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Support Team Supervisor at Servbank
Watseka, Illinois, United States - Full Time
Skills Needed
Team Leadership, Client Support, Performance Monitoring, Process Improvement, Staff Training, Resource Allocation, Conflict Resolution, Client Journey Mapping, Sop Documentation, Banking Product Knowledge, Compliance, Communication Skills
Specialization
A bachelor's degree in business or finance is preferred, along with previous supervisory experience in banking or client support. Candidates must possess strong leadership skills and proficiency with customer support platforms.
Experience Required
Minimum 2 year(s)
Support Team Supervisor at Servbank
Hoopeston, Illinois, United States - Full Time
Skills Needed
Team Leadership, Client Support, Performance Monitoring, Resource Allocation, Process Improvement, Staff Training, Compliance Management, Client Journey Mapping, Sop Documentation, Conflict Resolution, Banking Operations, Communication Skills
Specialization
Requires previous supervisory experience in a banking or client support environment and strong leadership skills. A bachelor's degree in business, finance, or a related field is preferred.
Experience Required
Minimum 2 year(s)
Support Team Supervisor at Servbank
Savoy, Illinois, United States - Full Time
Skills Needed
Team Leadership, Client Support, Performance Monitoring, Resource Allocation, Process Improvement, Staff Training, Compliance, Customer Service Best Practices, Client Journey Mapping, Sop Documentation, Banking Operations, Conflict Resolution
Specialization
Requires previous supervisory experience in a banking or client support environment and strong leadership skills. A bachelor's degree in business, finance, or a related field is preferred.
Experience Required
Minimum 2 year(s)
Support Team Supervisor at Servbank
Clifton, Illinois, United States - Full Time
Skills Needed
Team Leadership, Client Support, Performance Monitoring, Resource Allocation, Process Improvement, Staff Training, Compliance Management, Client Journey Mapping, Sop Documentation, Conflict Resolution, Communication, Banking Operations
Specialization
Requires previous supervisory experience in a banking or client support environment and strong leadership skills. A bachelor's degree in business, finance, or a related field is preferred.
Experience Required
Minimum 2 year(s)
Product Engineering Manager at Advanced Micro Devices, Inc
George Town, Penang, Malaysia - Full Time
Skills Needed
People Management, New Product Introduction, Product Characterization, Yield Optimization, Stakeholder Management, Technical Leadership, Product Debugging, Data Analysis, Performance Management, Production Screening Strategies, Cross Functional Coordination, Project Execution
Specialization
Requires a BS/MS in Electrical or Computer Engineering and proven experience managing teams of 5+ engineers. Candidates should have a strong technical background in product engineering domains and proficiency with data tools like JMP or Jupyter.
Experience Required
Minimum 5 year(s)
Warehouse Operator - Level II at CUMMINGS INC
, Gauteng, South Africa - Full Time
Skills Needed
Receiving, Storage, Dispatch, Inventory Management, Picking And Packing, Shipping, Health And Safety, Equipment Maintenance, Material Flow Optimization, Quality Control
Specialization
Candidates must have a high school diploma or equivalent and some work experience or intermediate knowledge in warehouse operations. The role may also require specific licensing for compliance with export controls or sanctions regulations.
Experience Required
Minimum 2 year(s)
Optical Engineer - Freelance AI Trainer at Mindrift
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Optical Engineering, Numerical Simulation, Physics Modeling, Problem Design, Quantum Mechanics, Electromagnetism, Thermodynamics, Mechanics, Technical Writing, English Proficiency
Specialization
Requires a degree in Physics or a related field with at least 2 years of professional experience in research, applied physics, or teaching. Must possess strong numerical simulation skills and C1+ English proficiency.
Experience Required
Minimum 2 year(s)
Food & Beverage Host at Radisson Hotel Group
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Guest Service, Hospitality Management, Communication Skills, It Systems Proficiency, Problem Solving, Team Collaboration, Inventory Control, Customer Centricity
Specialization
Candidates should have a passion for hospitality and a can-do attitude, with prior food and beverage experience being beneficial but not essential. Strong communication skills and the ability to use various IT platforms are required.
