POSITION SUMMARY:

The Medical Receptionist plays a vital role in the smooth and efficient daily operations of the clinic. As the first point of contact for patients and visitors, the Receptionist is responsible for delivering exceptional customer service and ensuring a professional and welcoming environment. This role requires strong organizational, clerical, and communication skills to support clinic operations and provide administrative assistance to healthcare providers.

QUALIFICATIONS:

· Diploma or certificate in Business Administration or Medical Secretarial Arts from a recognized community college.
· Minimum of 3–5 years of experience in a healthcare or medical office setting.
· Excellent communication and interpersonal skills, with a strong focus on customer service.
· Ability to manage sensitive patient information with discretion and uphold confidentiality.
· Strong organizational skills with the ability to multitask, prioritize, and work effectively under pressure.
· Proficiency in using electronic medical records and computer applications (e.g., Microsoft Office Suite).
· Professional and pleasant demeanor, both in-person and on the phone.
· Demonstrated ability to work independently as well as collaboratively within a team.
· Experience handling high call volumes and fluctuating work demands.
Woodbridge Medical Centre is committed to creating an inclusive and accessible environment for all individuals. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require any accommodations during the hiring process, please notify us at the time of your application or interview, and we will work with you to meet your needs.

Please refer the Job description for details