THE ROLE:
Community Finance is seeking a strategically oriented and energetic Senior Manager RM with demonstrated experience driving innovation, impact and operational excellence to drive the expansion of Capital One’s Community Development Financial Institution (CDFI) activities.
This role will report to the Senior Business Director accountable for developing a robust CDFI investment pipeline to execute our $600M CBP commitment. The role will serve as the face of CF and Capital One to the CDFI community. This associate should have a demonstrated record of delivering solutions, excel at relationship management, and have keen business and communications acumen.
KEY RESPONSIBILITIES:
Leadership and Innovation -
- Lead your team in best-in- class management of relationships; develop and maintain the company’s relationships with existing and prospective CDFIs and industry stakeholders; gather market intelligence by forging deep relationships; understand how Capital One shows up in our local communities and how we can help move the needle on socioeconomic mobility through investments in CDFIs.
- Harness your team’s market intelligence to bring insights to broader Community Finance and External Affairs, shaping perspectives and informing investment decisions; share intelligence with peers across the company to deepen our shared understanding, promote collaboration, and maximize impact
- Collaborate with executive leaders, your team, and other key stakeholders to establish business goals, plan portfolio growth, manage new and existing relationships, and perform proper pre-qualification underwriting of CDFI investments.
- Lead across the organization to manage risk, support new business initiatives and continuously well-managed processes
- Help craft a shared vision for the future, leveraging your expertise, leadership, and influence to provide clarity in complex situations, inspire breakthrough innovation and drive results
- Adopt an enterprise mindset in strategy development and implementation, considering both the internal and external CDFI landscape
- Proactively embrace and lead through change, with candor and optimism
- Evolve to meet new and emerging opportunities and challenges, including enabling a try/test/learn team culture
- Innovate and find efficiencies in the application of data and technology to support business opportunities
- Stay informed and demonstrate subject matter expertise, including attending and participating in industry workshops, conferences, etc.
Talent Development:
- Attract, develop, and retain a diverse team engaged in the sourcing and initial vetting of strategy-aligned deals
- Foster an inclusive positive team environment of trust, collaboration, and effective challenge.
- Develop, coach, and inspire associates to reach their goals, including providing timely, specific, actionable feedback, facilitating relevant growth opportunities and managing performance
- Appreciate, reward, and elevate great performance, in accordance with company values
Excellence & Risk Management:
- Adopt a “running the business” mindset, managing risks, ensuring data integrity, and promoting an overall well-managed environment
- Maintain overall responsibility for deal structure and economics; originate and follow transactions through closing, working closely with Credit, Underwriting, Loan Administration and other key partners throughout
- Regularly evaluate and contribute to the improvement of our processes; always look to drive simple, scalable impact and durable results
- Maintain a strong working knowledge of the bank, its customers, portfolio exposure, competitive environment, economic trends and policies
- Partner with business and Community Finance functions to foster an environment of open dialogue around risk tolerance and credit appetite
- Partner seamlessly with internal and external teams to develop and meet key milestones throughout the deal lifecycle
- Coordinate with various CF functional teams and other departments in the servicing of client relationships
THE ROLE:
Community Finance is seeking a strategically oriented and energetic Senior Manager RM with demonstrated experience driving innovation, impact and operational excellence to drive the expansion of Capital One’s Community Development Financial Institution (CDFI) activities.
This role will report to the Senior Business Director accountable for developing a robust CDFI investment pipeline to execute our $600M CBP commitment. The role will serve as the face of CF and Capital One to the CDFI community. This associate should have a demonstrated record of delivering solutions, excel at relationship management, and have keen business and communications acumen.
KEY RESPONSIBILITIES:
Leadership and Innovation -
- Lead your team in best-in- class management of relationships; develop and maintain the company’s relationships with existing and prospective CDFIs and industry stakeholders; gather market intelligence by forging deep relationships; understand how Capital One shows up in our local communities and how we can help move the needle on socioeconomic mobility through investments in CDFIs.
- Harness your team’s market intelligence to bring insights to broader Community Finance and External Affairs, shaping perspectives and informing investment decisions; share intelligence with peers across the company to deepen our shared understanding, promote collaboration, and maximize impact
- Collaborate with executive leaders, your team, and other key stakeholders to establish business goals, plan portfolio growth, manage new and existing relationships, and perform proper pre-qualification underwriting of CDFI investments.
- Lead across the organization to manage risk, support new business initiatives and continuously well-managed processes
- Help craft a shared vision for the future, leveraging your expertise, leadership, and influence to provide clarity in complex situations, inspire breakthrough innovation and drive results
- Adopt an enterprise mindset in strategy development and implementation, considering both the internal and external CDFI landscape
- Proactively embrace and lead through change, with candor and optimism
- Evolve to meet new and emerging opportunities and challenges, including enabling a try/test/learn team culture
- Innovate and find efficiencies in the application of data and technology to support business opportunities
- Stay informed and demonstrate subject matter expertise, including attending and participating in industry workshops, conferences, etc.
Talent Development:
- Attract, develop, and retain a diverse team engaged in the sourcing and initial vetting of strategy-aligned deals
- Foster an inclusive positive team environment of trust, collaboration, and effective challenge.
- Develop, coach, and inspire associates to reach their goals, including providing timely, specific, actionable feedback, facilitating relevant growth opportunities and managing performance
- Appreciate, reward, and elevate great performance, in accordance with company values
Excellence & Risk Management:
- Adopt a “running the business” mindset, managing risks, ensuring data integrity, and promoting an overall well-managed environment
- Maintain overall responsibility for deal structure and economics; originate and follow transactions through closing, working closely with Credit, Underwriting, Loan Administration and other key partners throughout
- Regularly evaluate and contribute to the improvement of our processes; always look to drive simple, scalable impact and durable results
- Maintain a strong working knowledge of the bank, its customers, portfolio exposure, competitive environment, economic trends and policies
- Partner with business and Community Finance functions to foster an environment of open dialogue around risk tolerance and credit appetite
- Partner seamlessly with internal and external teams to develop and meet key milestones throughout the deal lifecycle
- Coordinate with various CF functional teams and other departments in the servicing of client relationships
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