CEP - Patient Care Representative at US Eye
Charleston, Washington, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Microsoft Office, Payment Collection, Multi Tasking, Administrative Support, Patient Check In, Communication Skills, Time Management, Record Management
Specialization
Requires a high school diploma and prior experience in a customer service role with proficiency in Microsoft Office. An associate's degree is preferred, along with the ability to work under pressure in a fast-paced environment.
Loan Operations Specialist at Servbank
Oswego, Illinois, United States - Full Time
Skills Needed
Attention To Detail, Analytical Skills, Problem Solving, Decision Making, Written Communication, Verbal Communication, Organizational Skills, Priority Management, Microsoft Excel, Microsoft Word, Microsoft Outlook, Cross Functional Collaboration
Specialization
Requires a high school diploma, with an associate or bachelor's degree in finance or business preferred. Prefers 1-4+ years of banking experience and proficiency with Fiserv Premier and DNA systems.
Experience Required
Minimum 2 year(s)
Configuration Technician at Agilant Solutions Inc
Plainview, New York, United States - Full Time
Skills Needed
Hardware Installation, Software Configuration, Troubleshooting, Windows Os, Microsoft 365, Endpoint Security, Hardware Diagnostics, Lan Connectivity, Imaging Software, Asset Inventory Management, Technical Documentation, User Support, Problem Solving, Time Management, Interpersonal Communication, Organizational Skills
Specialization
Candidates must have at least three years of technical experience or equivalent education, along with a high school diploma. Proficiency in Windows, Microsoft 365, and at least two technical certifications like A+, Network+, or Security+ are required.
Experience Required
Minimum 2 year(s)
Loan Operations Specialist at Servbank
Champaign, Illinois, United States - Full Time
Skills Needed
Loan Boarding, Core System Maintenance, Data Integrity, Regulatory Compliance, Gl Reconciliation, Analytical Skills, Problem Solving, Written Communication, Verbal Communication, Organizational Skills, Microsoft Excel, Microsoft Word, Microsoft Outlook, Cross Functional Collaboration, Fiserv Premier, Fiserv Dna
Specialization
A high school diploma is required, while an associate or bachelor's degree in finance or business is preferred. Candidates should have 1-4+ years of banking experience and proficiency with Fiserv core systems.
Experience Required
Minimum 2 year(s)
Loan Operations Specialist at Servbank
Bourbonnais, Illinois, United States - Full Time
Skills Needed
Attention To Detail, Analytical Skills, Problem Solving, Decision Making, Written Communication, Verbal Communication, Organizational Skills, Priority Management, Microsoft Excel, Microsoft Word, Microsoft Outlook, Cross Functional Collaboration
Specialization
A high school diploma is required, while an associate or bachelor's degree in finance or business is preferred. Candidates should have 1-4+ years of banking experience and proficiency with Fiserv systems.
Experience Required
Minimum 2 year(s)
Loan Operations Specialist at Servbank
Savoy, Illinois, United States - Full Time
Skills Needed
Attention To Detail, Analytical Skills, Problem Solving, Decision Making, Written Communication, Verbal Communication, Organizational Skills, Priority Management, Microsoft Excel, Microsoft Word, Microsoft Outlook, Cross Functional Collaboration
Specialization
A high school diploma is required, while an associate or bachelor's degree in finance or business is preferred. Candidates should have 1-4+ years of banking experience and proficiency with Fiserv systems.
Experience Required
Minimum 2 year(s)
Loan Operations Specialist at Servbank
Clifton, Illinois, United States - Full Time
Skills Needed
Attention To Detail, Analytical Skills, Problem Solving, Decision Making, Written Communication, Verbal Communication, Organizational Skills, Priority Management, Microsoft Excel, Microsoft Word, Microsoft Outlook, Collaboration
Specialization
A high school diploma is required, while an associate or bachelor's degree in finance or business is preferred. Candidates should have 1-4+ years of banking experience and proficiency with Fiserv Premier and DNA systems.
