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Developer Marketing Manager at Sinch
Atlanta, Georgia, United States - Full Time
Skills Needed
Developer Acquisition, Onboarding Experience, Developer Ecosystem, Digital Journey Management, Api Messaging, Sdk Messaging, Community Building, Webinars, Documentation Improvement, Tutorial Creation, Performance Marketing, Lifecycle Automation, Developer Advocacy, Cross Functional Collaboration, Analytical Skills, Growth Mindset
Specialization
Candidates must have over 5 years of experience marketing to technical audiences like developers or engineers, including at least one year of team management or lead experience. Essential abilities include writing technically accurate content for APIs/SDKs and understanding developer communities like GitHub and Stack Overflow.
Experience Required
Minimum 5 year(s)
Sr Solutions Engineer at Sinch
, , United States - Full Time
Skills Needed
Technical Sales Support, Product Expertise, Solution Configuration, Custom Solution Design, Proof Of Concept Demonstrations, Customer Education, Cross Functional Collaboration, Technical Communication, Saas, Api, Mobile Messaging, Voice, Email
Specialization
Candidates must have a minimum of 8 years of related experience with a bachelor's degree, or equivalent experience, coupled with a strong technical background in tech or SaaS from technical sales or engineering roles. Essential requirements include exceptional communication skills for conveying complex concepts, significant experience in solution configuration and design, and the ability to work cross-functionally.
Experience Required
Minimum 5 year(s)
Sr Mgr, Data Engineering at Sinch
, karnataka, India - Full Time
Skills Needed
Data Engineering Manager, Data Engineering, Data Platform, Batch Data, Real Time Data, Etl/Elt, Iac, Streaming Frameworks, Workflow Orchestration, Metadata Management, Data Quality, Cloud Platforms, Gcp, Aws, Ci/Cd, Observability
Specialization
Candidates must have 10+ years of experience, including time as a Data Engineering Manager or in a similar leadership role within data engineering or platform teams, with a strong technical background in scaling modern data platforms. Essential technical skills include solid understanding of IAC, ETL/ELT, and experience with both batch and real-time (event-driven) data flows, along with hands-on experience with cloud platforms like GCP or AWS.
Experience Required
Minimum 10 year(s)
Salesforce Developer I at Sinch
, karnataka, India - Full Time
Skills Needed
Salesforce, Apex, Soql, Lightning Components, Lwc, Flows, Crm, Erp Integration, Netsuite, Sap, Data Management, System Configuration, Technical Support, Reporting, Dashboards, Problem Solving
Specialization
Candidates must have at least 5 years of experience as a Salesforce Developer with strong proficiency in Apex, LWC, and Flows. A Salesforce Developer certification is required, along with excellent communication skills and experience in system integrations.
Experience Required
Minimum 5 year(s)
HR Business Partner at Sinch
, karnataka, India - Full Time
Skills Needed
Hr Business Partnering, Stakeholder Management, Organizational Design, Talent Management, Change Management, Employee Relations, Workforce Planning, Hr Compliance, Data Driven Decision Making, Performance Management, Succession Planning, Employee Engagement, Strategic Hr Advice, Coaching, Global Capability Centre Operations
Specialization
Candidates must hold an MBA in HR and possess at least 8 years of relevant HR experience, including 3-4 years of experience in a Global Capability Centre (GCC). Strong expertise in stakeholder management, HR compliance, and the ability to work in a hybrid environment are essential.
Experience Required
Minimum 5 year(s)
Account Executive Enterprise North Asia at Sinch
Chaoyang District, Beijing, China - Full Time
Skills Needed
Sales, Account Management, Cpaas, Communication, Negotiation, Interpersonal Skills, Customer Centricity, Technical Understanding, Salesforce, Excel, Powerpoint, Proposal Tools, Messaging, Voice Services, Email Services, Apis
Specialization
Candidates should have at least 5 years of sales experience with a proven track record in managing large enterprise accounts. A strong understanding of the North Asia market and excellent communication skills are essential.
