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Representative, Customer Success at Pilot Company
Knoxville, Tennessee, United States - Full Time
Skills Needed
Customer Relationship Management, Issue Resolution, Customer Inquiry Handling, Sales Collaboration, Crm Management, Account Onboarding, Data Upkeep, Customer Feedback Management, Account Analysis, Trend Reporting, Business Reviews, Cross Functional Networking, Compliance, Organizational Skills, Communication, Time Management
Specialization
A high school diploma or equivalent is required, though a Bachelor's degree or two years of sales support experience is preferred. Candidates need intermediate skills in Microsoft Office and CRM software (preferably Salesforce), along with strong organizational, communication, and time management abilities to handle multiple projects in a fast-paced environment.
Cashier at Pilot Company
Bloomsbury, New Jersey, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Teamwork, Inventory Management, Cash Register Operation, Cleanliness, Flexible Schedule
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and the ability to work a flexible schedule are preferred.
Cashier at Pilot Company
Disputanta, Virginia, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Teamwork, Inventory Management, Cash Register Operation, Cleanliness, Flexible Schedule
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and the ability to work a flexible schedule are preferred.
Janitorial Maintenance at Pilot Company
Gila Bend, Arizona, United States - Full Time
Skills Needed
Team Building, Customer Service, Cleaning, General Maintenance, Guest Service, Self Motivated, Teamwork, Flexibility
Specialization
Candidates should be highly motivated self-starters with the ability to work as part of a team. They must be able to lift 50 pounds and work a flexible schedule.
Deli Baker at Pilot Company
Bishopville, South Carolina, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Safety, Food Preparation, Teamwork, Computer Skills
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and ServSafe certification are preferred.
Fuel Attendant at Pilot Company
Simpsonville, Kentucky, United States - Full Time
Skills Needed
Customer Service, Team Building, Mechanical Fixes, Flexible Schedule, Maintenance, Upkeep, Greet Guests, Assist Guests
Specialization
Candidates should be highly motivated self-starters who can work as part of a team. They must be able to lift 50 pounds and work a flexible schedule that includes nights, days, weekends, and holidays.
Human Resources Generalist at Upson Company
Caldwell, Idaho, United States - Full Time
Skills Needed
Professionalism, Communication Skills, Listening Skills, Confidentiality, Customer Service, Problem Solving, Self Motivation, Organizational Skills, Multi Tasking, Dependability, Teamwork, Integrity
Specialization
Candidates must be at least 18 years old, fluent in English, and able to work in the office. A valid driver's license and the ability to pass a pre-hire drug screen are also required.
Experience Required
Minimum 2 year(s)
Deli Baker at Pilot Company
Winnemucca, Nevada, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Safety, Food Preparation, Teamwork, Process Management, Computer Skills
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and ServSafe certification are preferred.
Deli Baker at Pilot Company
Childress, Texas, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Safety, Food Preparation, Teamwork, Computer Skills
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and ServSafe certification are preferred.
Deli Baker at Pilot Company
Bethlehem Township, New Jersey, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Safety, Food Preparation, Teamwork, Process Management, Computer Skills, Communication Skills
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and ServSafe certification are preferred.
Janitorial Maintenance at Pilot Company
Wamsutter, Wyoming, United States - Full Time
Skills Needed
Team Building, Customer Service, Guest Service, Cleaning, Maintenance, Self Starter, Teamwork, Flexibility, Physical Stamina, Problem Solving
Specialization
Candidates should be highly motivated self-starters with the ability to work as part of a team. They must be able to lift 50 pounds and work a flexible schedule that includes nights, days, weekends, and holidays.
Coffee Attendant at Pilot Company
Newburgh, New York, United States - Full Time
Skills Needed
Customer Service, Team Building, Coffee Preparation, Supply Restocking, Food Safety Knowledge, Self Motivation, Flexibility, Physical Stamina
Specialization
Candidates should be highly motivated self-starters who can work as part of a team and are able to lift 50 pounds. A flexible schedule is required, including nights, weekends, and holidays.
