JOB SUMMARY:

The Branch Manager will direct and supervise the staff and day-to-day operations in the assigned branch location. Drives profitable growth by providing strong leadership to drive results for the strategic and tactical goals assigned. Responsible for leading and supporting a variety of business development activities focusing on key behaviors that drive deposit and loan growth. Leads a consistent customer service experience to ensure delivery of superior quality service for customers.

Supervisory Responsibilities:

• Hires and assist in training qualified candidates.
• Oversees the day-to-day workflow of the branch.
• Conducts performance evaluations that are timely and constructive, providing recommendations for promotion and salary adjustment as appropriate.
• Continuously coach and develop their team.

REQUIRED SKILLS/ABILITIES:

· Excellent leadership and management skills.
· Excellent sales, customer service, and interpersonal skills.
· Excellent verbal and written communication skills.
· Excellent organizational skills and attention to detail.
· Ability to prioritize tasks, delegating when appropriate.
· Proficient with Microsoft Office Suite or related software.

EDUCATION AND EXPERIENCE:

• High school diploma and equivalent industry experience required. Bachelor’s degree preferred.
• ·Management experience required.
  Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Ability to Commute:

• Avon, IN 46123 (Required)

Ability to Relocate:

• Avon, IN 46123: Relocate before starting work (Preferred)

Work Location: In perso

DUTIES/RESPONSIBILITIES:

• Collaborates with other branch and district managers to set reasonable sales and/or retail goals.
• Collaborates with district manager to set performance standards. Standards may be based on financial and operational goals and required compliance with internal, local, state, and federal policies, procedures, and regulations.
• Conducts regular staff meetings to ensure that goals and objectives are clearly communicated with branch staff; provides guidance and leadership to enable staff to meet these goals and objectives.
• Identifies training needs and opportunities; develops and implements a plan for meeting those needs.
• Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff.
• Participates in community activities to promote the organization and to build goodwill.
• Collaborates with other managers and district managers regarding advertising, marketing, and growth campaigns.
• Assists with start-up, development, and growth of new branches as needed.
• Performs other related duties as assigned.
• Holds team accountable for providing excellent customer service. Leads by example to maximize customer satisfaction.
• Holds team accountable for providing excellent customer service. Leads by example to maximize customer satisfaction.
• Leads and manages the conversion of service requests to sales.
• Leads sales through consistent profiling, cross-selling, and follow-up activities.

Supervisory Responsibilities:

• Hires and assist in training qualified candidates.
• Oversees the day-to-day workflow of the branch.
• Conducts performance evaluations that are timely and constructive, providing recommendations for promotion and salary adjustment as appropriate.
• Continuously coach and develop their team