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Customer Service Technician at INFICON PTE LTD
East Syracuse, New York, United States - Full Time
Skills Needed
Equipment Diagnosis, Troubleshooting, Component Level Repair, Sap, Technical Support, Mechanical Aptitude, Circuit Board Repair, Reading Engineering Drawings, Microsoft Office, Time Management, Analytical Problem Solving, Customer Communication
Specialization
Requires a High School Diploma with 4+ years of experience or an Associate degree in a technical field with 2+ years of experience. Must possess strong mechanical aptitude and proficiency with electrical equipment and measuring devices.
Experience Required
Minimum 2 year(s)
HR & Accounting Specialist at RAPSODO PTE LTD
St. Louis, Missouri, United States - Full Time
Skills Needed
Hr Administration, Payroll Processing, Accounts Payable, Accounts Receivable, Recruitment Logistics, Employee Record Management, Financial Reporting, Onboarding, Data Integrity, Hris, Ats, Accounting Software, Interpersonal Communication, Time Management, Confidentiality, Operational Coordination
Specialization
A Bachelor's degree and at least one year of experience in HR, Finance, or Operations are required, though fresh graduates with internships are encouraged to apply. Candidates must be detail-oriented, adaptable, and possess strong communication skills.
Customer Support Specialist (Japanese Speaker) at RAPSODO PTE LTD
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Japanese Fluency, English Fluency, Technical Troubleshooting, Customer Support, Zendesk, Salesforce, Crm Management, Problem Solving, Cross Functional Collaboration, Case Management, Process Improvement, Hardware Troubleshooting, Software Troubleshooting, Connectivity Troubleshooting, Cultural Sensitivity, Organizational Skills
Specialization
Requires a bachelor's degree and over 5 years of experience in technology or consumer product customer support. Must possess native or near-native fluency in both English and Japanese (JLPT N2 or above).
Experience Required
Minimum 5 year(s)
Business Development Executive (Singapore) at GLOBIBO PTE LTD
Singapore, , Singapore - Full Time
Skills Needed
B2b Sales, Lead Management, Opportunity Management, Account Management, Cold Calling, Contract Negotiation, Market Research, Customer Service, Business Development, English Communication, Analytical Skills, Quotation Preparation
Specialization
Requires a Bachelor's degree in Marketing, Business Management, or a related field with 3-5 years of B2B corporate sales experience. Must be a Singaporean citizen or PR holder with fluent English communication skills.
Experience Required
Minimum 2 year(s)
Maintenance Technician at INFICON PTE LTD
Longmont, Colorado, United States - Full Time
Skills Needed
Preventive Maintenance, Vacuum Technology, Cleanroom Procedures, Mechanical Tools, Electronic Test Equipment, Hazardous Materials Handling, Microsoft Office, Equipment Troubleshooting, Technical Documentation, Cross Functional Collaboration
Specialization
Requires at least 2 years of maintenance experience in a manufacturing environment with proficiency in mechanical and electronic test tools. Must be experienced in handling hazardous materials and capable of lifting up to 50 lbs.
Experience Required
Minimum 2 year(s)
Digital Marketing Manager at GLOBIBO PTE LTD
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Digital Marketing, Seo, Data Analysis, Online Ad Tools, Campaign Strategy, Social Media Management, Conversion Rate Optimization, User Funnel Optimization
Specialization
Candidates must have a minimum of a Bachelor's degree in Marketing or a related field. At least 3 years of demonstrated experience in digital marketing, SEO, and online advertising tools is required.
Experience Required
Minimum 2 year(s)
Software Test Engineer at TRECSAI PTE LTD
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
General Intern (Remote) at REAPRA PTE. LTD.
, , Taiwan - Full Time
Skills Needed
Marketing Material Creation, Website Content Creation, Data Collection, Data Analysis, English Communication, Japanese Communication, Translation, Research
Specialization
Candidates should possess a reflective mindset, professional proficiency in English, and a deep curiosity for personal growth. Proficiency in Japanese is highly beneficial for communicating with specific founders.
Time Support Intern (Remote) at REAPRA PTE. LTD.
, , Philippines - Full Time
Skills Needed
Marketing Material Creation, Website Content Creation, Data Collection, Data Analysis, English Communication, Japanese Communication, Resource Management, Translation
Specialization
Candidates should possess a reflective mindset, professional English communication skills, and a curiosity for personal growth. Proficiency in Japanese is highly beneficial for communicating with specific founders.
Time Support Intern (Remote) at REAPRA PTE. LTD.
, , South Korea - Full Time
Skills Needed
Marketing Materials Creation, Website Content Creation, Data Collection, Data Analysis, English Communication, Japanese Communication, Translation, Resource Management
Specialization
