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent - Full Time at Minor International
Pottsville, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

40.05

Posted On

02 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem Resolution, Attention to Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach

Industry

Hospitality

Description
Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Oaks Casuarina Santai Resort are looking for a full-time Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. Key Responsibilities Include: Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs. Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service. Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability. Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience. Please note: This position is based in Casuarina, 2487 Shift Details (subject to change): Full time and casual positions available at this property. Shift times scheduled within 7:00am to 11:00pm Rotating roster across Monday to Sunday Immediate start available Hourly rates for Full Time (excluding super): Monday - Friday: $26.70 per hour Saturday: $33.38 per hour Sunday: $40.05 per hour Qualifications Successful candidates will have: Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment. Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence. Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations. Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution. Maintains a polished and professional presentation, reflecting the values and standards of the organisation. Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements. Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Generous Leave: Parental and birthday leave. Wellness Boost: EAP and tailored wellness support. Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Responsibilities
The Guest Service Agent will provide a warm reception to guests, ensuring a smooth check-in process and addressing any immediate inquiries. They will act as the primary point of contact for guests, offering assistance and personalized recommendations throughout their stay.
Guest Service Agent - Full Time at Minor International
Pottsville, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing environments. They must demonstrate effective communication skills and a proactive approach to guest needs.
Storekeeper at Minor International
, , Maldives - Full Time
Skills Needed
Stock Management, Communication Skills, Administrative Skills, Team Player, Haccp Compliance, Inventory Control, Waste Management, Supplier Communication, Order Verification, Packaging Management, Flexibility, Independent Work, Attention To Detail, Problem Solving, Time Management, Organizational Skills
Specialization
Candidates should be team players who can also work independently, with strong administrative skills and flexibility for varying work hours. Experience in a similar position and excellent communication skills in English are advantageous.
Wellness Guru at Minor International
Ban Tai, , Thailand - Full Time
Skills Needed
Hospitality, Guest Experience, Personal Experiences, Heartfelt Hospitality, Luxury Service, Travel, Cultural Awareness, Communication, Customer Service, Problem Solving
Specialization
Candidates should have a passion for luxury hospitality and a strong understanding of guest experiences. Experience in the hospitality industry is preferred.
Telemarketing Executive (Timeshare Experienced) at Minor International
Ratsada, , Thailand - Full Time
Skills Needed
Positive Attitude, Enthusiastic Attitude, Excellent Communication Skills, Excellent Listening Skills, Verbal Communication, Non Verbal Communication, Problem Solving, Negotiating Ability, Professionalism, Team Player, Multi Tasking
Specialization
Candidates should have a positive and enthusiastic attitude, excellent communication and listening skills, and at least one year of experience in shared ownership selling or two years in direct selling. A tertiary or university education is desirable but not essential.
Experience Required
Minimum 2 year(s)
Internship_Kitchen at Minor International
Muscat, Muscat Governorate, Oman - Full Time
Skills Needed
Food Preparation, Culinary Hygiene, Safety Standards, Hot Kitchen Operations, Cold Kitchen Operations, Pastry Basics, Bakery Basics, Mise En Place, Recipe Preparation, Kitchen Organization, Teamwork, Attention To Detail, Initiative, Professional Development, Positive Relationships, Operational Excellence
Specialization
Candidates should be currently studying Hotel Management or a related field and have a passion for excellence in service and teamwork. A determination to succeed and an eye for detail are also essential.
Guest Service Agent at Minor International
, South Maalhosmadulu, Maldives - Full Time
Skills Needed
Guest Service, Front Office Systems, Time Management, Communication, Teamwork, Problem Solving, Attention To Detail, Customer Service, Bilingual, Training, Coordination, Billing Management, Operational Support, Grooming Standards, Check In Assistance, Check Out Assistance
Specialization
Candidates should have a minimum of 2 years of experience in a similar role at a five-star resort and be fluent in English and Russian. Strong commercial acumen, effective time management skills, and the ability to work under pressure are essential.
Experience Required
Minimum 2 year(s)
Beverage Manager at Minor International
Si Sunthon, , Thailand - Full Time
Skills Needed
Beverage Operations, Guest Service, Cost Control, Team Training, Mixology, Wines, Spirits, Bar Operations, Leadership, Communication, Guest Engagement, Inventory Management, Hospitality, English Proficiency, Wset Certification, Additional Languages
Specialization
Candidates should have a Bachelor's degree in Hospitality or a related field and a minimum of 3–5 years of experience in a supervisory or management role in luxury hotels or high-end restaurants. Strong knowledge of beverages, mixology, and bar operations is essential.
Experience Required
Minimum 5 year(s)
Plumber at Minor International
, South Huvadhu Atoll, Maldives - Full Time
Skills Needed
Plumbing, Preventive Maintenance, Energy Conservation, Teamwork, Problem Solving, Communication, Flexibility, Professionalism
Specialization
A minimum of 2 years of experience in the field is required, along with fluency in English and a fair command of another language as an advantage. Candidates should have a positive attitude, be able to work under pressure, and possess excellent teamwork skills.
Experience Required
Minimum 2 year(s)
Laundry Supervisor at Minor International
