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Patient Service Representative I at Solaris Health Holdings LLC
Ocala, Florida, United States - Full Time
Skills Needed
Customer Service, Organizational Skills, Multi Tasking, Communication Skills, Interpersonal Skills, Medical Terminology, Healthcare Systems Operations, Emr Navigation, Financial Record Keeping, Insurance Verification, Confidentiality Compliance, Time Management, Problem Solving, Attention To Detail, Inventory Management, Referral Management
Specialization
A high school diploma or equivalent is required, with some college work preferred. Candidates should have 1-3 years of customer service experience, preferably in a medical office setting, along with basic knowledge of medical coding.
Experience Required
Minimum 2 year(s)
Patient Service Representative I at MidLantic Urology
Clayton, North Carolina, United States - Full Time
Skills Needed
Customer Service, Organizational Skills, Multi Tasking, Communication Skills, Interpersonal Skills, Medical Terminology, Healthcare Systems Operations, Emr Navigation, Financial Record Keeping, Insurance Verification, Cpt Coding, Icd 10 Coding, Time Management, Confidentiality, Problem Solving, Attention To Detail
Specialization
A high school diploma or equivalent is required, with some college work preferred. Candidates should have 1-3 years of customer service experience, preferably in a medical office setting, along with basic knowledge of medical coding.
Patient Service Representative I at Solaris Health (UroPartners and Urologic Specialists of Northwest Indiana )
Melrose Park, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Medical Records, Appointment Scheduling, Insurance Verification, Organizational Skills, Communication Skills, Interpersonal Skills, Healthcare Systems, Emr Navigation, Medical Terminology, Financial Record Keeping, Cpt Coding, Icd 10 Coding, Time Management, Confidentiality
Specialization
A high school diploma or equivalent is required, with some college work preferred. Candidates should have 1-3 years of customer service experience, preferably in a medical office setting.
PATIENT ACCOUNT COORDINATOR 40hrs at Cary Medical Center
Caribou, Maine, United States - Full Time
Skills Needed
Billing, Insurance Claims, Communication Skills, Teamwork, Collaboration, Problem Solving, Data Entry, Customer Service
Specialization
A minimum of an Associate Degree or equivalent experience is preferred. Strong communication skills and the ability to type at least 30 words per minute with accuracy are required.
Chauffeur für Patiententransporte at Swiss Medical Network
Solothurn, Solothurn, Switzerland - Full Time
Skills Needed
Driving License Category B, Patient Transport, German Language Skills, Interpersonal Skills, Flexibility, Organizational Skills, Loyalty, Discretion
Specialization
A valid driving license (Category B) and BPT authorization are required, along with very good German language skills. Candidates should have a clean record, a high sense of responsibility, and enjoy interacting with people.
Addictions Counselor - Outpatient at Gaudenzia, Inc.
Coatsville, Missouri, United States - Full Time
Skills Needed
Client Care, Counseling, Assessment, Treatment Planning, Documentation, Group Sessions, Individual Sessions, Progress Monitoring, Resource Coordination, Discharge Planning, Follow Up, Communication, Integrity, Data Driven Decisions, Support
Specialization
Candidates must meet specific educational and clinical experience requirements based on the counselor level. Acceptable degrees include Social Work, Psychology, Addiction, Counseling, and related fields.
Experience Required
Minimum 2 year(s)
Casual Patient & Family Concierge at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Patient Experience, Customer Service, Compassion, Communication, Confidentiality, Cleaning, Inventory Management, Patient Transport, Assisting Patients, Problem Solving, Teamwork, Attention To Detail, Time Management, Reporting, Auditing
Specialization
Candidates must have a high school diploma or equivalent, or one year of job experience in lieu of a diploma. Previous healthcare or customer service experience is preferred but not required.
Outpatient Registration Scheduler at Providence Medical Center
Kansas City, KS 66112, USA - Full Time
Skills Needed
Color, Discrimination
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Patient Benefit Representative Sr at Texas Oncology
Dallas, TX 75230, USA - Full Time
Skills Needed
Finance, Terminology, Addition
Specialization
Business, Finance
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Patient Support Specialist-Rehab at Hillsboro Area Hospital Inc