Experience Required
Minimum 5 year(s)
Supplier Quality Manager (SQM) at LiNCK
Karlstad, Värmland County, Sweden - Full Time
Skills Needed
Supplier Quality Management, Process Development, Quality Assurance, Supplier Audits, Deviation Follow Up, Improvement Work, Manufacturing Processes, Drawing Interpretation, Technical Specifications, Ppap, Apqp, Fmea, Iso 9001, Problem Solving, Communication, Business Acumen
Specialization
Candidates must have a technical education (e.g., mechanical, production, industrial economics) and experience in production, quality assurance, or supplier quality, including practical experience with quality tools like PPAP, APQP, and FMEA. The role requires deep understanding of manufacturing processes, ability to interpret technical specifications, methodical problem-solving skills, and strong communication for building international supplier relationships.
Experience Required
Minimum 5 year(s)
Senior Sales Enablement Manager at Sinch
Melbourne, Victoria, Australia - Full Time
Skills Needed
Sales Enablement, Facilitation, Coaching, B2b Sales, Sales Methodology, Stakeholder Management, Public Speaking, Salesforce, Gong, Lms, Adult Learning Principles, Cross Cultural Communication, Strategic Planning, Performance Management, Data Analysis, Ai Tools
Specialization
Candidates must have significant experience in a B2B sales role combined with a background in sales enablement, training, or coaching. Proficiency in sales technology such as Salesforce and Gong, along with exceptional facilitation and stakeholder management skills, is required.
Experience Required
Minimum 5 year(s)
Product Designer at Sinch
Stockholm, , Sweden - Full Time
Skills Needed
Product Design, B2b Saas, Figma, Design Systems, Ui Modernization, Interaction Design, Visual Design, User Research, Data Analysis, Product Discovery, Prototyping, Collaboration, Communication, Problem Framing, Accessibility, Scalability
Specialization
Candidates must have experience designing B2B SaaS products and possess strong craft skills in layout, typography, and interaction design. Proficiency in Figma and the ability to own the full design process from discovery to delivery are essential.
Experience Required
Minimum 5 year(s)
Sr Sales Manager - New Business at Sinch
São Paulo, São Paulo, Brazil - Full Time
Skills Needed
Prospecting, Opportunity Development, Value Proposition, Pricing, Contract Negotiation, Market Intelligence, Vertical Intelligence, Qualifying, Client Discovery, Outbound Prospecting, Stakeholder Mapping, Crm Tools, Sales Enablement, Strategic Focus, Pipeline Growth, Relationship Building
Specialization
Candidates must have a minimum of 8 years of related experience with a bachelor's degree (or equivalent experience) and proven success in a sales management role meeting goals. Fluency in English and Portuguese is required, and the candidate must be based in São Paulo.
Experience Required
Minimum 5 year(s)
Product Manager at Sinch
Malmö, , Sweden - Full Time
Skills Needed
Product Management, Api Gateway, Authentication, Product Lifecycle Management, Developer Experience, Strategic Planning, Stakeholder Management, Data Driven Decision Making, Technical Product Management, Sdks, Cross Functional Leadership, Product Vision, Roadmap Development, Platform Technology, Communication
Specialization
The ideal candidate has several years of product management experience, specifically with technical products like APIs or SDKs. You must be a strategic thinker with strong communication skills and the ability to lead cross-functional teams in a fast-paced environment.
Experience Required
Minimum 5 year(s)
Product Designer at Sinch
Perth, Western Australia, Australia - Full Time
Skills Needed
Product Design, Ux Design, Ui Design, User Research, Wireframing, Prototyping, Figma, Axure, Saas, Usability Testing, Data Analysis, Design Systems, Visual Design, Agile Methodology, Communication Skills, Problem Solving
Specialization
The role requires proven experience as a Product Designer, specifically within SaaS or complex web applications. You must possess a strong portfolio demonstrating your design process, expertise in tools like Figma or Axure, and a deep empathy for user needs.
Experience Required
Minimum 2 year(s)
Commercial Data Analyst at Sinch
Melbourne, Victoria, Australia - Full Time
Skills Needed
Data Analysis, Modeling, Sql, Excel, Bi Tools, Commercial Acumen, Analytical Judgement, Communication, Stakeholder Management, Cross Functional Partnering, Pricing, Scenario Modeling, Re Rating Models, X Sell/Upsell Engine Development, Reporting, Post Implementation Reviews
Specialization
Candidates must possess a Bachelor’s degree in a quantitative field or equivalent experience, along with proven experience in commercial, pricing, or data analytics, ideally within SaaS or telecom. Success requires advanced analytical and modeling skills, high proficiency in tools like SQL and BI tools, and strong commercial acumen to influence business decisions.
