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Marriott International Inc Canada Jobs overseas

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Vendedor (a) - Uberlândia/MG at Mondelēz International
Uberlândia, Minas Gerais, Brazil - Full Time
Skills Needed
Communication, Interpersonal Skills, Sales, Negotiation, Analytical Skills, Merchandising, Promotional Activities, Excel, Power Point, Attention To Detail, Resilience, Commitment, Market Tools Knowledge, Customer Relationship Management, Fmcg Knowledge
Specialization
Candidates should have solid knowledge about sales and negotiation processes, along with sales experience, preferably in FMCG/CPG. Strong analytical skills and attention to detail are also required.
Experience Required
Minimum 2 year(s)
People Lead (Sr Manager) at Mondelēz International
Salinas, chihuahua, Mexico - Full Time
Skills Needed
Talent Management, Leadership Development, Career Pathing, Mobility, Strategic Talent Reviews, Labor Relations, Change Management, Data Analytics, Engagement, High Performance Work Systems, Succession Planning, Lean Six Sigma, Interpersonal Skills, Planning, Organizational Development, Employee Engagement
Specialization
The role requires broad generalist HR experience and strong experience working with trade unions. A proven track record as a trusted business partner and experience with Lean Six Sigma is also essential.
Experience Required
Minimum 5 year(s)
People Lead (Sr Manager) at Mondelēz International
Salinas, chihuahua, Mexico - Full Time
Skills Needed
Talent Management, Leadership Development, Career Pathing, Mobility, Strategic Talent Reviews, Labor Relations, Change Management, Data Analytics, Coaching, Engagement, High Performance Work Systems, Succession Planning, Lean Six Sigma, Interpersonal Skills, Planning, Organizational Development
Specialization
The role requires broad generalist HR experience and strong experience working with trade unions. A proven track record as a trusted business partner and experience with Lean Six Sigma is also essential.
Experience Required
Minimum 5 year(s)
Production Operator at Mondelēz International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Machine Operations, Tpm Total Productive Maintenance Tools, Safety Standards, Quality Standards, Reading, Writing, Collaboration, Total Productive Maintenance Methodologies
Specialization
You will bring experience and knowledge in machine operations and safety and quality standards for operating machinery. Understanding of total productive maintenance tools and methodologies is a distinct advantage.
Market Development Representative (Inbound) at HR Force International
Lahore, Punjab, Pakistan - Full Time
Skills Needed
Inbound Sales, Lead Qualification, Customer Engagement, Communication Skills, Analytical Skills, Interpersonal Skills, Crm Tools, Saas Solutions, Follow Ups, Product Demos, Collaboration, Industry Trends, Time Management, Business Needs Understanding, Pain Points Identification, Prioritization
Specialization
Candidates should have a Bachelor's degree in Business, Marketing, or a related field, along with 1-2 years of experience in inbound sales or lead qualification. Excellent communication skills and familiarity with CRM tools are essential.
Business Operations Trainee at Mondelēz International
Tbilisi, , Georgia - Full Time
Skills Needed
Sales Operations, Business Development, Pricing Management, Trade Deal Management, In Store Activations, Cross Functional Coordination, Administrative Tasks, Compliance, Excel
Specialization
A Bachelor degree in Business Administration or a similar field is ideally required. Fluent English and advanced Excel skills are preferred.
Business Operations Trainee at Mondelēz International
Tbilisi, , Georgia - Full Time
Skills Needed
