Robert Half Uae Jobs, Openings, Vacancies in Overseas

L1 POS Support Specialist at Shiji UAE

Ciudad de México, , Mexico - Full Time

Skills Needed
Technical Support, Customer Service, Point Of Sale Systems, Troubleshooting, Problem Solving, Communication, Documentation, Collaboration, Microsoft Office Suite, Bilingual, Organizational Skills, Critical Thinking, Adaptability, Customer Focus, Interpersonal Skills, Investigation

Specialization
Candidates should have a minimum of two years of experience in technical support or customer service, ideally with POS systems. Proficiency in Microsoft Office and bilingual communication skills in English and Spanish are also required.

Experience Required
Minimum 2 year(s)

Backend Developer (.NET) I Daylight at Shiji UAE

Katowice, Silesian Voivodeship, Poland - Full Time

Skills Needed
C#, Asp.Net, Microservices, Docker, Kubernetes, Aws, Postgresql, Entity Framework, Rest, Unit Testing, Integration Testing, Cqrs, Event Sourcing, Domain Driven Design, Git, Scrum

Specialization
Candidates should have at least 3 years of experience in a similar role and be proficient in C# and .NET. Knowledge of testing methodologies and a proactive mindset are also important.

Experience Required
Minimum 2 year(s)

Business Development Representative (German speaking) at Shiji UAE

Barcelona, Catalonia, Spain - Full Time

Skills Needed
German, English, Remote Sales, Outbound Calling, Cold Calling, Warm Calling, Crm Maintenance, Relationship Management, Time Management, Microsoft Office, Saas Sales, Zohocrm

Specialization
Candidates must possess native or professional fluency in German and a high level of English, along with experience in remote sales and a results-driven, proactive attitude motivated by sales targets.

Junior Frontend Developer I Daylight at Shiji UAE

Katowice, Silesian Voivodeship, Poland - Full Time

Skills Needed
Javascript, React, React Hooks, Typescript, Html5, Css3, Git, Rest Api, Object Oriented Programming, Design Patterns, Testing, Code Quality, Collaboration, Learning Agility, Growth Mindset, Ownership

Specialization
Candidates should have a minimum of 6 months experience as a JavaScript developer and a bachelor's degree in a related field. A passion for continuous learning and experience with React and TypeScript are also required.

Client Service Manager at Shiji UAE

Faro, , Portugal - Full Time

Skills Needed
Client Service Management, Hospitality Pms, Problem Solving, Stakeholder Management, Communication Skills, Interpersonal Skills, Attention To Detail, Flexibility, Adaptability, Self Motivated, Enthusiastic, Microsoft Office, Crm Tools, Feature Requests, Process Improvement, Customer Success

Specialization
Candidates should have a working knowledge of Hospitality PMS and CRM tools, along with proven problem-solving skills. Excellent communication and interpersonal skills are essential, and a bachelor's degree is preferred but not required.

Experience Required
Minimum 2 year(s)

Junior Frontend Developer I Daylight at Shiji UAE

Katowice, Silesian Voivodeship, Poland - Full Time

Skills Needed
Javascript, Typescript, Html5, Css3, React, React Hooks, Git, Rest Api, Object Oriented Programming, Design Patterns, Testing, Code Quality, Collaboration, Learning Agility, Growth Mindset, Ownership, Dedication

Junior Frontend Developer I Daylight at Shiji UAE

Katowice, Silesian Voivodeship, Poland - Full Time

Specialization
Candidates should have a minimum of 6 months of experience as a JavaScript developer or equivalent experience through personal projects, along with a bachelor's degree in a related field. A passion for continuous learning and familiarity with technologies such as React, TypeScript, and REST API is also required.

PMS Implementation Consultant at Shiji UAE

Berlin, , Germany - Full Time

Skills Needed
Hospitality Background, Pms Implementation, Technical Consultancy, System Configuration, Integration, Training, Compliance, Business Analysis, Multi User Alignment, Staff Training, Project Management, Collaboration, Fast Learner, Dynamic Environment, Ownership Mentality, Fluent In English, Fluent In German

Specialization
Candidates should have a strong hospitality background and experience in Daylight PMS implementations. A passion for the hospitality industry and the ability to adapt quickly to new technologies are essential.