Experience Required
Minimum 2 year(s)
Senior Product Designer (Fixed-Term) at Sinch
, Biliran, Philippines - Full Time
Skills Needed
Product Design, Ui/Ux Refinements, User Flows, Self Serve Funnels, Discovery, User Research, Upsell Opportunities, Modular Patterns, Scalable Patterns, Cross Functional Collaboration, Wireframes, Figma, Jira, Confluence, Ai Leveraging, Agile Environment
Specialization
Candidates must have proven experience as a Product Designer with a strong portfolio demonstrating expertise in user research and UI execution, along with a track record of shipping successful features for web applications. Required tools include Figma, Jira, and Confluence, and a proactive, ownership-driven mindset is essential.
Experience Required
Minimum 5 year(s)
Customer Support Specialist at Sinch
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Customer Support, Troubleshooting, Online Chat, Email Communication, Phone Support, Compliance, Documentation Writing, Bug Escalation, Active Listening, Problem Solving, Fast Paced Environment, Critical Thinking, Crm Platforms, Saas Platform Support, Technical Translation, Organization
Specialization
Candidates must have at least one year of experience providing live chat support for a software/SaaS platform and possess strong critical thinking, communication, and problem-solving skills. Fluency in English is required, along with the ability to quickly learn new software and manage multiple priorities effectively.
Customer Success Manager III at Sinch
, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Success, Inside Sales, Saas, Consultative Skills, Client Partnerships, Metrics, Data Driven Engagement, Results Oriented, Growth Mindset, Ownership, Customer Outcomes
Specialization
Candidates should have 3+ years of experience in Customer Success or Inside Sales, preferably in a fast-paced SaaS environment. A strong passion for service, consultative skills, and a results-oriented mindset are essential.
Experience Required
Minimum 2 year(s)
Billing Analyst III at Sinch
, karnataka, India - Full Time
Skills Needed
Billing, Accounts Receivable, Finance, Data Analysis, Excel, Reconciliation, Revenue Recognition, Stakeholder Management, Communication, Internal Controls, Reporting, Data Integrity, Process Improvement, Automation
Specialization
Candidates must have at least 5 years of experience in billing or finance and possess a degree in Commerce or Finance. Strong proficiency in Excel, high attention to detail, and experience in a global business environment are essential.
Experience Required
Minimum 5 year(s)
Customer Success Manager at Sinch
, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Success Management, Customer Retention, Customer Growth, Process Driven, Gainsight, Salesforce, Project Management, Contract Negotiation, Revenue Growth, Subscription Revenue, Client Proposals, Technical Communication, Time Management, Critical Thinking, Analytical Skills, Email Delivery
Specialization
Candidates must have over 5 years of client-facing experience within technology or SaaS solutions, along with a technical understanding of email and email delivery. Essential skills include the ability to build strong relationships, excellent communication, strong project management, and experience using Gainsight and Salesforce.
Experience Required
Minimum 5 year(s)
Tech Customer Support Administrator IV at Sinch
London, England, United Kingdom - Full Time
Skills Needed
Mandarin, Technical Support, Sip Protocol, Voice Technologies, Api, Troubleshooting, Data Analysis, Incident Management, Routing Configuration, Service Delivery, Traffic Monitoring, Automation, Communication, Problem Solving, Multitasking
Specialization
Candidates must be fluent in Mandarin and possess at least 3 years of experience in a technical support or service delivery role. A strong background in telecommunications, specifically with SIP protocol and APIs, is required.
Experience Required
Minimum 2 year(s)
Business Development Representative - Ecosystems at Sinch
London, England, United Kingdom - Full Time
Skills Needed
Outbound Sales, Partner Management, Saas Selling, Lead Qualification, Crm Proficiency, Ecosystem Intelligence, Co Sell Motions, Marketplace Targeting, Discovery Skills, Communication Skills, Research Skills, Pipeline Management, Stakeholder Influence, Strategic Prospecting, Account Mapping
Specialization
Candidates must have a bachelor's degree and at least 2 years of experience in outbound sales, partnerships, or SaaS environments. Strong communication, research, and CRM skills are essential for success in this ecosystem-focused role.
