The Assistant Community Manager will assist the Community Manager with multiple administrative responsibilities and duties to prepare for growth into a full Community Manager role.

DESCRIPTION

Assistant Community Manager
Full-Time
Arrow Real Estate offers full-service asset management for communities. We are looking for an energetic, passionate, personable, and detail-oriented professional to join our growing team. The right candidate will be fastidious, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.
Position Description: The Assistant Community Manager will assist the Community Manager with multiple administrative responsibilities and duties to prepare for growth into a full Community Manager role.

Responsibilities:

• Provide extraordinary customer service to homeowners, Board Members, and vendors.
• Directly assist the Community Manager with community related tasks.
• Board packet assembly, agenda preparation.
• Updating association portals, including but not limited to current documents, board member names and positions, community calendar, posting minutes, and sending email blasts.
• Communicate and coordinate with third party vendors.
• Assist with architectural application process.
• Create work orders for the appropriate vendor, follow up on status of work orders, and update system notes as necessary.
• Additional duties as assigned.

Qualifications:

• 4-year college degree preferred but not required.
• 1-2 years of experience working for an HOA.
• Knowledge of AppFolio is a plus.
• Knowledge of HOA regulations and procedures is a plus.
• Extraordinary customer service skills.
• Exceptional phone etiquette, writing, and communication skills.
• Strong organizational skills with attention to detail.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Proficient in reviewing and understanding budgets and financial statements.
• Ability to effectively manage time and prioritize tasks.
• An honest, responsible, optimistic, and enjoyable demeanor.
• Ability to work independently and as part of a team.

Job Type: Full-time

• Monday to Friday
• Evenings as needed
• On call
• Overtime

Compensation and Benefits:

• 401(k)
• Dental Insurance
• Vision Insurance
• Health Insurance
• 7 paid Holidays
• 13 days of paid time off (PTO)
• Employer Funded Education
• Bonus Opportunities
• Fitness Center
• Game Room
• Mother’s Room

Eligible after 90 days of employment.
Core Values:

To achieve success, the Arrow Real Estate team must embrace:

• 1st class business, 1st class way.
• Open, honest, and direct communication.
• Team is the source of our strength.
• Continual improvement and self-renewal.
• Integrity.
• Have fun and give back!

Apply:
Respond with your resume and a brief email explaining why you are a fit for our company (100 words or less).
Employee Acknowledgement
This job description is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the company. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments required by company officials. This job description does not constitute an employment contract between the company and any employee. The job responsibilities of this position may include cross-training in other functions to ensure satisfactory operation.
Arrow Real Estate provides equal employment opportunity. Discrimination of any type will not be tolerated. Arrow Real Estate is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

• Provide extraordinary customer service to homeowners, Board Members, and vendors.
• Directly assist the Community Manager with community related tasks.
• Board packet assembly, agenda preparation.
• Updating association portals, including but not limited to current documents, board member names and positions, community calendar, posting minutes, and sending email blasts.
• Communicate and coordinate with third party vendors.
• Assist with architectural application process.
• Create work orders for the appropriate vendor, follow up on status of work orders, and update system notes as necessary.
• Additional duties as assigned