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Mercy Health Jobs overseas

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Member Service Representative, MercyCare at Mercyhealth
Janesville, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Call Center Operations, Insurance Benefits Knowledge, Active Listening, Conflict Resolution, Data Entry, Pharmacy Benefit Management, Member Education, Documentation
Specialization
A high school education is preferred for this role. Candidates should be able to handle escalated calls and navigate multiple databases to provide member support.
Supply Chain Specialist, Perioperative - Days at Mercyhealth
Rockford, Illinois, United States - Full Time
Skills Needed
Inventory Management, Supply Chain Management, Mmis Software, Process Improvement, Data Analysis, Regulatory Compliance, Communication, Organizational Skills, Kpi Reporting, Vendor Management, Lean Six Sigma, Patient Focus
Specialization
Requires an Associate's degree and 2 years of acute care supply or clinical experience. Proficiency in MMIS software and certifications like CPIM or Lean Six Sigma are preferred.
Experience Required
Minimum 2 year(s)
Insurance Sales Representative / Account Manager, MercyCare - Hybrid at Mercyhealth
Janesville, Wisconsin, United States - Full Time
Skills Needed
Account Management, Health Insurance Sales, Customer Relationship Management, Benefit Plan Presentation, Regulatory Compliance, Marketing Strategy, Conflict Resolution, Public Speaking, Written Communication, Problem Solving, Microsoft Excel, Microsoft Word, Goldmine Software, Client Retention, Enrollment Processing, Financial Calculation
Specialization
Requires a Bachelor's degree or equivalent experience and a valid Wisconsin and/or Illinois Insurance Sales License. Candidates should have strong interpersonal skills and knowledge of level-funded and self-funded health insurance plans.
Experience Required
Minimum 2 year(s)
Cook - Full-Time at Mercyhealth
Lake Geneva, Wisconsin, United States - Full Time
Skills Needed
Culinary Knife Skills, Food Preparation, Recipe Adherence, Food Safety Standards, Kitchen Sanitation, Portion Control, Temperature Monitoring, Customer Service, Inventory Ordering, Grilling, Baking, Boiling, Mathematical Calculations, Interpersonal Communication, Basic Computer Knowledge, Teamwork
Specialization
Preferred high school diploma or equivalent, with one to two years of food service experience or a culinary program degree. Requires a State Food Safety Sanitation Certification within 90 days of hire.
Experience Required
Minimum 2 year(s)
Team Lead, Patient Access - 2nd Shift at Mercyhealth
Crystal Lake, Illinois, United States - Full Time
Skills Needed
Patient Access Operations, Revenue Cycle Management, Staff Training And Coaching, Workflow Optimization, Quality Auditing, Payroll Management, Patient Billing Resolution, Interpersonal Communication, Analytical Skills, Microsoft Word, Microsoft Excel, Ppm Billing System, Star Billing System, Cash Handling, Performance Evaluation, Process Improvement
Specialization
Requires two years of patient access or revenue cycle experience and one year of leadership experience. A high school diploma is preferred, and a healthcare revenue cycle certification must be obtained within one year.
Experience Required
Minimum 2 year(s)
Dietitian, Clinical - Full-Time at Mercyhealth
Freeport, Illinois, United States - Full Time
Skills Needed
Nutrition Screening, Care Planning, Patient Education, Clinical Documentation, Interdisciplinary Collaboration, Analytical Skills, Interpersonal Communication, Computer Skills, Diet Prescription, Medical Record Review
Specialization
Requires a Bachelor's degree in Dietetics or a related field and completion of an accredited supervised practice program. Must be a Registered Dietitian with the Commission on Dietetic Registration and hold necessary state licensure.
Experience Required
Minimum 2 year(s)
Sterile Processing Technician, Sterilization Unit - Nights at Mercyhealth
Janesville, Wisconsin, United States - Full Time
Skills Needed
Sterilization, Decontamination, Aseptic Technique, Instrument Assembly, Case Cart Preparation, High Level Disinfection, Equipment Maintenance, Inventory Management, Infection Prevention, Spm Instrument Tracking System, Iuss, Customer Service, Problem Solving, Critical Thinking, Communication Skills, Technical Documentation
Specialization
Requires a high school diploma, GED, or certificate from a nationally recognized organization. Candidates must be able to follow complex technical instructions and maintain high accuracy in a fast-paced clinical environment.
Licensed Practical Nurse, Surgical/Peds Unit - Days at Mercyhealth
Janesville, Wisconsin, United States - Full Time
Skills Needed
Patient Care, Medication Administration, Clinical Observation, Patient Education, Emergency Response, Care Planning, Documentation, Quality Assurance
Specialization