Experience Required
Minimum 2 year(s)
Developer Marketing Manager at Sinch
Atlanta, Georgia, United States -
Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

150000.0

Posted On

24 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Developer Acquisition, Onboarding Experience, Developer Ecosystem, Digital Journey Management, API Messaging, SDK Messaging, Community Building, Webinars, Documentation Improvement, Tutorial Creation, Performance Marketing, Lifecycle Automation, Developer Advocacy, Cross-functional Collaboration, Analytical Skills, Growth Mindset

Industry

IT Services and IT Consulting

Description
ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION We’re looking for an experienced Developer Marketing Manager to build and scale our developer acquisition engine, shape an outstanding onboarding experience, and create the foundations for a modern, community-driven developer ecosystem at Sinch. This role will own the developer digital journey end-to-end — from first touch through activation, engagement, and advocacy — while partnering deeply with Product, Developer Experience, Growth, and Documentation teams. You’ll be the bridge between what developers need and how Sinch shows up across channels like Stack Overflow, GitHub, Reddit, Discord, webinars, documentation, performance marketing, and lifecycle automation. This is a hands-on builder role for someone who loves technical audiences, can craft clear messaging for APIs and SDKs, and wants to shape the next generation of developer experience at Sinch. You will have a small team to support your goal and manage as you navigate developer experience at Sinch. What You’ll Own & Do Developer Community & Engagement Build Sinch’s developer community presence (Discord, Slack, GitHub discussions, etc.). Launch a recurring cadence of developer workshops, office hours, and webinars. Create an “always-on” developer engagement engine. Developer Docs & Learning Collaborate with Documentation + DX teams to improve clarity, navigation, and usability. Drive the structure of tutorials, quickstarts, recipes, and sample projects. Define best practices for API storytelling and integration guides. Developer Events & Advocacy Identify and run developer events (virtual & in-person). Build and scale a Developer Advocate Program, including external champions and internal SMEs. Support product launches with demos, sample apps, walkthroughs, and technical narratives. Performance & Lifecycle Marketing Partner with Growth to build developer-specific campaigns: GitHub sponsors ads, Stack Overflow ads, Reddit Performance Ads, Google Ads for coding language queries Ensure developer-facing funnel measurement across awareness, sign-up, and activation. Build automated, personalized nurture flows for developers: First message sent, Sample app usage, feature adoption, API improvements Create walkthroughs, product tours, and progressive learning sequences. PR & Review Programs Establish relationships with technical publications and reviewer ecosystems. Coordinate developer case studies, reviews, and ecosystem relations. Own the developer-specific narrative and messaging in the market REQUIREMENTS 5+ years of experience marketing to developers, engineers, or technical audiences. 1+ year(s) of experience managing a team or acting as a team lead Ability to write or edit technically accurate content (APIs, SDKs, docs, tutorials). Understanding of GitHub workflows and developer communities. Experience with community platforms (StackOverflow, Reddit, Discord). Ability to work cross-functionally with Product & Engineering. Strong analytical and growth mindset. Nice to Haves: Hands-on coding familiarity (can read/write code samples) Previous experience in CPaaS, SaaS, or DevTools. Experience working with developer relations, dev advocates, or technical writers. Event or workshop facilitation. OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us! Benefits STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants. CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants. TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support. WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters. MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. Salary: The annual starting salary for this position is between $120,000 - $150,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This role will be accepting applications until February 28, 2026 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation. Location: This is a remote role; however, candidates must reside near one of our hub locations for occasional in-person collaboration: Atlanta, GA; Chicago, IL; San Antonio, TX
Responsibilities
This role is responsible for building and scaling the developer acquisition engine, shaping the onboarding experience, and creating a modern, community-driven developer ecosystem at Sinch. The manager will own the end-to-end developer digital journey, acting as the bridge between developer needs and Sinch's presence across various technical channels.
