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Customer Experience Manager at MICHAELS COMPANIES INC
Baytown, Texas, United States - Full Time
Skills Needed
Retail Management, Customer Experience, Omnichannel Operations, Team Leadership, Performance Management, Inventory Management, Cash Reconciliation, Shrink And Safety Management, Staff Training, Conflict Resolution, Custom Framing, Kpi Management
Specialization
Retail management experience is preferred. Candidates must be able to perform physical tasks including standing for long periods and lifting heavy boxes.
Experience Required
Minimum 2 year(s)
Retail-Store Environment Team Member at MICHAELS COMPANIES INC
Alliance, Ohio, United States - Full Time
Skills Needed
Customer Service, Store Maintenance, Cleaning, Cash Handling, Inventory Stocking, Omni Channel Processing, Planogram Execution, Safety Compliance
Specialization
Applicants must be at least 16 years old and capable of performing physical tasks such as lifting heavy boxes and standing for long periods. Previous retail or cleaning experience is preferred.
Retail-Service Team Member at MICHAELS COMPANIES INC
Alliance, Ohio, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Merchandising, Inventory Management, Omni Channel Processing, Stocking, Planogram Execution, Custom Framing, Sales, Conflict Resolution
Specialization
Retail or customer service experience is preferred, and candidates must be at least sixteen years old. Physical ability to stand for long periods and lift heavy boxes is required.
Retail Service Team Member at MICHAELS COMPANIES INC
Newington, Connecticut, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Merchandising, Inventory Management, Omni Channel Processing, Stocking, Planogram Execution, Sales, Custom Framing, Conflict Resolution
Specialization
Retail or customer service experience is preferred. Candidates must be at least 16 years old and capable of performing physical tasks including lifting heavy boxes and standing for long periods.
Retail Picture Framer at MICHAELS COMPANIES INC
Newington, Connecticut, United States - Full Time
Skills Needed
Custom Framing, Glass Cutting, Customer Service, Sales, Measuring Skills, Cash Handling, Merchandising, Inventory Management, Basic Computer Skills, Retail Operations
Specialization
Requires basic computer and measuring skills, with the ability to operate framing equipment and glass cutters. Physical ability to lift heavy boxes, stand for long periods, and use ladders is essential.
Part Time Customer Service Team Member at MICHAELS COMPANIES INC
Petaluma, California, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Merchandising, Inventory Management, Omni Channel Processing, Sales, Stocking, Custom Framing
Specialization
Retail or customer service experience is preferred. Candidates must be at least 16 years old and capable of performing physical tasks including lifting heavy boxes and standing for long periods.
Store Environment Team Member at MICHAELS COMPANIES INC
Strongsville, Ohio, United States - Full Time
Skills Needed
Store Cleanliness, Customer Service, Cash Handling, Inventory Stocking, Omni Channel Processing, Safety Compliance, Facility Maintenance, Trash Disposal, Floor Care, Planogram Execution
Specialization
Applicants must be at least 16 years old and capable of performing physical tasks including standing for long periods and lifting heavy boxes. Previous retail or cleaning experience is preferred.
Store Environment Team Member at MICHAELS COMPANIES INC
Middletown, Ohio, United States - Full Time
Skills Needed
Store Cleanliness, Customer Service, Cash Handling, Inventory Stocking, Omni Channel Processing, Safety Compliance, Facility Maintenance, Trash Disposal, Floor Care, Planogram Execution
Specialization
Applicants must be at least 16 years old and capable of performing physical tasks such as lifting heavy boxes and standing for long periods. Retail or cleaning experience is preferred.
Field Superintendent at Carmichael Development
, Georgia, United States - Full Time
Skills Needed
Project Planning, Field Operations Management, Crew Leadership, Cost Control, Grading, Site Development, Underground Utilities, Heavy Civil Construction, Osha Compliance, Budget Management, Resource Allocation, Safety Inspections, Stakeholder Relations, Timekeeping, Equipment Utilization, Production Monitoring
Specialization
Requires significant experience in grading, site development, underground utilities, and heavy civil construction. Must possess strong leadership skills and the ability to manage multiple active job sites simultaneously.
Experience Required
Minimum 5 year(s)
Framing Manager at MICHAELS COMPANIES INC
Los Angeles, California, United States - Full Time
Skills Needed
Custom Framing, Team Leadership, Sales Management, Inventory Management, Coaching, Performance Management, Customer Relationship Management, Retail Operations, Kpi Management, Standard Operating Procedures, Talent Development, Conflict Resolution
Specialization
Requires basic computer skills and the physical ability to lift heavy frames and stand for long periods. Previous experience in custom framing, retail management, and leading sales teams is preferred.