Surat Thani, Surat Thani, Thailand - Full Time
Skills Needed
Laundry Operations, Housekeeping, Interpersonal Skills, English Proficiency, Detail Orientation, Quality Control, Machinery Inspection, Maintenance Logging, Team Leadership, Guest Services, Administrative Skills, Problem Solving, Training, Efficiency, Hospitality, Customer Experience
Specialization
Candidates should have at least 3 years of experience in laundry operations or housekeeping. Good interpersonal skills and proficiency in English are essential, along with a passion for developing others.
Experience Required
Minimum 2 year(s)
Owner Enhancement Executive (Mandarin-English Speaking) at Minor International
Ratsada, , Thailand - Full Time
Skills Needed
Communication, Listening, Team Player, Multi Tasking, Problem Solving, Negotiating, Presentation Skills, Customer Service, Sales, Relationship Building, Integrity, Professionalism, Training, Mentoring, Cultural Awareness, Time Management
Specialization
Candidates should have a positive attitude and excellent communication skills, with at least one year of experience in vacation ownership or two years in direct sales. A tertiary education is desirable but not essential.
Experience Required
Minimum 2 year(s)
Cluster Director of Sales - Leisure at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Sales, Negotiation, Customer Service, Market Analysis, Relationship Building, Team Development, Event Coordination, Promotional Campaigns, Revenue Generation, Upselling, Hospitality, Analytical Skills, Luxury Hotel Experience, Bilingual Communication, Industry Knowledge, Compliance
Specialization
Candidates must have a bachelor's degree and at least 5 years of experience in hotel sales, particularly in the luxury sector. Strong sales and analytical skills, along with proficiency in English and Thai, are essential for this role.
Experience Required
Minimum 5 year(s)
Butcher at Minor International
Doha, , Qatar - Full Time
Skills Needed
Meat Preparation, Customer Service, Food Safety, Attention To Detail, Butcher Tools, Meat Cutting Machinery, Physical Stamina, Communication Skills
Specialization
Candidates should have proven experience in meat preparation and knowledge of different meat cuts and food safety standards. Strong attention to detail and good communication skills are essential.
Experience Required
Minimum 2 year(s)
Night Auditor at Minor International
Surat Thani, Surat Thani, Thailand - Full Time
Skills Needed
Hotel Management, Night Audit, Front Office Systems, English Communication, Organizational Skills, Attention To Detail, Teamwork, Customer Service
Specialization
A college diploma in hotel management or financial majors is required, along with previous experience in a night auditor or Front Office role. Candidates should have experience with Front Office Systems and possess excellent organizational and communication skills.
Experience Required
Minimum 2 year(s)
Cluster Group and Event Sales Manager at Minor International
Si Sunthon, , Thailand - Full Time
Skills Needed
Hospitality Management, Business Administration, Group Sales, Event Sales, Client Relationship Management, Revenue Maximization, Communication Skills, Negotiation Skills, Presentation Skills, Organizational Skills, Time Management, Attention To Detail, Microsoft Office, Crm Systems, Fluency In English, Mice Market Understanding
Specialization
Candidates should have a bachelor's degree in Hospitality Management, Business Administration, or a related field, along with 3-5 years of experience in group and event sales within luxury hotels or resorts. Strong communication, negotiation, and organizational skills are essential.
Experience Required
Minimum 2 year(s)
Assistant Sales Manager at Minor International
, South Huvadhu Atoll, Maldives - Full Time
Skills Needed
Sales Activities, Marketing Plan, Business Relationships, Market Intelligence, Communication Skills, Revenue Maximization, Competitor Analysis, Travel Functions, Sales Road Shows, Sales Trips, Training, Coaching, Self Motivated, Proactive, Passion To Lead, Sales Targets
Specialization
A bachelor's degree in marketing or a related field is required, along with a minimum of 2 years of relevant experience in a 5-star hotel. Candidates should possess good communication skills in English and a passion for leading and achieving sales targets.
Experience Required
Minimum 2 year(s)
Assistant Executive Housekeeper at Minor International
Chon Buri, Chonburi, Thailand - Full Time
Skills Needed
Housekeeping, Team Coordination, Inventory Management, Training, Communication, English Proficiency, Ms Excel, Ms Word, Ms Powerpoint
Specialization
Candidates should have a diploma in Tourism & Hospitality Management and a minimum of 3 years of relevant experience. Proficiency in English and knowledge of MS Office applications are also required.
Experience Required
Minimum 2 year(s)
Pool Attendant at Minor International
Surat Thani, Surat Thani, Thailand - Full Time
Skills Needed
Guest Service, Communication Skills, Food & Beverage Knowledge, Teamwork, Pool Safety, Hygiene Standards, Service Delivery, Attention To Detail, Positive Attitude, Friendly Personality
Specialization
Candidates should have a high school diploma and previous experience in food and beverage operations. Good communication skills in English and a friendly, service-minded personality are essential.
Assistant Executive Housekeeper at Minor International
Muscat, Muscat Governorate, Oman - Full Time
Skills Needed
Supervisory Leadership, Haccp Knowledge, Fluent English, Attention To Detail, Training Development, Communication Skills
Specialization
Candidates should have at least five years of supervisory experience in a housekeeping department and possess good knowledge of HACCP. Fluency in English and a passion for developing others are also required.
Experience Required
Minimum 5 year(s)
Assistant Executive Housekeeper at Minor International
Kalutara, Western Province, Sri Lanka - Full Time
Skills Needed
Housekeeping, Supervision, Coordination, Scheduling, Inspection, Inventory Management, Training, Communication, Detail Orientation, Haccp Knowledge, Guest Interaction, Team Management, Hospitality, Leadership, Problem Solving, Time Management
Specialization
Candidates should have at least five years of supervisory experience in housekeeping and a good knowledge of HACCP. Fluency in English and a passion for developing others are also required.
Experience Required
Minimum 5 year(s)
Guest Service Agent at Minor International
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
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