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Patient Relations Specialist at UPMC
Harrisburg, PA 17101, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Experience Required
Minimum 1 year(s)
PMHNP- Inpatient- Gadsden AL at Ally Psychiatry
Gadsden, Alabama, United States - Full Time
Skills Needed
Psychiatric Nursing, Mental Health Counseling, Advanced Pathophysiology, Health Assessment, Pharmacology, Individual Psychotherapy, Family Psychotherapy, Psychiatric Mental Health Nursing, Advanced Assessment, Psychopharmacology
Specialization
Candidates must possess a Master of Science in Nursing and have or be pursuing a Mental Health Nurse Practitioner Certification from the ANCC. Prior experience in mental health counseling and a valid State Nursing License in good standing are also required.
Experience Required
Minimum 2 year(s)
Clinical Inpatient Pharmacist at Oregon Health & Science University
Portland, Oregon, United States - Full Time
Skills Needed
Pharmaceutical Care, Medication Therapy Management, Patient Education, Communication, Team Collaboration, Drug Information, Therapeutic Monitoring, Adverse Drug Reaction Reporting, Clinical Decision Making, Medication Reconciliation, Documentation, Problem Solving, Critical Decision Making, Project Management, Attention To Detail, Supervision
Specialization
Candidates must have a BS in Pharmacy or Pharm.D., along with a practice residency or specialist certification. A State of Oregon Board of Pharmacy Pharmacist license is also required.
Experience Required
Minimum 2 year(s)
Patient Services Specialist 2 at Baylor Scott & White Health
Roanoke, Texas, United States - Full Time
Skills Needed
Patient Relations, Scheduling, Insurance Verification, Communication Skills, Medical Records, Payment Processing, Interpersonal Skills, Mentoring, Problem Solving, Empathy, Computer Skills, Documentation, Financial Arrangements, Customer Service, Listening Skills, Adaptability
Specialization
A high school diploma or GED equivalent is required, along with at least one year of experience in a related field. Knowledge of patient registration and medical insurance claims procedures is essential.
Patient Services Specialist 2 at Baylor Scott & White Health
Fort Worth, Texas, United States - Full Time
Skills Needed
Patient Relations, Scheduling, Insurance Verification, Communication Skills, Medical Records, Payment Processing, Mentoring, Interpersonal Skills, Computer Skills, Financial Arrangements, Problem Solving, Empathy, Attention To Detail, Customer Service, Adaptability, Listening Skills
Specialization
A high school diploma or GED equivalent is required, along with at least one year of experience in a related field. Knowledge of patient registration and medical insurance claims procedures is essential.
Patient Services Specialist 2 at Baylor Scott & White Health
Irving, Texas, United States - Full Time
Skills Needed
Patient Relations, Scheduling, Insurance Verification, Communication Skills, Medical Records, Mentoring, Interpersonal Skills, Payment Processing, Problem Solving, Attention To Detail, Computer Skills, Empathy, Customer Service, Adaptability, Financial Arrangements, Listening Skills
Specialization
A high school diploma or GED equivalent is required along with at least one year of experience in a related field. Knowledge of patient registration and medical insurance claims procedures is essential.
Patient Services Coordinator at Silver Pine Medical Group
Sterling Heights, Michigan, United States - Full Time
Skills Needed
Data Entry, Medical Terminology, Pharmacology, Computer Skills, Communication, Teamwork, Hipaa Compliance
Specialization
Candidates should have a high school diploma or GED and preferably one to two years of clinical experience in a medical environment. Strong knowledge of medical terminology and exceptional computer skills are essential.
Patient Services Coordinator at VIA Health Partners
, South Carolina, United States - Full Time
Skills Needed
Patient Services, Scheduling, Communication, Collaboration, Medical Records, Office Administration, Healthcare Knowledge, Problem Solving, Time Management, Data Entry, Customer Service, Teamwork, Microsoft Word, Microsoft Excel, Microsoft Outlook, Referral Management
Specialization
An associate degree in a related field and a minimum of 2 years of experience in an office environment, preferably in healthcare, are required. Proficiency in Microsoft Office applications is also necessary.
Experience Required
Minimum 2 year(s)
Patient Services Specialist 2 at Baylor Scott White Health
Dallas, TX 75251, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Patient Access Representative at Legacy Health
Portland, Oregon, United States - Full Time
Skills Needed
