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Guest Service Agent at Minor International
Marian, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
General Manager at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Leadership, Financial Management, Change Management, Team Management, Communication, Analytical Skills, Problem Solving, Wellness Programs
Specialization
A bachelor's degree in Business or a related field is required along with 5+ years of experience in a similar role. Strong financial management and leadership skills are essential for success.
Experience Required
Minimum 5 year(s)
Garçom(nete) - Seen São Paulo at Minor International
São Paulo, São Paulo, Brazil - Full Time
Skills Needed
Passion For Service, Communication Skills, Attention To Detail, Results Orientation, Teamwork, Confidentiality, Enthusiasm, Organization, Engagement, Commitment, Basic Wine Knowledge, Basic Cocktail Service Knowledge, Buffet Service Knowledge, à La Carte Service Knowledge
Specialization
Candidates should have a high school diploma, with higher education being a plus. Proficiency in Portuguese and intermediate English communication skills are required, along with a passion for service and teamwork.
Common Area Cleaner at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Attention To Detail, Cleaning, Team Collaboration, Time Management, Communication, Physical Fitness, Proactive Attitude, Safety Protocols
Specialization
Candidates should have prior experience in housekeeping or cleaning roles, strong attention to detail, and good physical fitness. A positive attitude and the ability to work flexible hours, including weekends, are also important.
Learning Manager at Minor International
Phang-nga, , Thailand - Full Time
Skills Needed
Learning And Development, Training, Quality, Communication, Teamwork, Leadership, Initiative
Specialization
A college degree in Human Resources, Education, or a related field is required, along with previous leadership experience in Quality or L&D. Strong communication skills and a passion for leadership are essential.
Experience Required
Minimum 2 year(s)
Guest Service Agent - Full Time at Minor International
Tweed Heads, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Alexandra Headland, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and public holidays.
Guest Service Agent - Full Time at Minor International
Pottsville, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing environments. They must demonstrate effective communication skills and a proactive approach to guest needs.
Food & Beverage Attendant at Minor International
Sunshine Coast, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Food Service, Beverage Service, Communication, Reliability, Flexibility, Positive Attitude
Specialization
Candidates should have a warm demeanor, proven customer service experience, and a current RSA certification. Flexibility to work across a rotating roster, including weekends and public holidays, is essential.
Guest Service Agent at Minor International
Walkerston, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Social Media Executive - Food & Beverage at Minor International
Bangkok, , Thailand - Full Time
Skills Needed
Social Media Strategy, Brand Awareness, Content Creation, Community Management, Campaign Management, Analytical Skills, Communication Skills, Team Collaboration, Attention To Detail, Digital Marketing, User Generated Content, Blogger Outreach, Problem Solving, Time Management, Engagement Optimization, Trend Analysis
Specialization
Candidates should have excellent communication skills in English and Thai, with at least one year of experience in digital and social media. They must demonstrate creativity and analytical skills, along with a strong understanding of social media platforms.
Guest Service Agent at Minor International
Luang Prabang, Luang Prabang, Laos - Full Time
Skills Needed
Customer Service, Communication Skills, Hotel Operations, Guest Experience, Problem Solving, Ms Office, Property Management Systems, Shift Work
Specialization
Candidates should have a strong focus on customer service and prior experience in hotel front office operations is preferred. Excellent communication skills and fluency in English are required, along with the ability to work shifts, weekends, and public holidays.
Housekeeping Attendant at Minor International
, Baa, Maldives - Full Time
Skills Needed
