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Marriott International Inc Jobs overseas

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Maintenance Tech at Marriott International
East Peoria, Illinois, United States - Full Time
Skills Needed
Maintenance, Plumbing, Painting, Caulking, Preventative Maintenance, Inventory Management, Record Keeping, Security Guidelines, Hospitality, Organization Skills, Time Management, Repair
Specialization
The ideal candidate should have experience as a maintenance technician in a hospitality setting and possess excellent organizational skills. A high school diploma is preferred, along with the ability to work shifts with little or no supervision.
Lead Maintenance Technician Evenings at Marriott International
Saint Augustine, Florida, United States - Full Time
Skills Needed
Preventative Maintenance, Hvac Repair, Plumbing, Electrical Systems, Mechanical Troubleshooting, Building Maintenance, Supervision, Safety Compliance, Guest Service, Power Tools, Hand Tools, Record Keeping, Emergency Procedures, Refrigeration, Kitchen Equipment Maintenance
Specialization
Candidates must have at least two years of experience in maintenance or a similar role and possess strong knowledge of building trades and mechanical systems. HVAC and Pool Maintenance certifications are preferred, and the role requires the ability to perform physical tasks like lifting 60 pounds and standing for extended periods.
Experience Required
Minimum 2 year(s)
Sales Manager at Marriott International
Nashville, Tennessee, United States - Full Time
Skills Needed
Revenue Management, Sales Planning, Market Share Analysis, Strategic Marketing, Outside Sales Calls, Guest Service, Problem Solving, Team Leadership, Reporting, Vendor Management, Client Relations, Hospitality Management, Communication, Initiative, Time Management
Specialization
The ideal candidate is a hands-on professional with the ability to conduct outside sales calls and manage local business relationships. A valid driver's license is required, along with the ability to perform physical tasks such as standing for extended periods and lifting up to 25 pounds.
Experience Required
Minimum 2 year(s)
Breakfast Hostperson at Marriott International
Brunswick, Georgia, United States - Full Time
Skills Needed
Prompt Service, Courteous Service, Cleanliness Maintenance, Guest Ready Appearance, Honesty, Trustworthiness, Food Handling Certification, Standing, Lifting, Bending, Concentrating, Communicating, Pushing, Pulling, Service Minded, Friendly Professional Behavior
Specialization
Candidates must possess essential character traits of honesty and trustworthiness, and prior experience in a food and beverage position is preferred, along with a high school diploma or equivalent; Food Handling certification is also preferred. Essential job functions require the ability to perform major life activities such as standing for eight hours, lifting up to 30 pounds, and pushing or pulling up to 60 pounds unassisted.
Bartender - Westin Jekyll Island Beach Resort Pool Bar at Marriott International
Jekyll Island, Georgia, United States - Full Time
Skills Needed
Cocktail Preparation, Customer Service, Communication Skills, Multitasking, Attention To Detail, Beverage Knowledge, Teamwork, Hospitality, Bar Maintenance, Time Management
Specialization
Candidates should possess strong communication skills, a solid knowledge of spirits and cocktails, and the ability to multitask in a fast-paced setting. Previous bartending experience is preferred, along with the ability to stand for extended periods and work flexible hours.
Housekeeper/Room Attendant at Marriott International
Prince Frederick, Maryland, United States - Full Time
Skills Needed
Housekeeping, Attention To Detail, Customer Service, Communication, Teamwork, Problem Resolution, Safety Procedures, Time Management
Specialization
Candidates should have prior experience in housekeeping or a similar role and possess strong attention to detail. The ability to work a flexible schedule, including weekends and holidays, is required.
Housekeeper/Room Attendant at Marriott International
Charlotte, North Carolina, United States - Full Time
Skills Needed
Housekeeping, Attention To Detail, Customer Service, Communication, Teamwork, Time Management, Safety Procedures, Problem Resolution
Specialization
Candidates should have prior housekeeping experience and possess strong attention to detail and communication skills. The ability to work a flexible schedule, including weekends and holidays, is required.
