WHY YOU SHOULD APPLY?

At Phoenix, our philosophy is simple – we aim to be the UK’s leading IT solution and managed service provider and that means we recognise that it’s our people who are the heart of everything we do.
We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read here.

OVERVIEW OF THE ROLE

Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools.
We are now very excited to grow that team further by hiring a new Operations Co-Ordinator to work in the team responsible for fielding operational queries as well as creating and placing purchase orders for customers.

WHAT WILL YOU BE DOING?

• To handle queries from sales, customers, suppliers, and manufacturers
• Work closely with sales ensuring all orders are correct before processing
• To provide after sales support for queries that arise from deliveries completed, liaising with vendors and suppliers
• Negotiating with suppliers to agree prices, quantities, delivery schedules and exclusivity deals
• Completing Agreement paperwork with great attention to detail and sending to customers to sign
• Running and controlling customer price lists
• Running reports for our sales team