Experience Required
Minimum 2 year(s)

POS Implementation Consultant at Shiji UAE

Berlin, , Germany - Full Time

Skills Needed
Technical Consultancy, Customer Care, System Installation, Training, Analytical Skills, Organizational Skills, Communication Skills, People Skills, Adaptability, Hospitality Industry Knowledge, Problem Solving, Project Management, Cloud Technologies, Pos Systems, Multilingual Communication, Travel

Specialization
Candidates should have a background in hospitality or a similar role, with strong analytical and communication skills. A willingness to travel extensively and the ability to adapt to new technologies are also essential.

Experience Required
Minimum 2 year(s)

PMS Implementation Consultant at Shiji UAE

Berlin, , Germany - Full Time

Skills Needed
Hospitality Background, Pms Implementation, Technical Consultancy, System Configuration, Integration, Training, Business Requirements Analysis, Compliance, Multi User Alignment, Staff Training, Project Management, Problem Solving, Communication, Adaptability, Ownership Mentality, Fluency In English

Experience Required
Minimum 2 year(s)

Sales Manager at Shiji UAE

Sydney, New South Wales, Australia - Full Time

Skills Needed
Sales Management, B2b Sales, Hospitality Technology, Client Relationship Management, Strategic Planning, Market Research, Sales Presentations, Crm Management, Problem Solving, Communication Skills, Collaboration, Analytical Skills, Negotiation, Lead Generation, Contract Closure, Post Sale Follow Up

Specialization
A bachelor's degree in a relevant field and 5+ years of B2B sales experience are required. Candidates should have a proven track record in the hospitality or SaaS sectors and possess strong communication skills.

Experience Required
Minimum 5 year(s)

Backend Developer (.NET) I Daylight at Shiji UAE

Katowice, Silesian Voivodeship, Poland - Full Time

Skills Needed
C#, Asp.Net, Entity Framework, Rest, Postgresql, Elastic Search, Redis, Kafka, Kubernetes, Docker, Aws, Ci/Cd, Microservices, Domain Driven Design, Cqrs, Event Sourcing

Specialization
Candidates should have at least 3 years of experience in a similar role and be proficient in C# and .NET. Knowledge of testing and the ability to write clean code are also required.

Experience Required
Minimum 2 year(s)

POS Implementation Consultant at Shiji UAE

Berlin, , Germany - Full Time

Skills Needed
Hospitality Business Background, Analytical Skills, Organizational Skills, Communication Skills, People Skills, Adaptability, Multi Tasking, Technical Support, Training, Problem Solving, Project Management, Customer Care, It Solutions, Pos Systems, Cloud Technologies, Service Oriented Architecture

Specialization
Candidates should have a background in the hospitality industry and possess strong analytical, organizational, and communication skills. A willingness to travel extensively across Europe and the UK is also required.

Experience Required
Minimum 2 year(s)

Assistant Manager(08249) - 100 W Robertson Blvd at Domino's Pizza LLC

Chowchilla, California, United States - Full Time

Skills Needed
Judgment, Math, Multitasking, Customer Service, Staffing, Paperwork, Cost Control, Cash Control, Food Management, Store Cleanliness, Marketing, Profitability, Communication Skills, Motor Coordination, Navigational Skills, Team Leadership

Specialization
Candidates should possess strong communication skills and the ability to perform basic math functions. Physical requirements include standing for long periods, lifting up to 50 pounds, and navigating various work conditions.

Delivery Driver(01980) - 14875 S Robert Trail at Domino's Pizza LLC

Rosemont, Maryland, United States - Full Time

Skills Needed
Valid Driver's License, Safe Driving Record, Navigational Skills, Customer Service, Communication Skills, Teamwork, Time Management, Problem Solving

Specialization
Candidates must be at least 18 years old and possess a valid driver's license along with a safe driving record. They should have access to an insured vehicle and possess navigational skills to locate addresses within the delivery area.