Sales Operations, Business Development, Pricing Management, Trade Deal Management, In Store Activations, Cross Functional Coordination, Administrative Tasks, Compliance, Excel
Specialization
A Bachelor degree in Business Administration or a similar field is ideally required. Fluency in English and advanced Excel skills are preferred.
Talent Acquisition Advisor - AMEA Central Operations at Mondelēz International
Mumbai City, maharashtra, India - Full Time
Skills Needed
Process Knowledge, Training Skills, Critical Thinking, Problem Solving, Communication, Customer Service, Technical Know How
Specialization
Candidates should possess strong organizational skills and the ability to simplify complex processes. Critical thinking, communication, and technical know-how are essential for success in this role.
Experience Required
Minimum 2 year(s)
Talent Acquisition Advisor - AMEA Central Operations at Mondelēz International
Mumbai City, maharashtra, India - Full Time
Skills Needed
Process Knowledge, Training Skills, Critical Thinking, Problem Solving, Communication, Customer Service, Technical Know How
Specialization
Candidates should possess strong organizational skills and the ability to simplify complex processes. Critical thinking and effective communication skills are essential for this role.
Experience Required
Minimum 2 year(s)
Talent Acquisition Advisor - AMEA Central Operations at Mondelēz International
Mumbai City, maharashtra, India - Full Time
Skills Needed
Process Knowledge, Training Skills, Critical Thinking, Problem Solving, Communication, Customer Service, Technical Know How
Specialization
Candidates should possess strong organizational skills and the ability to simplify complex processes. Critical thinking, communication, and technical skills are essential for this role.
Experience Required
Minimum 2 year(s)
Account Executive - Global Sales & Customer Success at HR Force International
Lahore, Punjab, Pakistan - Full Time
Skills Needed
Sales, Business Development, Customer Success, Kyc, Aml, Fintech, Fraud Prevention, Presentation Skills, Communication Skills, Negotiation Skills, Product Workflows, Enterprise Onboarding, Technical Escalations, Market Insights, Competitor Intelligence, Industry Trends
Specialization
Candidates must have 5-10 years of experience in Sales, Business Development, or Customer Success, preferably in a SaaS environment. Strong exposure to KYC/AML and experience in global markets is essential.
Experience Required
Minimum 5 year(s)
People and Organizational Capability Lead, AMEA at Mondelēz International
Suzhou City, Jiangsu, China - Full Time
Skills Needed
Consultation, Strategic Thinking, Adult Learning Principles, Learning Design, Customer Focus, Integrated Lean Sigma, Continuous Improvement, People Capability, Organization Development, Talent Management, People Analytics, Engagement, Communication, High Performance Work System, Skill Based Pay, Progression Systems
Specialization
Candidates should possess experience in consultation, strategic thinking, and adult learning principles. Knowledge of Integrated Lean Sigma and experience in people capability and organization development are also essential.
Experience Required
Minimum 5 year(s)
People and Organizational Capability Lead, AMEA at Mondelēz International
Suzhou City, Jiangsu, China - Full Time
Skills Needed
Consultation, Strategic Thinking, Adult Learning Principles, Learning Design, Customer Focus, Integrated Lean Sigma, People Capability, Organization Pillar
Specialization
Candidates should have experience in consultation, strategic thinking, and adult learning principles. Knowledge of Integrated Lean Sigma and experience with the People Capability/Organization pillar are also important.
Experience Required
Minimum 5 year(s)
People and Organizational Capability Lead, AMEA at Mondelēz International
Suzhou City, Jiangsu, China - Full Time
Skills Needed