Cleaning, Health & Safety, Inventory Management, Guest Services, Attention To Detail, Teamwork, Communication, Problem Solving, Time Management, Flexibility, Positive Attitude, Customer Service, Security Awareness, Special Requests Handling, Equipment Care, Reporting
Specialization
Candidates should have a minimum of 2 years of experience in housekeeping and be fluent in English, with an additional language being advantageous. A positive attitude, ability to work under pressure, and excellent teamwork skills are essential.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Luang Prabang, Luang Prabang, Laos - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Attention To Detail, Organizational Skills, Team Collaboration, Flexibility, Ms Office, Property Management Systems, Concierge Services, Upselling, Guest Relations, Check In/Check Out, Billing Queries, Local Knowledge, Multilingual Skills
Specialization
Candidates should have a strong customer service focus and prior experience in front office or guest service roles, preferably in luxury hotels. Excellent communication skills in English are required, and proficiency in MS Office and Property Management Systems is preferred.
Food & Beverage Manager at Minor International
Luang Prabang, Luang Prabang, Laos - Full Time
Skills Needed
Communication, Organizational Skills, Team Management, Leadership, Guest Experience, Creativity, Sanitation Standards, Financial Management, Coaching, Motivation, Quality Focus, Interpersonal Skills, Dynamic Team Environment, Positive Attitude, Flexibility, Passion
Specialization
Candidates should have at least 5 years of management experience and strong communication and organizational skills. A positive attitude, leadership abilities, and a passion for guest experience are essential.
Experience Required
Minimum 5 year(s)
Assistant Director of Marketing & Communications at Minor International
Bangkok, , Thailand - Full Time
Skills Needed
Marketing, Communications, Leadership, Storytelling, Strategic Thinking, Creativity, Collaboration, Digital Marketing, Social Media, Campaign Management, Brand Management, Team Management, Innovation, Performance Measurement, Engagement, Influencer Partnerships
Specialization
Candidates should have a bachelor's degree in Marketing, Business, or Commerce, with an MBA preferred. A minimum of 3 years of experience in luxury hospitality marketing and proven leadership skills are required.
Experience Required
Minimum 5 year(s)
Social Media Executive at Minor International
Chiang Rai City Municipality, , Thailand - Full Time
Skills Needed
Social Media, Online Marketing, Lead Generation, Campaign Execution, Content Management, Digital Campaigns, Promotions, Advertising, Interpersonal Skills, Communication Skills, Trend Monitoring, E Commerce, Marketing Database, Consumer Driven Copy, Time Management, Pressure Handling
Specialization
Candidates should have a Bachelor's or Master's degree in Marketing or Business Administration and a minimum of 3 years of experience in online marketing and social media. Experience in the fashion and media business, as well as a background in FMCG or retail, is preferred.
Experience Required
Minimum 2 year(s)
Social Media Executive at Minor International
, , Thailand - Full Time
Skills Needed
Social Media, Online Marketing, Lead Generation, Campaign Execution, Community Engagement, Digital Campaign Management, Content Creation, Promotions, Advertising Campaigns, Vendor Management, Trend Monitoring, Interpersonal Skills, Communication Skills, Copywriting, E Commerce, Marketing Database
Specialization
Candidates should have a Bachelor's or Master's degree in Marketing or Business Administration and a minimum of 3 years of experience in online marketing and social media. Experience in the fashion and media business, as well as a background in FMCG or retail, is preferred.
Experience Required
Minimum 2 year(s)
Demi Chef de Partie (Team Restaurant) at Minor International
, South Huvadhu Atoll, Maldives - Full Time
Skills Needed
Leadership, Interpersonal Skills, Attention To Detail, Teamwork, Communication, Food Safety, Sanitation, Asset Management, Culinary Skills, Training, Problem Solving, Creativity, Flexibility, Positive Attitude, Hygiene, Grooming Standards
Specialization
Candidates should possess excellent leadership and interpersonal skills, a pleasant personality, and the ability to work well under pressure. A positive attitude, willingness to learn, and adherence to hygiene standards are also essential.
Guest Service Agent at Minor International
Marian, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

