The Commission leads and coordinates national improvements in healthcare safety and quality. It works in partnership with patients, carers, clinicians, the Australian, state and territory health systems, the private sector, managers and healthcare organisations to achieve a safe, high-quality and sustainable health system. 

The National Standards Program is responsible for the development and maintenance of National Safety and Quality Standards, such as the National Safety and Quality Health Service (NSQHS) Standards. This program also maintains the Australian Health Service Safety and Quality Accreditation Scheme, which operationalises the National Safety and Quality Standards.

The Project Officer will work with the Program Manager on:

• development and implementation of the Healthcare Sustainability and Resilience Module - this work involves organising and assisting with resource development, secretariat support to program committees, analysing information, drafting papers across the program areas and providing project support.
• projects related to the development and maintenance of the Australian Health Service Safety and Quality Accreditation Scheme – this work involves the development of policies and processes to support consistency with accreditation scheme requirements and quality assurance across the scheme.

Position duties and responsibilities

1. Undertake project management activities including input into project planning and documentation; assistance with implementation; monitoring and reporting on progress, identifying problems and proposing possible solutions.
2. Research, review and analyse data, reports, published material and expert opinion to provide information and advice to support the development of projects and program initiatives.
3. Collate, edit and draft meeting papers, correspondence, discussion papers, submissions, consultation materials, briefing notes and other written materials associated with the program.
4. Provide secretariat support for committees and expert groups, including preparation of agenda papers, meeting notes, logistics and other administrative tasks.
5. Liaise with national and state authorities, professional organisations, individuals and non-government organisations to progress the program’s work priorities.
6. Undertake procurement and contract management activities including financial administration and budget preparation and monitoring as necessary.
7. Collaborate with other team members and other program teams within the Commission to support the work of the team.
8. Other duties as required which may include projects and providing assistance to the Commission’s corporate functions.

The successful candidate will have:

• knowledge of the Australian healthcare system and an understanding of issues regarding safety and quality in health care
• well-developed research, strategic analysis and interpretation skills
• sound decision-making skills, incorporating initiative and professional judgement where necessary
• strong writing skills
• excellent project management, time management and organisational skills
• effective and well-developed interpersonal and communication skills including the ability to present, negotiate, influence and consult
• understanding of government processes, including procurement and contract management
• a professional, positive and solutions-focused approach to work
• experience in writing effectively for different audiences and in different formats
• demonstrated project management experience to manage a range of competing projects
• experience facilitating the work of committees, and engaging and communicating with stakeholders
• healthcare experience (desirable)
• relevant tertiary qualifications (desirable).

For further information, please refer to the position description and applicant pack available from the Commission’s website at: https://www.safetyandquality.gov.au/careers .

To apply for this position, please complete and submit an application form through https://www.safetyandquality.gov.au/careers and upload:

• A CV summarising your relevant experience and qualifications
• A two-page cover letter broadly addressing your suitability against both the position description and selection criteria.

PLEASE NOTE: To apply for this role, please apply through the Commission's website, not through SEEK. Only complete applications will be considered. Auto-generated applications will not be considered.

Candidates must be Australian citizens to be eligible to apply.

Please note: This position will be offered in a hybrid model of office based (Sydney) and working from home, where operationally feasible. A regular weekly presence in the office is required.

Applications for this role will close 11.59pm Australian Eastern Daylight Savings Time (AEDT) Wednesday, 14 October 2026.

Questions about the role can be directed to James Katte (02) •••• •990.