Consultation, Strategic Thinking, Msc Specific Experience, Adult Learning Principles, Learning Design, Customer Focus, Integrated Lean Sigma, Continuous Improvement, People Capability, Organization Pillar
Specialization
The role requires experience in consultation, strategic thinking, and knowledge of adult learning principles. Familiarity with Integrated Lean Sigma and the People Capability/Organization pillar is also essential.
Experience Required
Minimum 5 year(s)
Casual Merchandiser at Mondelēz International
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Merchandising, Brand Representation, Display Building, Customer Engagement, Sales Support, Product Presentation, Communication, Teamwork, Time Management, Problem Solving
Specialization
Candidates must have a current NZ driver's license and a worthy vehicle with car insurance. No relocation support is available for this position.
Category Planning Analyst TT at Mondelēz International
Perímetro Urbano Santiago de Cali, Valle del Cauca, Colombia - Full Time
Skills Needed
Organizing Skills, Prioritizing Skills, Problem Solving, Innovative Solutions, Teamwork, Customer Knowledge, Category Knowledge, Communication Skills, Negotiation Skills, Budget Management, Analytical Skills, Time Management, Agility, Perseverance
Specialization
The position requires excellent communication and negotiation skills, along with a background in Industrial Engineering, Economics, Business Administration, or related fields. Intermediate knowledge of Microsoft Office, advanced Excel skills, and intermediate English proficiency are also necessary.
Experience Required
Minimum 2 year(s)
Shift Leader at Mondelēz International
The District Council of Grant, South Australia, Australia - Full Time
Skills Needed
Leadership, Communication, Decision Making, Multi Tasking, Prioritization, Lean Manufacturing, Analytical Skills, Problem Solving, Safety Culture, Quality Culture, Team Motivation, Collaboration, Computer Skills, Proactive Approach, Reliability, Organizational Skills, Willingness To Learn
Specialization
Candidates should have previous experience in FMCG or food manufacturing, along with strong leadership and communication skills. A proactive approach and the ability to work under pressure are essential for success in this role.
Experience Required
Minimum 2 year(s)
Administrative Assistant at Matthews International
Whittier, California, United States - Full Time
Skills Needed
Administrative Tasks, File Management, Scheduling, Data Entry, Office Management, Report Preparation, Correspondence, Analytical Skills, Communication Skills, Problem Solving, Teamwork, Self Motivation, Attention To Detail, Time Management, Microsoft Office Suite, Outlook
Specialization
Candidates should have 2+ years of administrative experience and a high degree of proficiency in MS Office Suite. Strong analytical, communication, and problem-solving skills are essential.
Experience Required
Minimum 2 year(s)
Marketing Intern at Mondelēz International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Marketing, Communication, Teamwork, Creativity, Adaptability, Problem Solving
Specialization
The job posting does not specify particular requirements, but it is aimed at early career individuals. Candidates should be ready to embrace challenges and bring their passion and personality to the role.
Curacao Chino - Checkout Seasonal Associate at Adir International LLC
Chino, California, United States - Full Time
Skills Needed
Customer Service, Communication, Multitasking, Retail Experience, Urgency, Cleanliness Standards
Specialization
No specific educational requirements are stated, but previous retail or customer service experience is preferred. Strong communication skills and the ability to interact with customers are essential.
Vendedor (a) - Uberlândia/MG at Mondelēz International
Uberlândia, Minas Gerais, Brazil -
Full Time