Effective Communication, Critical Thinking, Problem Solving, Interpersonal Skills, Organizational Skills, Multi Tasking, Public Relations, Medical Terminology, Insurance Knowledge, Financial Communication, Emtala Guidelines, Electronic Medical Records, Microsoft Office, Billing And Collection, Customer Service, Detail Orientation
Specialization
A high school diploma is required, with preference for additional education in Health Records. Candidates should have at least one year of healthcare experience and six months of customer service experience.
Patient Experience Specialist at Krell Wellness Center
Prince George, BC, Canada - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 2 year(s)
PATIENT MONITORING NAVIGATOR at Comprehensive Community Health Centers Inc.
Glendale, California, United States - Full Time
Skills Needed
Bilingual, Documentation Skills, Multi Tasking, Training, Interpersonal Skills, Problem Solving, Organizational Skills, Communication Skills, Teamwork, Technology Proficiency, Patient Education, Data Monitoring, Device Calibration, Regulatory Compliance, Flexibility, Resourcefulness
Specialization
Candidates must have a Bachelor's degree in a relevant field or a CMA license, and be bilingual in English and Spanish. They should possess strong documentation skills and the ability to use technology effectively.
Out-patient Dietitian, Band 6 at Gloucestershire Hospitals NHS Foundation Trust
CG7, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
PRN Patient Service Rep Days at Ally Medical Management LLC
Dripping Springs, Texas, United States - Full Time
Skills Needed
Medical Terminology, Active Listening, Service Orientation, Computer Knowledge, Detail Oriented, Multitasking
Specialization
A high school diploma or GED is required, along with one or more years of clerical support experience. Candidates should have basic knowledge of medical terminology and excellent active listening skills.
Patient Benefits Coordinator at IRONWOOD PHYSICIANS,P.C.
Chandler, Arizona, United States - Full Time
Skills Needed
Insurance Verification, Medical Terminology, Attention To Detail, Accounting Knowledge, Chemotherapy Drugs Knowledge, Cpt Coding, Icd 9 Coding, Icd 10 Coding, Hcpcs Coding, Medical Office Operations, Ledger Knowledge, Cost Estimation, Financial Assistance Programs, Communication Skills, Mathematics, Computer Skills
Specialization
Candidates must have a minimum of 3 years of medical insurance experience, particularly in insurance verification. A high school diploma is required, with additional education preferred, and oncology experience is a plus.
Experience Required
Minimum 2 year(s)
Licensed Outpatient Clinician at Children's Hope Alliance
Statesville, North Carolina, United States - Full Time
Skills Needed
Therapy, Crisis Management, Assessment, Treatment Planning, Documentation, Communication, Teamwork, Leadership, Cultural Competence, Analytical Skills, Behavioral Strategies, Professionalism, Time Management, Trauma Informed Care, Interpersonal Skills, Decision Making
Specialization
A Master’s Degree in a Human Service or related field is required, along with valid licensure in relevant disciplines. Candidates should possess effective communication and analytical skills, with trauma-informed knowledge preferred.
Experience Required
Minimum 2 year(s)
Patient Services Co-ordinator at Danebridge Medical Practice
Northwich CW9 5HR, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Benefits Coordinator at IRONWOOD PHYSICIANS,P.C.
Chandler, Arizona, United States - Full Time
Skills Needed
Insurance Verification, Medical Terminology, Attention To Detail, Accounting Knowledge, Chemotherapy Drugs Knowledge, Cpt Coding, Icd 9 Coding, Icd 10 Coding, Hcpcs Coding, Medical Office Operations, Ledger Knowledge, Cost Estimation, Financial Assistance Programs, Communication Skills, Computer Skills, Mathematics
Specialization
Candidates must have a minimum of 3 years of medical insurance experience, particularly in insurance verification. A high school diploma is required, with additional education preferred.
Experience Required
Minimum 2 year(s)
PATIENT SERVICES COORDINATOR at Radiology Associates of Ocala
Ocala, FL 34471, USA - Full Time
Skills Needed
Medicare, Medical Terminology, Communication Skills, Medicaid, Ged, Medical Office
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Patient Services Coordinator at MCHC Health Centers
Ukiah, California, United States - Full Time
Skills Needed
Patient Centered Care, Team Collaboration, Communication, Problem Solving, Scheduling, Appointment Management, Patient Feedback, Service Delivery, Customer Service, Healthcare Setting
Specialization
A high school diploma or GED is required for this position. Preferred qualifications include one or more years of experience in a customer service role and in a healthcare setting.
Patient Relations Specialist at UPMC
Harrisburg, PA 17101, USA -
Full Time


