This role will collaborate with stakeholders to analyse, document, and enhance business processes, ensuring the successful delivery of projects and continuous improvement initiatives aligned with HSV's transformation objectives.

Additionally, it will contribute to portfolio assurance and reporting, supporting the organization's commitment to efficiency and innovation.

Note: This is a fixed-term contract role until November ****.

Key Accountabilities Include, but not limited to:

Work with the project manager, business stakeholders, technology resources, and vendor resources to develop business and technical requirements while assisting in project implementation, change management, and communication.

Investigating operational needs, problems, and opportunities, contributing to the recommendation of improvements in automated and non-automated components of new or changed processes.

Use continuous improvement and lean waste frameworks and principles to identify opportunities to improve processes and ways of working

Assisting in analysing stakeholder objectives and the underlying issues arising from investigations into business requirements and problems, as well as identifying potential benefits and available options for consideration.

Contributing to technical changes/modifications to the design and configuration of a platform(s).

Providing technical oversight and triage capabilities to diagnose issues in the end-to-end processes