COMPANY DESCRIPTION

RedMane Technology LLC is an application software consulting and systems integration company based in Chicago, IL and Jefferson City, MO. We deliver software solutions for our clients throughout the United States and Canada by means of building new applications, implementing cloud and packaged systems, and/or modernizing legacy systems.
RedMane has earned an exemplary service reputation that prioritizes a highly collaborative culture. Our primary objective is to ensure the solutions we design and implement meet or exceed the needs of our clients for their mission critical systems.
The diverse and passionate teams within RedMane address complex, real world challenges. Technology is just our tool.

QUALIFICATIONS:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• 7+ years of experience in IT, with at least 4 years in a ServiceNow Architect or Lead Developer role.
• ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in one or more modules.
• ServiceNow Certified Application Developer (CAD) preferred.
• Deep understanding of ServiceNow architecture, data model, and platform capabilities.
• Proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow Studio.
• Experience with Agile/Scrum methodologies and DevOps practices.
• Strong problem-solving, communication, and leadership skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication skills with all levels of internal and client staff and management.
• Ability to effectively communicate and articulate with technical and non-technical audiences.
  All professionals at RedMane are expected to possess these skills:

A strong ethical foundation, capable of thriving in an environment and culture where honesty, integrity, and accountability are core values.

• A collaborative spirit, a team orientation, and a willingness and desire to contribute to the success of others.

THE ROLE

RedMane has a full-time opportunity for an experienced ServiceNow Technical Architect as we build our ServiceNow offerings. As the ServiceNow Technical Architect, you will lead the design, development, and implementation of ServiceNow solutions across our client base. The ideal candidate will have deep technical expertise in the ServiceNow platform, a strong understanding of building software systems, and the ability to translate business requirements into scalable and efficient technical solutions.

RESPONSIBILITIES INCLUDE:

• 
  
  
  
• Design and implement ServiceNow solutions that align with architecture standards and business goals.

• Define and maintain the ServiceNow architecture roadmap and ensure platform scalability and performance.
• Lead the technical design of solutions.
• Develop and maintain integrations between ServiceNow and other systems.
• Establish and enforce development standards, coding guidelines, and best practices.
• Conduct code reviews and ensure adherence to architectural principles and security standards.
• Work closely with business analysts, process owners, and stakeholders to gather requirements and deliver effective solutions.
• Provide technical guidance and mentorship to ServiceNow developers and administrators.
• Oversee platform upgrades, patching, and performance tuning.
• Ensure high availability, disaster recovery, and compliance with data governance policies.
• Stay current with ServiceNow releases and new features, and recommend enhancements to improve platform capabilities.
• Drive automation and digital transformation initiatives using ServiceNow.

A strong ethical foundation, capable of thriving in an environment and culture where honesty, integrity, and accountability are core values.

• A collaborative spirit, a team orientation, and a willingness and desire to contribute to the success of others