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Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Patient Service, Scheduling, Pre Registration, Mychart Enrollment, Telephone Triage, Insurance Verification, Co Pay Collection, Patient Tracking, Record Tracking, Interpreter Services, Data Entry, Customer Service, Issue Resolution, Medical Terminology
Specialization
Minimum qualifications require a High School Diploma/GED and two years of experience in patient registration, appointment scheduling, insurance processing, or customer service, or an Associate’s Degree with one year of experience, or a Bachelor’s Degree. Preferred qualifications include knowledge of medical terminology, and the role requires physical dexterity, standing/walking/sitting for extended periods, and the ability to lift up to 25 pounds.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Patient Service, Scheduling, Pre Registration, Mychart Enrollment, Telephone Triage, Insurance Verification, Co Pay Collection, Patient Tracking, Record Tracking, Interpreter Services, Data Entry, Customer Service, Medical Terminology
Specialization
Minimum qualifications require a High School Diploma/GED and two years of experience in patient registration, appointment scheduling, insurance processing, or customer service, or an Associate’s Degree with one year of experience, or a Bachelor’s Degree. Preferred qualifications include knowledge of medical terminology.
Experience Required
Minimum 2 year(s)
Dental Patient Coordinator at Kip Dental
Littleton, Colorado, United States - Full Time
Skills Needed
Patient Check In/Out, Payment Processing, Insurance Verification, Appointment Scheduling, Treatment Plan Review, Customer Service, Office Support, Billing Inquiries, Reliability, Organization, Communication, Denticon Experience
Specialization
A minimum of two years of experience as a Dental Patient Coordinator or in a dental front office is required for consideration. Candidates must possess strong customer service skills, be reliable and organized, have insurance knowledge, and be proficient with office software.
Experience Required
Minimum 2 year(s)
Patient Service Specialist at Concentra
Windsor, Connecticut, United States - Full Time
Skills Needed
Patient Registration, Patient Scheduling, Customer Service, Multi Line Phone System, Hipaa Guidelines, Office Supplies Inventory, Data Entry, Breath Alcohol Tests, Drug Screens, Tb Skin Test Reads, Charge Entry, Appointment Reminders, Paperwork Management, Decision Making, Problem Solving, Professionalism
Specialization
Candidates must possess a High School Diploma or GED and have 6 months to 1 year of job-related experience, with a preference for working knowledge of state-specific occupational medicine requirements. Essential competencies include a service mentality, attention to detail, strong problem-solving abilities, and outstanding customer service skills while adhering to HIPAA guidelines.
Patient Service Specialist at Concentra
East Hartford, Connecticut, United States - Full Time
Skills Needed
Patient Registration, Patient Scheduling, Customer Service, Multi Line Phone System Management, Hipaa Guidelines, Data Entry, Office Supply Inventory, Patient Management System, Appointment Reminders, Charge Entry, Breath Alcohol Tests, Drug Screens, Tb Skin Test Reads, Attention To Detail, Problem Solving, Communication
Specialization
Candidates must possess a High School Diploma or GED and have 6 months to 1 year of job-related experience, with a preference for working knowledge of state-specific occupational medicine requirements. Essential competencies include strong customer service, attention to detail, flexibility, and the ability to handle sensitive information in compliance with HIPAA.
Patient Billing Specialist at MOUNTAIN LAND REHABILITATION LLC
Cottonwood Heights, Utah, United States - Full Time
Skills Needed
Patient Billing, Customer Service, Communication, Adaptability, Detail Orientation, Problem Solving, Payment Plans, Collaboration, Growth Mindset, Training Readiness
Specialization
The ideal candidate should possess a positive attitude, adaptability, and strong detail orientation, with customer service experience from fields like hospitality or retail being highly beneficial. While billing experience is preferred, the company emphasizes hiring for attitude and provides training on all necessary billing details.
Patient Service Specialist at Concentra
Springfield, Massachusetts, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Registration, Scheduling, Administrative Duties, Multi Line Phone Management, Inventory Management, Medical Assistant Duties, Team Collaboration, Confidentiality, Time Management, Initiative
Specialization
Candidates should have a high school diploma or GED and 6 months to 1 year of relevant experience. Skills in customer service, attention to detail, and the ability to handle sensitive information are essential.