Room Attendant at Marriott International
Dothan, Alabama, United States - Full Time
Skills Needed
Housekeeping, Sanitation, Guest Service, Cleaning Procedures, Time Management, Attention To Detail, Communication, Teamwork, Safety Compliance, Lifting, Multi Tasking, Professionalism, Inventory Management, Computer Literacy
Specialization
Candidates should have prior housekeeping experience in a lodging or care facility and possess a high school diploma or equivalent. The role requires the physical ability to stand for long periods, lift up to 30 pounds, and push or pull up to 60 pounds.
Golf Staff Professional at Marriott International
, Alabama, United States - Full Time
Skills Needed
Golf Operations, Guest Experience, Retail Management, Merchandising, Inventory Control, Team Leadership, Training, Pos Systems, Outside Services, Pace Of Play Monitoring, Tournament Coordination, Golf Instruction, Player Development, Member Relations, Rules Enforcement, Pga Standards
Specialization
Candidates must have a High School Diploma or equivalent, with a Bachelor's Degree preferred, and must possess a minimum of PGA Level II certification or achieve it within 12 months of hiring. The role requires a passionate golf professional skilled in guest focus, operational management, and promoting the game at a high level.
Experience Required
Minimum 2 year(s)
Guest Service Representative at Marriott International
Boise, Idaho, United States - Full Time
Skills Needed
Guest Service, Check In, Check Out, Front Desk Operations, Market Sales, Reservations Booking, Payment Processing, Call Handling, Brand Loyalty Program Promotion, Complaint Resolution, Cash Handling, Record Keeping, Inventory Management, Computer Skills, Ms Office, Customer Service
Specialization
Candidates must possess a High School Graduate or GED equivalent and demonstrate proficiency in English, along with knowledge of front desk procedures and basic computer skills, including MS Office. The role requires a friendly, personable demeanor capable of handling diverse customer interactions and stressful situations tactfully.
Guest Service Representative at Marriott International
League City, Texas, United States - Full Time
Skills Needed
Guest Service, Front Office Operations, Sales, Telesales, Computer Literacy, Property Management System, Conflict Resolution, Problem Solving, Communication, Cash Handling, Emergency Procedures, Safety Standards, Hospitality, Multi Tasking
Specialization
Candidates should have experience in service, sales, or guest relations and possess a high school diploma or equivalent. The role requires physical stamina for standing and lifting, as well as proficiency in English and computer systems.
Front Desk Clerk at Marriott International
Charlotte, North Carolina, United States - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Attention To Detail, Problem Solving, Front Office Operations, Payment Processing, Record Keeping
Specialization
Candidates should possess excellent customer service, communication, and problem-solving skills with a strong attention to detail. Previous experience in a customer-facing role is considered a plus for this position.
Night Auditor at Marriott International
Colorado Springs, Colorado, United States - Full Time
Skills Needed
Customer Service, Front Desk Operations, Financial Reporting, Cash Handling, Reservation Management, Computer Proficiency, Communication, Problem Solving, Attention To Detail, Time Management, Conflict Resolution, Inventory Management, Safety And Security, Multitasking
Specialization
Candidates should have a high school diploma or GED and previous customer service or hotel experience. Proficiency with computers and the ability to stand for long periods and lift up to 40lbs are required.
Guest Service Representative - Part Time at Marriott International
Greensboro, North Carolina, United States - Full Time
Skills Needed
Guest Service, Front Office Operations, Sales, Telesales, Computer Literacy, Property Management System, Problem Solving, Conflict Resolution, Communication, Cash Handling, Hospitality, Emergency Procedures, Safety Standards, Multi Tasking, Time Management
Specialization
Candidates must have a high school diploma or equivalent and possess strong communication and problem-solving skills. The role requires the ability to perform physical tasks such as lifting up to 60 pounds and standing for eight-hour shifts, with weekend availability being mandatory.
Maintenance Technician at Marriott International
Pasadena, Texas, United States - Full Time
Skills Needed
Electrical Maintenance, Hvac Maintenance, Plumbing, Preventative Maintenance, Hand Tools, Power Tools, Facility Maintenance, Guest Service, Safety Standards, Mechanical Trades, Equipment Repair, Documentation, Problem Solving, Communication, Teamwork
Specialization
Candidates must have a high school diploma or equivalent and a working knowledge of electrical, HVAC, and plumbing systems. The role requires the physical ability to lift up to 100 pounds and pass security clearances.
