We are excited to announce a new opportunity for a Clinical Administrator to join our clients close-knit, fast-growing private clinic in Glasgow. We are looking for an enthusiastic individual who thrives in a dynamic environment and enjoys being part of a supportive team.

THE IDEAL CANDIDATE:

We are looking for someone who is passionate about helping others, has experience in an admin or customer service role, and excels in a busy, high-energy environment. The person we’re looking for should:
· Have a positive, professional, and helpful attitude.
· Be empathetic and dedicated to making a difference in people’s lives.
· Possess a ‘can-do’ attitude and be motivated to solve problems effectively.
· Be highly organised with an eye for detail.
· Have excellent communication skills and enjoy working as part of a team.
· Be keen to contribute to a fun and supportive working environment.

SKILLS & QUALITIES NEEDED:

· Confident telephone skills and the ability to promote services.
· Strong communication and problem-solving abilities.
· A background in sales or customer service is highly beneficial.
· Personable, friendly, and professional attitude.
· Proficient in Microsoft Office (Word, Excel).
· Good literacy, numeracy, and organisational skills.
· Ability to thrive in a fast-paced environment.
· Quick learner with a proactive attitude.
· Ability to work well as part of a team and take initiative.
· Knowledge of medical or psychology terminology is a bonus.

· Handle client enquiries via phone and email.
· Promote the company and services with a focus on customer satisfaction.
· Build and maintain strong relationships with clients.
· Schedule appointments and manage booking systems.
· Keep records up-to-date and accurate.
· Co-ordinate and collaborate with various organisations and professionals in the community and healthcare sector.
· Provide secretarial support for designated consultants.