Must be a graduate of an accredited LPN program and hold a valid LPN license in the state of practice. CPR or BLS certification is required within 90 days of hire.
Dietician Clinical - Full Time at Mercyhealth
Freeport, Illinois, United States - Full Time
Skills Needed
Nutritional Assessment, Nutrition Care Planning, Clinical Documentation, Patient Education, Interdisciplinary Collaboration, Medical Record Review, Anthropometrics, Diet Prescription, Analytical Skills, Interpersonal Communication, Computer Skills, Precepting, Policy Development, Clinical Productivity Tracking, Patient Satisfaction Monitoring, Peer Review
Specialization
Requires a Bachelor's degree in Dietetics or a related field and completion of an accredited supervised practice program. Must be registered with the Commission on Dietetic Registration and hold state-specific licensure.
Experience Required
Minimum 2 year(s)
Licensed Practical Nurse, Medical Unit - Days at Mercyhealth
Janesville, Wisconsin, United States - Full Time
Skills Needed
Patient Care, Medication Administration, Clinical Observation, Patient Education, Emergency Response, Care Planning, Medical Documentation, Quality Assurance
Specialization
Must be a graduate of an accredited LPN program and hold a valid LPN license in the state of practice. Approved CPR or BLS certification is required within 90 days of hire.
Cook at Mercy Health
Western Australia, Western Australia, Australia - Full Time
Skills Needed
N/A
Assistant in Nursing at Mercy Health
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Graduate Nurse: UPMC Mercy at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Patient Care, Clinical Judgment, Critical Thinking, Problem Solving, Communication, Patient Assessment, Nursing Best Practices, Interdisciplinary Collaboration
Specialization
Candidates must be nursing students graduating between Fall 2026 and Summer 2027 and be eligible for Pennsylvania RN licensure. Required certifications include BLS/CPR and necessary criminal and child abuse clearances.
STORE MANAGER IN GRAMERCY, LA at Dollar General
Gramercy, Louisiana, United States - Full Time
Skills Needed
Store Management, Recruiting, Employee Training, Performance Evaluation, Inventory Management, Merchandising, Cash Handling, Customer Service Leadership, Financial Reporting, Staffing, Problem Solving, Interpersonal Communication, Scheduling, Loss Prevention, Compliance, Operational Planning
Specialization
A high school diploma and one year of retail management experience are preferred. Candidates must possess strong mathematical skills, knowledge of cash handling, and the physical ability to lift up to 55 pounds.
Experience Required
Minimum 2 year(s)
Cardiology Technician, HVI- Mercy at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Electrocardiogram, Holter Monitoring, Event Monitoring, Ambulatory Blood Pressure Monitoring, Cardiac Device Remote Monitoring, Phlebotomy, Vital Signs Assessment, Epic/Epicare, Exercise Stress Testing, Patient Care, Medical Record Management, Six Minute Walk Test
Specialization
Requires a high school diploma and at least 2 years of experience as a Medical Assistant, Cardiovascular Technician, Paramedic, or Patient Care Technician. Must hold CPR certification based on AHA standards.
Experience Required
Minimum 2 year(s)
Home Care Support Worker at MercyCare
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Case Worker - Reconnect at MercyCare
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Case Worker Support at MercyCare
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
NA/Healthcare Tech Emergency Department/AH Mercy PRN at American Addiction Centers
Charlotte, North Carolina, United States - Full Time
Skills Needed
Patient Care, Vital Signs Monitoring, Personal Hygiene Assistance, 12 Lead Electrocardiogram, Venipuncture, Medical Record Maintenance, Patient Safety, Inventory Management, Clerical Work, Patient Ambulation
Specialization
Requires a High School Diploma or GED and current listing as a Nurse Aide I or II. BLS certification is required per policy guidelines.
077 Officier(ière) Programme Cash Urgences at Mercy Corps
Goma, North Kivu, Democratic Republic of the Congo - Full Time
Skills Needed
Cash And Voucher Assistance (Cva), Community Mobilization, Household Registration, Conflict Resolution, Distribution Site Management, Multi Sectoral Rapid Assessment (Erm), Microsoft Office, Team Management, French Language, Local Languages, Security Management, Reporting, Protection Integration, Stakeholder Coordination, Budget Planning, Logistics Coordination
Specialization
Requires a university degree in community development, public health, or related social sciences with 3 years of experience in emergency cash programming. Must be proficient in ERM tools, Microsoft Office, and fluent in French and local languages, with a residence in Goma.
Experience Required
Minimum 2 year(s)
Member Service Representative, MercyCare at Mercyhealth
Janesville, Wisconsin, United States -
Full Time

