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Problem Manager at Centorrino Technologies
Coburg, Victoria, Australia - Full Time
Skills Needed
Problem Management, Root Cause Analysis, Itil, Incident Management, Stakeholder Engagement, Trend Analysis, Service Improvement, Technical Investigation, Governance, Reporting, Communication, Analytical Skills
Specialization
Candidates must have demonstrated experience in ITIL-aligned Problem Management and the ability to obtain an Australian Government Security Clearance. ITIL Foundation certification is expected, along with strong analytical and stakeholder management skills.
Experience Required
Minimum 2 year(s)
Financial Crime Prevention Officer at UBS
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Direct Support Professional at ComForCare Home Health Care (North San Diego)
San Diego, California, United States - Full Time
Skills Needed
Personal Care Assistance, Activities Of Daily Living (Adls), Companionship, Meal Preparation, Housekeeping, Health Monitoring, Mobility Assistance, Medication Reminders, Care Plan Implementation, Interpersonal Communication
Specialization
Requires a high school diploma or GED and a valid driver's license with reliable transportation. Previous caregiving experience and CPR/First Aid certification are preferred.
Full-Time Substitute Teacher at Eckerd Connects
Jacksonville, Florida, United States - Full Time
Skills Needed
Classroom Management, Instructional Delivery, Student Motivation, Discipline Maintenance, Attendance Recording, Student Personnel Management
Specialization
Candidates must be at least 22 years old and possess a high school diploma along with a college degree, trade certification, or military experience. A teaching certification and a valid driver's license are preferred.
Internal Auditor at Apollo Solutions
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Final Expense Agents-Now Hiring Agents! at Wheelhouse East Inc
Arvada, Colorado, United States - Full Time
Skills Needed
Insurance Sales, Client Relationship Management, Lead Generation, Networking, Communication Skills, Interpersonal Skills, Time Management, Crm Software, Insurance Licensing, Customer Satisfaction
Specialization
Candidates must possess or be willing to obtain an insurance license and have strong communication and self-motivation skills. Basic computer proficiency and the necessary technical devices, such as a laptop or tablet, are required.
(Senior) Test Engineer (m/f/d) at Walbusch
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Integration Architect – Unified Data Platform at LinkedIn
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Caregiver/CNA/HHA - WEEKENDS at Homecare By Design
Lafayette, Indiana, United States - Full Time
Skills Needed
Non Medical Care, Light Housekeeping, Meal Preparation, Grooming Assistance, Medication Reminders, Personal Care, Companionship, Transitional Care
Specialization
Candidates must have at least one year of caregiving experience and authorization to work in the U.S. A valid driver's license is preferred and a criminal background check is required.
Chat Support Agent at RayaCX
Cairo, Cairo, Egypt - Full Time
Skills Needed
Written Communication, Customer Service, Technical Support, Multitasking, Problem Solving, English Proficiency, Computer Proficiency, Customer Relationship Management
Specialization
Candidates must be fluent in written and spoken English with strong multitasking abilities and a customer-centric mindset. Previous experience in chat support is preferred, along with the flexibility to work shifts, weekends, and holidays.
Category Manager at Adele Carr Recruitment Accountancy
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Netzwerk System Engineer (m/w/d) at Glassdoor