Candidates should possess a reflective mindset, a curiosity for personal growth, and professional proficiency in English. Ability to communicate in Japanese is highly beneficial for supporting Japanese-speaking founders.
General Intern (Remote) at REAPRA PTE. LTD.
, , Philippines - Full Time
Skills Needed
Marketing Material Creation, Website Content Creation, Data Collection, Data Analysis, Customer Communication, English Proficiency, Japanese Proficiency, Translation, Research, Reflective Mindset
Specialization
Candidates should possess professional English communication skills and a reflective mindset focused on personal growth. Proficiency in Japanese is highly beneficial for communicating with specific founders.
Community Builder Intern (Hong Kong) at REAPRA PTE. LTD.
, Guangdong Province, China - Full Time
Skills Needed
Community Building, Content Creation, Social Media Management, Data Analysis, English Proficiency, Cantonese Proficiency, Mandarin Proficiency, Translation, Marketing, Outreach
Specialization
Candidates should be proficient in written and spoken English, Cantonese, and Mandarin. A reflective mindset, curiosity for personal growth, and an interest in community creation are highly valued.
Network Engineer L1 - (SS-FNW260529 019/05) at Xcellink Pte Ltd
Singapore, , Singapore - Full Time
Skills Needed
Network Operations, Incident Handling, Preventive Maintenance, Network Configuration, Sla Reporting, Router Management, Switch Management, Firewall Management, Ips/Ids/Nac Systems, Load Balancers, Wireless Infrastructure, Ups Systems Troubleshooting, Network Monitoring, Technical Communication, Collaboration, Troubleshooting
Specialization
Requires a minimum of Nitec or Higher Nitec with an IT module and fundamental network knowledge. Candidates must be able to work rotational 12-hour shifts and be based at Tuas or Woodlands checkpoints.
General Intern (Remote) at REAPRA PTE. LTD.
, , South Korea - Full Time
Skills Needed
Marketing Materials Creation, Website Content Creation, Data Collection, Data Analysis, Customer Communication, English Proficiency, Japanese Proficiency, Translation, Research, Reflective Mindset
Specialization
Candidates should possess professional English communication skills and a reflective mindset focused on personal growth. Proficiency in Japanese is highly beneficial for communicating with specific founders.
Community Builder Intern (Hong Kong) at REAPRA PTE. LTD.
Hong Kong, Hong Kong Island, Hong Kong S.A.R. - Full Time
Skills Needed
Community Building, Content Creation, Social Media Management, Translation, Data Analysis, English Proficiency, Cantonese Proficiency, Mandarin Proficiency, Marketing, Outreach, Storytelling, Intercultural Communication
Specialization
Candidates should be proficient in written and spoken English, Cantonese, and Mandarin. A reflective mindset, curiosity for personal growth, and an interest in community creation are highly valued.
Sales Administrator (Manila, PH, Remote) at Boxgreen Pte Ltd
Manila, Metro Manila, Philippines - Full Time
Skills Needed
B2b Sales Coordination, Sales Administration, Microsoft Excel, Inventory Management, Billing, System Administration, Backend Operational Support, Reporting, Asset Tracking, Coordination
Specialization
Candidates need 2-3 years of experience as a B2B Sales Coordinator or Administrator with strong organizational skills and proficiency in Microsoft Excel. Must be based near Manila to attend monthly onsite meetings.
Experience Required
Minimum 2 year(s)
Junior Project & Order Manager FMCG at TERRANEX PTE LTD
Dublin, Dublin County, Ireland - Full Time
Skills Needed
N/A
Sales Administrator (KL, Remote) at Boxgreen Pte Ltd
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
B2b Sales Coordination, Sales Administration, Microsoft Excel, English Proficiency, Chinese Proficiency, Inventory Management, Billing, System Administration, Backend Operational Support, Reporting
Specialization
Requires 2-3 years of experience in B2B sales coordination or administration with strong organizational skills and proficiency in Microsoft Excel. Fluency in both English and Chinese is required for communication with clients and associates.
Experience Required
Minimum 2 year(s)
Time Support Intern (Remote) at REAPRA PTE. LTD.
, , Taiwan - Full Time
Skills Needed
Marketing Material Creation, Website Content Creation, Data Collection, Data Analysis, English Communication, Japanese Communication, Resource Management, Translation
Specialization
Candidates should possess a reflective mindset, professional English proficiency, and a deep curiosity for personal growth. Proficiency in Japanese is highly beneficial for communicating with specific founders.
General Intern (Remote) at REAPRA PTE. LTD.
, , Malaysia - Full Time
Skills Needed
Marketing Material Creation, Website Content Creation, Data Collection, Data Analysis, Customer Communication, English Proficiency, Japanese Proficiency, Translation, Research, Reflective Mindset
Specialization
Candidates should possess professional English communication skills and a reflective mindset focused on personal growth. Proficiency in Japanese is highly beneficial for communicating with specific founders.
Customer Service Technician at INFICON PTE LTD
East Syracuse, New York, United States -
Full Time