Start Date

Immediate

Expiry Date

07 Mar, 26

Salary

0.0

Posted On

07 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Interpersonal Skills, Sales, Negotiation, Analytical Skills, Merchandising, Promotional Activities, Excel, Power Point, Attention to Detail, Resilience, Commitment, Market Tools Knowledge, Customer Relationship Management, FMCG Knowledge

Industry

Food and Beverage Manufacturing

Description
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You will develop professional relationships with our customers and optimize base sales, NPD & promotions. You will ensure great visibility in retailers and delivery of sales capabilities. Your drive will lead you to deliver the field KPI's and hit your annual objectives How you will contribute You will: Ensure a maximum visual impact and an optimum shelf availability through merchandising techniques. Implement and monitor promotional activities. Point of buying materials placement and implementation. Report on activities. What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: Excellent communication and inter-personal skills Solid knowledge about sales and negotiation processes Strong analytical skills Sales experience required, preferably FMCG/CPG Perseverance and attention to details More about this role: Será responsável pelo atendimento do canal indireto - 2 distribuidores; Ter vivência com execução e merchandising no ponto de vendas é diferencial; Ferramentas: Excel e Power Point intermediário (fórmulas, tabela dinâmica); Conhecimento de ferramentas de mercado, como Neogrid e Scanntech. Base: Uberlândia/MG Disponibilidade para viagens - Triangulo Mineiro Pessoa com capacidade analítica, negociação, comunicativa, desenvolta, comprometimento, resiliência. Sabemos do nosso papel como agentes de transformação para gerar uma mudança positiva, por isso, diversidade, equidade e inclusão são uma de nossas prioridades. Acreditamos na quebra de estereótipos e barreiras para garantir a representatividade da sociedade dentro da nossa empresa. E, para isso, temos um Comitê de Diversidade que atua em quatro frentes, Pessoas com deficiência (PCD), Étnico-Racial, Mulheres e LGBTQIAP+, além de fazer parte do MOVER - Movimento pela Equidade Racial. A Mondelez International está atenta ao Futuro do Trabalho e valoriza o bem-estar de nossas pessoas, buscando proporcionar as melhores experiências. Sendo assim, algumas de nossas vagas administrativas são elegíveis ao modelo híbrido, possibilitando o trabalho remoto em alguns dias da semana. No Relocation support available Business Unit Summary Mondelēz Brasil is Mondelēz International’s fourth largest operation in the world, with approximately 7,500 employees proudly producing, selling and distributing some of the most beloved brands of chewing gum, candies, powdered beverages, cream cheeses, chocolates, cookies and desserts in Brazil. We make the Brazilians’ favorite products such as Bis, Lacta, Oreo, Club Social, Sonho de Valsa, Trakinas, Trident, Halls, Royal, Tang and many others. We are truly part of the lives of Brazilians: You can find our mouth-watering products in more than 700,000 points of sale and we are present in more than 92% of Brazilian homes. Our factories are located in Vitória de Santo Antão, in the state of Pernambuco, and Curitiba, in the state of Paraná. We are also home to one of the company's 11 technology centers around the world, responsible for research and development, so we can continue to create new and innovative products, offering the right snack for the right time, done in the right way. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Field Sales Sales At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity!
Responsibilities
You will develop professional relationships with customers and optimize base sales, new product development, and promotions. You will ensure great visibility in retailers and deliver sales capabilities.
Vendedor (a) - Uberlândia/MG at Mondelēz International
Uberlândia, Minas Gerais, Brazil - Full Time
Skills Needed
Communication, Interpersonal Skills, Sales, Negotiation, Analytical Skills, Merchandising, Promotional Activities, Excel, Power Point, Attention To Detail, Resilience, Commitment, Market Tools Knowledge, Customer Relationship Management, Fmcg Knowledge
Specialization
Candidates should have solid knowledge about sales and negotiation processes, along with sales experience, preferably in FMCG/CPG. Strong analytical skills and attention to detail are also required.
Experience Required
Minimum 2 year(s)
People Lead (Sr Manager) at Mondelēz International
Salinas, chihuahua, Mexico - Full Time
Skills Needed
Talent Management, Leadership Development, Career Pathing, Mobility, Strategic Talent Reviews, Labor Relations, Change Management, Data Analytics, Engagement, High Performance Work Systems, Succession Planning, Lean Six Sigma, Interpersonal Skills, Planning, Organizational Development, Employee Engagement
Specialization
The role requires broad generalist HR experience and strong experience working with trade unions. A proven track record as a trusted business partner and experience with Lean Six Sigma is also essential.
