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Senior Manager - HSWE - Customer Experience & Operations (CDU911) at Qiddiya Investment Company
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
Health And Safety Management, Customer Experience, Operational Leadership, Environmental Management, Interpersonal Skills, Communication Skills, Data Analysis, Training Program Design, Regulatory Compliance, Stakeholder Engagement, Safety Protocols, Visitor Feedback Analysis, Cross Functional Collaboration, Safety Culture Promotion, Audit And Assessment, Strategy Development
Specialization
Candidates should have a Bachelor’s degree in a relevant field, with a Master’s preferred, and at least 8 years of experience in health, safety, welfare, and environmental management. Proven operational leadership experience in the entertainment, hospitality, or tourism sectors is essential.
Experience Required
Minimum 10 year(s)
Assistant Manager - External Programs and Policies (2000300) at Qiddiya Investment Company
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
Compliance Management, Policy Governance, Supplier Development, Local Content Integration, Esg Requirements, Stakeholder Engagement, Strategic Initiative Development, Training Facilitation, Regulatory Tracking, Audit Preparation, Documentation Management, Kpi Establishment, Government Relations, Project Management, Team Collaboration, Market Understanding, Multicultural Communication
Specialization
Candidates should have at least 10 years of experience in compliance management, policy governance, or supplier development within large-scale projects. A bachelor's or master's degree in relevant fields is required, with certifications such as CIPS, CPSM, or CSCP being desirable.
Experience Required
Minimum 10 year(s)
Manager - Infrastructure Planning (DEL5-MDUWFP260034) at Qiddiya Investment Company
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
Infrastructure Planning, Project Management, Analytical Skills, Organizational Skills, Stakeholder Engagement, Risk Management, Collaboration, Mentoring, Feasibility Studies, Regulatory Compliance, Technical Considerations, Environmental Considerations, Continuous Improvement, Planning Software, Best Practices
Specialization
Candidates should possess a Bachelor's degree in Civil Engineering, Urban Planning, or a related field, with a Master's degree being advantageous. A minimum of 5-10 years of experience in infrastructure planning and strong knowledge of relevant principles and regulations is required.
Experience Required
Minimum 5 year(s)
Manager - IT Strategy & Planning at Qiddiya Investment Company
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
It Strategy, Planning, Market Research, Project Management, Analytical Skills, Problem Solving, Communication Skills, Interpersonal Skills, It Governance, Performance Metrics, Budgeting, Resource Allocation, Stakeholder Engagement, Technological Advancements, Innovation, Efficiency
Specialization
A bachelor's degree in Information Technology or a related field is required. Candidates should have over 5 years of experience in IT strategy and planning with strong analytical skills.
Experience Required
Minimum 5 year(s)
Pre-Sales Assistant at Software Company AMIC GmbH
74385 Pleidelsheim, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Team Lead, Software Development - Product Development Group at Canadian Bank Note Company
Ottawa, ON K2E 7T9, Canada - Full Time
Skills Needed
Leadership, Google Cloud, Color, Aws, Communication Skills, Conflict Resolution, Disabilities, Azure, English, Soft Skills, Hiring, Software Development, Management Skills, Travel, Computer Science, Training, Dignity
Specialization
Computer Science, Software Engineering, Engineering
Qualification
Graduate
Residential House Cleaner at Busy Moms Cleaning Company
St. Catharines, ON, Canada - Full Time
Skills Needed
English
Qualification
Graduate
Senior Financial Accountant & Controller at TOC the operations company
1382 Weesp, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Bartender/Server at Ridge Rock Brewing Company
Carp, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Accounts Receivable Manager at Time Manufacturing Company
Waco, TX 76712, USA - Full Time
Skills Needed
Finance, Communication Skills, Oracle
Specialization
Lieu of degree