Customer Service Rep(07575)- 4572 N. Robert Rd at Domino's Pizza LLC

Prescott Valley, Arizona, United States - Full Time

Skills Needed
Customer Service, Food Safety, Teamwork, Store Operations, Technology Operation

Specialization
Candidates must be at least 16 years old. They should demonstrate excellent customer service skills and the ability to operate store technology.

Assistant Manager(07372) - 1011 Robert S St. at Domino's Pizza LLC

West Saint Paul, Minnesota, United States - Full Time

Skills Needed
Customer Service, Leadership, Team Motivation, Problem Solving, Decision Making, Organizational Skills, Scheduling, Labor Management, Inventory Management

Specialization
Candidates should have strong customer service and people skills, along with the ability to thrive in a fast-paced environment. Weekend availability and flexibility to open or close shifts are also required.

Merchandiser-Rolla (St. Robert & Owensville) at Ozarks Coca-Cola-Dr Pepper Bottling Company

Rolla, Missouri, United States - Full Time

Skills Needed
Merchandising, Customer Service, Communication, Problem Resolution, Teamwork, Training, Attention To Detail, Mathematics, Product Rotation, Inventory Management, Safety Awareness, Physical Stamina, Time Management, Vehicle Operation, Display Management, Stock Reporting

Specialization
Candidates should have a high school diploma or GED preferred, with at least one year of general work experience and twelve months of prior Pull-Up experience with the company. Strong communication skills and the ability to perform physical tasks are essential.

Customer Service Rep(05217) - 875 Robert Blvd at Domino's Pizza LLC

Slidell, Louisiana, United States - Full Time

Skills Needed
Customer Service, Communication, Time Management, Multi Tasking, Problem Solving, Team Building, Basic Math, Positive Attitude

Specialization
Candidates must be at least 16 years old and possess strong communication and basic math skills. A positive attitude and the ability to stand and lift up to 25 pounds are also required.

Customer Service Rep(05217) - 875 Robert Blvd at Domino's Pizza LLC

Slidell, Louisiana, United States - Full Time

Skills Needed
Customer Service, Communication, Time Management, Multi Tasking, Problem Solving, Team Building, Organizational Skills, Inventory Skills, Positive Attitude, Basic Math Skills

Specialization
Candidates must be at least 16 years old and possess strong communication and basic math skills. A positive attitude and the ability to lift up to 25 pounds are also required.

L1 POS Support Specialist at Shiji UAE

Ciudad de México, , Mexico -

Full Time

Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

0.0

Posted On

28 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Customer Service, Point Of Sale Systems, Troubleshooting, Problem Solving, Communication, Documentation, Collaboration, Microsoft Office Suite, Bilingual, Organizational Skills, Critical Thinking, Adaptability, Customer Focus, Interpersonal Skills, Investigation