Start Date

Immediate

Expiry Date

01 Sep, 26

Salary

31.0

Posted On

03 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Equipment Diagnosis, Troubleshooting, Component Level Repair, SAP, Technical Support, Mechanical Aptitude, Circuit Board Repair, Reading Engineering Drawings, Microsoft Office, Time Management, Analytical Problem Solving, Customer Communication

Industry

Machinery Manufacturing

Description
Company Description INFICON is a leading provider of innovative instrumentation, critical sensor technologies, and Smart Manufacturing/Industry 4.0 software solutions that enhance productivity and quality of tools, processes, and complete factories. These analysis, measurement and control products are essential for gas leak detection in air conditioning/refrigeration and automotive manufacturing. They are vital to equipment manufacturers and end-users in the complex fabrication of semiconductors and thin film coatings for optics, flat panel displays, solar cells and industrial vacuum coating applications. Other users of our vacuum-based processes include the life sciences, research, aerospace, packaging, heat treatment, laser cutting and many other industrial processes. We also leverage our expertise in vacuum technology to provide unique, toxic chemical analysis products for emergency response, security, and environmental health and safety. Job Description This role is responsible for managing warranty claims and repairs for Service Tools products, including thorough documentation of findings and resolutions. The position also provides phone support to assist customers and internal teams. The successful candidate will work independently to manage daily responsibilities while collaborating effectively within a team environment. The purpose of this role is to handle all Service Tools product repairs. This includes both in warranty return evaluations, and out of warranty billable repairs. Provide technical support to INFICON Service Tools’ network of distributors, sales representatives and end-users. Additionally, this role provides backup assistance for our customer service and sales teams. Items include but not limited to: Diagnose, troubleshoot, and repair equipment to module and component level. Maintain, service, and repair multiple product lines. Test and verify operation of repaired equipment. Properly process all warranty returns and out of warranty repairs for Service Tools through established SAP procedures. Includes generating return numbers (warranty and billable returns) on SAP for customers, tracking the returns and closing them out on SAP. Acts as a technical resource for inbound customer inquiries, stepping in when calls require a higher level of expertise than the customer service team can provide. Also supports the team by covering calls during staffing gaps or high-demand periods. Be involved in Service Tools sustaining projects as well as new product development, communicating issues related to repairs and maintenance. Executes reports for management about the warranty/repair details. Communicate details to management/engineering teams with issues noticed on warranty items Assist Service Tools Marketing with developing and maintaining repair parts lists for all products Provide sales and technical assistance to Service Tools distributors and end users Qualifications High School Diploma or GED with 4 plus years relevant experience OR. Associates Degree in Mechanical Technology, Electrical Technology or vocational/technical/military training with 2 years relevant experience Strong mechanical aptitude with fine motor skills required. Communicates effectively with customers, conveying technical information in a clear, professional, and approachable manner. Experience with circuit boards, electrical equipment, measuring devices and hand tools Ability to grow into troubleshooting failures for efficient and effective resolutions to issues. Strong analytical and problem-solving skills with attention to detail required. Must be capable of reading engineering drawings and assembly specifications Must be organized and keep accurate records. Must communicate and collaborate effectively across cross-functional teams. Will be expected to interface effectively with supervision and work in a team-based environment. Must be comfortable using PC's and be proficient in Microsoft Office applications. Excellent verbal and written communication skills Ability to work independently and be self-motivated while remaining part of a close-knit team Strong priority and time management skills Ability to multitask Additional Information The expected salary range for this position is between $24 and $31/hr. The actual compensation will be determined based on experience, location, and other factors permitted by law. In addition, INFICON employees are eligible for a profit-sharing bonus with a target of 10% as well as 401K match up to 8% (vesting schedule). INFICON provides a dynamic work environment that promotes diversity, equity, and inclusion. Our employees experience ongoing green initiatives, flexible work hours, and a variety of health and wellness programs. INFICON’s forward-thinking approach offers countless opportunities to design, support, and manufacture a diverse product portfolio that expands globally. Our Lean and Agile work environment offers competitive compensation, relocation assistance, a discretionary bonus, and generous employee benefits; major medical, dental, health, vision, 401K, vacation and sick time, tuition reimbursement, and more! INFICON is committed to ensuring that our online application process provides an equal opportunity to all job seekers that apply without regard to race, religion, ethnicity, national origin, citizenship, gender, age, protected veteran status, disability status, genetic information, sexual orientation, or any other protected characteristic. A notice describing Federal equal employment opportunity laws is available here to reaffirm this commitment. Any contact that would like to request a reasonable accommodation to participate in the application process should contact [email protected]. INFICON, Inc. strictly complies with all aspects of the Export Administration Regulations ('EAR'), including those sections dealing with deemed exports to foreign nationals. Compensation: USD 24 - USD 31 - hourly