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Customer Experience Specialist at ANDREW an Amphenol company
Texas, Texas, USA - Full Time
Skills Needed
Sap, Consideration
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Enterprise Resources Planning (ERP) Specialist at Standard Nutrition Company
Omaha, NE 68144, USA - Full Time
Skills Needed
Integration Projects, Microsoft Dynamics, Computer Science, Oracle, Information Technology, Epicor, Dental Insurance, Vision Insurance, Communication Skills, Erp Software, Life Insurance, Health Insurance, Erp Implementations, Vendors
Specialization
Information technology computer science business administration or a related field
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Service Desk Analyst - Lotteries at Canadian Bank Note Company
Ottawa, ON K2E 7T9, Canada - Full Time
Skills Needed
Thinking Skills, English, Collaboration, Dignity, Interpersonal Skills, Color, Storage, Ticketing Systems, Security, Disabilities, Teamwork, Spanish, Training, Hiring, Software
Specialization
An it related field or an equivalent number of additional years of relevant experience
Qualification
Trade Certificate
Experience Required
Minimum 2 year(s)
Project Engineer at Riggs Distler Company Inc
Cherry Hill, NJ 08003, USA - Full Time
Skills Needed
Construction, Management Skills, Training, Take Offs, Software, Communication Skills, Structural, Design, Conflict, Leadership Skills, Finance, Suppliers
Specialization
Engineering mechanical structural or similar field preferred will consider a combination of education and relevant experience
Qualification
Graduate
Team Leader - Catering at The Q Cafe Company Limited
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Brand Ambassador - Sales Associate (Weekends only) at Alpenglow cocktail company
Issaquah, WA 98027, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Executive Director- Center of Excellence CDU520004006 at Qiddiya Investment Company
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
Leadership, Operational Excellence, Continuous Improvement, Analytical Skills, Problem Solving, Decision Making, Communication Skills, Interpersonal Skills, Innovation, Knowledge Sharing, Training And Development, Performance Metrics, Relationship Building, Industry Best Practices, Trend Evaluation, Strategic Vision
Specialization
Candidates should possess a bachelor's degree in a relevant field, with a master's degree preferred, and a minimum of 15 years of progressive experience in operations or management consultancy. Strong leadership skills and a proven track record in implementing operational excellence frameworks are essential.
Experience Required
Minimum 10 year(s)
Senior Manager - Project Controls - 20004865 CDU5 at Qiddiya Investment Company
Riyad Al Khabra, Al-Qassim Province, Saudi Arabia - Full Time
Skills Needed
Project Leadership, Cost Management, Budget Management, Scheduling, Planning, Risk Management, Performance Monitoring, Stakeholder Engagement, Continuous Improvement, Analytical Skills, Communication Skills, Project Management Tools, Leadership Skills, Entertainment Sector Experience, Infrastructure Projects Experience, Evm Principles
Specialization
Candidates must have a bachelor's degree in construction management, engineering, or a related field, along with at least 10 years of experience in project controls. Strong leadership and analytical skills, as well as relevant certifications, are preferred.
Experience Required
Minimum 10 year(s)
Administrative Project Specialist at Ball Horticultural Company
West Chicago, IL 60185, USA - Full Time
Skills Needed
Financial Concepts, Finance, Sharepoint, Concur
Specialization
Business Administration, Accounting, Administration, Business, Finance
Qualification
Graduate
Experience Required
Minimum 3 year(s)
SAP Development Lead at Ball Horticultural Company
West Chicago, IL 60185, USA - Full Time
Skills Needed
Sharepoint, Eclipse, Dashboards, Performance Tuning, Web Services, Security, Communication Skills, End User Training, Sap Fiori, Sap, Development Tools, Soap, Itil, Computer Science, Xml, Sql, Agile, It Systems Development, Document Management, Alv, Idoc, Basis Administration
Specialization
Computer Science
Qualification
BSc
Senior Manager - HSWE - Customer Experience & Operations (CDU911) at Qiddiya Investment Company
Riyadh, Riyadh Region, Saudi Arabia -
Full Time