Hillsboro, Illinois, United States - Full Time
Skills Needed
Clerical Duties, Patient Management, Communication, Organization, Teamwork, Problem Solving, Time Management, Confidentiality, Patient Care, Cleaning, Supply Management, Customer Service, Attention To Detail, Adaptability, Knowledge Of Policies, Emotional Intelligence, Physical Therapy Knowledge
Specialization
Candidates must be able to read, write, and communicate in English, with a high school diploma or GED preferred. Healthcare-related experience is helpful, and CPR certification is required within six months of hire.
Patient Assistant (Receptionist) at St Andrews Health Centre
London E3 3FF, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
New Patient Ambassador-Bilingual at Florida Urology Partners LLP
Tampa, Florida, United States - Full Time
Skills Needed
Bilingual, Customer Service, Electronic Medical Record, Insurance Verification, Microsoft Office, Professionalism, Computer Literacy
Specialization
A high school diploma is required, along with fluency in both Spanish and English. At least one year of medical office experience is required, and call center experience is preferred.
Sales & Patient Lead Coordinator at Batley Carr Dental Centre
Dewsbury WF13 2HQ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Volunteer Patient Safety Partner at Independent Health Group
Bath BA2 8SG, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Support Worker - Grade V at Beaumont Hospital
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Mathematics, English
Specialization
In the department of education leaving certificate examination including
Qualification
Trade Certificate
Patient Transfer Assistant $19.00 at On Time Ambulance
Roselle, New Jersey, United States - Full Time
Skills Needed
Driving, Patient Assistance, Communication, Documentation, Cleaning, Disinfecting, Lifting, Moving Patients, Compassion, Sensitivity, Equipment Handling, Stair Navigation, Teamwork, Vehicle Maintenance, Safety Procedures, Customer Service
Specialization
Candidates must have a valid driver's license and experience driving larger vehicles. They must also pass a criminal background check and drug screening, and be able to lift and carry patients safely.
Patient Collection Representative at BriteLife Recovery
Englewd Clfs, NJ 07632, USA - Full Time
Skills Needed
Interpersonal Skills, Management Skills, Discretion
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Patient Service Representative I at Integrated Medical Professionals PLLC
New York, New York, United States - Full Time
Skills Needed
Customer Service, Organizational Skills, Multi Tasking, Communication Skills, Interpersonal Skills, Medical Terminology, Healthcare Systems, Emr Navigation, Insurance Verification, Financial Record Keeping, Problem Solving, Attention To Detail, Time Management, Cpt Coding, Icd 10 Coding
Specialization
A high school diploma or equivalent is required, with some college work preferred. Candidates should have 1-3 years of customer service experience, preferably in a medical office setting.
Patient Service Representative II at Solaris Health Holdings LLC
Annapolis, Maryland, United States - Full Time
Skills Needed
Customer Service, Medical Terminology, Organizational Skills, Multi Tasking, Communication Skills, Interpersonal Skills, Healthcare Systems, Emr Navigation, Problem Solving, Financial Record Keeping, Insurance Knowledge, Confidentiality Compliance, Office Equipment Management, Appointment Scheduling, Patient Registration, Referral Processing
Specialization
A high school diploma or equivalent is required, with some college work preferred. Candidates should have 2-3 years of customer service experience, preferably in a medical office setting, along with basic knowledge of CPT and ICD-10 coding.
Experience Required
Minimum 2 year(s)
Patient Service Representative II at Solaris Health Holdings LLC
West Bloomfield, New York, United States - Full Time
Skills Needed
Customer Service, Medical Terminology, Organizational Skills, Communication Skills, Interpersonal Skills, Healthcare Systems Operations, Emr Navigation, Problem Solving, Scheduling, Patient Registration, Billing Support, Confidentiality, Time Management, Insurance Knowledge, Multi Tasking, Attention To Detail
Specialization
A high school diploma or equivalent is required, with some college work preferred. Candidates should have 2-3 years of customer service experience, preferably in a medical office setting, along with knowledge of medical coding.
Experience Required
Minimum 2 year(s)
Patient Service Representative I at Solaris Health Holdings LLC
Ocala, Florida, United States -
Full Time


Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

0.0

Posted On

31 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Organizational Skills, Multi-tasking, Communication Skills, Interpersonal Skills, Medical Terminology, Healthcare Systems Operations, EMR Navigation, Financial Record Keeping, Insurance Verification, Confidentiality Compliance, Time Management, Problem Solving, Attention to Detail, Inventory Management, Referral Management

Industry

Hospitals and Health Care

Description
Description GENERAL SUMMARY The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff. ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Welcomes and greets all patients and visitors, in person or over the phone. Is responsible for keeping the front desk area clean and organized. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards). Collects outstanding patient balances. Obtains referrals and authorizations when required. Scans incoming faxes, consents, reports, and all other patient information into patient chart. Generates batch transmittal reports for each day. Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff. Schedules follow up services and office visits for patients. Responds to inquiries by patients, prospective patients, and visitors in a courteous manner. Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment. Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. Ensures proper hand off of responsibilities once their task is completed. Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts. Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions. Consistently demonstrates good use of time and resources. Ensuring that all medical records are accurate and complete. Performs other position related duties as assigned. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs. Ability to answer multiple incoming telephone calls. Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations. Customer-oriented with ability to remain calm in difficult situations. Ability to work independently and manage multiple deadlines. Ability to comprehend established office routines and policies. Ability to keep financial records and perform mathematical tasks. Knowledge of Medical Terminology. Excellent verbal and written communication skills. Proficient interpersonal relations skills. Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.). Ability to navigate online health insurance portals to verify benefits. Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse. Complies with HR confidentiality standards. Requirements EDUCATION REQUIREMENTS High School Diploma or equivalent required. Some college work preferred. EXPERIENCE REQUIREMENTS Minimum of 1-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred. Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%
Responsibilities
The Patient Service Representative I is responsible for providing exemplary customer service and coordinating clerical tasks to ensure a seamless patient experience. This includes managing patient intake and checkout processes, scheduling appointments, and maintaining accurate medical records.
Patient Service Representative I at Solaris Health Holdings LLC
Ocala, Florida, United States - Full Time
Skills Needed
Customer Service, Organizational Skills, Multi Tasking, Communication Skills, Interpersonal Skills, Medical Terminology, Healthcare Systems Operations, Emr Navigation, Financial Record Keeping, Insurance Verification, Confidentiality Compliance, Time Management, Problem Solving, Attention To Detail, Inventory Management, Referral Management
Specialization
A high school diploma or equivalent is required, with some college work preferred. Candidates should have 1-3 years of customer service experience, preferably in a medical office setting, along with basic knowledge of medical coding.
Experience Required
Minimum 2 year(s)
Patient Service Representative I at MidLantic Urology
Clayton, North Carolina, United States - Full Time
Skills Needed
Customer Service, Organizational Skills, Multi Tasking, Communication Skills, Interpersonal Skills, Medical Terminology, Healthcare Systems Operations, Emr Navigation, Financial Record Keeping, Insurance Verification, Cpt Coding, Icd 10 Coding, Time Management, Confidentiality, Problem Solving, Attention To Detail
Specialization
A high school diploma or equivalent is required, with some college work preferred. Candidates should have 1-3 years of customer service experience, preferably in a medical office setting, along with basic knowledge of medical coding.
Patient Service Representative I at Solaris Health (UroPartners and Urologic Specialists of Northwest Indiana )
Melrose Park, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Medical Records, Appointment Scheduling, Insurance Verification, Organizational Skills, Communication Skills, Interpersonal Skills, Healthcare Systems, Emr Navigation, Medical Terminology, Financial Record Keeping, Cpt Coding, Icd 10 Coding, Time Management, Confidentiality
Specialization
A high school diploma or equivalent is required, with some college work preferred. Candidates should have 1-3 years of customer service experience, preferably in a medical office setting.
PATIENT ACCOUNT COORDINATOR 40hrs at Cary Medical Center
Caribou, Maine, United States - Full Time
Skills Needed
Billing, Insurance Claims, Communication Skills, Teamwork, Collaboration, Problem Solving, Data Entry, Customer Service
Specialization
A minimum of an Associate Degree or equivalent experience is preferred. Strong communication skills and the ability to type at least 30 words per minute with accuracy are required.
Chauffeur für Patiententransporte at Swiss Medical Network
Solothurn, Solothurn, Switzerland - Full Time
Skills Needed
Driving License Category B, Patient Transport, German Language Skills, Interpersonal Skills, Flexibility, Organizational Skills, Loyalty, Discretion
Specialization
A valid driving license (Category B) and BPT authorization are required, along with very good German language skills. Candidates should have a clean record, a high sense of responsibility, and enjoy interacting with people.
Addictions Counselor - Outpatient at Gaudenzia, Inc.