15 Feb, 26

Salary

46.73

Posted On

17 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem Resolution, Attention to Detail, Hospitality, Teamwork, Time Management, Professional Presentation

Industry

Hospitality

Description
Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Oaks Mackay Rivermarque Hotel are looking for a Casual Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. Key Responsibilities Include: Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs. Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service. Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability. Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience. Shift Details (subject to change): Rotating roster across Monday to Sunday. Monday to Fridays: Shift times scheduled within 6:00am to 10:30pm. Weekends: Shift times scheduled within 9:00am to 6pm. Immediate start available. This opportunity is located in Mackay QLD. Hourly rates (excluding super): Monday - Friday: $33.38 per hour Saturday: $40.05 per hour Sunday: $46.73 per hour Qualifications Successful candidates will have: Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment. Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence. Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations. Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution. Maintains a polished and professional presentation, reflecting the values and standards of the organisation. Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements. Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Generous Leave: Parental and birthday leave. Wellness Boost: EAP and tailored wellness support. Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Responsibilities
The Guest Service Agent is responsible for providing a warm reception to guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries. They will also maintain communication with guests and assist with reservations and special requests.
Guest Service Agent at Minor International
Marian, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
General Manager at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Leadership, Financial Management, Change Management, Team Management, Communication, Analytical Skills, Problem Solving, Wellness Programs
Specialization
A bachelor's degree in Business or a related field is required along with 5+ years of experience in a similar role. Strong financial management and leadership skills are essential for success.
Experience Required
Minimum 5 year(s)
Garçom(nete) - Seen São Paulo at Minor International
São Paulo, São Paulo, Brazil - Full Time
Skills Needed
Passion For Service, Communication Skills, Attention To Detail, Results Orientation, Teamwork, Confidentiality, Enthusiasm, Organization, Engagement, Commitment, Basic Wine Knowledge, Basic Cocktail Service Knowledge, Buffet Service Knowledge, à La Carte Service Knowledge
Specialization
Candidates should have a high school diploma, with higher education being a plus. Proficiency in Portuguese and intermediate English communication skills are required, along with a passion for service and teamwork.
Common Area Cleaner at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Attention To Detail, Cleaning, Team Collaboration, Time Management, Communication, Physical Fitness, Proactive Attitude, Safety Protocols
Specialization
Candidates should have prior experience in housekeeping or cleaning roles, strong attention to detail, and good physical fitness. A positive attitude and the ability to work flexible hours, including weekends, are also important.
Learning Manager at Minor International
Phang-nga, , Thailand - Full Time
Skills Needed
Learning And Development, Training, Quality, Communication, Teamwork, Leadership, Initiative
Specialization
A college degree in Human Resources, Education, or a related field is required, along with previous leadership experience in Quality or L&D. Strong communication skills and a passion for leadership are essential.
Experience Required
Minimum 2 year(s)
Guest Service Agent - Full Time at Minor International
Tweed Heads, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Alexandra Headland, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and public holidays.
Guest Service Agent - Full Time at Minor International
Pottsville, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing environments. They must demonstrate effective communication skills and a proactive approach to guest needs.
Food & Beverage Attendant at Minor International
Sunshine Coast, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Food Service, Beverage Service, Communication, Reliability, Flexibility, Positive Attitude
Specialization
Candidates should have a warm demeanor, proven customer service experience, and a current RSA certification. Flexibility to work across a rotating roster, including weekends and public holidays, is essential.
Guest Service Agent at Minor International
Walkerston, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Social Media Executive - Food & Beverage at Minor International
Bangkok, , Thailand - Full Time
Skills Needed
Social Media Strategy, Brand Awareness, Content Creation, Community Management, Campaign Management, Analytical Skills, Communication Skills, Team Collaboration, Attention To Detail, Digital Marketing, User Generated Content, Blogger Outreach, Problem Solving, Time Management, Engagement Optimization, Trend Analysis
Specialization