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Responsibilities
Manage warranty claims and perform module and component level repairs for Service Tools products. Provide technical phone support to distributors and end-users while collaborating with engineering on product development.
Customer Service Technician at INFICON PTE LTD
East Syracuse, New York, United States - Full Time
Skills Needed
Equipment Diagnosis, Troubleshooting, Component Level Repair, Sap, Technical Support, Mechanical Aptitude, Circuit Board Repair, Reading Engineering Drawings, Microsoft Office, Time Management, Analytical Problem Solving, Customer Communication
Specialization
Requires a High School Diploma with 4+ years of experience or an Associate degree in a technical field with 2+ years of experience. Must possess strong mechanical aptitude and proficiency with electrical equipment and measuring devices.
Experience Required
Minimum 2 year(s)
HR & Accounting Specialist at RAPSODO PTE LTD
St. Louis, Missouri, United States - Full Time
Skills Needed
Hr Administration, Payroll Processing, Accounts Payable, Accounts Receivable, Recruitment Logistics, Employee Record Management, Financial Reporting, Onboarding, Data Integrity, Hris, Ats, Accounting Software, Interpersonal Communication, Time Management, Confidentiality, Operational Coordination
Specialization
A Bachelor's degree and at least one year of experience in HR, Finance, or Operations are required, though fresh graduates with internships are encouraged to apply. Candidates must be detail-oriented, adaptable, and possess strong communication skills.
Customer Support Specialist (Japanese Speaker) at RAPSODO PTE LTD
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Japanese Fluency, English Fluency, Technical Troubleshooting, Customer Support, Zendesk, Salesforce, Crm Management, Problem Solving, Cross Functional Collaboration, Case Management, Process Improvement, Hardware Troubleshooting, Software Troubleshooting, Connectivity Troubleshooting, Cultural Sensitivity, Organizational Skills
Specialization
Requires a bachelor's degree and over 5 years of experience in technology or consumer product customer support. Must possess native or near-native fluency in both English and Japanese (JLPT N2 or above).
Experience Required
Minimum 5 year(s)
Business Development Executive (Singapore) at GLOBIBO PTE LTD
Singapore, , Singapore - Full Time
Skills Needed
B2b Sales, Lead Management, Opportunity Management, Account Management, Cold Calling, Contract Negotiation, Market Research, Customer Service, Business Development, English Communication, Analytical Skills, Quotation Preparation
Specialization
Requires a Bachelor's degree in Marketing, Business Management, or a related field with 3-5 years of B2B corporate sales experience. Must be a Singaporean citizen or PR holder with fluent English communication skills.
Experience Required
Minimum 2 year(s)
Maintenance Technician at INFICON PTE LTD
Longmont, Colorado, United States - Full Time
Skills Needed
Preventive Maintenance, Vacuum Technology, Cleanroom Procedures, Mechanical Tools, Electronic Test Equipment, Hazardous Materials Handling, Microsoft Office, Equipment Troubleshooting, Technical Documentation, Cross Functional Collaboration
Specialization
Requires at least 2 years of maintenance experience in a manufacturing environment with proficiency in mechanical and electronic test tools. Must be experienced in handling hazardous materials and capable of lifting up to 50 lbs.
Experience Required