Experience Required
Minimum 2 year(s)
Evening Part Time Service Team Member at MICHAELS COMPANIES INC
Burleson, Texas, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Merchandising, Inventory Management, Omni Channel Processing, Stocking, Planogram Execution, Custom Framing, Sales, Store Recovery
Specialization
Retail or customer service experience is preferred, and candidates must be at least sixteen years old. Physical ability to stand for long periods and lift heavy boxes is required.
Environment Team Member at MICHAELS COMPANIES INC
Whitehall, Ohio, United States - Full Time
Skills Needed
Store Cleanliness, Customer Service, Trash Disposal, Floor Maintenance, Deep Cleaning, Cash Handling, Omni Channel Processing, Stocking, Planogram Execution, Safety Compliance
Specialization
Retail or cleaning experience is preferred, and candidates must be at least sixteen years old. Physical ability to stand for long periods, lift heavy boxes, and use ladders is required.
Party & Event Host at MICHAELS COMPANIES INC
Strongsville, Ohio, United States - Full Time
Skills Needed
Event Coordination, Customer Service, Childcare, Face Painting, Retail Operations, Communication, Organization, Problem Solving, Merchandising, Cashiering, Omni Channel Processing, Custom Framing
Specialization
Requires previous experience working with children and a background in retail or customer service. Candidates must possess strong interpersonal skills and the physical ability to stand for long periods and lift heavy boxes.
Part Time Framer (No Experience Necessary) at MICHAELS COMPANIES INC
Easton, Pennsylvania, United States - Full Time
Skills Needed
Custom Framing, Customer Service, Sales, Measuring Skills, Basic Computer Skills, Cash Handling, Merchandising, Inventory Management, Glass Cutting, Retail Operations
Specialization
Requires basic computer and measuring skills with the ability to operate framing equipment and glass cutters. Physical ability to stand for long periods and lift heavy boxes is necessary.
Store Environment Team Member at MICHAELS COMPANIES INC
Cleveland, Tennessee, United States - Full Time
Skills Needed
Store Cleanliness, Customer Service, Cash Handling, Inventory Stocking, Omni Channel Processing, Safety Compliance, Cleaning Equipment Operation, Time Management
Specialization
Retail or cleaning experience is preferred, and candidates must be at least sixteen years old. Physical ability to stand for long periods, lift heavy boxes, and use ladders is required.
Framing Manager at MICHAELS COMPANIES INC
Los Angeles, California, United States - Full Time
Skills Needed
Custom Framing, Team Leadership, Sales Management, Inventory Management, Coaching, Performance Management, Customer Relationship Management, Retail Operations, Kpi Management, Standard Operating Procedures, Talent Development, Conflict Resolution
Specialization
Requires basic computer skills and the physical ability to lift heavy frames and stand for long periods. Previous experience in custom framing, retail management, and leading sales teams is preferred.
Experience Required
Minimum 2 year(s)
Framer at MICHAELS COMPANIES INC
Waldorf, Minnesota, United States - Full Time
Skills Needed
Framing, Carpentry
Specialization
The candidate should have experience in framing and carpentry. Ability to work part-time at the specified location is required.
Experience Required
Minimum 2 year(s)
Stocker-Early Morning, Overnight and weekend at MICHAELS COMPANIES INC
Brea, California, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Merchandising, Inventory Management, Truck Unloading, Planogram Execution, Omni Channel Processing, Store Recovery, Custom Framing, Safety Compliance
Specialization
Retail or customer service experience is preferred. Must be at least 16 years old and capable of performing physical tasks including heavy lifting and standing for long periods.
Part Time Custom Framing at MICHAELS COMPANIES INC
Brea, California, United States - Full Time
Skills Needed
Custom Framing, Customer Service, Sales, Measuring Skills, Glass Cutting, Cash Handling, Merchandising, Inventory Management, Computer Skills, Omni Channel Processes
Specialization
Requires basic computer and measuring skills, with the ability to operate framing equipment and glass cutters. Physical ability to lift heavy boxes, stand for long periods, and use ladders is necessary.
Merchandise Manager - Full-time at MICHAELS COMPANIES INC
Rogers, Arkansas, United States - Full Time
Skills Needed
Merchandising, Inventory Management, Workload Planning, Planogram Execution, Visual Merchandising, Retail Leadership, Team Training, Asset Protection, Pricing Integrity, Ship From Store Fulfillment, Operational Execution, Staffing Alignment
Specialization
Candidates must have at least 3 years of retail leadership experience. The role requires the physical ability to lift up to 50 pounds, climb ladders, and work a flexible schedule including nights and weekends.
Experience Required
Minimum 2 year(s)
Customer Experience Manager at MICHAELS COMPANIES INC
Baytown, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