Experience Required
Minimum 2 year(s)
Senior Health Data Analyst I at Partnership HealthPlan of California
Fairfield, California, United States - Full Time
Skills Needed
Data Analysis, Sas, Sql, Tableau, Predictive Modeling, Healthcare Data Analysis, Statistical Analysis, Data Visualization, Claims Processing, Icd 10, Cpt, Health Informatics
Specialization
Requires a Bachelor's degree in health informatics, statistics, or a related field with at least four years of data analysis experience. Proficiency in SAS, SQL, Tableau, and knowledge of clinical coding systems like ICD-10 is essential.
Experience Required
Minimum 2 year(s)
Health and Wellness Director at Blossom Valley by Cogir
Torrance, California, United States - Full Time
Skills Needed
Geriatric Nursing, Medication Administration, Clinical Supervision, Staff Development, Budget Management, Resident Assessment, Care Planning, Regulatory Compliance, Microsoft Office Suite, Memory Care, Scheduling, Patient Charting
Specialization
Requires a valid LVN/LPN or RN license with at least four years of geriatric nursing experience and two years in a supervisory role. An associate degree in nursing is preferred, along with current CPR and First Aid certifications.
Experience Required
Minimum 5 year(s)
Finance Manager at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Petaling Jaya, Selangor, Malaysia - Full Time
Skills Needed
General Ledger, Account Balancing, Ledger Reconciliation, Financial Reporting, Sop Auditing, Credit Card Balancing, Tax Monitoring, Budgeting, Account Receivable, Financial Analysis, Team Leadership, Conflict Management, Problem Solving, Communication Skills, Organizational Skills, Microsoft Excel
Specialization
Candidates must have a bachelor's degree in Finance and Accounting (no experience required) or an associate degree with 2 years of relevant experience. Proficiency in financial software and strong leadership skills are essential for managing the accounting team.
Creative Recruiter (Part Time) at Nen Creative
New York, New York, United States - Full Time
Skills Needed
Creative Recruiting, Sourcing, Portfolio Review, Candidate Screening, Interviewing, Pipeline Management, Creative Strategy, Video Production Knowledge, Motion Design Knowledge, Branding, Digital Design, Communication, Organization, Talent Acquisition
Specialization
Requires a strong understanding of creative industries and the ability to evaluate portfolios and reels. Experience recruiting for agencies, startups, or production environments is preferred.
Experience Required
Minimum 2 year(s)
Occupational Therapist at POTS
Soldotna, Alaska, United States - Full Time
Skills Needed
Occupational Therapy, Pediatric Therapy, Iep Development, Student Assessment, Sensory Integration, Case Management, Interdisciplinary Collaboration, Time Management, Technology Proficiency, Communication Skills
Specialization
Requires a degree in Occupational Therapy (BS, Master's, OTD, or PhD) and valid state and NBCOT licensure. Candidates must have experience working with children and a strong foundation in sensory integration.
Experience Required
Minimum 2 year(s)
Support Team Supervisor at Servbank
Watseka, Illinois, United States -
Full Time


Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

84300.0

Posted On

13 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Team Leadership, Client Support, Performance Monitoring, Process Improvement, Staff Training, Resource Allocation, Conflict Resolution, Client Journey Mapping, SOP Documentation, Banking Product Knowledge, Compliance, Communication Skills

Industry

Financial Services

Description
Description The Support Team Supervisor is responsible for leading a team of employees who provide exceptional support to clients throughout their ongoing banking needs. This role ensures a seamless experience for clients by overseeing support activities across multiple channels, including phone queues, email, and online platforms. Key Responsibilities: · Supervise and mentor team members, fostering a client-focused culture and ensuring high-quality service delivery. · Serve as a player-coach by handling client support needs directly as required, while partnering with the team to complete daily tasks, meet deadlines, and ensure a high-quality client experience. · Manage daily operations of the support team, including resource allocation and performance monitoring across phone, email, and digital channels. · Monitor phone queues, address escalated client issues, and implement process improvements for enhanced efficiency. · Train staff on banking products, compliance requirements, and customer service best practices. · Collaborate with internal departments to resolve client concerns and streamline onboarding procedures. · Define and continuously improve the client experience by mapping client journeys, documenting standard operating procedures (SOPs) and job aids, and ensuring consistent execution across channels and team members. · Report on team performance metrics and recommend strategies for continuous improvement. Requirements · Bachelor’s degree in business, finance, or related field preferred. · Previous supervisory experience in a client support or banking environment. · Strong communication and leadership skills. · Proficiency with customer support platforms and phone systems. · Ability to manage multiple priorities and adapt to changing client needs. Work Environment: This position operates in a fast-paced office setting with frequent interaction via phone, email, and digital support channels. The supervisor is expected to maintain a positive team environment and uphold the bank’s commitment to exceptional client service. EEO Statement: We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Responsibilities
Lead and mentor a support team to provide exceptional banking service across phone, email, and digital channels. Manage daily operations, handle escalated client issues, and continuously improve the client experience through process mapping and SOP documentation.