Patient Service Specialist at Concentra
Ann Arbor, Michigan, United States - Full Time
Skills Needed
Patient Registration, Patient Scheduling, Customer Service, Multi Line Phone System, Hipaa Guidelines, Data Entry, Office Supply Management, Medical Records Filing, Appointment Reminders, Charge Entry, Breath Alcohol Testing, Drug Screens, Tb Skin Test Reads, Attention To Detail, Flexibility, Problem Solving
Specialization
Candidates must possess a High School Diploma or GED and have 6 months to 1 year of job-related experience, with a preference for working knowledge of state-specific occupational medicine requirements. Essential competencies include a service mentality, attention to detail, problem-solving ability, outstanding customer service skills, and the capacity to handle confidential information according to HIPAA.
Patient Service Specialist at Concentra
Ann Arbor, Michigan, United States - Full Time
Skills Needed
Patient Registration, Patient Scheduling, Customer Service, Multi Line Phone System Management, Hipaa Compliance, Data Entry, Office Supply Inventory, Medical Records Filing, Charge Entry, Breath Alcohol Testing, Drug Screening, Attention To Detail, Flexibility, Problem Solving, Microsoft Word, Microsoft Excel
Specialization
Candidates must possess a High School Diploma or GED and have 6 months to 1 year of job-related experience, with a preference for working knowledge of state-specific occupational medicine requirements. Essential competencies include a service mentality, attention to detail, problem-solving ability, and outstanding customer service skills while maintaining strict confidentiality.
SCH OUTPATIENT REHAB COORD at Sparrow
St. Johns, Michigan, United States - Full Time
Skills Needed
Secretarial Support, Patient Scheduling, Billing, Chart Preparation, Filing, Mail Handling, Office Equipment Operation, Clerical Tasks, Icd 9 Coding, Charge Entry, Supply Inventory, Purchasing Requisitions, Insurance Pre Authorization, Microsoft Office, Communication, Interpersonal Skills
Specialization
Candidates need a High School diploma or GED plus a minimum of two years of clerical experience in a medical office, or a Bachelor's degree in a related health science/administration field. Preferred qualifications include graduation from a medical office administration program and familiarity with various insurance programs.
Patient & Family Concierge at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Compassionate Service, Patient Support, Family Support, Administrative Tasks, Answering Phones, Stocking, Front Desk Operations, Greeting Visitors, Confidentiality, Resource Provision, Handling Belongings, Parking Validation, Cleaning, Inventory Management, Call Light Response
Specialization
A High School diploma or equivalent is required, or one year of previous job experience can substitute for the diploma/GED. Candidates must also successfully pass specific UPMC clearances (31, 33, 34, & 73) which require renewal.
Research Patient Recruiter at Temple University Health System
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Patient Recruitment, Informed Consent Document, Longitudinal Collections, Oncology Research
Specialization
A High School Diploma or Equivalent is required, though a Bachelor's Degree in a healthcare-related field or Trade School certification is preferred. Preferred experience includes one year in oncology research and one year in patient recruitment.
Research Patient Recruiter at Temple University Health System
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Patient Recruitment, Informed Consent Document, Longitudinal Collections, Oncology Research
Specialization
A High School Diploma or Equivalent is required, though a Bachelor's Degree in a healthcare-related field or Trade School is preferred. Preferred experience includes one year in oncology research and one year in patient recruitment.
Patient Service Specialist at Cleveland Clinic
Grosse Pointe, Michigan, United States - Full Time
Skills Needed
Patient Registration, Appointment Scheduling, Insurance Processing, Customer Service, Telephone Triage, Co Pay Collection, Patient Tracking, Record Tracking, Mychart Enrollment, Interpreter Services, Data Entry, Heart Model, Medical Terminology
Specialization
Minimum qualifications require a High School Diploma/GED and two years of relevant experience, or an Associate’s Degree with one year of experience, or a Bachelor’s Degree. Preferred qualifications include knowledge of medical terminology, and the role demands physical dexterity for operating office equipment and navigating a fast-paced hospital environment.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Patient Service, Scheduling, Pre Registration, Mychart Enrollment, Telephone Triage, Insurance Verification, Co Pay Collection, Patient Tracking, Record Tracking, Interpreter Services, Data Entry, Customer Service, Issue Resolution, Medical Terminology
Specialization
Minimum qualifications require a High School Diploma/GED and two years of experience in patient registration, appointment scheduling, insurance processing, or customer service, or an Associate’s Degree with one year of experience, or a Bachelor’s Degree. Preferred qualifications include knowledge of medical terminology, and the role requires physical dexterity, standing/walking/sitting for extended periods, and the ability to lift up to 25 pounds.
