REQUIREMENTS:

• Previous experience as a Receptionist, Customer Service Executive, or similar role (experience in Tasheel/typing centers preferred).
• Strong communication skills in English (Arabic, Hindi/Urdu is an added advantage).
• Professional appearance and grooming.
• Proficiency in MS Office and basic computer applications.
• Ability to multitask, handle pressure, and maintain customer satisfaction.
• Positive attitude with strong interpersonal skills.

EDUCATION:

• High School Diploma or Bachelor’s Degree (preferred).

ABOUT THE ROLE:

We are seeking a professional and customer-focused Receptionist to join our Tasheel Center in Sajja, Sharjah. The receptionist will be the first point of contact for clients and visitors, ensuring a welcoming environment while handling inquiries and administrative tasks with efficiency and accuracy.

KEY RESPONSIBILITIES:

• Greet and assist customers, visitors, and clients in a professional and courteous manner.
• Handle incoming calls, emails, and direct inquiries to the appropriate department.
• Guide customers regarding Tasheel services, processes, and documentation requirements.
• Maintain the reception area in a clean, organized, and professional manner.
• Manage appointments, customer waiting lists, and follow-up calls.
• Coordinate with HR, PRO, and service counters for smooth operations.
• Maintain confidentiality of customer and company information.
• Perform basic administrative support including data entry, filing, and documentation.