Start Date

Immediate

Expiry Date

25 Sep, 26

Salary

29.84

Posted On

27 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Problem Solving, Call Center Operations, Insurance Benefits Knowledge, Active Listening, Conflict Resolution, Data Entry, Pharmacy Benefit Management, Member Education, Documentation

Industry

Hospitals and Health Care

Description
OVERVIEW Support health insurance members by answering questions, resolving complex issues, and helping patients understand their benefits, coverage, pharmacy needs, and authorization requests. This role serves as a knowledgeable resource for members and team partners while delivering excellent customer service, problem-solving support, and timely follow-up in a fast-paced call center environment. Schedule: 40-hours per week Shift: Days Location: MercyCare Building, Janesville, WI Pay Range: $18.65 - $29.84 ESSENTIAL DUTIES AND RESPONSIBILITIES Serve as a resource or Subject Matter Expert (SME) for other team members or internal members in the following areas: WI and Illinois Group EPO, HMO, PPO, POS lines of business WI and Illinois Individual Marketplace WI Medicaid WI Medicare Supplemental Insurance WI and Illinois Pharmacy Riders Handle escalated calls, resolving more complex member issues in a one-and-done manner Answer incoming phone calls from members and identify the type of assistance the member needs Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems Assist members in navigating Mercyhealth’s websites and encourage and reassure them to become self-sufficient Assist members in choosing a primary care physician and scheduling their first appointment or when assistance getting an appointment is asked for by the member Own problem through to resolution on behalf of the member in real-time or through comprehensive and timely follow-up with the member Research complex issues across multiple databases and work with support resources to resolve member issues and/or partner with others to resolve escalated issues Provide education and status on previously submitted pre-authorizations or pre-determination requests Responsible for entering all approved authorizations into the pharmacy benefit management system. Also responsible for entering overrides to ensure members receive their prescriptions promptly. Assist in taking premium payments from members for our marketplace line of business. Meet the performance goals established for the position in the areas of first-call resolution, service level, occupancy rate, percentage of calls held, redirect, attendance, NCQA required audits, and any contractual requirements (ETF, Medicaid, etc.) EDUCATION AND/OR EXPERIENCE High school education preferred PAY RANGE: $18.65 - $29.84 Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including: Medical, Dental, Vision Life & Disability Insurance FSA/HSA Options Generous, accruing paid time off Paid Parental and caregiver leave Career advancement and educational opportunities Tuition and certification reimbursement Certification Reimbursement Well-being Programs Employee Discounts On-Demand Pay Financial Education Annual recognition/awards events Partner appreciation days Family entertainment/attractions discount Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: #1 in the nation on AARP's Best Employers for Workers Over 50 One of Working Mother magazine's 100 Best Companies for Working Mothers A Top 50 Company and Top 10 Nonprofit for Executive Women For over 135 years, Mercyhealth has provided high-quality health care to residents throughout northern Illinois and southern Wisconsin. We have a passion for providing comprehensive health care close to home for area residents through our six hospitals and 85 primary and specialty care locations. As an integrated health system, you can come to us for routine health care, like annual physicals, immunizations and preventive health screenings, as well as highly specialized care, such as neonatal intensive care, heart surgery, stroke care, neurosurgery, cancer treatment and much more. The range of Mercyhealth's specialties and the skills of our doctors, nurses and clinical staff are truly extraordinary.
Responsibilities
Support health insurance members by resolving complex issues regarding benefits, coverage, and pharmacy needs in a fast-paced call center. Serve as a subject matter expert for various lines of business and ensure timely follow-up to resolve member problems.
Member Service Representative, MercyCare at Mercyhealth
Janesville, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Call Center Operations, Insurance Benefits Knowledge, Active Listening, Conflict Resolution, Data Entry, Pharmacy Benefit Management, Member Education, Documentation