29 Aug, 26

Salary

0.0

Posted On

31 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Retail Management, Customer Experience, Omnichannel Operations, Team Leadership, Performance Management, Inventory Management, Cash Reconciliation, Shrink and Safety Management, Staff Training, Conflict Resolution, Custom Framing, KPI Management

Industry

Retail

Description
Store - HSTN-BAYTOWN, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. We put people first We do the right thing We’re always improving our craft We hold ourselves accountable We’re better together At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Los Angeles County

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Responsibilities
Manage front-end operations and omnichannel processes to deliver a customer-centric shopping experience. Lead and coach the customer experience team while ensuring compliance with company policies and safety programs.
Customer Experience Manager at MICHAELS COMPANIES INC
Baytown, Texas, United States - Full Time
Skills Needed
Retail Management, Customer Experience, Omnichannel Operations, Team Leadership, Performance Management, Inventory Management, Cash Reconciliation, Shrink And Safety Management, Staff Training, Conflict Resolution, Custom Framing, Kpi Management
Specialization
Retail management experience is preferred. Candidates must be able to perform physical tasks including standing for long periods and lifting heavy boxes.
Experience Required
Minimum 2 year(s)
Retail-Store Environment Team Member at MICHAELS COMPANIES INC
Alliance, Ohio, United States - Full Time
Skills Needed
Customer Service, Store Maintenance, Cleaning, Cash Handling, Inventory Stocking, Omni Channel Processing, Planogram Execution, Safety Compliance
Specialization
Applicants must be at least 16 years old and capable of performing physical tasks such as lifting heavy boxes and standing for long periods. Previous retail or cleaning experience is preferred.
Retail-Service Team Member at MICHAELS COMPANIES INC
Alliance, Ohio, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Merchandising, Inventory Management, Omni Channel Processing, Stocking, Planogram Execution, Custom Framing, Sales, Conflict Resolution
Specialization
Retail or customer service experience is preferred, and candidates must be at least sixteen years old. Physical ability to stand for long periods and lift heavy boxes is required.
Retail Service Team Member at MICHAELS COMPANIES INC
Newington, Connecticut, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Merchandising, Inventory Management, Omni Channel Processing, Stocking, Planogram Execution, Sales, Custom Framing, Conflict Resolution
Specialization
Retail or customer service experience is preferred. Candidates must be at least 16 years old and capable of performing physical tasks including lifting heavy boxes and standing for long periods.
Retail Picture Framer at MICHAELS COMPANIES INC
Newington, Connecticut, United States - Full Time
Skills Needed
Custom Framing, Glass Cutting, Customer Service, Sales, Measuring Skills, Cash Handling, Merchandising, Inventory Management, Basic Computer Skills, Retail Operations
Specialization
Requires basic computer and measuring skills, with the ability to operate framing equipment and glass cutters. Physical ability to lift heavy boxes, stand for long periods, and use ladders is essential.
Part Time Customer Service Team Member at MICHAELS COMPANIES INC
Petaluma, California, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Merchandising, Inventory Management, Omni Channel Processing, Sales, Stocking, Custom Framing
Specialization