Start Date

Immediate

Expiry Date

27 Nov, 25

Salary

38.51

Posted On

28 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description

Join our team of Life Changers!
UPMC is hiring a Full-Time, Patient Relations Specialist to support the hospital operations in Harrisburg.
This role is highly customer-focused and requires exceptional interpersonal and customer service skills. The ideal candidate will be able to prioritize tasks effectively and possess a basic understanding of medical terminology. Physical mobility is essential, as the position involves walking to various departments throughout the hospital, as well as periods of seated work.

Responsibilities

RESPONSIBILITIES:

  • The specialist will work closely with clinical and non-clinical staff to initiate review and respond to patient and family/caregiver concerns, comments, requests for service, complaints, and grievances with any aspect of their health care experience in a timely and comprehensive manner.
  • Accurately participate in, as well as oversee, the documentation of problems and activities on behalf of patients and families.
  • Cultivate patient centered awareness and foster a service mentality among fellow employees to enhance patient and employee experiences
  • Carry out requirements of complaint management policy and procedure in accordance with hospital policy and CMS regulations.
  • Coordinate and participate in family meetings and care conferences as a support person for family members by providing assistance in understanding, interpreting and organizing information for inquiry resolution.
  • Document all family meetings and resolutions efforts.
  • Participate on, as well as lead, committees related to patient family-centered care or service excellence.
  • Act as the hospital lead for the UPMC Intermediation Program.
  • Respond to all inquiries regarding interpretation services and accommodations for patients.
  • Serve as the department lead for regulatory requests such as DOH, when the Manager is absence.
  • Collaborate with the Quality and Patient Safety teams to assure that clinical concerns are reviewed and escalated appropriately.
  • Bachelor’s degree
  • OR an Associate’s degree and 3 years of customer service experience
  • OR HS Diploma and 5 years of customer service experience.
  • 1 year of health care experience required.
  • Ability to command resources, influence peers and problem solve complex situations.
  • Understand quality improvement principle and lead small work teams to improve processes.
  • Able to demonstrate conflict resolution and critical thinking and communication skills during difficult situations for patients and families.
  • Strong computer skills and ability to work independently.Licensure, Certifications, and Clearances:
  • Act 34
Patient Relations Specialist at UPMC
Harrisburg, PA 17101, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Experience Required
Minimum 1 year(s)
PMHNP- Inpatient- Gadsden AL at Ally Psychiatry
Gadsden, Alabama, United States - Full Time
Skills Needed
Psychiatric Nursing, Mental Health Counseling, Advanced Pathophysiology, Health Assessment, Pharmacology, Individual Psychotherapy, Family Psychotherapy, Psychiatric Mental Health Nursing, Advanced Assessment, Psychopharmacology
Specialization
Candidates must possess a Master of Science in Nursing and have or be pursuing a Mental Health Nurse Practitioner Certification from the ANCC. Prior experience in mental health counseling and a valid State Nursing License in good standing are also required.
Experience Required
Minimum 2 year(s)
Clinical Inpatient Pharmacist at Oregon Health & Science University
Portland, Oregon, United States - Full Time
Skills Needed
Pharmaceutical Care, Medication Therapy Management, Patient Education, Communication, Team Collaboration, Drug Information, Therapeutic Monitoring, Adverse Drug Reaction Reporting, Clinical Decision Making, Medication Reconciliation, Documentation, Problem Solving, Critical Decision Making, Project Management, Attention To Detail, Supervision
Specialization
