WHEN YOU JOIN VERIZON

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

KEY RESPONSIBILITIES:

• Purchase Requisition Creation: Agents process Purchase Requisitions (PRs) for both domestic and international end users in procurement software (Ariba, nSAP, vSAP, S4).
• Maintain Compliance: When creating PRs, Agents must ensure accuracy and alignment with Verizon’s procurement policies.
• Maintain a High Level Customer Service: Agents maintain a high level of customer service by ensuring timely resolution and accurate processing of PRs, while maintaining clear and consistent communication throughout the process.
• Involvement in Process Improvement : Agents identify and support process improvement initiatives to enhance efficiency, streamline the requisition workflow and improve end user satisfaction.

KEY RESPONSIBILITIES:

• Be part of the team that owns the End-to-End (E2E) process for all PC Accessory and discretionary desktop, laptop, and Mac requisitions.
• Tickets are submitted via a Service Now ticketing tool (AYS)
• Review “AYS tickets” for all hardware requests, verifying requestor type (new hire, employee, contractor), request type (standard/exception), and the appropriate ERP system (Ariba, nSAP, or vSAP).
• For new discretionary purchases of desktops, laptops, or Macs, ensure a WBS/AFE funding code is obtained.
• Create Purchase Requisitions (PRs) in the selected ERP system, including requestor information, funding details (if applicable), shipment address, and approval flow.
• Manage and update your AYS requests to inform end-users of pending manager approvals and proactively monitor aging approvals to ensure timely Purchase Order (PO) creation.
• Send POs to suppliers for confirmation and update tickets with estimated shipping dates.
• Complete Goods Receipts, update, and close tickets once devices are received and confirmed by the end-user.
• Manage end-to-end processing of non-catalogue procurement requests.
• Review incoming requests for completeness, accuracy, and compliance with organizational policies and relevant regulations.
• Collaborate with cross-functional teams (e.g., Finance, Sourcing, Accounts Payable) to facilitate smooth request processing and resolve issues.
• Proactively communicate status updates to stakeholders throughout the requisition lifecycle, from initial review to order placement.
• Complete necessary documentation (e.g., Goods Receipts, Service Entry Sheets) upon confirmed delivery of goods or services.

You’ll need to have:

• A Bachelor’s degree in business, or related field.
• Willingness to work virtually and in-person, and to attend company events.
• Internship experience in a business or related field and / or a project portfolio that supports.

Even better if you have one or more of the following:

• Experience in Microsoft Office and/or Google Suite.
• Exposure to enterprise software or related enterprise systems (ERP’s).
• Demonstrated strong verbal, written, communication and presentation skills.
• Demonstrated independent thinking, relationship and project management, and attention to detail.
• Analytical and leadership skills.