Industry

Software Development

Description

Job Summary: The Level 1 (L1) POS Support Specialist will serve as the first and primary point of contact for our Point of Sales (POS) customers, providing level 1 support, ensuring prompt resolution and exceptional service. This role will involve managing support tickets in accordance with established Service Level Agreements (SLAs), guiding customers through troubleshooting, prioritizing issues, and escalating complex issues when necessary. The L1 POS Support Specialist will also be responsible for conducting thorough investigations, collaborating with internal teams to provide tailored solutions, and maintaining accurate support documentation. Additionally, this role will participate in ongoing training to stay current with new products and best practices, ensuring a seamless support experience and continuous improvement in service delivery for our POS customers. Additionally, depending on business needs, the role may transition to an evening or night shifts after a few months. When this occurs, hybrid work will be considered. What You’ll Do: Serve as the first and primary point of contact for customer inquiries, providing level 1 support, delivering effective solutions and clear guidance through troubleshooting processes to ensure efficient problem-solving, minimizing disruptions, and providing a positive customer experience. Respond to support tickets promptly and in accordance with Service Level Agreements (SLAs), prioritizing issues based on severity and urgency while managing multiple cases simultaneously, ensuring compliance with SLAs by effectively balancing priorities to maintain high service quality and resolving critical issues in a timely manner. Take ownership of customer-reported issues, by conducting thorough investigations, using tools such as Zoho Desk and JIRA to provide tailored solutions and ensure timely resolution for comprehensive support. Collaborate with internal teams, escalating unresolved, high-priority, or complex issues to appropriate support levels, teams, or managers, ensuring seamless communication, knowledge sharing, and adherence to escalation procedures to promote effective problem-solving, reduce escalations, and ensure timely resolution. Provide regular status updates to customers on assigned tickets, offering detailed feedback and maintaining clear and timely communication, to ensure transparency and build customer trust. Maintain detailed and accurate documentation within support tickets, outlining the investigation steps, progress, and resolution to ensure traceability, improve future support efficiency, and maintain data integrity. Diagnose and troubleshoot end-user issues, by interpreting and analyzing changelogs, event logs, and developer tools (console) to identify technical issues, determine root causes, and deliver accurate resolutions. Contribute to process, product, and service improvements by sharing insights from customer interactions and support experiences with relevant departments, to enhance internal procedures, drive innovation, and better align offerings with customer needs. Maintain and update customer records accurately in the system, ensuring proper documentation and closure of support cases to maintain a complete and organized support history. Participate in scheduled training sessions to stay informed on new products, features, and enhancements, ensuring the delivery of accurate and up-to-date support. Maintain in-depth knowledge of the company’s operational procedures, products, and services to provide informed guidance, proactive support, and drive customer satisfaction. Minimum Qualifications (knowledge, skills, and abilities): Minimum two (2) years of experience in technical support, helpdesk, or customer service roles, ideally supporting software, POS systems, or similar technology environments. Hands-on experience using, administering, or supporting any Point of Sale (POS) system (as an end user, administrator, or support specialist). Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel). Bilingual English–Spanish, with strong written and verbal communication skills and the ability to explain technical concepts to non-technical users. Strong critical thinking and problem-solving abilities with a proactive approach to troubleshooting and issue resolution. Ability to quickly learn and adapt to new technologies, products, and procedures. Excellent organizational and prioritization skills, with the capacity to manage multiple tasks simultaneously while meeting strict deadlines. Strong interpersonal skills with the ability to collaborate effectively with internal teams and external stakeholders. Customer-focused mindset with a strong commitment to delivering high-quality service and ensuring positive customer experiences. Willingness to provide on-call support during evenings, weekends, and holidays as needed, with overtime compensated according to Mexican labor law, and ability to work evening or night shifts. Preferred Qualifications/Nice to Have: Previous experience working in hospitality or supporting systems used in hotels, restaurants, or retail environments. ITIL Service Management certification or coursework.

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Responsibilities

The L1 POS Support Specialist will be the primary point of contact for POS customers, providing level 1 support and ensuring prompt resolution of issues. This role involves managing support tickets, troubleshooting, and collaborating with internal teams for effective problem-solving.

L1 POS Support Specialist at Shiji UAE

Ciudad de México, , Mexico - Full Time

Experience Required
Minimum 2 year(s)

Backend Developer (.NET) I Daylight at Shiji UAE

Katowice, Silesian Voivodeship, Poland - Full Time

Skills Needed
C#, Asp.Net, Microservices, Docker, Kubernetes, Aws, Postgresql, Entity Framework, Rest, Unit Testing, Integration Testing, Cqrs, Event Sourcing, Domain Driven Design, Git, Scrum

Specialization
Candidates should have at least 3 years of experience in a similar role and be proficient in C# and .NET. Knowledge of testing methodologies and a proactive mindset are also important.