Cook at Marriott International
Saint Augustine, Florida, United States - Full Time
Skills Needed
Food Cost Control, Inventory Management, Recipe Following, Food Storage, Temperature Monitoring, Organization, Teamwork, Communication, Problem Solving, Guest Service, Safety Practices, Cleaning, Restocking, Promoting Sales, Following Guidelines
Specialization
Candidates must possess at least one year of experience following standard recipes and demonstrate essential physical abilities such as lifting up to 30 pounds and standing for eight hours. Required knowledge includes controlling food costs, understanding proper food temperatures (hot above 140 F and cold 41 F), and basic inventory procedures.
Sales Coordinator or Admin at Marriott International
Rosemont, Illinois, United States - Full Time
Skills Needed
Database Management, Sales Coordination, Catering Services, Data Integrity, Communication Skills, Revenue Management, Contract Review, Client Relations, Forecasting, Computer Skills, Team Leadership, Hospitality Operations
Specialization
Requires strong verbal and written communication skills along with basic computer proficiency. Candidates must demonstrate the ability to work independently or as a team leader in a fast-paced hospitality environment.
Experience Required
Minimum 2 year(s)
Banquets Captain (Flexible Schedule) at Marriott International
Peachtree Corners, Georgia, United States - Full Time
Skills Needed
Banquet Operations, Team Leadership, Event Execution, Customer Service, Problem Solving, Communication, Organizational Skills, Staff Supervision, Time Management, Hospitality Management
Specialization
Candidates must have previous banquet or food and beverage experience, with prior leadership experience preferred. The role requires the ability to work a flexible schedule, including evenings and weekends, and the physical capacity to stand for long periods and lift up to 50 lbs.
Experience Required
Minimum 2 year(s)
Room Attendant at Marriott International
Brunswick, Georgia, United States - Full Time
Skills Needed
Guest Service, Room Cleaning, Supply Organization, Honesty, Trustworthiness, Lifting, Bending, Pulling, Linen Handling, Sanitation, Cost Controls, Safety Procedures, Teamwork, Multi Tasking, Communication, Discretion
Specialization
Candidates must possess essential character traits like honesty and trustworthiness, and must be able to pass security clearances, with prior housekeeping experience preferred. Essential physical abilities include standing for eight hours, lifting up to 30 pounds, and pushing/pulling up to 60 pounds unassisted.
Room Attendant at Marriott International
Hollywood, Florida, United States - Full Time
Skills Needed
Communication Skills, Flexibility, Lifting, Pushing, Pulling, Cleaning, Stocking, Inspection
Specialization
Candidates must possess excellent communication skills and have flexible scheduling availability, specifically being able to work weekends as required by business demands. A physical requirement includes the ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Maintenance Tech at Marriott International
East Peoria, Illinois, United States -
Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

0.0

Posted On

30 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Maintenance, Plumbing, Painting, Caulking, Preventative maintenance, Inventory management, Record keeping, Security guidelines, Hospitality, Organization skills, Time management, Repair

Industry

Description
MAINTENANCE TECH Maintenance Technician responsibilities include all aspects of maintaining the physical status of the property. You will address any maintenance issues in the rooms or to the building itself including machinery, air conditioning units, refrigerators, etc.… Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us. BENEFITS: * Employer Matching 401K Retirement Plan * Medical Insurance * Dental Insurance * Vision Insurance * FREE life insurance * Vacation Pay * Holiday Pay * Management training ESSENTIAL FUNCTIONS * Repair case goods such as nightstands, beds, desks and dressers * Painting, caulking, plumbing issues * Repair PTAC units/air conditioners * Clean carpets, linens, walls as needed * Perform preventative maintenance * Assist other departments as needed * Clean common areas, restrooms, and hallways as directed * Maintain inventory and keep accurate records of repairs * Follow hotel security guidelines * Get permission from supervisor or manager before clocking out EDUCATION, EXPERIENCE, OTHER REQUIREMENTS Required * Flexibility to work in shifts and report for scheduled shifts * Ability to work with little or no supervision while meeting high-performance standards * Excellent organization skills * Ability to follow instructions Preferred * High School Diploma * Work experience as a Maintenance Technician in a Hospitality setting * Experience with hotel brand requirements Aperture Hotels is an established hotel management company with a management portfolio of well-known brands including Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, as well as an Independent.  We offer a dynamic work environment with avenues for professional and personal growth. Aperture strives to create a positive work environment where team members feel like they are part of family, receive a high level of respect, and are recognized for their merits and accomplishments. We are seeking an individual who embodies the core values that are integral to our success: * Be Transparent & Accountable * Be Actively Curious * Embrace Growth * Create Value for Stakeholders Employment and job discrimination is prohibited by several federal and state laws including, but not limited to, Title V11, EPA, ADEA, and ADA. All qualified applicants will receive consideration for employment without regard to race, creed, color, sex, sexual orientation, religion, national origin, age, physical handicap, height, weight, marital status, veteran status, political belief, or any other characteristic protected by law. Aperture Hotels thrives in a diverse environment and seeks to celebrate differences and their positive impact on growth. For more information, employees and/or candidates are encouraged to visit www.eeoc.gov [https://www.eeoc.gov].  