Developer Marketing Manager at Sinch
Atlanta, Georgia, United States - Full Time
Skills Needed
Developer Acquisition, Onboarding Experience, Developer Ecosystem, Digital Journey Management, Api Messaging, Sdk Messaging, Community Building, Webinars, Documentation Improvement, Tutorial Creation, Performance Marketing, Lifecycle Automation, Developer Advocacy, Cross Functional Collaboration, Analytical Skills, Growth Mindset
Specialization
Candidates must have over 5 years of experience marketing to technical audiences like developers or engineers, including at least one year of team management or lead experience. Essential abilities include writing technically accurate content for APIs/SDKs and understanding developer communities like GitHub and Stack Overflow.
Experience Required
Minimum 5 year(s)
Sr Solutions Engineer at Sinch
, , United States - Full Time
Skills Needed
Technical Sales Support, Product Expertise, Solution Configuration, Custom Solution Design, Proof Of Concept Demonstrations, Customer Education, Cross Functional Collaboration, Technical Communication, Saas, Api, Mobile Messaging, Voice, Email
Specialization
Candidates must have a minimum of 8 years of related experience with a bachelor's degree, or equivalent experience, coupled with a strong technical background in tech or SaaS from technical sales or engineering roles. Essential requirements include exceptional communication skills for conveying complex concepts, significant experience in solution configuration and design, and the ability to work cross-functionally.
Experience Required
Minimum 5 year(s)
Sr Mgr, Data Engineering at Sinch
, karnataka, India - Full Time
Skills Needed
Data Engineering Manager, Data Engineering, Data Platform, Batch Data, Real Time Data, Etl/Elt, Iac, Streaming Frameworks, Workflow Orchestration, Metadata Management, Data Quality, Cloud Platforms, Gcp, Aws, Ci/Cd, Observability
Specialization
Candidates must have 10+ years of experience, including time as a Data Engineering Manager or in a similar leadership role within data engineering or platform teams, with a strong technical background in scaling modern data platforms. Essential technical skills include solid understanding of IAC, ETL/ELT, and experience with both batch and real-time (event-driven) data flows, along with hands-on experience with cloud platforms like GCP or AWS.
Experience Required
Minimum 10 year(s)
Salesforce Developer I at Sinch
, karnataka, India - Full Time
Skills Needed
Salesforce, Apex, Soql, Lightning Components, Lwc, Flows, Crm, Erp Integration, Netsuite, Sap, Data Management, System Configuration, Technical Support, Reporting, Dashboards, Problem Solving
Specialization
Candidates must have at least 5 years of experience as a Salesforce Developer with strong proficiency in Apex, LWC, and Flows. A Salesforce Developer certification is required, along with excellent communication skills and experience in system integrations.
Experience Required
Minimum 5 year(s)
HR Business Partner at Sinch
, karnataka, India - Full Time
Skills Needed
Hr Business Partnering, Stakeholder Management, Organizational Design, Talent Management, Change Management, Employee Relations, Workforce Planning, Hr Compliance, Data Driven Decision Making, Performance Management, Succession Planning, Employee Engagement, Strategic Hr Advice, Coaching, Global Capability Centre Operations
Specialization
Candidates must hold an MBA in HR and possess at least 8 years of relevant HR experience, including 3-4 years of experience in a Global Capability Centre (GCC). Strong expertise in stakeholder management, HR compliance, and the ability to work in a hybrid environment are essential.
Experience Required
Minimum 5 year(s)
Account Executive Enterprise North Asia at Sinch
Chaoyang District, Beijing, China - Full Time
Skills Needed
Sales, Account Management, Cpaas, Communication, Negotiation, Interpersonal Skills, Customer Centricity, Technical Understanding, Salesforce, Excel, Powerpoint, Proposal Tools, Messaging, Voice Services, Email Services, Apis
Specialization
Candidates should have at least 5 years of sales experience with a proven track record in managing large enterprise accounts. A strong understanding of the North Asia market and excellent communication skills are essential.
Experience Required
Minimum 5 year(s)
Supplier Quality Manager (SQM) at LiNCK
Karlstad, Värmland County, Sweden - Full Time
Skills Needed
Supplier Quality Management, Process Development, Quality Assurance, Supplier Audits, Deviation Follow Up, Improvement Work, Manufacturing Processes, Drawing Interpretation, Technical Specifications, Ppap, Apqp, Fmea, Iso 9001, Problem Solving, Communication, Business Acumen
Specialization
Candidates must have a technical education (e.g., mechanical, production, industrial economics) and experience in production, quality assurance, or supplier quality, including practical experience with quality tools like PPAP, APQP, and FMEA. The role requires deep understanding of manufacturing processes, ability to interpret technical specifications, methodical problem-solving skills, and strong communication for building international supplier relationships.