Support Team Supervisor at Servbank
Watseka, Illinois, United States - Full Time
Skills Needed
Team Leadership, Client Support, Performance Monitoring, Process Improvement, Staff Training, Resource Allocation, Conflict Resolution, Client Journey Mapping, Sop Documentation, Banking Product Knowledge, Compliance, Communication Skills
Specialization
A bachelor's degree in business or finance is preferred, along with previous supervisory experience in banking or client support. Candidates must possess strong leadership skills and proficiency with customer support platforms.
Experience Required
Minimum 2 year(s)
Support Team Supervisor at Servbank
Hoopeston, Illinois, United States - Full Time
Skills Needed
Team Leadership, Client Support, Performance Monitoring, Resource Allocation, Process Improvement, Staff Training, Compliance Management, Client Journey Mapping, Sop Documentation, Conflict Resolution, Banking Operations, Communication Skills
Specialization
Requires previous supervisory experience in a banking or client support environment and strong leadership skills. A bachelor's degree in business, finance, or a related field is preferred.
Experience Required
Minimum 2 year(s)
Support Team Supervisor at Servbank
Savoy, Illinois, United States - Full Time
Skills Needed
Team Leadership, Client Support, Performance Monitoring, Resource Allocation, Process Improvement, Staff Training, Compliance, Customer Service Best Practices, Client Journey Mapping, Sop Documentation, Banking Operations, Conflict Resolution
Specialization
Requires previous supervisory experience in a banking or client support environment and strong leadership skills. A bachelor's degree in business, finance, or a related field is preferred.
Experience Required
Minimum 2 year(s)
Support Team Supervisor at Servbank
Clifton, Illinois, United States - Full Time
Skills Needed
Team Leadership, Client Support, Performance Monitoring, Resource Allocation, Process Improvement, Staff Training, Compliance Management, Client Journey Mapping, Sop Documentation, Conflict Resolution, Communication, Banking Operations
Specialization
Requires previous supervisory experience in a banking or client support environment and strong leadership skills. A bachelor's degree in business, finance, or a related field is preferred.
Experience Required
Minimum 2 year(s)
Product Engineering Manager at Advanced Micro Devices, Inc
George Town, Penang, Malaysia - Full Time
Skills Needed
People Management, New Product Introduction, Product Characterization, Yield Optimization, Stakeholder Management, Technical Leadership, Product Debugging, Data Analysis, Performance Management, Production Screening Strategies, Cross Functional Coordination, Project Execution
Specialization
Requires a BS/MS in Electrical or Computer Engineering and proven experience managing teams of 5+ engineers. Candidates should have a strong technical background in product engineering domains and proficiency with data tools like JMP or Jupyter.
Experience Required
Minimum 5 year(s)
Warehouse Operator - Level II at CUMMINGS INC
, Gauteng, South Africa - Full Time
Skills Needed
Receiving, Storage, Dispatch, Inventory Management, Picking And Packing, Shipping, Health And Safety, Equipment Maintenance, Material Flow Optimization, Quality Control
Specialization
Candidates must have a high school diploma or equivalent and some work experience or intermediate knowledge in warehouse operations. The role may also require specific licensing for compliance with export controls or sanctions regulations.