Patient Access Associate 2 at Inova Health System
Fairfax, Virginia, United States - Full Time
Skills Needed
Empathy, Insurance Verification, Scheduling, Referral Requirements, Benefit Explanation, Patient Liability Explanation, Safety Hazard Reporting, Volume Management, Accuracy, Workflow Revision, Problem Escalation, Problem Solving
Specialization
Candidates must possess a High School Diploma or GED, along with one year of healthcare patient access experience or healthcare revenue cycle experience, or a Bachelor's degree in lieu of experience. The role requires working an 8-hour shift Monday through Friday, with potential Saturday work after initial training.
Manager Patient Experience at UnityPoint Health
Dubuque, Iowa, United States - Full Time
Skills Needed
Patient Experience, Leadership, Data Analysis, Coaching, Communication, Collaboration, Program Oversight, Performance Management, Training, Patient Engagement, Budget Management, Problem Solving, Policy Development, Team Management, Service Excellence, Quality Improvement
Specialization
A Bachelor's Degree in healthcare administration or a related field is required, along with 3 years of healthcare or customer service experience. Certification as a Certified Patient Experience Professional (CPXP) must be obtained within 2 years of hire.
Experience Required
Minimum 2 year(s)
Patient Access Associate 1 at Inova
Leesburg, Virginia, United States - Full Time
Skills Needed
Customer Service, Medical Setting Experience, Insurance Verification, Communication, Problem Solving, Workflow Improvement, Patient Education, Data Documentation, Safety Reporting, Scheduling, Team Coordination, Financial Assistance, Demographic Information Collection, Mental Health Support, Wellness Program Knowledge, Patient Transport Coordination
Specialization
Candidates must have a high school diploma or GED and at least one year of customer service or medical experience. Preferred qualifications include two years of customer service experience or one year in a medical setting.
Patient Access Associate 1 at Inova Health System
Alexandria, Virginia, United States - Full Time
Skills Needed
Independent Work, Workflow Improvement, Problem Solving, Communication, Insurance Benefit Explanation, Payer Verification Systems, Patient Coordination, Information Documentation, Application Assistance, Safety Hazard Reporting, Scheduling Communication
Specialization
A High School Diploma or GED is required, along with one year of customer service experience or one year of experience in a medical setting; an Associate's degree can substitute for the experience requirement. Preferred qualifications include two years of customer service experience or one year in a medical setting.
Patient Access Associate 1 at Inova
Alexandria, Virginia, United States - Full Time
Skills Needed
Customer Service, Medical Setting Experience, Communication Skills, Insurance Verification, Problem Solving, Workflow Improvement, Patient Education, Data Documentation, Safety Reporting, Scheduling Coordination
Specialization
A high school diploma or GED is required, along with 1 year of customer service or medical experience. Preferred qualifications include 2 years of customer service experience or 1 year in a medical setting.
Patient Service Specialist at Cleveland Clinic
, , United States -
Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

0.0

Posted On

22 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Service, Scheduling, Pre-registration, MyChart Enrollment, Telephone Triage, Insurance Verification, Co-pay Collection, Patient Tracking, Record Tracking, Interpreter Services, Data Entry, Customer Service, Issue Resolution, Medical Terminology

Industry

Hospitals and Health Care

Description
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Patient Service Specialist Location Cuyahoga Falls Facility Stow Falls Medical Office Center Department Tallmadge Express Care-Regional Operations Job Code B15028 Shift Day/Evening/Night/Weekend Schedule 11:00am-7:30pm Job Summary Job Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic. A caregiver in this position will cover between 11:00am and 7:30pm with rotating weekend requirements. A caregiver who excels in this role will: Provide a comprehensive, proactive and “Patients First” experience for patients and visitors. Investigate, triage and resolve patient issues using the established HEART model. Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. Enter and maintain confidential patient information. Recruit, enroll and educate patients on MyChart and Appointment Pass. Minimum qualifications for the ideal future caregiver include: High School Diploma/GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR Associate’s Degree and one year of experience OR Bachelor’s Degree Preferred qualifications for the ideal future caregiver include: Knowledge of medical terminology Physical Requirements: Dexterity sufficient to operate a PC and other office equipment. Requires extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision. Must be able to navigate various locations and function in a fast-paced, hectic environment. Ability to lift and transport up to 25 pounds. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/ Please review the Equal Employment Opportunity poster. Cleveland Clinic is pleased to be an equal employment opportunity employer. We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.