Candidates must have a BS in Pharmacy or Pharm.D., along with a practice residency or specialist certification. A State of Oregon Board of Pharmacy Pharmacist license is also required.
Experience Required
Minimum 2 year(s)
Patient Services Specialist 2 at Baylor Scott & White Health
Roanoke, Texas, United States - Full Time
Skills Needed
Patient Relations, Scheduling, Insurance Verification, Communication Skills, Medical Records, Payment Processing, Interpersonal Skills, Mentoring, Problem Solving, Empathy, Computer Skills, Documentation, Financial Arrangements, Customer Service, Listening Skills, Adaptability
Specialization
A high school diploma or GED equivalent is required, along with at least one year of experience in a related field. Knowledge of patient registration and medical insurance claims procedures is essential.
Patient Services Specialist 2 at Baylor Scott & White Health
Fort Worth, Texas, United States - Full Time
Skills Needed
Patient Relations, Scheduling, Insurance Verification, Communication Skills, Medical Records, Payment Processing, Mentoring, Interpersonal Skills, Computer Skills, Financial Arrangements, Problem Solving, Empathy, Attention To Detail, Customer Service, Adaptability, Listening Skills
Specialization
A high school diploma or GED equivalent is required, along with at least one year of experience in a related field. Knowledge of patient registration and medical insurance claims procedures is essential.
Patient Services Specialist 2 at Baylor Scott & White Health
Irving, Texas, United States - Full Time
Skills Needed
Patient Relations, Scheduling, Insurance Verification, Communication Skills, Medical Records, Mentoring, Interpersonal Skills, Payment Processing, Problem Solving, Attention To Detail, Computer Skills, Empathy, Customer Service, Adaptability, Financial Arrangements, Listening Skills
Specialization
A high school diploma or GED equivalent is required along with at least one year of experience in a related field. Knowledge of patient registration and medical insurance claims procedures is essential.
Patient Services Coordinator at Silver Pine Medical Group
Sterling Heights, Michigan, United States - Full Time
Skills Needed
Data Entry, Medical Terminology, Pharmacology, Computer Skills, Communication, Teamwork, Hipaa Compliance
Specialization
Candidates should have a high school diploma or GED and preferably one to two years of clinical experience in a medical environment. Strong knowledge of medical terminology and exceptional computer skills are essential.
Patient Services Coordinator at VIA Health Partners
, South Carolina, United States - Full Time
Skills Needed
Patient Services, Scheduling, Communication, Collaboration, Medical Records, Office Administration, Healthcare Knowledge, Problem Solving, Time Management, Data Entry, Customer Service, Teamwork, Microsoft Word, Microsoft Excel, Microsoft Outlook, Referral Management
Specialization
An associate degree in a related field and a minimum of 2 years of experience in an office environment, preferably in healthcare, are required. Proficiency in Microsoft Office applications is also necessary.
Experience Required
Minimum 2 year(s)
Patient Services Specialist 2 at Baylor Scott White Health
Dallas, TX 75251, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Patient Access Representative at Legacy Health
Portland, Oregon, United States - Full Time
Skills Needed
Effective Communication, Critical Thinking, Problem Solving, Interpersonal Skills, Organizational Skills, Multi Tasking, Public Relations, Medical Terminology, Insurance Knowledge, Financial Communication, Emtala Guidelines, Electronic Medical Records, Microsoft Office, Billing And Collection, Customer Service, Detail Orientation
Specialization
A high school diploma is required, with preference for additional education in Health Records. Candidates should have at least one year of healthcare experience and six months of customer service experience.
Patient Experience Specialist at Krell Wellness Center
Prince George, BC, Canada - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 2 year(s)
PATIENT MONITORING NAVIGATOR at Comprehensive Community Health Centers Inc.
