Our client in Calgary is seeking a detail-oriented and motivated Collections Specialist with intermediate Excel skills to join their finance department on a contract basis. The ideal candidate will have a strong background in collections, excellent communication skills, and the ability to work in a fast-paced environment.

QUALIFICATIONS:

5+ years of experience in collections or a related field.
Post-secondary education in related field an asset.
Proficiency in Microsoft Excel, including the ability to perform VLOOKUPs, pivot tables, and other intermediate functions.
Strong communication and negotiation skills.
Ability to prioritize tasks and manage time effectively.
Experience working with major ERP systems.
Knowledge of regulatory requirements related to collections preferred.
Available to start immediately.

Conduct collections activities, including contacting customers via phone and email to secure payment for outstanding invoices.
Maintain accurate records of all collections activities and customer interactions.
Negotiate payment plans and settlements with customers as needed.
Monitor accounts receivable aging reports and prioritize collection efforts accordingly.
Work closely with other departments, including sales and customer service, to resolve customer billing issues and disputes.
Provide regular updates on collection efforts to management and contribute to the development of collection strategies.
Assist with month-end closing activities and other ad hoc projects as needed.