Responsibilities
The Maintenance Technician is responsible for maintaining the physical condition of the property, including machinery, air conditioning units, and general building repairs. They must ensure a pleasant guest experience by performing preventative maintenance and addressing maintenance issues in rooms and common areas.
Maintenance Tech at Marriott International
East Peoria, Illinois, United States - Full Time
Skills Needed
Maintenance, Plumbing, Painting, Caulking, Preventative Maintenance, Inventory Management, Record Keeping, Security Guidelines, Hospitality, Organization Skills, Time Management, Repair
Specialization
The ideal candidate should have experience as a maintenance technician in a hospitality setting and possess excellent organizational skills. A high school diploma is preferred, along with the ability to work shifts with little or no supervision.
Lead Maintenance Technician Evenings at Marriott International
Saint Augustine, Florida, United States - Full Time
Skills Needed
Preventative Maintenance, Hvac Repair, Plumbing, Electrical Systems, Mechanical Troubleshooting, Building Maintenance, Supervision, Safety Compliance, Guest Service, Power Tools, Hand Tools, Record Keeping, Emergency Procedures, Refrigeration, Kitchen Equipment Maintenance
Specialization
Candidates must have at least two years of experience in maintenance or a similar role and possess strong knowledge of building trades and mechanical systems. HVAC and Pool Maintenance certifications are preferred, and the role requires the ability to perform physical tasks like lifting 60 pounds and standing for extended periods.
Experience Required
Minimum 2 year(s)
Sales Manager at Marriott International
Nashville, Tennessee, United States - Full Time
Skills Needed
Revenue Management, Sales Planning, Market Share Analysis, Strategic Marketing, Outside Sales Calls, Guest Service, Problem Solving, Team Leadership, Reporting, Vendor Management, Client Relations, Hospitality Management, Communication, Initiative, Time Management
Specialization
The ideal candidate is a hands-on professional with the ability to conduct outside sales calls and manage local business relationships. A valid driver's license is required, along with the ability to perform physical tasks such as standing for extended periods and lifting up to 25 pounds.
Experience Required
Minimum 2 year(s)
Breakfast Hostperson at Marriott International
Brunswick, Georgia, United States - Full Time
Skills Needed
Prompt Service, Courteous Service, Cleanliness Maintenance, Guest Ready Appearance, Honesty, Trustworthiness, Food Handling Certification, Standing, Lifting, Bending, Concentrating, Communicating, Pushing, Pulling, Service Minded, Friendly Professional Behavior
Specialization
Candidates must possess essential character traits of honesty and trustworthiness, and prior experience in a food and beverage position is preferred, along with a high school diploma or equivalent; Food Handling certification is also preferred. Essential job functions require the ability to perform major life activities such as standing for eight hours, lifting up to 30 pounds, and pushing or pulling up to 60 pounds unassisted.