Responsibilities
The Patient Service Specialist is responsible for delivering an exceptional experience to patients, families, and visitors, assisting with tasks ranging from scheduling and pre-registration to MyChart enrollment and visit preparations. Key duties include performing registration, telephone triage, insurance verification, co-pay collection, and maintaining confidential patient information.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Patient Service, Scheduling, Pre Registration, Mychart Enrollment, Telephone Triage, Insurance Verification, Co Pay Collection, Patient Tracking, Record Tracking, Interpreter Services, Data Entry, Customer Service, Issue Resolution, Medical Terminology
Specialization
Minimum qualifications require a High School Diploma/GED and two years of experience in patient registration, appointment scheduling, insurance processing, or customer service, or an Associate’s Degree with one year of experience, or a Bachelor’s Degree. Preferred qualifications include knowledge of medical terminology, and the role requires physical dexterity, standing/walking/sitting for extended periods, and the ability to lift up to 25 pounds.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Patient Service, Scheduling, Pre Registration, Mychart Enrollment, Telephone Triage, Insurance Verification, Co Pay Collection, Patient Tracking, Record Tracking, Interpreter Services, Data Entry, Customer Service, Medical Terminology
Specialization
Minimum qualifications require a High School Diploma/GED and two years of experience in patient registration, appointment scheduling, insurance processing, or customer service, or an Associate’s Degree with one year of experience, or a Bachelor’s Degree. Preferred qualifications include knowledge of medical terminology.
Experience Required
Minimum 2 year(s)
Dental Patient Coordinator at Kip Dental
Littleton, Colorado, United States - Full Time
Skills Needed
Patient Check In/Out, Payment Processing, Insurance Verification, Appointment Scheduling, Treatment Plan Review, Customer Service, Office Support, Billing Inquiries, Reliability, Organization, Communication, Denticon Experience
Specialization
A minimum of two years of experience as a Dental Patient Coordinator or in a dental front office is required for consideration. Candidates must possess strong customer service skills, be reliable and organized, have insurance knowledge, and be proficient with office software.
Experience Required
Minimum 2 year(s)
Patient Service Specialist at Concentra
Windsor, Connecticut, United States - Full Time
Skills Needed
Patient Registration, Patient Scheduling, Customer Service, Multi Line Phone System, Hipaa Guidelines, Office Supplies Inventory, Data Entry, Breath Alcohol Tests, Drug Screens, Tb Skin Test Reads, Charge Entry, Appointment Reminders, Paperwork Management, Decision Making, Problem Solving, Professionalism
Specialization
Candidates must possess a High School Diploma or GED and have 6 months to 1 year of job-related experience, with a preference for working knowledge of state-specific occupational medicine requirements. Essential competencies include a service mentality, attention to detail, strong problem-solving abilities, and outstanding customer service skills while adhering to HIPAA guidelines.
Patient Service Specialist at Concentra
East Hartford, Connecticut, United States - Full Time
Skills Needed
Patient Registration, Patient Scheduling, Customer Service, Multi Line Phone System Management, Hipaa Guidelines, Data Entry, Office Supply Inventory, Patient Management System, Appointment Reminders, Charge Entry, Breath Alcohol Tests, Drug Screens, Tb Skin Test Reads, Attention To Detail, Problem Solving, Communication
Specialization
Candidates must possess a High School Diploma or GED and have 6 months to 1 year of job-related experience, with a preference for working knowledge of state-specific occupational medicine requirements. Essential competencies include strong customer service, attention to detail, flexibility, and the ability to handle sensitive information in compliance with HIPAA.