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Security Solutions Specialist – Network Operations at Talent-One
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 15 year(s)
Assistant Manager(02450) - 25044 Lorain Rd at DOMINOS PIZZA FRANCHISE
North Olmsted, Ohio, United States - Full Time
Skills Needed
Leadership, Team Management, Customer Service, Operational Management, Ms Excel, Ms Word, Ms Powerpoint, Ms Outlook, Recruiting, Training, Staff Scheduling, Health And Safety Compliance
Specialization
Candidates must be 18+ with a high school diploma, a positive attitude, and open availability including weekends. Proficiency in Microsoft Office and a clean motor vehicle record are required.
General Manager(01769) - 2004 W Broadway at DOMINOS PIZZA FRANCHISE
Council Bluffs, Iowa, United States - Full Time
Skills Needed
Leadership, Operations Management, Team Building, Recruiting, Staff Training, Labor Management, Food Cost Management, Customer Service, Problem Solving, Decision Making, Time Management, Organizational Skills, Communication, Scheduling
Specialization
Candidates must be at least 18 years old with a valid driver's license, registration, and insurance. Previous leadership or management experience is preferred along with strong interpersonal and organizational skills.
Experience Required
Minimum 2 year(s)
APRENDIZ DE AUXILIAR DE LOGISTICA at Swissport International AG
Brasília, Federal District, Brazil - Full Time
Skills Needed
Communication, Teamwork, Organization
Specialization
The candidate should possess strong communication, teamwork, and organizational skills. The role is an apprenticeship requiring the candidate to be enrolled in a related course of study.
Part-Time House Call Veterinarian at Lap of Love
Jacksonville Beach, Florida, United States - Full Time
Skills Needed
Hospice Care, Euthanasia, Veterinary Medicine, Compassionate Care, Mobile Veterinary Services, Patient Management, Client Communication
Specialization
Must be a Doctor of Veterinary Medicine (DVM/VMD/BVMS) with a valid U.S. driver's license. Candidates must be able to lift up to 100 lbs with assistance and be available for some weekend work.
Experience Required
Minimum 2 year(s)
Full-Time House Call Veterinarian at Lap of Love
Oakland, California, United States - Full Time
Skills Needed
Hospice Care, Euthanasia, Compassionate Care, Mobile Veterinary Medicine, Client Communication, Time Management, Independent Practice
Specialization
Must hold a Doctor of Veterinary Medicine degree and a valid U.S. driver's license. Candidates must be able to lift up to 100 lbs with assistance and be available for some weekend work.
Experience Required
Minimum 2 year(s)
Customer Service Rep(05342) - 1300 N. West Ave at DOMINOS PIZZA FRANCHISE
El Dorado, Arkansas, United States - Full Time
Skills Needed
Customer Service, Computer Literacy, Cash Handling, Fast Paced Performance, Professionalism, Communication
Specialization
Candidates must be at least 18 years old and able to pass a background check and drug test. Required skills include computer literacy, a friendly personality, and the ability to handle cash in a fast-paced environment.
Assistant Manager(04644) - 9509 Livingston Rd at DOMINOS PIZZA FRANCHISE
Fort Washington, Maryland, United States - Full Time
Skills Needed
Team Leadership, Cost Control, Inventory Control, Cash Control, Customer Relations, Multi Tasking, Mathematics, Judgment, Staff Management, Cashier Operations, Product Quality Control, Safe Driving
Specialization
Candidates must be at least 18 years old with experience leading a team and a positive, motivational attitude. A valid driver's license and access to a reliable, insured vehicle are required for delivery duties.
Experience Required
Minimum 2 year(s)
Problem Manager at Centorrino Technologies
Coburg, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