Experience Required
Minimum 5 year(s)
Senior Sales Enablement Manager at Sinch
Melbourne, Victoria, Australia - Full Time
Skills Needed
Sales Enablement, Facilitation, Coaching, B2b Sales, Sales Methodology, Stakeholder Management, Public Speaking, Salesforce, Gong, Lms, Adult Learning Principles, Cross Cultural Communication, Strategic Planning, Performance Management, Data Analysis, Ai Tools
Specialization
Candidates must have significant experience in a B2B sales role combined with a background in sales enablement, training, or coaching. Proficiency in sales technology such as Salesforce and Gong, along with exceptional facilitation and stakeholder management skills, is required.
Experience Required
Minimum 5 year(s)
Product Designer at Sinch
Stockholm, , Sweden - Full Time
Skills Needed
Product Design, B2b Saas, Figma, Design Systems, Ui Modernization, Interaction Design, Visual Design, User Research, Data Analysis, Product Discovery, Prototyping, Collaboration, Communication, Problem Framing, Accessibility, Scalability
Specialization
Candidates must have experience designing B2B SaaS products and possess strong craft skills in layout, typography, and interaction design. Proficiency in Figma and the ability to own the full design process from discovery to delivery are essential.
Experience Required
Minimum 5 year(s)
Sr Sales Manager - New Business at Sinch
São Paulo, São Paulo, Brazil - Full Time
Skills Needed
Prospecting, Opportunity Development, Value Proposition, Pricing, Contract Negotiation, Market Intelligence, Vertical Intelligence, Qualifying, Client Discovery, Outbound Prospecting, Stakeholder Mapping, Crm Tools, Sales Enablement, Strategic Focus, Pipeline Growth, Relationship Building
Specialization
Candidates must have a minimum of 8 years of related experience with a bachelor's degree (or equivalent experience) and proven success in a sales management role meeting goals. Fluency in English and Portuguese is required, and the candidate must be based in São Paulo.
Experience Required
Minimum 5 year(s)
Product Manager at Sinch
Malmö, , Sweden - Full Time
Skills Needed
Product Management, Api Gateway, Authentication, Product Lifecycle Management, Developer Experience, Strategic Planning, Stakeholder Management, Data Driven Decision Making, Technical Product Management, Sdks, Cross Functional Leadership, Product Vision, Roadmap Development, Platform Technology, Communication
Specialization
The ideal candidate has several years of product management experience, specifically with technical products like APIs or SDKs. You must be a strategic thinker with strong communication skills and the ability to lead cross-functional teams in a fast-paced environment.
Experience Required
Minimum 5 year(s)
Product Designer at Sinch
Perth, Western Australia, Australia - Full Time
Skills Needed
Product Design, Ux Design, Ui Design, User Research, Wireframing, Prototyping, Figma, Axure, Saas, Usability Testing, Data Analysis, Design Systems, Visual Design, Agile Methodology, Communication Skills, Problem Solving
Specialization
The role requires proven experience as a Product Designer, specifically within SaaS or complex web applications. You must possess a strong portfolio demonstrating your design process, expertise in tools like Figma or Axure, and a deep empathy for user needs.
Experience Required
Minimum 2 year(s)
Commercial Data Analyst at Sinch
Melbourne, Victoria, Australia - Full Time
Skills Needed
Data Analysis, Modeling, Sql, Excel, Bi Tools, Commercial Acumen, Analytical Judgement, Communication, Stakeholder Management, Cross Functional Partnering, Pricing, Scenario Modeling, Re Rating Models, X Sell/Upsell Engine Development, Reporting, Post Implementation Reviews
Specialization
Candidates must possess a Bachelor’s degree in a quantitative field or equivalent experience, along with proven experience in commercial, pricing, or data analytics, ideally within SaaS or telecom. Success requires advanced analytical and modeling skills, high proficiency in tools like SQL and BI tools, and strong commercial acumen to influence business decisions.