Experience Required
Minimum 5 year(s)
People Lead (Sr Manager) at Mondelēz International
Salinas, chihuahua, Mexico - Full Time
Skills Needed
Talent Management, Leadership Development, Career Pathing, Mobility, Strategic Talent Reviews, Labor Relations, Change Management, Data Analytics, Coaching, Engagement, High Performance Work Systems, Succession Planning, Lean Six Sigma, Interpersonal Skills, Planning, Organizational Development
Specialization
The role requires broad generalist HR experience and strong experience working with trade unions. A proven track record as a trusted business partner and experience with Lean Six Sigma is also essential.
Experience Required
Minimum 5 year(s)
Production Operator at Mondelēz International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Machine Operations, Tpm Total Productive Maintenance Tools, Safety Standards, Quality Standards, Reading, Writing, Collaboration, Total Productive Maintenance Methodologies
Specialization
You will bring experience and knowledge in machine operations and safety and quality standards for operating machinery. Understanding of total productive maintenance tools and methodologies is a distinct advantage.
Market Development Representative (Inbound) at HR Force International
Lahore, Punjab, Pakistan - Full Time
Skills Needed
Inbound Sales, Lead Qualification, Customer Engagement, Communication Skills, Analytical Skills, Interpersonal Skills, Crm Tools, Saas Solutions, Follow Ups, Product Demos, Collaboration, Industry Trends, Time Management, Business Needs Understanding, Pain Points Identification, Prioritization
Specialization
Candidates should have a Bachelor's degree in Business, Marketing, or a related field, along with 1-2 years of experience in inbound sales or lead qualification. Excellent communication skills and familiarity with CRM tools are essential.
Business Operations Trainee at Mondelēz International
Tbilisi, , Georgia - Full Time
Skills Needed
Sales Operations, Business Development, Pricing Management, Trade Deal Management, In Store Activations, Cross Functional Coordination, Administrative Tasks, Compliance, Excel
Specialization
A Bachelor degree in Business Administration or a similar field is ideally required. Fluent English and advanced Excel skills are preferred.
Business Operations Trainee at Mondelēz International
Tbilisi, , Georgia - Full Time
Skills Needed
Sales Operations, Business Development, Pricing Management, Trade Deal Management, In Store Activations, Cross Functional Coordination, Administrative Tasks, Compliance, Excel
Specialization
A Bachelor degree in Business Administration or a similar field is ideally required. Fluency in English and advanced Excel skills are preferred.
Talent Acquisition Advisor - AMEA Central Operations at Mondelēz International
Mumbai City, maharashtra, India - Full Time
Skills Needed
Process Knowledge, Training Skills, Critical Thinking, Problem Solving, Communication, Customer Service, Technical Know How
Specialization
Candidates should possess strong organizational skills and the ability to simplify complex processes. Critical thinking, communication, and technical know-how are essential for success in this role.
Experience Required
Minimum 2 year(s)
Talent Acquisition Advisor - AMEA Central Operations at Mondelēz International
Mumbai City, maharashtra, India - Full Time
Skills Needed
Process Knowledge, Training Skills, Critical Thinking, Problem Solving, Communication, Customer Service, Technical Know How
Specialization
Candidates should possess strong organizational skills and the ability to simplify complex processes. Critical thinking and effective communication skills are essential for this role.
Experience Required
Minimum 2 year(s)
Talent Acquisition Advisor - AMEA Central Operations at Mondelēz International
Mumbai City, maharashtra, India - Full Time
Skills Needed
Process Knowledge, Training Skills, Critical Thinking, Problem Solving, Communication, Customer Service, Technical Know How
Specialization
Candidates should possess strong organizational skills and the ability to simplify complex processes. Critical thinking, communication, and technical skills are essential for this role.
Experience Required
Minimum 2 year(s)
Account Executive - Global Sales & Customer Success at HR Force International
Lahore, Punjab, Pakistan - Full Time
Skills Needed
Sales, Business Development, Customer Success, Kyc, Aml, Fintech, Fraud Prevention, Presentation Skills, Communication Skills, Negotiation Skills, Product Workflows, Enterprise Onboarding, Technical Escalations, Market Insights, Competitor Intelligence, Industry Trends
Specialization
Candidates must have 5-10 years of experience in Sales, Business Development, or Customer Success, preferably in a SaaS environment. Strong exposure to KYC/AML and experience in global markets is essential.
Experience Required
Minimum 5 year(s)
People and Organizational Capability Lead, AMEA at Mondelēz International
Suzhou City, Jiangsu, China - Full Time
