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Sales And Marketing Jobs in Germany

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Head of Customer Success at Bachmann and Scher GBR
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 19 year(s)
Abteilungsleiter Kreditoren/Lieferantenbuchhaltung at METRO Deutschland GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Senior Java Developer at Wunsch and Rudolph E.K
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
DevOps-Engineer (m/w/d) at Adorsys GmbH and Co KG
Berlin, Manitoba, Germany - Full Time
Skills Needed
N/A
Commis Chef at Klostergasthof Andechs
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Kellner / Service staff at Alexanders Gastro GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Project Coordinator at MEIKO Deutschland GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Data Platform Architect & Lead at Brillux GmbH and Co KG
Hamburg, Hamburg, Germany - Full Time
Skills Needed
N/A
Business Development Manager (m/w/d) at STARK Deutschland GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Supply Chain Planner (m/w/d) at DEINZER + WEYLAND GmbH
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Koch/Köchin (m/w/d) at Strandhotel Weissensee
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Supply Chain Planner (m/w/d) at DEINZER + WEYLAND GmbH
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Senior Konstrukteur m/w/d at Wohner GmbH and Co. KG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Patissier (m/w/d) at Hotel Frankenland GmbH
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Commercial Finance Analyst at ALCON Deutschland GmbH
munich, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Medical Devices Product Manager (m/w/d) at ALCON Deutschland GmbH
berlin, Berkshire - England, Germany - Full Time
Skills Needed
N/A
Electrician (m/f/d) at Ingersoll Rand Careers
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Guest Service Agent at Alexanders Gastro GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Reservations Agent at Hotel Frankenland GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
AI Engineer at Adorsys GmbH and Co KG
hesse, Bavaria, Germany - Full Time
Skills Needed
N/A
Head of Customer Success at Bachmann and Scher GBR
Berlin, Berlin, Germany -
Full Time

Start Date

Immediate

Expiry Date

18 Dec, 26

Salary

50000.0

Posted On

19 Sep, 26

Experience

19 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Travel & Tourism

Description

What you can achieve

Imagine this:

A customer reaches out with a service request. At the same time, your team is identifying opportunities for additional solutions, assessing churn risks and finding areas where automation can improve efficiency.

This is where your role begins.

As Head of Customer Success, you will build an organization that not only supports customers but actively contributes to BACHMANN's growth.

You will unite Customer Service, Customer Success and Automation into one global organization with a shared objective:

Stronger customer relationships, sustainable growth and measurable business results.

In this role, you will:

  • Transform multiple customer-facing functions into one organization that operates seamlessly across the entire customer journey.
  • Establish clear ownership and accountability to ensure customers receive fast, effective support.
  • Analyze customer retention, revenue development, service performance and expansion opportunities and translate insights into action.
  • Work closely with Sales, Product Management and Service teams to develop systematic approaches for cross-selling, upselling and customer expansion.
  • Build scalable customer engagement models and increase the use of self-service and digital customer experiences.
  • Leverage data, customer insights, AI and automation to identify growth opportunities and customer risks early.
  • Shift the organization from a service-focused mindset to a model centered on customer lifetime value, retention and revenue growth.
  • Collaborate with Product, Sales, Support and international stakeholders to turn ideas into measurable outcomes.
  • Build a high-performing team that is ambitious, commercially minded and focused on delivering results.
Responsibilities

What you can achieve

Imagine this:

A customer reaches out with a service request. At the same time, your team is identifying opportunities for additional solutions, assessing churn risks and finding areas where automation can improve efficiency.

This is where your role begins.

As Head of Customer Success, you will build an organization that not only supports customers but actively contributes to BACHMANN's growth.

You will unite Customer Service, Customer Success and Automation into one global organization with a shared objective:

Stronger customer relationships, sustainable growth and measurable business results.

In this role, you will:

  • Transform multiple customer-facing functions into one organization that operates seamlessly across the entire customer journey.
  • Establish clear ownership and accountability to ensure customers receive fast, effective support.
  • Analyze customer retention, revenue development, service performance and expansion opportunities and translate insights into action.
  • Work closely with Sales, Product Management and Service teams to develop systematic approaches for cross-selling, upselling and customer expansion.
  • Build scalable customer engagement models and increase the use of self-service and digital customer experiences.
  • Leverage data, customer insights, AI and automation to identify growth opportunities and customer risks early.
  • Shift the organization from a service-focused mindset to a model centered on customer lifetime value, retention and revenue growth.
  • Collaborate with Product, Sales, Support and international stakeholders to turn ideas into measurable outcomes.
  • Build a high-performing team that is ambitious, commercially minded and focused on delivering results.
Head of Customer Success at Bachmann and Scher GBR
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 19 year(s)
Abteilungsleiter Kreditoren/Lieferantenbuchhaltung at METRO Deutschland GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Senior Java Developer at Wunsch and Rudolph E.K
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
DevOps-Engineer (m/w/d) at Adorsys GmbH and Co KG
Berlin, Manitoba, Germany - Full Time
Skills Needed
N/A
Commis Chef at Klostergasthof Andechs
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Kellner / Service staff at Alexanders Gastro GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Project Coordinator at MEIKO Deutschland GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Data Platform Architect & Lead at Brillux GmbH and Co KG
Hamburg, Hamburg, Germany - Full Time
Skills Needed
N/A
Business Development Manager (m/w/d) at STARK Deutschland GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Supply Chain Planner (m/w/d) at DEINZER + WEYLAND GmbH
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Koch/Köchin (m/w/d) at Strandhotel Weissensee
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Supply Chain Planner (m/w/d) at DEINZER + WEYLAND GmbH
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Senior Konstrukteur m/w/d at Wohner GmbH and Co. KG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Patissier (m/w/d) at Hotel Frankenland GmbH
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Commercial Finance Analyst at ALCON Deutschland GmbH
munich, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Medical Devices Product Manager (m/w/d) at ALCON Deutschland GmbH
berlin, Berkshire - England, Germany - Full Time
Skills Needed
N/A
Electrician (m/f/d) at Ingersoll Rand Careers
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Guest Service Agent at Alexanders Gastro GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Reservations Agent at Hotel Frankenland GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
AI Engineer at Adorsys GmbH and Co KG
hesse, Bavaria, Germany - Full Time
Skills Needed
N/A