Minimum 2 year(s)
Digital Marketing Manager at GLOBIBO PTE LTD
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Digital Marketing, Seo, Data Analysis, Online Ad Tools, Campaign Strategy, Social Media Management, Conversion Rate Optimization, User Funnel Optimization
Specialization
Candidates must have a minimum of a Bachelor's degree in Marketing or a related field. At least 3 years of demonstrated experience in digital marketing, SEO, and online advertising tools is required.
Experience Required
Minimum 2 year(s)
Software Test Engineer at TRECSAI PTE LTD
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
General Intern (Remote) at REAPRA PTE. LTD.
, , Taiwan - Full Time
Skills Needed
Marketing Material Creation, Website Content Creation, Data Collection, Data Analysis, English Communication, Japanese Communication, Translation, Research
Specialization
Candidates should possess a reflective mindset, professional proficiency in English, and a deep curiosity for personal growth. Proficiency in Japanese is highly beneficial for communicating with specific founders.
Time Support Intern (Remote) at REAPRA PTE. LTD.
, , Philippines - Full Time
Skills Needed
Marketing Material Creation, Website Content Creation, Data Collection, Data Analysis, English Communication, Japanese Communication, Resource Management, Translation
Specialization
Candidates should possess a reflective mindset, professional English communication skills, and a curiosity for personal growth. Proficiency in Japanese is highly beneficial for communicating with specific founders.
Time Support Intern (Remote) at REAPRA PTE. LTD.
, , South Korea - Full Time
Skills Needed
Marketing Materials Creation, Website Content Creation, Data Collection, Data Analysis, English Communication, Japanese Communication, Translation, Resource Management
Specialization
Candidates should possess a reflective mindset, a curiosity for personal growth, and professional proficiency in English. Ability to communicate in Japanese is highly beneficial for supporting Japanese-speaking founders.
General Intern (Remote) at REAPRA PTE. LTD.
, , Philippines - Full Time
Skills Needed
Marketing Material Creation, Website Content Creation, Data Collection, Data Analysis, Customer Communication, English Proficiency, Japanese Proficiency, Translation, Research, Reflective Mindset
Specialization
Candidates should possess professional English communication skills and a reflective mindset focused on personal growth. Proficiency in Japanese is highly beneficial for communicating with specific founders.
Community Builder Intern (Hong Kong) at REAPRA PTE. LTD.
, Guangdong Province, China - Full Time
Skills Needed
Community Building, Content Creation, Social Media Management, Data Analysis, English Proficiency, Cantonese Proficiency, Mandarin Proficiency, Translation, Marketing, Outreach
Specialization
Candidates should be proficient in written and spoken English, Cantonese, and Mandarin. A reflective mindset, curiosity for personal growth, and an interest in community creation are highly valued.
Network Engineer L1 - (SS-FNW260529 019/05) at Xcellink Pte Ltd
Singapore, , Singapore - Full Time
Skills Needed
Network Operations, Incident Handling, Preventive Maintenance, Network Configuration, Sla Reporting, Router Management, Switch Management, Firewall Management, Ips/Ids/Nac Systems, Load Balancers, Wireless Infrastructure, Ups Systems Troubleshooting, Network Monitoring, Technical Communication, Collaboration, Troubleshooting
Specialization