Experience Required
Minimum 2 year(s)
Senior Product Designer (Fixed-Term) at Sinch
, Biliran, Philippines - Full Time
Skills Needed
Product Design, Ui/Ux Refinements, User Flows, Self Serve Funnels, Discovery, User Research, Upsell Opportunities, Modular Patterns, Scalable Patterns, Cross Functional Collaboration, Wireframes, Figma, Jira, Confluence, Ai Leveraging, Agile Environment
Specialization
Candidates must have proven experience as a Product Designer with a strong portfolio demonstrating expertise in user research and UI execution, along with a track record of shipping successful features for web applications. Required tools include Figma, Jira, and Confluence, and a proactive, ownership-driven mindset is essential.
Experience Required
Minimum 5 year(s)
Customer Support Specialist at Sinch
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Customer Support, Troubleshooting, Online Chat, Email Communication, Phone Support, Compliance, Documentation Writing, Bug Escalation, Active Listening, Problem Solving, Fast Paced Environment, Critical Thinking, Crm Platforms, Saas Platform Support, Technical Translation, Organization
Specialization
Candidates must have at least one year of experience providing live chat support for a software/SaaS platform and possess strong critical thinking, communication, and problem-solving skills. Fluency in English is required, along with the ability to quickly learn new software and manage multiple priorities effectively.
Customer Success Manager III at Sinch
, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Success, Inside Sales, Saas, Consultative Skills, Client Partnerships, Metrics, Data Driven Engagement, Results Oriented, Growth Mindset, Ownership, Customer Outcomes
Specialization
Candidates should have 3+ years of experience in Customer Success or Inside Sales, preferably in a fast-paced SaaS environment. A strong passion for service, consultative skills, and a results-oriented mindset are essential.
Experience Required
Minimum 2 year(s)
Billing Analyst III at Sinch
, karnataka, India - Full Time
Skills Needed
Billing, Accounts Receivable, Finance, Data Analysis, Excel, Reconciliation, Revenue Recognition, Stakeholder Management, Communication, Internal Controls, Reporting, Data Integrity, Process Improvement, Automation
Specialization
Candidates must have at least 5 years of experience in billing or finance and possess a degree in Commerce or Finance. Strong proficiency in Excel, high attention to detail, and experience in a global business environment are essential.
Experience Required
Minimum 5 year(s)
Customer Success Manager at Sinch
, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Customer Success Management, Customer Retention, Customer Growth, Process Driven, Gainsight, Salesforce, Project Management, Contract Negotiation, Revenue Growth, Subscription Revenue, Client Proposals, Technical Communication, Time Management, Critical Thinking, Analytical Skills, Email Delivery
Specialization
Candidates must have over 5 years of client-facing experience within technology or SaaS solutions, along with a technical understanding of email and email delivery. Essential skills include the ability to build strong relationships, excellent communication, strong project management, and experience using Gainsight and Salesforce.
Experience Required
Minimum 5 year(s)
Tech Customer Support Administrator IV at Sinch
London, England, United Kingdom - Full Time
Skills Needed
Mandarin, Technical Support, Sip Protocol, Voice Technologies, Api, Troubleshooting, Data Analysis, Incident Management, Routing Configuration, Service Delivery, Traffic Monitoring, Automation, Communication, Problem Solving, Multitasking
Specialization
Candidates must be fluent in Mandarin and possess at least 3 years of experience in a technical support or service delivery role. A strong background in telecommunications, specifically with SIP protocol and APIs, is required.
Experience Required
Minimum 2 year(s)
Business Development Representative - Ecosystems at Sinch
London, England, United Kingdom - Full Time
Skills Needed
Outbound Sales, Partner Management, Saas Selling, Lead Qualification, Crm Proficiency, Ecosystem Intelligence, Co Sell Motions, Marketplace Targeting, Discovery Skills, Communication Skills, Research Skills, Pipeline Management, Stakeholder Influence, Strategic Prospecting, Account Mapping
Specialization
Candidates must have a bachelor's degree and at least 2 years of experience in outbound sales, partnerships, or SaaS environments. Strong communication, research, and CRM skills are essential for success in this ecosystem-focused role.
Experience Required
Minimum 2 year(s)