11 Oct, 26

Salary

0.0

Posted On

13 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Problem Management, Root Cause Analysis, ITIL, Incident Management, Stakeholder Engagement, Trend Analysis, Service Improvement, Technical Investigation, Governance, Reporting, Communication, Analytical Skills

Industry

IT Services and IT Consulting

Description
Join Centorrino Technologies: Innovate, Grow, and Thrive with Us! At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2025 and Top 5 Inspiring Workplaces for 2026, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Problem Manager to join our Service Management team in Melbourne. The Problem Manager will be responsible for the effective delivery and ongoing maturity of CT’s Problem Management process across a shared services environment. Working with customers, technical teams, Service Delivery Managers and the broader Service Management team, the role focuses on identifying recurring issues, coordinating investigations and supporting actions that reduce service disruption and operational risk. The ability to obtain a Government security clearance will be required. What you'll do: Manage the end-to-end Problem Management process across a diverse customer base in a managed services environment. Identify and assess problem candidates from recurring incidents, major incidents, service trends, customer concerns and operational risks. Coordinate technical investigations and root cause analysis across internal teams, customers, vendors and third parties. Maintain accurate problem records, including investigation progress, findings, known errors, workarounds and corrective actions. Track corrective and preventative actions to completion, escalating stalled investigations, overdue actions and service risks as required. Analyse incident trends to identify recurring issues and recommend proactive service improvements. Support the maturity of the Problem Management practice through improved reporting, trend analysis and process consistency. Support Incident and Major Incident Management during high-impact incidents or periods of increased demand. Coordinate post-incident reviews and ensure actions are assigned and progressed through the appropriate governance processes. Ensure recurring or significant incidents are transitioned into Problem Management where appropriate. Act as the primary Problem Management contact for customers, Service Delivery Managers and technical teams. Communicate investigation progress, root cause findings, risks and corrective actions to stakeholders. Facilitate Problem Management review meetings and collaborate with Service Delivery Managers on customer improvement priorities. Provide guidance on Problem Management processes, root cause analysis and investigation quality. Escalate recurring service failures, stalled investigations and overdue actions to the appropriate operational leaders. What you'll bring: Demonstrated experience in IT Problem Management within an ITIL-aligned service management environment, including technical investigations, root cause analysis and corrective action management. Experience supporting Incident or Major Incident Management activities, including coordination, escalation, stakeholder communications and post-incident review. Strong analytical and investigative skills, with the ability to interpret incident data, identify recurring patterns and distinguish symptoms from underlying causes. Strong stakeholder engagement, facilitation and written communication skills, with the ability to influence stakeholders and produce clear investigation reports, incident timelines and customer updates. Proven ability to work independently across multiple customers, services and competing priorities in a shared services, managed services or enterprise IT environment. Strong organisational skills and a practical process mindset, balancing governance, service risk, operational efficiency and continual improvement. ITIL Foundation certification is expected; further ITIL, Problem Management, Incident Management or broader Service Management certifications would be highly regarded. Ability to obtain and maintain an Australian Government Security Clearance. Why You'll Love Working Here: Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why: Hybrid working (for majority of our roles) with team anchor days to support collaboration. Extensive training and development opportunities that enable continual growth as part of your career planning. Extensive discounts and benefits to maximise your money. A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs. Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture. CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds. Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.
Responsibilities
The Problem Manager is responsible for the end-to-end delivery and maturity of the Problem Management process to reduce service disruption and operational risk. This includes coordinating root cause analysis, tracking corrective actions, and collaborating with technical teams and customers.
Problem Manager at Centorrino Technologies
Coburg, Victoria, Australia - Full Time
Skills Needed
Problem Management, Root Cause Analysis, Itil, Incident Management, Stakeholder Engagement, Trend Analysis, Service Improvement, Technical Investigation, Governance, Reporting, Communication, Analytical Skills
Specialization
Candidates must have demonstrated experience in ITIL-aligned Problem Management and the ability to obtain an Australian Government Security Clearance. ITIL Foundation certification is expected, along with strong analytical and stakeholder management skills.
Experience Required
Minimum 2 year(s)
Financial Crime Prevention Officer at UBS
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Direct Support Professional at ComForCare Home Health Care (North San Diego)
San Diego, California, United States - Full Time
Skills Needed
Personal Care Assistance, Activities Of Daily Living (Adls), Companionship, Meal Preparation, Housekeeping, Health Monitoring, Mobility Assistance, Medication Reminders, Care Plan Implementation, Interpersonal Communication
Specialization
Requires a high school diploma or GED and a valid driver's license with reliable transportation. Previous caregiving experience and CPR/First Aid certification are preferred.