Fuel Attendant at Pilot Company
Canton, Ohio, United States - Full Time
Skills Needed
Customer Service, Team Building, Mechanical Fixes, Flexible Schedule, Maintenance, Communication
Specialization
Candidates should be highly motivated self-starters with the ability to work as part of a team. They must be able to lift 50 pounds and work a flexible schedule that includes nights, days, weekends, and holidays.
Cashier at Pilot Company
Muskogee, Oklahoma, United States - Full Time
Skills Needed
Guest Service Skills, Teamwork, Sales Transactions, Computer Skills, Telephone Skills, Inventory Management, Cleanliness, Flexibility
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and the ability to work a flexible schedule are preferred.
Cashier at Pilot Company
Monahans, Texas, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Teamwork, Inventory Management, Cash Register Operation, Cleanliness, Communication, Flexibility
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and the ability to work a flexible schedule are preferred.
Subway Cashier at Pilot Company
Lebanon Junction, Kentucky, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Management, Subway Processes, Teamwork, Inventory Management, Cash Register Operation, Cleanliness, Customer Focus
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Preferred qualifications include experience in a similar position and the ability to work a flexible schedule.
Subway Cashier at Pilot Company
Pioneer, Tennessee, United States - Full Time
Skills Needed
Guest Service, Team Building, Cash Register Operation, Inventory Maintenance, Food Preparation, Cleanliness Maintenance, Teamwork, Computer Use, Telephone Use, Subway Processes, Food Safety
Specialization
Candidates must possess incredible guest service skills and the ability to maintain a guest-focused culture, along with the capability to complete accurate sales transactions. Essential qualifications also include the ability to safely manage and prepare food while adhering to Subway processes and policies.
Deli Baker at Pilot Company
, New Mexico, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Management, Food Safety, Teamwork, Flexible Schedule
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and ServSafe certification are preferred.
Deli Production Team Member at Pilot Company
Lebanon, Ohio, United States - Full Time
Skills Needed
Team Building, Customer Service, Food Preparation, Food Safety, Organization, Communication, Motivation, Flexibility
Specialization
Candidates should be highly motivated self-starters with the ability to work as part of a team. They must be able to lift 50 pounds and work a flexible schedule, including nights, weekends, and holidays.
Guest Services Leader at Pilot Company
Candor, North Carolina, United States - Full Time
Skills Needed
Customer Service, Retail Operations, Teamwork, Self Motivated, Communication, Problem Solving, Flexibility, Technology Proficiency
Specialization
Candidates should have previous experience or knowledge of retail operations and excellent customer service skills. They must be proficient with a calculator, computer, and other equipment, and be able to work a flexible schedule.
Representative, Customer Success at Pilot Company
Knoxville, Tennessee, United States -
Full Time


Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Relationship Management, Issue Resolution, Customer Inquiry Handling, Sales Collaboration, CRM Management, Account Onboarding, Data Upkeep, Customer Feedback Management, Account Analysis, Trend Reporting, Business Reviews, Cross-functional Networking, Compliance, Organizational Skills, Communication, Time Management

Industry

Retail

Description
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description The purpose of this position is to manage the day-to-day relationships with our wholesale customers and to deliver a frictionless customer experience that enables our marketers to be commercially focused. Provide exemplary service to wholesale and DEF customers by developing and maintaining relationships over the phone, solving issues as they arise and handling customer inquiries Collaborate with the sales team members you support to identify customer needs, pain points, and business opportunities Manage and own the onboarding of customers within CRM. This includes but is not limited to the creation of and continual upkeep of account, pricing, and contractual level detail. Communicate key updates and information to customers Manage the customer feedback process so we can proactively understand their views on our business and service levels Provide account level analysis and trend reporting for marketers and leadership Plan and execute customer check-ins and Quarterly Business Reviews with select customers to ensure customer success Develop a strong internal network and leverage cross-functional capabilities to effectively respond to customer needs Model behaviors that support the company’s common purpose; ensure customers and team members are supported at the