To provide top level customer service and effectively drive customer traffic to all dealerships with solid appointments.

WORK EXPERIENCE REQUIREMENTS

• Understanding of Stuckey Automotive’s sales process
• Honesty, integrity, trustworthiness
• Driven and passionate to achieve growth and goals within the BDC
• Strong communication skills
  Job Type: Full-time
  Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities
• Commission pay

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 2 years (Required)

License/Certification:

• Driver’s License (Required)

Work Location: In perso

• Meet minimum standards of 70 calls and 8 appointments through effective management of internet leads and inbound calls.
• Answer incoming calls promptly, professionally and using scripts
• Maintain 90 day follow-up process for all internet leads
• Directly respond to all emails, chats/texts and messages with accuracy
• Contact all unsold customers daily in an effort to reappoint
• Communicate with customers with professionalism.
• Follow BDC sales process to ensure solid appointments are set for sale teams
• Cultivate additional opportunities through campaigns
• Job requires a minimum 40 hours per week; 8-hour workday with allotted 1-hour unpaid lunch break
  Reports to: Business Development Manager