Retail or customer service experience is preferred. Candidates must be at least 16 years old and capable of performing physical tasks including lifting heavy boxes and standing for long periods.
Store Environment Team Member at MICHAELS COMPANIES INC
Strongsville, Ohio, United States - Full Time
Skills Needed
Store Cleanliness, Customer Service, Cash Handling, Inventory Stocking, Omni Channel Processing, Safety Compliance, Facility Maintenance, Trash Disposal, Floor Care, Planogram Execution
Specialization
Applicants must be at least 16 years old and capable of performing physical tasks including standing for long periods and lifting heavy boxes. Previous retail or cleaning experience is preferred.
Store Environment Team Member at MICHAELS COMPANIES INC
Middletown, Ohio, United States - Full Time
Skills Needed
Store Cleanliness, Customer Service, Cash Handling, Inventory Stocking, Omni Channel Processing, Safety Compliance, Facility Maintenance, Trash Disposal, Floor Care, Planogram Execution
Specialization
Applicants must be at least 16 years old and capable of performing physical tasks such as lifting heavy boxes and standing for long periods. Retail or cleaning experience is preferred.
Field Superintendent at Carmichael Development
, Georgia, United States - Full Time
Skills Needed
Project Planning, Field Operations Management, Crew Leadership, Cost Control, Grading, Site Development, Underground Utilities, Heavy Civil Construction, Osha Compliance, Budget Management, Resource Allocation, Safety Inspections, Stakeholder Relations, Timekeeping, Equipment Utilization, Production Monitoring
Specialization
Requires significant experience in grading, site development, underground utilities, and heavy civil construction. Must possess strong leadership skills and the ability to manage multiple active job sites simultaneously.
Experience Required
Minimum 5 year(s)
Framing Manager at MICHAELS COMPANIES INC
Los Angeles, California, United States - Full Time
Skills Needed
Custom Framing, Team Leadership, Sales Management, Inventory Management, Coaching, Performance Management, Customer Relationship Management, Retail Operations, Kpi Management, Standard Operating Procedures, Talent Development, Conflict Resolution
Specialization
Requires basic computer skills and the physical ability to lift heavy frames and stand for long periods. Previous experience in custom framing, retail management, and leading sales teams is preferred.
Experience Required
Minimum 2 year(s)
Evening Part Time Service Team Member at MICHAELS COMPANIES INC
Burleson, Texas, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Merchandising, Inventory Management, Omni Channel Processing, Stocking, Planogram Execution, Custom Framing, Sales, Store Recovery
Specialization
Retail or customer service experience is preferred, and candidates must be at least sixteen years old. Physical ability to stand for long periods and lift heavy boxes is required.
Environment Team Member at MICHAELS COMPANIES INC
Whitehall, Ohio, United States - Full Time
Skills Needed
Store Cleanliness, Customer Service, Trash Disposal, Floor Maintenance, Deep Cleaning, Cash Handling, Omni Channel Processing, Stocking, Planogram Execution, Safety Compliance
Specialization
Retail or cleaning experience is preferred, and candidates must be at least sixteen years old. Physical ability to stand for long periods, lift heavy boxes, and use ladders is required.
Party & Event Host at MICHAELS COMPANIES INC
Strongsville, Ohio, United States - Full Time
Skills Needed
Event Coordination, Customer Service, Childcare, Face Painting, Retail Operations, Communication, Organization, Problem Solving, Merchandising, Cashiering, Omni Channel Processing, Custom Framing
Specialization