highest level Ensure all activities are in compliance with rules, regulations, policies, and procedures. Complete other duties as assigned Qualifications High school diploma or equivalent certificate required Bachelor’s degree or a minimum of two years’ experience in sales support preferred Intermediate Microsoft Office skills Intermediate skills with a CRM (preferred Salesforce), PRS leads, and other company software preferred Ability to gain knowledge of fuel and rack marketing industry Ability to gain knowledge of company products and offerings Ability to prioritize, multitask and manage multiple projects successfully in a fast-paced and dynamic environment Strong organizational skills with attention to detail Professional demeanor with communicating in person, email, or phone Excellent written and verbal communication skills Ability to communicate and interact effectively with various levels of the organization to negotiate, problem solve, complete projects, and influence decision making Ability to influence others and provide excellent customer service Self-motivated with ability to work both independently and within teams in order to establish and meet deadlines, goals, and objectives Strong time management skills Ability to quickly learn new technology and use technology in all areas related to the role Travel required less than 5% General office work requiring sitting or standing for long periods of time Additional Information Nation-wide Medical Plan/Dental/Vision Employee Fuel Discount 401(k) and Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Onsite Gym Weekly Pay Position Category: Sales (SALES)
Responsibilities
This role manages day-to-day relationships with wholesale customers, providing exemplary service by developing relationships over the phone, solving issues, and handling inquiries to ensure a frictionless customer experience. Key duties include managing customer onboarding within CRM, communicating updates, managing feedback, and executing customer check-ins and Quarterly Business Reviews.
Representative, Customer Success at Pilot Company
Knoxville, Tennessee, United States - Full Time
Skills Needed
Customer Relationship Management, Issue Resolution, Customer Inquiry Handling, Sales Collaboration, Crm Management, Account Onboarding, Data Upkeep, Customer Feedback Management, Account Analysis, Trend Reporting, Business Reviews, Cross Functional Networking, Compliance, Organizational Skills, Communication, Time Management
Specialization
A high school diploma or equivalent is required, though a Bachelor's degree or two years of sales support experience is preferred. Candidates need intermediate skills in Microsoft Office and CRM software (preferably Salesforce), along with strong organizational, communication, and time management abilities to handle multiple projects in a fast-paced environment.
Cashier at Pilot Company
Bloomsbury, New Jersey, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Teamwork, Inventory Management, Cash Register Operation, Cleanliness, Flexible Schedule
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and the ability to work a flexible schedule are preferred.
Cashier at Pilot Company
Disputanta, Virginia, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Teamwork, Inventory Management, Cash Register Operation, Cleanliness, Flexible Schedule
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and the ability to work a flexible schedule are preferred.
Janitorial Maintenance at Pilot Company
Gila Bend, Arizona, United States - Full Time
Skills Needed
Team Building, Customer Service, Cleaning, General Maintenance, Guest Service, Self Motivated, Teamwork, Flexibility
Specialization
Candidates should be highly motivated self-starters with the ability to work as part of a team. They must be able to lift 50 pounds and work a flexible schedule.
Deli Baker at Pilot Company
Bishopville, South Carolina, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Safety, Food Preparation, Teamwork, Computer Skills
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and ServSafe certification are preferred.
Fuel Attendant at Pilot Company
Simpsonville, Kentucky, United States - Full Time
Skills Needed
Customer Service, Team Building, Mechanical Fixes, Flexible Schedule, Maintenance, Upkeep, Greet Guests, Assist Guests
Specialization
Candidates should be highly motivated self-starters who can work as part of a team. They must be able to lift 50 pounds and work a flexible schedule that includes nights, days, weekends, and holidays.
Human Resources Generalist at Upson Company
Caldwell, Idaho, United States - Full Time
Skills Needed
Professionalism, Communication Skills, Listening Skills, Confidentiality, Customer Service, Problem Solving, Self Motivation, Organizational Skills, Multi Tasking, Dependability, Teamwork, Integrity
Specialization
Candidates must be at least 18 years old, fluent in English, and able to work in the office. A valid driver's license and the ability to pass a pre-hire drug screen are also required.