Specialization
A high school education is preferred for this role. Candidates should be able to handle escalated calls and navigate multiple databases to provide member support.
Supply Chain Specialist, Perioperative - Days at Mercyhealth
Rockford, Illinois, United States - Full Time
Skills Needed
Inventory Management, Supply Chain Management, Mmis Software, Process Improvement, Data Analysis, Regulatory Compliance, Communication, Organizational Skills, Kpi Reporting, Vendor Management, Lean Six Sigma, Patient Focus
Specialization
Requires an Associate's degree and 2 years of acute care supply or clinical experience. Proficiency in MMIS software and certifications like CPIM or Lean Six Sigma are preferred.
Experience Required
Minimum 2 year(s)
Insurance Sales Representative / Account Manager, MercyCare - Hybrid at Mercyhealth
Janesville, Wisconsin, United States - Full Time
Skills Needed
Account Management, Health Insurance Sales, Customer Relationship Management, Benefit Plan Presentation, Regulatory Compliance, Marketing Strategy, Conflict Resolution, Public Speaking, Written Communication, Problem Solving, Microsoft Excel, Microsoft Word, Goldmine Software, Client Retention, Enrollment Processing, Financial Calculation
Specialization
Requires a Bachelor's degree or equivalent experience and a valid Wisconsin and/or Illinois Insurance Sales License. Candidates should have strong interpersonal skills and knowledge of level-funded and self-funded health insurance plans.
Experience Required
Minimum 2 year(s)
Cook - Full-Time at Mercyhealth
Lake Geneva, Wisconsin, United States - Full Time
Skills Needed
Culinary Knife Skills, Food Preparation, Recipe Adherence, Food Safety Standards, Kitchen Sanitation, Portion Control, Temperature Monitoring, Customer Service, Inventory Ordering, Grilling, Baking, Boiling, Mathematical Calculations, Interpersonal Communication, Basic Computer Knowledge, Teamwork
Specialization
Preferred high school diploma or equivalent, with one to two years of food service experience or a culinary program degree. Requires a State Food Safety Sanitation Certification within 90 days of hire.
Experience Required
Minimum 2 year(s)
Team Lead, Patient Access - 2nd Shift at Mercyhealth
Crystal Lake, Illinois, United States - Full Time
Skills Needed
Patient Access Operations, Revenue Cycle Management, Staff Training And Coaching, Workflow Optimization, Quality Auditing, Payroll Management, Patient Billing Resolution, Interpersonal Communication, Analytical Skills, Microsoft Word, Microsoft Excel, Ppm Billing System, Star Billing System, Cash Handling, Performance Evaluation, Process Improvement
Specialization
Requires two years of patient access or revenue cycle experience and one year of leadership experience. A high school diploma is preferred, and a healthcare revenue cycle certification must be obtained within one year.
Experience Required
Minimum 2 year(s)
Dietitian, Clinical - Full-Time at Mercyhealth
Freeport, Illinois, United States - Full Time
Skills Needed
Nutrition Screening, Care Planning, Patient Education, Clinical Documentation, Interdisciplinary Collaboration, Analytical Skills, Interpersonal Communication, Computer Skills, Diet Prescription, Medical Record Review
Specialization
Requires a Bachelor's degree in Dietetics or a related field and completion of an accredited supervised practice program. Must be a Registered Dietitian with the Commission on Dietetic Registration and hold necessary state licensure.
Experience Required
Minimum 2 year(s)
Sterile Processing Technician, Sterilization Unit - Nights at Mercyhealth
Janesville, Wisconsin, United States - Full Time
Skills Needed
Sterilization, Decontamination, Aseptic Technique, Instrument Assembly, Case Cart Preparation, High Level Disinfection, Equipment Maintenance, Inventory Management, Infection Prevention, Spm Instrument Tracking System, Iuss, Customer Service, Problem Solving, Critical Thinking, Communication Skills, Technical Documentation
Specialization
Requires a high school diploma, GED, or certificate from a nationally recognized organization. Candidates must be able to follow complex technical instructions and maintain high accuracy in a fast-paced clinical environment.
Licensed Practical Nurse, Surgical/Peds Unit - Days at Mercyhealth
Janesville, Wisconsin, United States - Full Time
Skills Needed
Patient Care, Medication Administration, Clinical Observation, Patient Education, Emergency Response, Care Planning, Documentation, Quality Assurance
Specialization
Must be a graduate of an accredited LPN program and hold a valid LPN license in the state of practice. CPR or BLS certification is required within 90 days of hire.
Dietician Clinical - Full Time at Mercyhealth