Bartender - Westin Jekyll Island Beach Resort Pool Bar at Marriott International
Jekyll Island, Georgia, United States - Full Time
Skills Needed
Cocktail Preparation, Customer Service, Communication Skills, Multitasking, Attention To Detail, Beverage Knowledge, Teamwork, Hospitality, Bar Maintenance, Time Management
Specialization
Candidates should possess strong communication skills, a solid knowledge of spirits and cocktails, and the ability to multitask in a fast-paced setting. Previous bartending experience is preferred, along with the ability to stand for extended periods and work flexible hours.
Housekeeper/Room Attendant at Marriott International
Prince Frederick, Maryland, United States - Full Time
Skills Needed
Housekeeping, Attention To Detail, Customer Service, Communication, Teamwork, Problem Resolution, Safety Procedures, Time Management
Specialization
Candidates should have prior experience in housekeeping or a similar role and possess strong attention to detail. The ability to work a flexible schedule, including weekends and holidays, is required.
Housekeeper/Room Attendant at Marriott International
Charlotte, North Carolina, United States - Full Time
Skills Needed
Housekeeping, Attention To Detail, Customer Service, Communication, Teamwork, Time Management, Safety Procedures, Problem Resolution
Specialization
Candidates should have prior housekeeping experience and possess strong attention to detail and communication skills. The ability to work a flexible schedule, including weekends and holidays, is required.
Room Attendant at Marriott International
Dothan, Alabama, United States - Full Time
Skills Needed
Housekeeping, Sanitation, Guest Service, Cleaning Procedures, Time Management, Attention To Detail, Communication, Teamwork, Safety Compliance, Lifting, Multi Tasking, Professionalism, Inventory Management, Computer Literacy
Specialization
Candidates should have prior housekeeping experience in a lodging or care facility and possess a high school diploma or equivalent. The role requires the physical ability to stand for long periods, lift up to 30 pounds, and push or pull up to 60 pounds.
Golf Staff Professional at Marriott International
, Alabama, United States - Full Time
Skills Needed
Golf Operations, Guest Experience, Retail Management, Merchandising, Inventory Control, Team Leadership, Training, Pos Systems, Outside Services, Pace Of Play Monitoring, Tournament Coordination, Golf Instruction, Player Development, Member Relations, Rules Enforcement, Pga Standards
Specialization
Candidates must have a High School Diploma or equivalent, with a Bachelor's Degree preferred, and must possess a minimum of PGA Level II certification or achieve it within 12 months of hiring. The role requires a passionate golf professional skilled in guest focus, operational management, and promoting the game at a high level.
Experience Required
Minimum 2 year(s)
Guest Service Representative at Marriott International
Boise, Idaho, United States - Full Time
Skills Needed
Guest Service, Check In, Check Out, Front Desk Operations, Market Sales, Reservations Booking, Payment Processing, Call Handling, Brand Loyalty Program Promotion, Complaint Resolution, Cash Handling, Record Keeping, Inventory Management, Computer Skills, Ms Office, Customer Service
Specialization
Candidates must possess a High School Graduate or GED equivalent and demonstrate proficiency in English, along with knowledge of front desk procedures and basic computer skills, including MS Office. The role requires a friendly, personable demeanor capable of handling diverse customer interactions and stressful situations tactfully.
Guest Service Representative at Marriott International
League City, Texas, United States - Full Time
Skills Needed
Guest Service, Front Office Operations, Sales, Telesales, Computer Literacy, Property Management System, Conflict Resolution, Problem Solving, Communication, Cash Handling, Emergency Procedures, Safety Standards, Hospitality, Multi Tasking
Specialization
Candidates should have experience in service, sales, or guest relations and possess a high school diploma or equivalent. The role requires physical stamina for standing and lifting, as well as proficiency in English and computer systems.
Front Desk Clerk at Marriott International
Charlotte, North Carolina, United States - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Attention To Detail, Problem Solving, Front Office Operations, Payment Processing, Record Keeping
Specialization
Candidates should possess excellent customer service, communication, and problem-solving skills with a strong attention to detail. Previous experience in a customer-facing role is considered a plus for this position.