Start Date

Immediate

Expiry Date

11 Jan, 26

Salary

0.0

Posted On

13 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Health And Safety Management, Customer Experience, Operational Leadership, Environmental Management, Interpersonal Skills, Communication Skills, Data Analysis, Training Program Design, Regulatory Compliance, Stakeholder Engagement, Safety Protocols, Visitor Feedback Analysis, Cross-Functional Collaboration, Safety Culture Promotion, Audit And Assessment, Strategy Development

Industry

Entertainment Providers

Description
Qiddiya Investment Company is at the forefront of creating a revolutionary entertainment and leisure destination in Saudi Arabia. We are currently seeking a Senior Manager - HSWE (Health, Safety, Welfare, and Environment) Customer Experience & Operations to ensure our operations uphold the highest standards of safety while delivering exceptional visitor experiences. Role Overview: This role will oversee the integration of health, safety, welfare, and environmental best practices into the customer experience strategy and operational processes. The Senior Manager will work collaboratively with various departments to foster a culture of safety and enhance the overall experience for visitors. Key Responsibilities: Develop and implement HSWE strategies and policies that align with Qiddiya's operational goals and enhance customer experience. Conduct regular audits and assessments of health, safety, and environmental practices within customer-facing operations. Collaborate with cross-functional teams to ensure that HSWE standards are integrated into all customer interactions and operations. Design training programs for staff to promote a safety-first mentality while providing exemplary customer service. Gather and analyze visitor feedback to continuously improve safety protocols and overall experience. Serve as the primary representative on HSWE matters in planning forums related to customer operations. Qualifications & Experience: Bachelor’s degree in Occupational Health, Safety, Environmental Science, Business Management, or a related field; Master’s preferred. 8+ years of experience in health, safety, welfare, and environmental management, with a focus on customer experience. Proven experience in operational leadership roles within the entertainment, hospitality, or tourism sectors. Strong knowledge of local and international HSWE regulations and standards. Exceptional interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels. Demonstrated ability to analyze data and develop strategies that balance compliance with an enhanced visitor experience.
Responsibilities
The Senior Manager will oversee the integration of health, safety, welfare, and environmental best practices into the customer experience strategy and operational processes. This role involves developing HSWE strategies, conducting audits, and collaborating with teams to enhance visitor experiences.
Senior Manager - HSWE - Customer Experience & Operations (CDU911) at Qiddiya Investment Company
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
Health And Safety Management, Customer Experience, Operational Leadership, Environmental Management, Interpersonal Skills, Communication Skills, Data Analysis, Training Program Design, Regulatory Compliance, Stakeholder Engagement, Safety Protocols, Visitor Feedback Analysis, Cross Functional Collaboration, Safety Culture Promotion, Audit And Assessment, Strategy Development
Specialization
Candidates should have a Bachelor’s degree in a relevant field, with a Master’s preferred, and at least 8 years of experience in health, safety, welfare, and environmental management. Proven operational leadership experience in the entertainment, hospitality, or tourism sectors is essential.
Experience Required
Minimum 10 year(s)
Assistant Manager - External Programs and Policies (2000300) at Qiddiya Investment Company
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
Compliance Management, Policy Governance, Supplier Development, Local Content Integration, Esg Requirements, Stakeholder Engagement, Strategic Initiative Development, Training Facilitation, Regulatory Tracking, Audit Preparation, Documentation Management, Kpi Establishment, Government Relations, Project Management, Team Collaboration, Market Understanding, Multicultural Communication
Specialization
Candidates should have at least 10 years of experience in compliance management, policy governance, or supplier development within large-scale projects. A bachelor's or master's degree in relevant fields is required, with certifications such as CIPS, CPSM, or CSCP being desirable.
Experience Required
Minimum 10 year(s)
Manager - Infrastructure Planning (DEL5-MDUWFP260034) at Qiddiya Investment Company
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
Infrastructure Planning, Project Management, Analytical Skills, Organizational Skills, Stakeholder Engagement, Risk Management, Collaboration, Mentoring, Feasibility Studies, Regulatory Compliance, Technical Considerations, Environmental Considerations, Continuous Improvement, Planning Software, Best Practices
Specialization
Candidates should possess a Bachelor's degree in Civil Engineering, Urban Planning, or a related field, with a Master's degree being advantageous. A minimum of 5-10 years of experience in infrastructure planning and strong knowledge of relevant principles and regulations is required.
Experience Required
Minimum 5 year(s)
Manager - IT Strategy & Planning at Qiddiya Investment Company
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
It Strategy, Planning, Market Research, Project Management, Analytical Skills, Problem Solving, Communication Skills, Interpersonal Skills, It Governance, Performance Metrics, Budgeting, Resource Allocation, Stakeholder Engagement, Technological Advancements, Innovation, Efficiency