Experience Required
Minimum 2 year(s)
Optical Engineer - Freelance AI Trainer at Mindrift
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Optical Engineering, Numerical Simulation, Physics Modeling, Problem Design, Quantum Mechanics, Electromagnetism, Thermodynamics, Mechanics, Technical Writing, English Proficiency
Specialization
Requires a degree in Physics or a related field with at least 2 years of professional experience in research, applied physics, or teaching. Must possess strong numerical simulation skills and C1+ English proficiency.
Experience Required
Minimum 2 year(s)
Food & Beverage Host at Radisson Hotel Group
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Guest Service, Hospitality Management, Communication Skills, It Systems Proficiency, Problem Solving, Team Collaboration, Inventory Control, Customer Centricity
Specialization
Candidates should have a passion for hospitality and a can-do attitude, with prior food and beverage experience being beneficial but not essential. Strong communication skills and the ability to use various IT platforms are required.
CEP - Patient Care Representative at US Eye
Charleston, Washington, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Microsoft Office, Payment Collection, Multi Tasking, Administrative Support, Patient Check In, Communication Skills, Time Management, Record Management
Specialization
Requires a high school diploma and prior experience in a customer service role with proficiency in Microsoft Office. An associate's degree is preferred, along with the ability to work under pressure in a fast-paced environment.
Loan Operations Specialist at Servbank
Oswego, Illinois, United States - Full Time
Skills Needed
Attention To Detail, Analytical Skills, Problem Solving, Decision Making, Written Communication, Verbal Communication, Organizational Skills, Priority Management, Microsoft Excel, Microsoft Word, Microsoft Outlook, Cross Functional Collaboration
Specialization
Requires a high school diploma, with an associate or bachelor's degree in finance or business preferred. Prefers 1-4+ years of banking experience and proficiency with Fiserv Premier and DNA systems.
Experience Required
Minimum 2 year(s)
Configuration Technician at Agilant Solutions Inc
Plainview, New York, United States - Full Time
Skills Needed
Hardware Installation, Software Configuration, Troubleshooting, Windows Os, Microsoft 365, Endpoint Security, Hardware Diagnostics, Lan Connectivity, Imaging Software, Asset Inventory Management, Technical Documentation, User Support, Problem Solving, Time Management, Interpersonal Communication, Organizational Skills
Specialization
Candidates must have at least three years of technical experience or equivalent education, along with a high school diploma. Proficiency in Windows, Microsoft 365, and at least two technical certifications like A+, Network+, or Security+ are required.
Experience Required
Minimum 2 year(s)
Loan Operations Specialist at Servbank
Champaign, Illinois, United States - Full Time
Skills Needed
Loan Boarding, Core System Maintenance, Data Integrity, Regulatory Compliance, Gl Reconciliation, Analytical Skills, Problem Solving, Written Communication, Verbal Communication, Organizational Skills, Microsoft Excel, Microsoft Word, Microsoft Outlook, Cross Functional Collaboration, Fiserv Premier, Fiserv Dna
Specialization
A high school diploma is required, while an associate or bachelor's degree in finance or business is preferred. Candidates should have 1-4+ years of banking experience and proficiency with Fiserv core systems.
Experience Required
Minimum 2 year(s)
Loan Operations Specialist at Servbank
Bourbonnais, Illinois, United States - Full Time
Skills Needed
Attention To Detail, Analytical Skills, Problem Solving, Decision Making, Written Communication, Verbal Communication, Organizational Skills, Priority Management, Microsoft Excel, Microsoft Word, Microsoft Outlook, Cross Functional Collaboration
Specialization
A high school diploma is required, while an associate or bachelor's degree in finance or business is preferred. Candidates should have 1-4+ years of banking experience and proficiency with Fiserv systems.