Night Auditor at Marriott International
Colorado Springs, Colorado, United States - Full Time
Skills Needed
Customer Service, Front Desk Operations, Financial Reporting, Cash Handling, Reservation Management, Computer Proficiency, Communication, Problem Solving, Attention To Detail, Time Management, Conflict Resolution, Inventory Management, Safety And Security, Multitasking
Specialization
Candidates should have a high school diploma or GED and previous customer service or hotel experience. Proficiency with computers and the ability to stand for long periods and lift up to 40lbs are required.
Guest Service Representative - Part Time at Marriott International
Greensboro, North Carolina, United States - Full Time
Skills Needed
Guest Service, Front Office Operations, Sales, Telesales, Computer Literacy, Property Management System, Problem Solving, Conflict Resolution, Communication, Cash Handling, Hospitality, Emergency Procedures, Safety Standards, Multi Tasking, Time Management
Specialization
Candidates must have a high school diploma or equivalent and possess strong communication and problem-solving skills. The role requires the ability to perform physical tasks such as lifting up to 60 pounds and standing for eight-hour shifts, with weekend availability being mandatory.
Maintenance Technician at Marriott International
Pasadena, Texas, United States - Full Time
Skills Needed
Electrical Maintenance, Hvac Maintenance, Plumbing, Preventative Maintenance, Hand Tools, Power Tools, Facility Maintenance, Guest Service, Safety Standards, Mechanical Trades, Equipment Repair, Documentation, Problem Solving, Communication, Teamwork
Specialization
Candidates must have a high school diploma or equivalent and a working knowledge of electrical, HVAC, and plumbing systems. The role requires the physical ability to lift up to 100 pounds and pass security clearances.
Cook at Marriott International
Saint Augustine, Florida, United States - Full Time
Skills Needed
Food Cost Control, Inventory Management, Recipe Following, Food Storage, Temperature Monitoring, Organization, Teamwork, Communication, Problem Solving, Guest Service, Safety Practices, Cleaning, Restocking, Promoting Sales, Following Guidelines
Specialization
Candidates must possess at least one year of experience following standard recipes and demonstrate essential physical abilities such as lifting up to 30 pounds and standing for eight hours. Required knowledge includes controlling food costs, understanding proper food temperatures (hot above 140 F and cold 41 F), and basic inventory procedures.
Sales Coordinator or Admin at Marriott International
Rosemont, Illinois, United States - Full Time
Skills Needed
Database Management, Sales Coordination, Catering Services, Data Integrity, Communication Skills, Revenue Management, Contract Review, Client Relations, Forecasting, Computer Skills, Team Leadership, Hospitality Operations
Specialization
Requires strong verbal and written communication skills along with basic computer proficiency. Candidates must demonstrate the ability to work independently or as a team leader in a fast-paced hospitality environment.
Experience Required
Minimum 2 year(s)
Banquets Captain (Flexible Schedule) at Marriott International
Peachtree Corners, Georgia, United States - Full Time
Skills Needed
Banquet Operations, Team Leadership, Event Execution, Customer Service, Problem Solving, Communication, Organizational Skills, Staff Supervision, Time Management, Hospitality Management
Specialization
Candidates must have previous banquet or food and beverage experience, with prior leadership experience preferred. The role requires the ability to work a flexible schedule, including evenings and weekends, and the physical capacity to stand for long periods and lift up to 50 lbs.
Experience Required
Minimum 2 year(s)
Room Attendant at Marriott International
Brunswick, Georgia, United States - Full Time
Skills Needed
Guest Service, Room Cleaning, Supply Organization, Honesty, Trustworthiness, Lifting, Bending, Pulling, Linen Handling, Sanitation, Cost Controls, Safety Procedures, Teamwork, Multi Tasking, Communication, Discretion
Specialization
Candidates must possess essential character traits like honesty and trustworthiness, and must be able to pass security clearances, with prior housekeeping experience preferred. Essential physical abilities include standing for eight hours, lifting up to 30 pounds, and pushing/pulling up to 60 pounds unassisted.
Room Attendant at Marriott International
Hollywood, Florida, United States - Full Time
Skills Needed
Communication Skills, Flexibility, Lifting, Pushing, Pulling, Cleaning, Stocking, Inspection
Specialization
Candidates must possess excellent communication skills and have flexible scheduling availability, specifically being able to work weekends as required by business demands. A physical requirement includes the ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.