Coatsville, Missouri, United States - Full Time
Skills Needed
Client Care, Counseling, Assessment, Treatment Planning, Documentation, Group Sessions, Individual Sessions, Progress Monitoring, Resource Coordination, Discharge Planning, Follow Up, Communication, Integrity, Data Driven Decisions, Support
Specialization
Candidates must meet specific educational and clinical experience requirements based on the counselor level. Acceptable degrees include Social Work, Psychology, Addiction, Counseling, and related fields.
Experience Required
Minimum 2 year(s)
Casual Patient & Family Concierge at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Patient Experience, Customer Service, Compassion, Communication, Confidentiality, Cleaning, Inventory Management, Patient Transport, Assisting Patients, Problem Solving, Teamwork, Attention To Detail, Time Management, Reporting, Auditing
Specialization
Candidates must have a high school diploma or equivalent, or one year of job experience in lieu of a diploma. Previous healthcare or customer service experience is preferred but not required.
Outpatient Registration Scheduler at Providence Medical Center
Kansas City, KS 66112, USA - Full Time
Skills Needed
Color, Discrimination
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Patient Benefit Representative Sr at Texas Oncology
Dallas, TX 75230, USA - Full Time
Skills Needed
Finance, Terminology, Addition
Specialization
Business, Finance
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Patient Support Specialist-Rehab at Hillsboro Area Hospital Inc
Hillsboro, Illinois, United States - Full Time
Skills Needed
Clerical Duties, Patient Management, Communication, Organization, Teamwork, Problem Solving, Time Management, Confidentiality, Patient Care, Cleaning, Supply Management, Customer Service, Attention To Detail, Adaptability, Knowledge Of Policies, Emotional Intelligence, Physical Therapy Knowledge
Specialization
Candidates must be able to read, write, and communicate in English, with a high school diploma or GED preferred. Healthcare-related experience is helpful, and CPR certification is required within six months of hire.
Patient Assistant (Receptionist) at St Andrews Health Centre
London E3 3FF, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
New Patient Ambassador-Bilingual at Florida Urology Partners LLP
Tampa, Florida, United States - Full Time
Skills Needed
Bilingual, Customer Service, Electronic Medical Record, Insurance Verification, Microsoft Office, Professionalism, Computer Literacy
Specialization
A high school diploma is required, along with fluency in both Spanish and English. At least one year of medical office experience is required, and call center experience is preferred.
Sales & Patient Lead Coordinator at Batley Carr Dental Centre
Dewsbury WF13 2HQ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Volunteer Patient Safety Partner at Independent Health Group
Bath BA2 8SG, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Support Worker - Grade V at Beaumont Hospital
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Mathematics, English
Specialization
In the department of education leaving certificate examination including
Qualification
Trade Certificate
Patient Transfer Assistant $19.00 at On Time Ambulance
Roselle, New Jersey, United States - Full Time
Skills Needed
Driving, Patient Assistance, Communication, Documentation, Cleaning, Disinfecting, Lifting, Moving Patients, Compassion, Sensitivity, Equipment Handling, Stair Navigation, Teamwork, Vehicle Maintenance, Safety Procedures, Customer Service
Specialization
Candidates must have a valid driver's license and experience driving larger vehicles. They must also pass a criminal background check and drug screening, and be able to lift and carry patients safely.
Patient Collection Representative at BriteLife Recovery
Englewd Clfs, NJ 07632, USA - Full Time
Skills Needed
Interpersonal Skills, Management Skills, Discretion
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Patient Service Representative I at Integrated Medical Professionals PLLC
New York, New York, United States - Full Time
Skills Needed
Customer Service, Organizational Skills, Multi Tasking, Communication Skills, Interpersonal Skills, Medical Terminology, Healthcare Systems, Emr Navigation, Insurance Verification, Financial Record Keeping, Problem Solving, Attention To Detail, Time Management, Cpt Coding, Icd 10 Coding
Specialization
A high school diploma or equivalent is required, with some college work preferred. Candidates should have 1-3 years of customer service experience, preferably in a medical office setting.
Patient Service Representative II at Solaris Health Holdings LLC
Annapolis, Maryland, United States - Full Time
Skills Needed
Customer Service, Medical Terminology, Organizational Skills, Multi Tasking, Communication Skills, Interpersonal Skills, Healthcare Systems, Emr Navigation, Problem Solving, Financial Record Keeping, Insurance Knowledge, Confidentiality Compliance, Office Equipment Management, Appointment Scheduling, Patient Registration, Referral Processing
Specialization
A high school diploma or equivalent is required, with some college work preferred. Candidates should have 2-3 years of customer service experience, preferably in a medical office setting, along with basic knowledge of CPT and ICD-10 coding.
Experience Required
Minimum 2 year(s)
Patient Service Representative II at Solaris Health Holdings LLC
West Bloomfield, New York, United States - Full Time
Skills Needed
Customer Service, Medical Terminology, Organizational Skills, Communication Skills, Interpersonal Skills, Healthcare Systems Operations, Emr Navigation, Problem Solving, Scheduling, Patient Registration, Billing Support, Confidentiality, Time Management, Insurance Knowledge, Multi Tasking, Attention To Detail
Specialization
A high school diploma or equivalent is required, with some college work preferred. Candidates should have 2-3 years of customer service experience, preferably in a medical office setting, along with knowledge of medical coding.
Experience Required
Minimum 2 year(s)
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