Freeport, Illinois, United States - Full Time
Skills Needed
Nutritional Assessment, Nutrition Care Planning, Clinical Documentation, Patient Education, Interdisciplinary Collaboration, Medical Record Review, Anthropometrics, Diet Prescription, Analytical Skills, Interpersonal Communication, Computer Skills, Precepting, Policy Development, Clinical Productivity Tracking, Patient Satisfaction Monitoring, Peer Review
Specialization
Requires a Bachelor's degree in Dietetics or a related field and completion of an accredited supervised practice program. Must be registered with the Commission on Dietetic Registration and hold state-specific licensure.
Experience Required
Minimum 2 year(s)
Licensed Practical Nurse, Medical Unit - Days at Mercyhealth
Janesville, Wisconsin, United States - Full Time
Skills Needed
Patient Care, Medication Administration, Clinical Observation, Patient Education, Emergency Response, Care Planning, Medical Documentation, Quality Assurance
Specialization
Must be a graduate of an accredited LPN program and hold a valid LPN license in the state of practice. Approved CPR or BLS certification is required within 90 days of hire.
Cook at Mercy Health
Western Australia, Western Australia, Australia - Full Time
Skills Needed
N/A
Assistant in Nursing at Mercy Health
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Graduate Nurse: UPMC Mercy at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Patient Care, Clinical Judgment, Critical Thinking, Problem Solving, Communication, Patient Assessment, Nursing Best Practices, Interdisciplinary Collaboration
Specialization
Candidates must be nursing students graduating between Fall 2026 and Summer 2027 and be eligible for Pennsylvania RN licensure. Required certifications include BLS/CPR and necessary criminal and child abuse clearances.
STORE MANAGER IN GRAMERCY, LA at Dollar General
Gramercy, Louisiana, United States - Full Time
Skills Needed
Store Management, Recruiting, Employee Training, Performance Evaluation, Inventory Management, Merchandising, Cash Handling, Customer Service Leadership, Financial Reporting, Staffing, Problem Solving, Interpersonal Communication, Scheduling, Loss Prevention, Compliance, Operational Planning
Specialization
A high school diploma and one year of retail management experience are preferred. Candidates must possess strong mathematical skills, knowledge of cash handling, and the physical ability to lift up to 55 pounds.
Experience Required
Minimum 2 year(s)
Cardiology Technician, HVI- Mercy at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Electrocardiogram, Holter Monitoring, Event Monitoring, Ambulatory Blood Pressure Monitoring, Cardiac Device Remote Monitoring, Phlebotomy, Vital Signs Assessment, Epic/Epicare, Exercise Stress Testing, Patient Care, Medical Record Management, Six Minute Walk Test
Specialization
Requires a high school diploma and at least 2 years of experience as a Medical Assistant, Cardiovascular Technician, Paramedic, or Patient Care Technician. Must hold CPR certification based on AHA standards.
Experience Required
Minimum 2 year(s)
Home Care Support Worker at MercyCare
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Case Worker - Reconnect at MercyCare
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Case Worker Support at MercyCare
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
NA/Healthcare Tech Emergency Department/AH Mercy PRN at American Addiction Centers
Charlotte, North Carolina, United States - Full Time
Skills Needed
Patient Care, Vital Signs Monitoring, Personal Hygiene Assistance, 12 Lead Electrocardiogram, Venipuncture, Medical Record Maintenance, Patient Safety, Inventory Management, Clerical Work, Patient Ambulation
Specialization
Requires a High School Diploma or GED and current listing as a Nurse Aide I or II. BLS certification is required per policy guidelines.
077 Officier(ière) Programme Cash Urgences at Mercy Corps
Goma, North Kivu, Democratic Republic of the Congo - Full Time
Skills Needed
Cash And Voucher Assistance (Cva), Community Mobilization, Household Registration, Conflict Resolution, Distribution Site Management, Multi Sectoral Rapid Assessment (Erm), Microsoft Office, Team Management, French Language, Local Languages, Security Management, Reporting, Protection Integration, Stakeholder Coordination, Budget Planning, Logistics Coordination
Specialization
Requires a university degree in community development, public health, or related social sciences with 3 years of experience in emergency cash programming. Must be proficient in ERM tools, Microsoft Office, and fluent in French and local languages, with a residence in Goma.
Experience Required
Minimum 2 year(s)