Glendale, California, United States - Full Time
Skills Needed
Bilingual, Documentation Skills, Multi Tasking, Training, Interpersonal Skills, Problem Solving, Organizational Skills, Communication Skills, Teamwork, Technology Proficiency, Patient Education, Data Monitoring, Device Calibration, Regulatory Compliance, Flexibility, Resourcefulness
Specialization
Candidates must have a Bachelor's degree in a relevant field or a CMA license, and be bilingual in English and Spanish. They should possess strong documentation skills and the ability to use technology effectively.
Out-patient Dietitian, Band 6 at Gloucestershire Hospitals NHS Foundation Trust
CG7, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
PRN Patient Service Rep Days at Ally Medical Management LLC
Dripping Springs, Texas, United States - Full Time
Skills Needed
Medical Terminology, Active Listening, Service Orientation, Computer Knowledge, Detail Oriented, Multitasking
Specialization
A high school diploma or GED is required, along with one or more years of clerical support experience. Candidates should have basic knowledge of medical terminology and excellent active listening skills.
Patient Benefits Coordinator at IRONWOOD PHYSICIANS,P.C.
Chandler, Arizona, United States - Full Time
Skills Needed
Insurance Verification, Medical Terminology, Attention To Detail, Accounting Knowledge, Chemotherapy Drugs Knowledge, Cpt Coding, Icd 9 Coding, Icd 10 Coding, Hcpcs Coding, Medical Office Operations, Ledger Knowledge, Cost Estimation, Financial Assistance Programs, Communication Skills, Mathematics, Computer Skills
Specialization
Candidates must have a minimum of 3 years of medical insurance experience, particularly in insurance verification. A high school diploma is required, with additional education preferred, and oncology experience is a plus.
Experience Required
Minimum 2 year(s)
Licensed Outpatient Clinician at Children's Hope Alliance
Statesville, North Carolina, United States - Full Time
Skills Needed
Therapy, Crisis Management, Assessment, Treatment Planning, Documentation, Communication, Teamwork, Leadership, Cultural Competence, Analytical Skills, Behavioral Strategies, Professionalism, Time Management, Trauma Informed Care, Interpersonal Skills, Decision Making
Specialization
A Master’s Degree in a Human Service or related field is required, along with valid licensure in relevant disciplines. Candidates should possess effective communication and analytical skills, with trauma-informed knowledge preferred.
Experience Required
Minimum 2 year(s)
Patient Services Co-ordinator at Danebridge Medical Practice
Northwich CW9 5HR, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Benefits Coordinator at IRONWOOD PHYSICIANS,P.C.
Chandler, Arizona, United States - Full Time
Skills Needed
Insurance Verification, Medical Terminology, Attention To Detail, Accounting Knowledge, Chemotherapy Drugs Knowledge, Cpt Coding, Icd 9 Coding, Icd 10 Coding, Hcpcs Coding, Medical Office Operations, Ledger Knowledge, Cost Estimation, Financial Assistance Programs, Communication Skills, Computer Skills, Mathematics
Specialization
Candidates must have a minimum of 3 years of medical insurance experience, particularly in insurance verification. A high school diploma is required, with additional education preferred.
Experience Required
Minimum 2 year(s)
PATIENT SERVICES COORDINATOR at Radiology Associates of Ocala
Ocala, FL 34471, USA - Full Time
Skills Needed
Medicare, Medical Terminology, Communication Skills, Medicaid, Ged, Medical Office
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Patient Services Coordinator at MCHC Health Centers
Ukiah, California, United States - Full Time
Skills Needed
Patient Centered Care, Team Collaboration, Communication, Problem Solving, Scheduling, Appointment Management, Patient Feedback, Service Delivery, Customer Service, Healthcare Setting
Specialization
A high school diploma or GED is required for this position. Preferred qualifications include one or more years of experience in a customer service role and in a healthcare setting.
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