Patient Billing Specialist at MOUNTAIN LAND REHABILITATION LLC
Cottonwood Heights, Utah, United States - Full Time
Skills Needed
Patient Billing, Customer Service, Communication, Adaptability, Detail Orientation, Problem Solving, Payment Plans, Collaboration, Growth Mindset, Training Readiness
Specialization
The ideal candidate should possess a positive attitude, adaptability, and strong detail orientation, with customer service experience from fields like hospitality or retail being highly beneficial. While billing experience is preferred, the company emphasizes hiring for attitude and provides training on all necessary billing details.
Patient Service Specialist at Concentra
Springfield, Massachusetts, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Registration, Scheduling, Administrative Duties, Multi Line Phone Management, Inventory Management, Medical Assistant Duties, Team Collaboration, Confidentiality, Time Management, Initiative
Specialization
Candidates should have a high school diploma or GED and 6 months to 1 year of relevant experience. Skills in customer service, attention to detail, and the ability to handle sensitive information are essential.
Patient Service Specialist at Concentra
Ann Arbor, Michigan, United States - Full Time
Skills Needed
Patient Registration, Patient Scheduling, Customer Service, Multi Line Phone System, Hipaa Guidelines, Data Entry, Office Supply Management, Medical Records Filing, Appointment Reminders, Charge Entry, Breath Alcohol Testing, Drug Screens, Tb Skin Test Reads, Attention To Detail, Flexibility, Problem Solving
Specialization
Candidates must possess a High School Diploma or GED and have 6 months to 1 year of job-related experience, with a preference for working knowledge of state-specific occupational medicine requirements. Essential competencies include a service mentality, attention to detail, problem-solving ability, outstanding customer service skills, and the capacity to handle confidential information according to HIPAA.
Patient Service Specialist at Concentra
Ann Arbor, Michigan, United States - Full Time
Skills Needed
Patient Registration, Patient Scheduling, Customer Service, Multi Line Phone System Management, Hipaa Compliance, Data Entry, Office Supply Inventory, Medical Records Filing, Charge Entry, Breath Alcohol Testing, Drug Screening, Attention To Detail, Flexibility, Problem Solving, Microsoft Word, Microsoft Excel
Specialization
Candidates must possess a High School Diploma or GED and have 6 months to 1 year of job-related experience, with a preference for working knowledge of state-specific occupational medicine requirements. Essential competencies include a service mentality, attention to detail, problem-solving ability, and outstanding customer service skills while maintaining strict confidentiality.
SCH OUTPATIENT REHAB COORD at Sparrow
St. Johns, Michigan, United States - Full Time
Skills Needed
Secretarial Support, Patient Scheduling, Billing, Chart Preparation, Filing, Mail Handling, Office Equipment Operation, Clerical Tasks, Icd 9 Coding, Charge Entry, Supply Inventory, Purchasing Requisitions, Insurance Pre Authorization, Microsoft Office, Communication, Interpersonal Skills
Specialization
Candidates need a High School diploma or GED plus a minimum of two years of clerical experience in a medical office, or a Bachelor's degree in a related health science/administration field. Preferred qualifications include graduation from a medical office administration program and familiarity with various insurance programs.
Patient & Family Concierge at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Compassionate Service, Patient Support, Family Support, Administrative Tasks, Answering Phones, Stocking, Front Desk Operations, Greeting Visitors, Confidentiality, Resource Provision, Handling Belongings, Parking Validation, Cleaning, Inventory Management, Call Light Response
Specialization
A High School diploma or equivalent is required, or one year of previous job experience can substitute for the diploma/GED. Candidates must also successfully pass specific UPMC clearances (31, 33, 34, & 73) which require renewal.
Research Patient Recruiter at Temple University Health System
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Patient Recruitment, Informed Consent Document, Longitudinal Collections, Oncology Research
Specialization
A High School Diploma or Equivalent is required, though a Bachelor's Degree in a healthcare-related field or Trade School certification is preferred. Preferred experience includes one year in oncology research and one year in patient recruitment.
Research Patient Recruiter at Temple University Health System
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Patient Recruitment, Informed Consent Document, Longitudinal Collections, Oncology Research
Specialization
A High School Diploma or Equivalent is required, though a Bachelor's Degree in a healthcare-related field or Trade School is preferred. Preferred experience includes one year in oncology research and one year in patient recruitment.
