Position Summary
The Patient Services Coordinator is a flexible team member who provides support across the clinic, front desk, and occasionally optical services. This role ensures smooth clinic operations, exceptional patient service, and seamless communication between clinical and administrative teams. The ideal candidate enjoys variety in their workday, thrives in a team-oriented environment, and is committed to making each patient and family feel cared for.
Key Responsibilities Clinic Support
- Assist providers and technicians with patient flow and basic clinical tasks.
- Escort patients to exam rooms and prepare them for visits.
- Support orthoptists and technicians during busy clinic sessions.
- Help maintain a clean, organized, and child-friendly clinic environment.
Front Desk Support
- Welcome patients and families with warmth and professionalism.
- Assist with check-in and check-out, scheduling follow-up appointments, and verifying insurance information.
- Answer phones and respond to patient inquiries in a courteous manner.
- Provide backup coverage for the front desk team when needed.
Optical Support (Occasional)
- Assist families in selecting and fitting frames.
- Support the optical team with adjustments, orders, and patient education.
- Help ensure smooth communication between clinic and optical staff.
Qualifications
- Prior experience in a medical, front office, or optical setting preferred but not required — we will train the right person.
- Strong interpersonal skills with a patient-first mindset.
- Ability to multitask and stay organized in a fast-paced environment.
- Comfortable working with children and families.
- Willingness to learn across multiple areas of the practice.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Application Question(s):

• Are you able to arrive at work at 6:45 am?

Ability to Commute:

• Peachtree Corners, GA 30092 (Required)

Work Location: In perso

Please refer the Job description for details