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Customer Support - Associate at Sutherland
Navi Mumbai, maharashtra, India - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Empathy, Time Management, Independence, Call Documentation, Process Improvement
Specialization
Good verbal and written communication skills in English are required. A high school diploma or equivalent is necessary, and 0-2 years of experience is preferred, with freshers welcome.
Associate / Senior Associate (Underwriting) at Sutherland
Navi Mumbai, maharashtra, India - Full Time
Skills Needed
Loan Underwriting, Credit Analysis, Risk Assessment, Regulatory Compliance, Financial Document Analysis, Debt To Income Ratio Evaluation, Collaboration, Analytical Skills, Communication Skills, Attention To Detail, Ethical Standards, Problem Solving, Time Management, Manufactured Housing Expertise, Fraud Detection, Document Management
Specialization
Candidates should have proven experience as a Loan Underwriter, preferably with expertise in manufactured housing loans. Strong analytical skills and proficiency in financial document analysis are essential.
Experience Required
Minimum 2 year(s)
Verification Analyst (m/f/x) at Tipico
Saint Julian's, Central Region, Malta - Full Time
Skills Needed
Detail Oriented, Trustworthy, Tech Savvy, English Language Skills, Flexible, German Language Skills
Specialization
Candidates should be detail-oriented and trustworthy, with strong tech skills and the ability to work flexible hours. Proficiency in English is required, and knowledge of German is beneficial.
SF - Sales Cloud Developer/Administrator at NTT DATA
Hyderabad, Telangana, India - Full Time
Skills Needed
Salesforce Administration, User Training, Crm Adoption, Data Governance, Project Management, System Configuration, Data Protection, Reporting, Collaboration, Mentoring, Change Management, Appexchange Solutions, System Integrations, Audits, Automation, Documentation
Specialization
The position requires collaboration with cross-functional teams to translate business needs into platform improvements. Strong experience in Salesforce administration and project management is essential.
Experience Required
Minimum 5 year(s)
Associate at Sutherland
Navi Mumbai, maharashtra, India - Full Time
Skills Needed
Verbal Communication, Written Communication, Customer Service, Problem Solving, Empathy, Time Management, Independence
Specialization
Good verbal and written communication skills in English are required. A high school diploma or equivalent is necessary, and 0-2 years of experience is preferred, with freshers welcome.
Customer Support Associate at Sutherland
Mumbai City, maharashtra, India - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Empathy, Time Management, Windows Operating Systems, Email Etiquette, Multi Channel Communication
Specialization
Good verbal and written communication skills in English are required. A high school diploma or equivalent is necessary, and 0-2 years of experience is preferred, with freshers welcome.
Sr. Technical Support Engineer, Focused Services at Palo Alto Networks
Bengaluru, karnataka, India - Full Time
Skills Needed
Technical Support, Cloud Security, Network Security, Troubleshooting, Root Cause Analysis, Customer Service, Communication Skills, Firewall Support, Networking Protocols, Devops, Engineering, Qa, Product Management, Application Development, Container Environments, Serverless Environments
Specialization
4+ years in technical support roles, specifically with Cloud exposure and experience is required. A customer-centric mindset and excellent communication skills are essential for this position.
Experience Required
Minimum 5 year(s)
ServiceNow IRM (Integrated Risk Management) Expert at Unison Group
Singapore, , Singapore - Full Time
Skills Needed
Servicenow, Irm, Grc, Risk Management, Audit Management, Vendor Risk, Issues Management, Workflow Design, Configuration, Stakeholder Management, Technical Leadership, Javascript, Integration, Problem Solving, Communication, Governance
Specialization
The candidate should have hands-on expertise in ServiceNow IRM/GRC modules and a strong understanding of enterprise risk management frameworks. Proven ability to manage end-to-end implementation projects is essential.
Experience Required
Minimum 5 year(s)
EMPLOYE COMMERCIAL (H/F) at Groupement Mousquetaires
Plougonvelin, Brittany, France - Full Time
Skills Needed
Customer Service, Inventory Management, Product Display, Team Collaboration, Communication, Sales
Specialization
The ideal candidate should have strong interpersonal skills and a passion for customer service. Experience is not required, making this position suitable for both newcomers and those with prior experience.
Danish Speaking Client Service Representative (Remote) - Paid Relocation Gr at Mercier Consultancy
, , Hungary - Full Time
Skills Needed
Fluency In Danish, Customer Service, Communication Skills, Interpersonal Skills, Problem Solving, Technology Adaptability, Client Support, Crm Documentation
Specialization
Ideal candidates will possess fluency in Danish and prior experience in customer service. A proactive approach to problem-solving and a friendly demeanor are essential.