Patient Service Specialist at Cleveland Clinic
Grosse Pointe, Michigan, United States - Full Time
Skills Needed
Patient Registration, Appointment Scheduling, Insurance Processing, Customer Service, Telephone Triage, Co Pay Collection, Patient Tracking, Record Tracking, Mychart Enrollment, Interpreter Services, Data Entry, Heart Model, Medical Terminology
Specialization
Minimum qualifications require a High School Diploma/GED and two years of relevant experience, or an Associate’s Degree with one year of experience, or a Bachelor’s Degree. Preferred qualifications include knowledge of medical terminology, and the role demands physical dexterity for operating office equipment and navigating a fast-paced hospital environment.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Patient Service, Scheduling, Pre Registration, Mychart Enrollment, Telephone Triage, Insurance Verification, Co Pay Collection, Patient Tracking, Record Tracking, Interpreter Services, Data Entry, Customer Service, Issue Resolution, Medical Terminology
Specialization
Minimum qualifications require a High School Diploma/GED and two years of experience in patient registration, appointment scheduling, insurance processing, or customer service, or an Associate’s Degree with one year of experience, or a Bachelor’s Degree. Preferred qualifications include knowledge of medical terminology, and the role requires physical dexterity, standing/walking/sitting for extended periods, and the ability to lift up to 25 pounds.
Patient Access Associate 2 at Inova Health System
Fairfax, Virginia, United States - Full Time
Skills Needed
Empathy, Insurance Verification, Scheduling, Referral Requirements, Benefit Explanation, Patient Liability Explanation, Safety Hazard Reporting, Volume Management, Accuracy, Workflow Revision, Problem Escalation, Problem Solving
Specialization
Candidates must possess a High School Diploma or GED, along with one year of healthcare patient access experience or healthcare revenue cycle experience, or a Bachelor's degree in lieu of experience. The role requires working an 8-hour shift Monday through Friday, with potential Saturday work after initial training.
Manager Patient Experience at UnityPoint Health
Dubuque, Iowa, United States - Full Time
Skills Needed
Patient Experience, Leadership, Data Analysis, Coaching, Communication, Collaboration, Program Oversight, Performance Management, Training, Patient Engagement, Budget Management, Problem Solving, Policy Development, Team Management, Service Excellence, Quality Improvement
Specialization
A Bachelor's Degree in healthcare administration or a related field is required, along with 3 years of healthcare or customer service experience. Certification as a Certified Patient Experience Professional (CPXP) must be obtained within 2 years of hire.
Experience Required
Minimum 2 year(s)
Patient Access Associate 1 at Inova
Leesburg, Virginia, United States - Full Time
Skills Needed
Customer Service, Medical Setting Experience, Insurance Verification, Communication, Problem Solving, Workflow Improvement, Patient Education, Data Documentation, Safety Reporting, Scheduling, Team Coordination, Financial Assistance, Demographic Information Collection, Mental Health Support, Wellness Program Knowledge, Patient Transport Coordination
Specialization
Candidates must have a high school diploma or GED and at least one year of customer service or medical experience. Preferred qualifications include two years of customer service experience or one year in a medical setting.
Patient Access Associate 1 at Inova Health System
Alexandria, Virginia, United States - Full Time
Skills Needed
Independent Work, Workflow Improvement, Problem Solving, Communication, Insurance Benefit Explanation, Payer Verification Systems, Patient Coordination, Information Documentation, Application Assistance, Safety Hazard Reporting, Scheduling Communication
Specialization
A High School Diploma or GED is required, along with one year of customer service experience or one year of experience in a medical setting; an Associate's degree can substitute for the experience requirement. Preferred qualifications include two years of customer service experience or one year in a medical setting.
Patient Access Associate 1 at Inova
Alexandria, Virginia, United States - Full Time
Skills Needed
Customer Service, Medical Setting Experience, Communication Skills, Insurance Verification, Problem Solving, Workflow Improvement, Patient Education, Data Documentation, Safety Reporting, Scheduling Coordination
Specialization
A high school diploma or GED is required, along with 1 year of customer service or medical experience. Preferred qualifications include 2 years of customer service experience or 1 year in a medical setting.