Full-Time Substitute Teacher at Eckerd Connects
Jacksonville, Florida, United States - Full Time
Skills Needed
Classroom Management, Instructional Delivery, Student Motivation, Discipline Maintenance, Attendance Recording, Student Personnel Management
Specialization
Candidates must be at least 22 years old and possess a high school diploma along with a college degree, trade certification, or military experience. A teaching certification and a valid driver's license are preferred.
Internal Auditor at Apollo Solutions
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Final Expense Agents-Now Hiring Agents! at Wheelhouse East Inc
Arvada, Colorado, United States - Full Time
Skills Needed
Insurance Sales, Client Relationship Management, Lead Generation, Networking, Communication Skills, Interpersonal Skills, Time Management, Crm Software, Insurance Licensing, Customer Satisfaction
Specialization
Candidates must possess or be willing to obtain an insurance license and have strong communication and self-motivation skills. Basic computer proficiency and the necessary technical devices, such as a laptop or tablet, are required.
(Senior) Test Engineer (m/f/d) at Walbusch
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Integration Architect – Unified Data Platform at LinkedIn
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Caregiver/CNA/HHA - WEEKENDS at Homecare By Design
Lafayette, Indiana, United States - Full Time
Skills Needed
Non Medical Care, Light Housekeeping, Meal Preparation, Grooming Assistance, Medication Reminders, Personal Care, Companionship, Transitional Care
Specialization
Candidates must have at least one year of caregiving experience and authorization to work in the U.S. A valid driver's license is preferred and a criminal background check is required.
Chat Support Agent at RayaCX
Cairo, Cairo, Egypt - Full Time
Skills Needed
Written Communication, Customer Service, Technical Support, Multitasking, Problem Solving, English Proficiency, Computer Proficiency, Customer Relationship Management
Specialization
Candidates must be fluent in written and spoken English with strong multitasking abilities and a customer-centric mindset. Previous experience in chat support is preferred, along with the flexibility to work shifts, weekends, and holidays.
Category Manager at Adele Carr Recruitment Accountancy
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Netzwerk System Engineer (m/w/d) at Glassdoor
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Security Solutions Specialist – Network Operations at Talent-One
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 15 year(s)
Assistant Manager(02450) - 25044 Lorain Rd at DOMINOS PIZZA FRANCHISE
North Olmsted, Ohio, United States - Full Time
Skills Needed
Leadership, Team Management, Customer Service, Operational Management, Ms Excel, Ms Word, Ms Powerpoint, Ms Outlook, Recruiting, Training, Staff Scheduling, Health And Safety Compliance
Specialization
Candidates must be 18+ with a high school diploma, a positive attitude, and open availability including weekends. Proficiency in Microsoft Office and a clean motor vehicle record are required.
General Manager(01769) - 2004 W Broadway at DOMINOS PIZZA FRANCHISE
Council Bluffs, Iowa, United States - Full Time
Skills Needed
Leadership, Operations Management, Team Building, Recruiting, Staff Training, Labor Management, Food Cost Management, Customer Service, Problem Solving, Decision Making, Time Management, Organizational Skills, Communication, Scheduling
Specialization
Candidates must be at least 18 years old with a valid driver's license, registration, and insurance. Previous leadership or management experience is preferred along with strong interpersonal and organizational skills.
Experience Required
Minimum 2 year(s)
APRENDIZ DE AUXILIAR DE LOGISTICA at Swissport International AG
Brasília, Federal District, Brazil - Full Time
Skills Needed
Communication, Teamwork, Organization
Specialization
The candidate should possess strong communication, teamwork, and organizational skills. The role is an apprenticeship requiring the candidate to be enrolled in a related course of study.
Part-Time House Call Veterinarian at Lap of Love
Jacksonville Beach, Florida, United States - Full Time
Skills Needed
Hospice Care, Euthanasia, Veterinary Medicine, Compassionate Care, Mobile Veterinary Services, Patient Management, Client Communication
Specialization
Must be a Doctor of Veterinary Medicine (DVM/VMD/BVMS) with a valid U.S. driver's license. Candidates must be able to lift up to 100 lbs with assistance and be available for some weekend work.
Experience Required
Minimum 2 year(s)
Full-Time House Call Veterinarian at Lap of Love
Oakland, California, United States - Full Time
Skills Needed
Hospice Care, Euthanasia, Compassionate Care, Mobile Veterinary Medicine, Client Communication, Time Management, Independent Practice
Specialization
Must hold a Doctor of Veterinary Medicine degree and a valid U.S. driver's license. Candidates must be able to lift up to 100 lbs with assistance and be available for some weekend work.
Experience Required
Minimum 2 year(s)
Customer Service Rep(05342) - 1300 N. West Ave at DOMINOS PIZZA FRANCHISE
El Dorado, Arkansas, United States - Full Time
Skills Needed
Customer Service, Computer Literacy, Cash Handling, Fast Paced Performance, Professionalism, Communication
Specialization
Candidates must be at least 18 years old and able to pass a background check and drug test. Required skills include computer literacy, a friendly personality, and the ability to handle cash in a fast-paced environment.
Assistant Manager(04644) - 9509 Livingston Rd at DOMINOS PIZZA FRANCHISE
Fort Washington, Maryland, United States - Full Time
Skills Needed
Team Leadership, Cost Control, Inventory Control, Cash Control, Customer Relations, Multi Tasking, Mathematics, Judgment, Staff Management, Cashier Operations, Product Quality Control, Safe Driving
Specialization
Candidates must be at least 18 years old with experience leading a team and a positive, motivational attitude. A valid driver's license and access to a reliable, insured vehicle are required for delivery duties.
Experience Required
Minimum 2 year(s)
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