Specialization
A bachelor's degree in Information Technology or a related field is required. Candidates should have over 5 years of experience in IT strategy and planning with strong analytical skills.
Experience Required
Minimum 5 year(s)
Pre-Sales Assistant at Software Company AMIC GmbH
74385 Pleidelsheim, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Team Lead, Software Development - Product Development Group at Canadian Bank Note Company
Ottawa, ON K2E 7T9, Canada - Full Time
Skills Needed
Leadership, Google Cloud, Color, Aws, Communication Skills, Conflict Resolution, Disabilities, Azure, English, Soft Skills, Hiring, Software Development, Management Skills, Travel, Computer Science, Training, Dignity
Specialization
Computer Science, Software Engineering, Engineering
Qualification
Graduate
Residential House Cleaner at Busy Moms Cleaning Company
St. Catharines, ON, Canada - Full Time
Skills Needed
English
Qualification
Graduate
Senior Financial Accountant & Controller at TOC the operations company
1382 Weesp, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Bartender/Server at Ridge Rock Brewing Company
Carp, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Accounts Receivable Manager at Time Manufacturing Company
Waco, TX 76712, USA - Full Time
Skills Needed
Finance, Communication Skills, Oracle
Specialization
Lieu of degree
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Customer Experience Specialist at ANDREW an Amphenol company
Texas, Texas, USA - Full Time
Skills Needed
Sap, Consideration
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Enterprise Resources Planning (ERP) Specialist at Standard Nutrition Company
Omaha, NE 68144, USA - Full Time
Skills Needed
Integration Projects, Microsoft Dynamics, Computer Science, Oracle, Information Technology, Epicor, Dental Insurance, Vision Insurance, Communication Skills, Erp Software, Life Insurance, Health Insurance, Erp Implementations, Vendors
Specialization
Information technology computer science business administration or a related field
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Service Desk Analyst - Lotteries at Canadian Bank Note Company
Ottawa, ON K2E 7T9, Canada - Full Time
Skills Needed
Thinking Skills, English, Collaboration, Dignity, Interpersonal Skills, Color, Storage, Ticketing Systems, Security, Disabilities, Teamwork, Spanish, Training, Hiring, Software
Specialization
An it related field or an equivalent number of additional years of relevant experience
Qualification
Trade Certificate
Experience Required
Minimum 2 year(s)
Project Engineer at Riggs Distler Company Inc
Cherry Hill, NJ 08003, USA - Full Time
Skills Needed
Construction, Management Skills, Training, Take Offs, Software, Communication Skills, Structural, Design, Conflict, Leadership Skills, Finance, Suppliers
Specialization
Engineering mechanical structural or similar field preferred will consider a combination of education and relevant experience
Qualification
Graduate
Team Leader - Catering at The Q Cafe Company Limited
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Brand Ambassador - Sales Associate (Weekends only) at Alpenglow cocktail company
Issaquah, WA 98027, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Executive Director- Center of Excellence CDU520004006 at Qiddiya Investment Company
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
Leadership, Operational Excellence, Continuous Improvement, Analytical Skills, Problem Solving, Decision Making, Communication Skills, Interpersonal Skills, Innovation, Knowledge Sharing, Training And Development, Performance Metrics, Relationship Building, Industry Best Practices, Trend Evaluation, Strategic Vision
Specialization
Candidates should possess a bachelor's degree in a relevant field, with a master's degree preferred, and a minimum of 15 years of progressive experience in operations or management consultancy. Strong leadership skills and a proven track record in implementing operational excellence frameworks are essential.
Experience Required
Minimum 10 year(s)
Senior Manager - Project Controls - 20004865 CDU5 at Qiddiya Investment Company
Riyad Al Khabra, Al-Qassim Province, Saudi Arabia - Full Time
Skills Needed
Project Leadership, Cost Management, Budget Management, Scheduling, Planning, Risk Management, Performance Monitoring, Stakeholder Engagement, Continuous Improvement, Analytical Skills, Communication Skills, Project Management Tools, Leadership Skills, Entertainment Sector Experience, Infrastructure Projects Experience, Evm Principles
Specialization
Candidates must have a bachelor's degree in construction management, engineering, or a related field, along with at least 10 years of experience in project controls. Strong leadership and analytical skills, as well as relevant certifications, are preferred.
Experience Required
Minimum 10 year(s)
Administrative Project Specialist at Ball Horticultural Company
West Chicago, IL 60185, USA - Full Time
Skills Needed
Financial Concepts, Finance, Sharepoint, Concur
Specialization
Business Administration, Accounting, Administration, Business, Finance
Qualification
Graduate
Experience Required
Minimum 3 year(s)
SAP Development Lead at Ball Horticultural Company
West Chicago, IL 60185, USA - Full Time
Skills Needed
Sharepoint, Eclipse, Dashboards, Performance Tuning, Web Services, Security, Communication Skills, End User Training, Sap Fiori, Sap, Development Tools, Soap, Itil, Computer Science, Xml, Sql, Agile, It Systems Development, Document Management, Alv, Idoc, Basis Administration
Specialization
Computer Science
Qualification
BSc