Requires previous experience working with children and a background in retail or customer service. Candidates must possess strong interpersonal skills and the physical ability to stand for long periods and lift heavy boxes.
Part Time Framer (No Experience Necessary) at MICHAELS COMPANIES INC
Easton, Pennsylvania, United States - Full Time
Skills Needed
Custom Framing, Customer Service, Sales, Measuring Skills, Basic Computer Skills, Cash Handling, Merchandising, Inventory Management, Glass Cutting, Retail Operations
Specialization
Requires basic computer and measuring skills with the ability to operate framing equipment and glass cutters. Physical ability to stand for long periods and lift heavy boxes is necessary.
Store Environment Team Member at MICHAELS COMPANIES INC
Cleveland, Tennessee, United States - Full Time
Skills Needed
Store Cleanliness, Customer Service, Cash Handling, Inventory Stocking, Omni Channel Processing, Safety Compliance, Cleaning Equipment Operation, Time Management
Specialization
Retail or cleaning experience is preferred, and candidates must be at least sixteen years old. Physical ability to stand for long periods, lift heavy boxes, and use ladders is required.
Framing Manager at MICHAELS COMPANIES INC
Los Angeles, California, United States - Full Time
Skills Needed
Custom Framing, Team Leadership, Sales Management, Inventory Management, Coaching, Performance Management, Customer Relationship Management, Retail Operations, Kpi Management, Standard Operating Procedures, Talent Development, Conflict Resolution
Specialization
Requires basic computer skills and the physical ability to lift heavy frames and stand for long periods. Previous experience in custom framing, retail management, and leading sales teams is preferred.
Experience Required
Minimum 2 year(s)
Framer at MICHAELS COMPANIES INC
Waldorf, Minnesota, United States - Full Time
Skills Needed
Framing, Carpentry
Specialization
The candidate should have experience in framing and carpentry. Ability to work part-time at the specified location is required.
Experience Required
Minimum 2 year(s)
Stocker-Early Morning, Overnight and weekend at MICHAELS COMPANIES INC
Brea, California, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Merchandising, Inventory Management, Truck Unloading, Planogram Execution, Omni Channel Processing, Store Recovery, Custom Framing, Safety Compliance
Specialization
Retail or customer service experience is preferred. Must be at least 16 years old and capable of performing physical tasks including heavy lifting and standing for long periods.
Part Time Custom Framing at MICHAELS COMPANIES INC
Brea, California, United States - Full Time
Skills Needed
Custom Framing, Customer Service, Sales, Measuring Skills, Glass Cutting, Cash Handling, Merchandising, Inventory Management, Computer Skills, Omni Channel Processes
Specialization
Requires basic computer and measuring skills, with the ability to operate framing equipment and glass cutters. Physical ability to lift heavy boxes, stand for long periods, and use ladders is necessary.
Merchandise Manager - Full-time at MICHAELS COMPANIES INC
Rogers, Arkansas, United States - Full Time
Skills Needed
Merchandising, Inventory Management, Workload Planning, Planogram Execution, Visual Merchandising, Retail Leadership, Team Training, Asset Protection, Pricing Integrity, Ship From Store Fulfillment, Operational Execution, Staffing Alignment
Specialization
Candidates must have at least 3 years of retail leadership experience. The role requires the physical ability to lift up to 50 pounds, climb ladders, and work a flexible schedule including nights and weekends.
Experience Required
Minimum 2 year(s)