Skills Needed
Consultation, Strategic Thinking, Adult Learning Principles, Learning Design, Customer Focus, Integrated Lean Sigma, Continuous Improvement, People Capability, Organization Development, Talent Management, People Analytics, Engagement, Communication, High Performance Work System, Skill Based Pay, Progression Systems
Specialization
Candidates should possess experience in consultation, strategic thinking, and adult learning principles. Knowledge of Integrated Lean Sigma and experience in people capability and organization development are also essential.
Experience Required
Minimum 5 year(s)
People and Organizational Capability Lead, AMEA at Mondelēz International
Suzhou City, Jiangsu, China - Full Time
Skills Needed
Consultation, Strategic Thinking, Adult Learning Principles, Learning Design, Customer Focus, Integrated Lean Sigma, People Capability, Organization Pillar
Specialization
Candidates should have experience in consultation, strategic thinking, and adult learning principles. Knowledge of Integrated Lean Sigma and experience with the People Capability/Organization pillar are also important.
Experience Required
Minimum 5 year(s)
People and Organizational Capability Lead, AMEA at Mondelēz International
Suzhou City, Jiangsu, China - Full Time
Skills Needed
Consultation, Strategic Thinking, Msc Specific Experience, Adult Learning Principles, Learning Design, Customer Focus, Integrated Lean Sigma, Continuous Improvement, People Capability, Organization Pillar
Specialization
The role requires experience in consultation, strategic thinking, and knowledge of adult learning principles. Familiarity with Integrated Lean Sigma and the People Capability/Organization pillar is also essential.
Experience Required
Minimum 5 year(s)
Casual Merchandiser at Mondelēz International
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Merchandising, Brand Representation, Display Building, Customer Engagement, Sales Support, Product Presentation, Communication, Teamwork, Time Management, Problem Solving
Specialization
Candidates must have a current NZ driver's license and a worthy vehicle with car insurance. No relocation support is available for this position.
Category Planning Analyst TT at Mondelēz International
Perímetro Urbano Santiago de Cali, Valle del Cauca, Colombia - Full Time
Skills Needed
Organizing Skills, Prioritizing Skills, Problem Solving, Innovative Solutions, Teamwork, Customer Knowledge, Category Knowledge, Communication Skills, Negotiation Skills, Budget Management, Analytical Skills, Time Management, Agility, Perseverance
Specialization
The position requires excellent communication and negotiation skills, along with a background in Industrial Engineering, Economics, Business Administration, or related fields. Intermediate knowledge of Microsoft Office, advanced Excel skills, and intermediate English proficiency are also necessary.
Experience Required
Minimum 2 year(s)
Shift Leader at Mondelēz International
The District Council of Grant, South Australia, Australia - Full Time
Skills Needed
Leadership, Communication, Decision Making, Multi Tasking, Prioritization, Lean Manufacturing, Analytical Skills, Problem Solving, Safety Culture, Quality Culture, Team Motivation, Collaboration, Computer Skills, Proactive Approach, Reliability, Organizational Skills, Willingness To Learn
Specialization
Candidates should have previous experience in FMCG or food manufacturing, along with strong leadership and communication skills. A proactive approach and the ability to work under pressure are essential for success in this role.
Experience Required
Minimum 2 year(s)
Administrative Assistant at Matthews International
Whittier, California, United States - Full Time
Skills Needed
Administrative Tasks, File Management, Scheduling, Data Entry, Office Management, Report Preparation, Correspondence, Analytical Skills, Communication Skills, Problem Solving, Teamwork, Self Motivation, Attention To Detail, Time Management, Microsoft Office Suite, Outlook
Specialization
Candidates should have 2+ years of administrative experience and a high degree of proficiency in MS Office Suite. Strong analytical, communication, and problem-solving skills are essential.
Experience Required
Minimum 2 year(s)
Marketing Intern at Mondelēz International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Marketing, Communication, Teamwork, Creativity, Adaptability, Problem Solving
Specialization
The job posting does not specify particular requirements, but it is aimed at early career individuals. Candidates should be ready to embrace challenges and bring their passion and personality to the role.
Curacao Chino - Checkout Seasonal Associate at Adir International LLC
Chino, California, United States - Full Time
Skills Needed
Customer Service, Communication, Multitasking, Retail Experience, Urgency, Cleanliness Standards
Specialization
No specific educational requirements are stated, but previous retail or customer service experience is preferred. Strong communication skills and the ability to interact with customers are essential.