🏆 The Role

Implementation Engineers at OneUp work closely with our Account Managers to manage new client setups from start to finish. You’ll deliver a first-class onboarding experience by ensuring that each client’s platform is configured perfectly to suit their needs and populated with accurate, insightful data for them to enjoy.

Throughout the setup process, you'll be a trusted advisor, confidently guiding clients on their CRM processes and the metrics they'll use within OneUp. Thriving in a busy environment, you'll often manage several implementations at once, staying organised and keeping everything running smoothly to deadline.

Clear and effective communication with clients is your superpower. You simplify complex processes, decode client needs, and ensure everyone understands what success looks like. No problem is unsolvable, some might just take a little more creativity, but you love a challenge and won’t stop until you’ve cracked it.