Requires a minimum of Nitec or Higher Nitec with an IT module and fundamental network knowledge. Candidates must be able to work rotational 12-hour shifts and be based at Tuas or Woodlands checkpoints.
General Intern (Remote) at REAPRA PTE. LTD.
, , South Korea - Full Time
Skills Needed
Marketing Materials Creation, Website Content Creation, Data Collection, Data Analysis, Customer Communication, English Proficiency, Japanese Proficiency, Translation, Research, Reflective Mindset
Specialization
Candidates should possess professional English communication skills and a reflective mindset focused on personal growth. Proficiency in Japanese is highly beneficial for communicating with specific founders.
Community Builder Intern (Hong Kong) at REAPRA PTE. LTD.
Hong Kong, Hong Kong Island, Hong Kong S.A.R. - Full Time
Skills Needed
Community Building, Content Creation, Social Media Management, Translation, Data Analysis, English Proficiency, Cantonese Proficiency, Mandarin Proficiency, Marketing, Outreach, Storytelling, Intercultural Communication
Specialization
Candidates should be proficient in written and spoken English, Cantonese, and Mandarin. A reflective mindset, curiosity for personal growth, and an interest in community creation are highly valued.
Sales Administrator (Manila, PH, Remote) at Boxgreen Pte Ltd
Manila, Metro Manila, Philippines - Full Time
Skills Needed
B2b Sales Coordination, Sales Administration, Microsoft Excel, Inventory Management, Billing, System Administration, Backend Operational Support, Reporting, Asset Tracking, Coordination
Specialization
Candidates need 2-3 years of experience as a B2B Sales Coordinator or Administrator with strong organizational skills and proficiency in Microsoft Excel. Must be based near Manila to attend monthly onsite meetings.
Experience Required
Minimum 2 year(s)
Junior Project & Order Manager FMCG at TERRANEX PTE LTD
Dublin, Dublin County, Ireland - Full Time
Skills Needed
N/A
Sales Administrator (KL, Remote) at Boxgreen Pte Ltd
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
B2b Sales Coordination, Sales Administration, Microsoft Excel, English Proficiency, Chinese Proficiency, Inventory Management, Billing, System Administration, Backend Operational Support, Reporting
Specialization
Requires 2-3 years of experience in B2B sales coordination or administration with strong organizational skills and proficiency in Microsoft Excel. Fluency in both English and Chinese is required for communication with clients and associates.
Experience Required
Minimum 2 year(s)
Time Support Intern (Remote) at REAPRA PTE. LTD.
, , Taiwan - Full Time
Skills Needed
Marketing Material Creation, Website Content Creation, Data Collection, Data Analysis, English Communication, Japanese Communication, Resource Management, Translation
Specialization
Candidates should possess a reflective mindset, professional English proficiency, and a deep curiosity for personal growth. Proficiency in Japanese is highly beneficial for communicating with specific founders.
General Intern (Remote) at REAPRA PTE. LTD.
, , Malaysia - Full Time
Skills Needed
Marketing Material Creation, Website Content Creation, Data Collection, Data Analysis, Customer Communication, English Proficiency, Japanese Proficiency, Translation, Research, Reflective Mindset
Specialization
Candidates should possess professional English communication skills and a reflective mindset focused on personal growth. Proficiency in Japanese is highly beneficial for communicating with specific founders.