JOB SUMMARY

The Senior Project Manager Leader provides strategic oversight and hands-on leadership for a team of Project Managers and Business Analysts. This role ensures the successful delivery of complex, high-impact initiatives that align with the bank’s strategic goals. The position champions governance of the Standard Project Lifecycle (PLC), promotes best practices, and drives accountability across all phases of project execution.

EDUCATION & CERTIFICATIONS

• Bachelor’s degree in Business Administration, Information Systems, Project Management, or related field or equivalent experience required.
• PMI certification (e.g., PMP) preferred.
• Agile certification (e.g., PMI-ACP, Certified ScrumMaster) preferred.
• Knowledge and experience in technology project management; financial services industry strongly preferred.
• Familiarity with standard project development and management methodologies and tools required.

EXPERIENCE

• Minimum of 5 years of increasingly complex project management experience required.
• Experience leading cross-functional teams and managing large-scale initiatives.
• Proven ability to manage multiple priorities and deliver results in a matrixed environment.

SKILLS & COMPETENCIES:

• Project Management : Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
• Analytical Thinking : Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
• Managing Multiple Priorities : Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Organizational Change Management : Knowledge of techniques to successfully effect change in an organization and ability to manage the successful and smooth transition from current to desired culture, practices, structure, and overall organizational environment.
• Effective Communications : Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Team Management : Knowledge of effective team building techniques; ability to form and manage effective teams.
• Leadership : Knowledge of leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing and achieving objectives while having a long-term perspective of the future state of things and how to get there.
• Organizational Leadership : Knowledge of leadership concepts and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.
• IT Project Planning and Organization : Knowledge of project planning; ability to utilize a variety of specific tools and techniques for planning, estimating, resourcing and scheduling IT projects.
• IT Project Control and Reporting : Knowledge of project control and reporting; ability to monitor the vital signs of an IT project while managing its progress and delivery schedule.
• Application Delivery Process : Knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications.
• Cross-functional Collaboration : Knowledge of collaborative techniques and approaches; ability to promote a culture of continuous improvement and working together across functions to solve business problems and meet business goals.
  Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.
  

  LI-JK1

• Lead, coach, and mentor a team of Project Managers and Business Analysts to ensure consistent delivery excellence.
• Apply deep understanding of system scope, project objectives, and organizational change management methodologies to effectively guide project teams.
• Orient project team members on the Standard Project Lifecycle Framework and ensure consistent adherence to project governance standards.
• Build and maintain strong partnerships with senior functional managers to prioritize initiatives and align project execution with business objectives.
• Support business case development and manage project intake, registration, consolidation, and prioritization processes.
• Create and manage funding plans and administer pipeline checkpoints to drive delivery and resolve bottlenecks.
• Define and manage project scope, changes, objectives, requirements, deliverables, and value propositions across multiple stakeholder groups.
• Develop integrated project plans, identify dependencies and critical paths, and track/report milestones and overall project status.
• Estimate and manage resource needs, including staff and vendor utilization; oversee onboarding/offboarding and monitor vendor performance.
• Draft and manage project budgets, conduct cost forecasting, track actuals, and report on variances.
• Identify, track, and resolve issues and conflicts; perform impact analysis and prioritization; escalate risks with corrective actions.
• Lead communication planning and execution across project teams and stakeholders.
• Oversee documentation and knowledge transfer to operational teams; conduct lessons-learned reviews.
• Manage execution of vendor contracts and ensure compliance with contractual obligations.