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Manager Systemic Customer Issues at Commonwealth Bank
Sydney, New South Wales, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Staff Software Engineer - Mobile at Commonwealth Bank
Sydney, New South Wales, Australia - Full Time
Skills Needed
Development Tools, Xcode, Languages, Mobile Applications, Productivity, Android Studio, Teamcity, Unit Testing
Qualification
Graduate
Production Engineer at EnviroVent Ltd
Harrogate HG3, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Specialization
Manufacturing engineering or an equivalent certification
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Medior Data Engineer at Sogeti
Zwolle, , Netherlands - Full Time
Skills Needed
Sql, Data Profiling, Sas, Java
Qualification
Graduate
Global Workplace Change & Comms Specialist at RIO Tinto
Perth WA 6000, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Assistant Store Manager (Retail) at Boots
Rushden, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Test Environment Engineer at Sogeti
Luxembourg, , Luxembourg - Full Time
Skills Needed
User Experience, Test Coverage, Test Scripts, Luxembourg
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Gen AI - Senior Software Engineer at Commonwealth Bank
Park Road, Central, Singapore - Full Time
Skills Needed
Communications, Fine Tuning, Engineering Disciplines, Azure, Cross Cultural Communication Skills, Reliability Engineering, Secure Coding, Machine Learning, Collaboration
Qualification
LLM
Experience Required
Minimum 7 year(s)
Project Coördinator E at SPIE
Schiedam, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Associate Director, Project Manager - Water & Defence at AECOM
Basingstoke, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Junior Engineer Werktuigbouwkunde at SPIE
9723 Groningen, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Calculator Werktuigbouwkunde at SPIE
8131 Wijhe, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Retail Assistant (Opticians) at Boots
Ilford, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Advisor at Boots
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Excel
Qualification
Graduate
Projectleider Werktuigbouwkunde at SPIE
9723 Groningen, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Cloud Engineer at Sogeti
Utrecht, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
No7 Advisor at Boots
Bangor, Wales, United Kingdom - Full Time
Skills Needed
Team Performance
Qualification
Graduate
IT Recruiter at Sogeti
Groningen, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Postdoctoral Research Associate - Genomics and Modelling at Liverpool School of Tropical Medicine
Liverpool, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Officer Environmental Monitoring at RIO Tinto
Newman WA 6753, , Australia - Full Time
Skills Needed
Water, Utilities, Access, Health Insurance, Cars, Perspectives, Leadership, Retail, Career Development, Financial Support, Environmental Risk
Qualification
Graduate
Manager Systemic Customer Issues at Commonwealth Bank
Sydney, New South Wales, Australia -
Full Time

Start Date

Immediate

Expiry Date

07 Oct, 25

Salary

0.0

Posted On

07 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

We’re excited to offer a 6-month secondment/contract opportunity to join the Group Customer Relations team as a Manager – Systemic Customer Issues .
Responsibilities
  • Identifying, assessing and responding to potential systemic issues identified internally or by bodies such as the Australian Financial Complaints Authority.
  • Autonomously managing cases in a timely and efficient manner.
  • Proactive investigation of potential systemic issues, exploring complex questions, and working with business unit stakeholders to find root causes and develop solutions to prevent future issues for customers.
  • Developing recommendations and effective written responses regarding potential and confirmed systemic issues.
  • Constructively reviewing and challenging in a way that inspires others to champion the interests of customers and consider the ‘should we’ question.
  • Problem solving to cut through complex problems to find practical solutions.Delivering relevant and quality reporting to senior stakeholders on systemic customer issue insights
Manager Systemic Customer Issues at Commonwealth Bank
Sydney, New South Wales, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Staff Software Engineer - Mobile at Commonwealth Bank
Sydney, New South Wales, Australia - Full Time
Skills Needed
Development Tools, Xcode, Languages, Mobile Applications, Productivity, Android Studio, Teamcity, Unit Testing
Qualification
Graduate
Production Engineer at EnviroVent Ltd
Harrogate HG3, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Specialization
Manufacturing engineering or an equivalent certification
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Medior Data Engineer at Sogeti
Zwolle, , Netherlands - Full Time
Skills Needed
Sql, Data Profiling, Sas, Java
Qualification
Graduate
Global Workplace Change & Comms Specialist at RIO Tinto
Perth WA 6000, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Assistant Store Manager (Retail) at Boots
Rushden, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Test Environment Engineer at Sogeti
Luxembourg, , Luxembourg - Full Time
Skills Needed
User Experience, Test Coverage, Test Scripts, Luxembourg
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Gen AI - Senior Software Engineer at Commonwealth Bank
Park Road, Central, Singapore - Full Time
Skills Needed
Communications, Fine Tuning, Engineering Disciplines, Azure, Cross Cultural Communication Skills, Reliability Engineering, Secure Coding, Machine Learning, Collaboration
Qualification
LLM
Experience Required
Minimum 7 year(s)
Project Coördinator E at SPIE
Schiedam, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Associate Director, Project Manager - Water & Defence at AECOM
Basingstoke, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Junior Engineer Werktuigbouwkunde at SPIE
9723 Groningen, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Calculator Werktuigbouwkunde at SPIE
8131 Wijhe, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Retail Assistant (Opticians) at Boots
Ilford, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Advisor at Boots
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Excel
Qualification
Graduate
Projectleider Werktuigbouwkunde at SPIE
9723 Groningen, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Cloud Engineer at Sogeti
Utrecht, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
No7 Advisor at Boots
Bangor, Wales, United Kingdom - Full Time
Skills Needed
Team Performance
Qualification
Graduate
IT Recruiter at Sogeti
Groningen, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Postdoctoral Research Associate - Genomics and Modelling at Liverpool School of Tropical Medicine
Liverpool, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Officer Environmental Monitoring at RIO Tinto
Newman WA 6753, , Australia - Full Time
Skills Needed
Water, Utilities, Access, Health Insurance, Cars, Perspectives, Leadership, Retail, Career Development, Financial Support, Environmental Risk
Qualification
Graduate