Experience Required
Minimum 2 year(s)

Business Development Representative (German speaking) at Shiji UAE

Barcelona, Catalonia, Spain - Full Time

Skills Needed
German, English, Remote Sales, Outbound Calling, Cold Calling, Warm Calling, Crm Maintenance, Relationship Management, Time Management, Microsoft Office, Saas Sales, Zohocrm

Junior Frontend Developer I Daylight at Shiji UAE

Katowice, Silesian Voivodeship, Poland - Full Time

Client Service Manager at Shiji UAE

Faro, , Portugal - Full Time

Experience Required
Minimum 2 year(s)

Junior Frontend Developer I Daylight at Shiji UAE

Katowice, Silesian Voivodeship, Poland - Full Time

Junior Frontend Developer I Daylight at Shiji UAE

Katowice, Silesian Voivodeship, Poland - Full Time

PMS Implementation Consultant at Shiji UAE

Berlin, , Germany - Full Time

Experience Required
Minimum 2 year(s)

POS Implementation Consultant at Shiji UAE

Berlin, , Germany - Full Time

Experience Required
Minimum 2 year(s)

PMS Implementation Consultant at Shiji UAE

Berlin, , Germany - Full Time

Experience Required
Minimum 2 year(s)

Sales Manager at Shiji UAE

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 5 year(s)

Backend Developer (.NET) I Daylight at Shiji UAE

Katowice, Silesian Voivodeship, Poland - Full Time

Skills Needed
C#, Asp.Net, Entity Framework, Rest, Postgresql, Elastic Search, Redis, Kafka, Kubernetes, Docker, Aws, Ci/Cd, Microservices, Domain Driven Design, Cqrs, Event Sourcing

Specialization
Candidates should have at least 3 years of experience in a similar role and be proficient in C# and .NET. Knowledge of testing and the ability to write clean code are also required.

Experience Required
Minimum 2 year(s)

POS Implementation Consultant at Shiji UAE

Berlin, , Germany - Full Time

Experience Required
Minimum 2 year(s)

Assistant Manager(08249) - 100 W Robertson Blvd at Domino's Pizza LLC

Chowchilla, California, United States - Full Time

Delivery Driver(01980) - 14875 S Robert Trail at Domino's Pizza LLC

Rosemont, Maryland, United States - Full Time

Skills Needed
Valid Driver's License, Safe Driving Record, Navigational Skills, Customer Service, Communication Skills, Teamwork, Time Management, Problem Solving

Customer Service Rep(07575)- 4572 N. Robert Rd at Domino's Pizza LLC

Prescott Valley, Arizona, United States - Full Time

Skills Needed
Customer Service, Food Safety, Teamwork, Store Operations, Technology Operation

Specialization
Candidates must be at least 16 years old. They should demonstrate excellent customer service skills and the ability to operate store technology.

Assistant Manager(07372) - 1011 Robert S St. at Domino's Pizza LLC

West Saint Paul, Minnesota, United States - Full Time

Skills Needed
Customer Service, Leadership, Team Motivation, Problem Solving, Decision Making, Organizational Skills, Scheduling, Labor Management, Inventory Management

Merchandiser-Rolla (St. Robert & Owensville) at Ozarks Coca-Cola-Dr Pepper Bottling Company

Rolla, Missouri, United States - Full Time

Customer Service Rep(05217) - 875 Robert Blvd at Domino's Pizza LLC

Slidell, Louisiana, United States - Full Time

Skills Needed
Customer Service, Communication, Time Management, Multi Tasking, Problem Solving, Team Building, Basic Math, Positive Attitude

Customer Service Rep(05217) - 875 Robert Blvd at Domino's Pizza LLC

Slidell, Louisiana, United States - Full Time

Skills Needed
Customer Service, Communication, Time Management, Multi Tasking, Problem Solving, Team Building, Organizational Skills, Inventory Skills, Positive Attitude, Basic Math Skills

Specialization
Candidates must be at least 16 years old and possess strong communication and basic math skills. A positive attitude and the ability to lift up to 25 pounds are also required.

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