Experience Required
Minimum 2 year(s)
Deli Baker at Pilot Company
Winnemucca, Nevada, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Safety, Food Preparation, Teamwork, Process Management, Computer Skills
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and ServSafe certification are preferred.
Deli Baker at Pilot Company
Childress, Texas, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Safety, Food Preparation, Teamwork, Computer Skills
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and ServSafe certification are preferred.
Deli Baker at Pilot Company
Bethlehem Township, New Jersey, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Safety, Food Preparation, Teamwork, Process Management, Computer Skills, Communication Skills
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and ServSafe certification are preferred.
Janitorial Maintenance at Pilot Company
Wamsutter, Wyoming, United States - Full Time
Skills Needed
Team Building, Customer Service, Guest Service, Cleaning, Maintenance, Self Starter, Teamwork, Flexibility, Physical Stamina, Problem Solving
Specialization
Candidates should be highly motivated self-starters with the ability to work as part of a team. They must be able to lift 50 pounds and work a flexible schedule that includes nights, days, weekends, and holidays.
Coffee Attendant at Pilot Company
Newburgh, New York, United States - Full Time
Skills Needed
Customer Service, Team Building, Coffee Preparation, Supply Restocking, Food Safety Knowledge, Self Motivation, Flexibility, Physical Stamina
Specialization
Candidates should be highly motivated self-starters who can work as part of a team and are able to lift 50 pounds. A flexible schedule is required, including nights, weekends, and holidays.
Fuel Attendant at Pilot Company
Canton, Ohio, United States - Full Time
Skills Needed
Customer Service, Team Building, Mechanical Fixes, Flexible Schedule, Maintenance, Communication
Specialization
Candidates should be highly motivated self-starters with the ability to work as part of a team. They must be able to lift 50 pounds and work a flexible schedule that includes nights, days, weekends, and holidays.
Cashier at Pilot Company
Muskogee, Oklahoma, United States - Full Time
Skills Needed
Guest Service Skills, Teamwork, Sales Transactions, Computer Skills, Telephone Skills, Inventory Management, Cleanliness, Flexibility
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and the ability to work a flexible schedule are preferred.
Cashier at Pilot Company
Monahans, Texas, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Teamwork, Inventory Management, Cash Register Operation, Cleanliness, Communication, Flexibility
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and the ability to work a flexible schedule are preferred.
Subway Cashier at Pilot Company
Lebanon Junction, Kentucky, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Management, Subway Processes, Teamwork, Inventory Management, Cash Register Operation, Cleanliness, Customer Focus
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Preferred qualifications include experience in a similar position and the ability to work a flexible schedule.
Subway Cashier at Pilot Company
Pioneer, Tennessee, United States - Full Time
Skills Needed
Guest Service, Team Building, Cash Register Operation, Inventory Maintenance, Food Preparation, Cleanliness Maintenance, Teamwork, Computer Use, Telephone Use, Subway Processes, Food Safety
Specialization
Candidates must possess incredible guest service skills and the ability to maintain a guest-focused culture, along with the capability to complete accurate sales transactions. Essential qualifications also include the ability to safely manage and prepare food while adhering to Subway processes and policies.
Deli Baker at Pilot Company
, New Mexico, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Management, Food Safety, Teamwork, Flexible Schedule
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and ServSafe certification are preferred.
Deli Production Team Member at Pilot Company
Lebanon, Ohio, United States - Full Time
Skills Needed
Team Building, Customer Service, Food Preparation, Food Safety, Organization, Communication, Motivation, Flexibility
Specialization
Candidates should be highly motivated self-starters with the ability to work as part of a team. They must be able to lift 50 pounds and work a flexible schedule, including nights, weekends, and holidays.
Guest Services Leader at Pilot Company
Candor, North Carolina, United States - Full Time
Skills Needed
Customer Service, Retail Operations, Teamwork, Self Motivated, Communication, Problem Solving, Flexibility, Technology Proficiency
Specialization
Candidates should have previous experience or knowledge of retail operations and excellent customer service skills. They must be proficient with a calculator, computer, and other equipment, and be able to work a flexible schedule.
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