Experience Required
Minimum 2 year(s)
Loan Operations Specialist at Servbank
Savoy, Illinois, United States - Full Time
Skills Needed
Attention To Detail, Analytical Skills, Problem Solving, Decision Making, Written Communication, Verbal Communication, Organizational Skills, Priority Management, Microsoft Excel, Microsoft Word, Microsoft Outlook, Cross Functional Collaboration
Specialization
A high school diploma is required, while an associate or bachelor's degree in finance or business is preferred. Candidates should have 1-4+ years of banking experience and proficiency with Fiserv systems.
Experience Required
Minimum 2 year(s)
Loan Operations Specialist at Servbank
Clifton, Illinois, United States - Full Time
Skills Needed
Attention To Detail, Analytical Skills, Problem Solving, Decision Making, Written Communication, Verbal Communication, Organizational Skills, Priority Management, Microsoft Excel, Microsoft Word, Microsoft Outlook, Collaboration
Specialization
A high school diploma is required, while an associate or bachelor's degree in finance or business is preferred. Candidates should have 1-4+ years of banking experience and proficiency with Fiserv Premier and DNA systems.
Experience Required
Minimum 2 year(s)
Senior Health Data Analyst I at Partnership HealthPlan of California
Fairfield, California, United States - Full Time
Skills Needed
Data Analysis, Sas, Sql, Tableau, Predictive Modeling, Healthcare Data Analysis, Statistical Analysis, Data Visualization, Claims Processing, Icd 10, Cpt, Health Informatics
Specialization
Requires a Bachelor's degree in health informatics, statistics, or a related field with at least four years of data analysis experience. Proficiency in SAS, SQL, Tableau, and knowledge of clinical coding systems like ICD-10 is essential.
Experience Required
Minimum 2 year(s)
Health and Wellness Director at Blossom Valley by Cogir
Torrance, California, United States - Full Time
Skills Needed
Geriatric Nursing, Medication Administration, Clinical Supervision, Staff Development, Budget Management, Resident Assessment, Care Planning, Regulatory Compliance, Microsoft Office Suite, Memory Care, Scheduling, Patient Charting
Specialization
Requires a valid LVN/LPN or RN license with at least four years of geriatric nursing experience and two years in a supervisory role. An associate degree in nursing is preferred, along with current CPR and First Aid certifications.
Experience Required
Minimum 5 year(s)
Finance Manager at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Petaling Jaya, Selangor, Malaysia - Full Time
Skills Needed
General Ledger, Account Balancing, Ledger Reconciliation, Financial Reporting, Sop Auditing, Credit Card Balancing, Tax Monitoring, Budgeting, Account Receivable, Financial Analysis, Team Leadership, Conflict Management, Problem Solving, Communication Skills, Organizational Skills, Microsoft Excel
Specialization
Candidates must have a bachelor's degree in Finance and Accounting (no experience required) or an associate degree with 2 years of relevant experience. Proficiency in financial software and strong leadership skills are essential for managing the accounting team.
Creative Recruiter (Part Time) at Nen Creative
New York, New York, United States - Full Time
Skills Needed
Creative Recruiting, Sourcing, Portfolio Review, Candidate Screening, Interviewing, Pipeline Management, Creative Strategy, Video Production Knowledge, Motion Design Knowledge, Branding, Digital Design, Communication, Organization, Talent Acquisition
Specialization
Requires a strong understanding of creative industries and the ability to evaluate portfolios and reels. Experience recruiting for agencies, startups, or production environments is preferred.
Experience Required
Minimum 2 year(s)
Occupational Therapist at POTS
Soldotna, Alaska, United States - Full Time
Skills Needed
Occupational Therapy, Pediatric Therapy, Iep Development, Student Assessment, Sensory Integration, Case Management, Interdisciplinary Collaboration, Time Management, Technology Proficiency, Communication Skills
Specialization
Requires a degree in Occupational Therapy (BS, Master's, OTD, or PhD) and valid state and NBCOT licensure. Candidates must have experience working with children and a strong foundation in sensory integration.
Experience Required
Minimum 2 year(s)
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