Candidates should have excellent communication skills in English and Thai, with at least one year of experience in digital and social media. They must demonstrate creativity and analytical skills, along with a strong understanding of social media platforms.
Guest Service Agent at Minor International
Luang Prabang, Luang Prabang, Laos - Full Time
Skills Needed
Customer Service, Communication Skills, Hotel Operations, Guest Experience, Problem Solving, Ms Office, Property Management Systems, Shift Work
Specialization
Candidates should have a strong focus on customer service and prior experience in hotel front office operations is preferred. Excellent communication skills and fluency in English are required, along with the ability to work shifts, weekends, and public holidays.
Housekeeping Attendant at Minor International
, Baa, Maldives - Full Time
Skills Needed
Cleaning, Health & Safety, Inventory Management, Guest Services, Attention To Detail, Teamwork, Communication, Problem Solving, Time Management, Flexibility, Positive Attitude, Customer Service, Security Awareness, Special Requests Handling, Equipment Care, Reporting
Specialization
Candidates should have a minimum of 2 years of experience in housekeeping and be fluent in English, with an additional language being advantageous. A positive attitude, ability to work under pressure, and excellent teamwork skills are essential.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Luang Prabang, Luang Prabang, Laos - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Attention To Detail, Organizational Skills, Team Collaboration, Flexibility, Ms Office, Property Management Systems, Concierge Services, Upselling, Guest Relations, Check In/Check Out, Billing Queries, Local Knowledge, Multilingual Skills
Specialization
Candidates should have a strong customer service focus and prior experience in front office or guest service roles, preferably in luxury hotels. Excellent communication skills in English are required, and proficiency in MS Office and Property Management Systems is preferred.
Food & Beverage Manager at Minor International
Luang Prabang, Luang Prabang, Laos - Full Time
Skills Needed
Communication, Organizational Skills, Team Management, Leadership, Guest Experience, Creativity, Sanitation Standards, Financial Management, Coaching, Motivation, Quality Focus, Interpersonal Skills, Dynamic Team Environment, Positive Attitude, Flexibility, Passion
Specialization
Candidates should have at least 5 years of management experience and strong communication and organizational skills. A positive attitude, leadership abilities, and a passion for guest experience are essential.
Experience Required
Minimum 5 year(s)
Assistant Director of Marketing & Communications at Minor International
Bangkok, , Thailand - Full Time
Skills Needed
Marketing, Communications, Leadership, Storytelling, Strategic Thinking, Creativity, Collaboration, Digital Marketing, Social Media, Campaign Management, Brand Management, Team Management, Innovation, Performance Measurement, Engagement, Influencer Partnerships
Specialization
Candidates should have a bachelor's degree in Marketing, Business, or Commerce, with an MBA preferred. A minimum of 3 years of experience in luxury hospitality marketing and proven leadership skills are required.
Experience Required
Minimum 5 year(s)
Social Media Executive at Minor International
Chiang Rai City Municipality, , Thailand - Full Time
Skills Needed
Social Media, Online Marketing, Lead Generation, Campaign Execution, Content Management, Digital Campaigns, Promotions, Advertising, Interpersonal Skills, Communication Skills, Trend Monitoring, E Commerce, Marketing Database, Consumer Driven Copy, Time Management, Pressure Handling
Specialization
Candidates should have a Bachelor's or Master's degree in Marketing or Business Administration and a minimum of 3 years of experience in online marketing and social media. Experience in the fashion and media business, as well as a background in FMCG or retail, is preferred.
Experience Required
Minimum 2 year(s)
Social Media Executive at Minor International
, , Thailand - Full Time
Skills Needed
Social Media, Online Marketing, Lead Generation, Campaign Execution, Community Engagement, Digital Campaign Management, Content Creation, Promotions, Advertising Campaigns, Vendor Management, Trend Monitoring, Interpersonal Skills, Communication Skills, Copywriting, E Commerce, Marketing Database
Specialization
Candidates should have a Bachelor's or Master's degree in Marketing or Business Administration and a minimum of 3 years of experience in online marketing and social media. Experience in the fashion and media business, as well as a background in FMCG or retail, is preferred.
Experience Required
Minimum 2 year(s)
Demi Chef de Partie (Team Restaurant) at Minor International
, South Huvadhu Atoll, Maldives - Full Time
Skills Needed
Leadership, Interpersonal Skills, Attention To Detail, Teamwork, Communication, Food Safety, Sanitation, Asset Management, Culinary Skills, Training, Problem Solving, Creativity, Flexibility, Positive Attitude, Hygiene, Grooming Standards
Specialization
Candidates should possess excellent leadership and interpersonal skills, a pleasant personality, and the ability to work well under pressure. A positive attitude, willingness to learn, and adherence to hygiene standards are also essential.
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