We are currently seeking a strategic, commercially focused, and experienced executive to join our leadership team as Head of Merchandise – Tools based in Port Melbourne. This role is pivotal to the ongoing success and growth of our brand and product strategy across the Total Tools category.
As the Head of Merchandise – Tools, you will be responsible for leading the development and execution of Total Tools’ merchandise strategy across all tool categories. Reporting directly to the executive team, this role will drive both commercial performance and customer value through effective product, pricing, and supplier strategies.
You will also play a critical leadership role in shaping the culture, capability, and succession planning within the merchandising function.

• Develop and execute merchandise strategies aligned with Total Tools’ short- and long-term business objectives
• Lead category development, range reviews, pricing strategy, and private label growth
• Manage supplier trading agreements and develop long-term strategic partnerships
• Drive category performance through effective planning, forecasting, and promotional activity
• Lead and mentor the merchandise team, fostering a high-performance culture with a focus on learning, succession, and innovation
• Oversee category-level budgeting, margin, and sales targets to support national store and brand performance
• Contribute to business-wide initiatives and represent the merchandise function as a key member of the executive team
• Implement initiatives to improve supply chain performance, including DIFOT, inventory optimisation, and reduction of aged stock