Dutch Speaking Client Service Representative (Remote) - Paid Relocation Gre at Mercier Consultancy
, , Spain - Full Time
Skills Needed
Fluency In Dutch, Proficiency In English, Customer Service, Communication Skills, Interpersonal Skills, Problem Solving, Tech Savvy, Positive Attitude
Specialization
Ideal candidates will have fluency in Dutch and experience in customer service. A strong problem-solving mindset and a genuine desire to assist clients are essential.
Manager, Research at Gerson Lehrman Group
, , Singapore - Full Time
Skills Needed
Market Research, Survey Design, Client Solutions, Project Management, Analytical Skills, Communication Skills, Team Leadership, Data Compilation, Creative Problem Solving, Attention To Detail, Collaboration, Presentation Skills, Fluency In Mandarin, Client Service, Commercial Leadership, Thought Leadership
Specialization
Candidates should have 4-5 years of experience in market research and survey design, with strong writing and communication skills. Fluency in English and Mandarin is required, along with experience in managing teams and collaborating in a client-focused environment.
Experience Required
Minimum 5 year(s)
Engineering Manager, Containers at Pure Storage
Prague, Prague, Czechia - Full Time
Skills Needed
Leadership, Software Engineering, Strategic Vision, Platform Engineering, Systems Level Engineering, Architectural Decisions, Stakeholder Leadership, Negotiation, Communication, Security, Reliability, Performance, Collaboration, Mentoring, Continuous Improvement, Integration Framework
Specialization
Proven leadership in software engineering with experience in building complex, large-scale systems is essential. Candidates should have a strategic technical background and a track record of defining technical direction and making high-impact architectural decisions.
Experience Required
Minimum 10 year(s)
Danish Speaking Client Service Representative (Remote) - Paid Relocation Gr at Mercier Consultancy
, , Latvia - Full Time
Skills Needed
Fluency In Danish, Proficiency In English, Customer Service, Communication Skills, Interpersonal Skills, Problem Solving, Technology Adaptability, Client Support
Specialization
Candidates should be fluent in Danish and have prior customer service experience. Excellent communication skills and a proactive approach to problem-solving are essential.
Danish Speaking Client Service Representative (Remote) - Paid Relocation Gr at Mercier Consultancy
, , Poland - Full Time
Skills Needed
Fluency In Danish, Proficiency In English, Customer Service, Communication Skills, Interpersonal Skills, Problem Solving, Technology Adaptation, Client Support
Specialization
Candidates should possess fluency in Danish and prior experience in customer service. A proactive approach to problem-solving and a friendly demeanor are essential.
Dutch Speaking Client Service Representative (Remote) - Paid Relocation Gre at Mercier Consultancy
, , Latvia - Full Time
Skills Needed
Fluency In Dutch, Proficiency In English, Customer Service, Communication Skills, Interpersonal Skills, Problem Solving, Tech Savvy, Positive Attitude
Specialization
Ideal candidates will have fluency in Dutch and experience in customer service or a related field. A strong problem-solving mindset and a genuine desire to assist clients are essential.
Styckare - Jordbro at Simplex Bemanning AB
Jordbro, Stockholm County, Sweden - Full Time
Skills Needed
Attention To Detail, Responsibility, Quality Awareness, Teamwork, Physical Work, Flexibility, Problem Solving
Specialization
The ideal candidate is meticulous, responsible, and quality-conscious, with the ability to work both independently and as part of a team. Experience in meat cutting or food production is advantageous but not required, and a good understanding of hygiene routines and food safety is essential.
Sr Manager, Tech Support (Remote - US) at Jobgether
, , United States - Full Time
Skills Needed
Technical Support, Team Leadership, Customer Success, Data Analysis, Process Improvement, Devops Practices, Identity And Access Management, Communication Skills, Collaboration, Problem Solving, Escalation Management, Performance Metrics, Knowledge Centered Support, Intelligent Swarming, Service Quality, Efficiency
Specialization
Candidates should have 12+ years of experience in technical support and proven leadership skills managing teams of 5 or more engineers. Familiarity with DevOps practices and strong analytical capabilities are essential.
Experience Required
Minimum 10 year(s)
Pārdevējs - kasieris/-e at Rimi Latvia
Jēkabpils, , Latvia - Full Time
Skills Needed
Customer Service, Teamwork, Responsibility, Learning New Skills, Latvian Language Proficiency
Specialization
Candidates should have a desire to learn new skills and the ability to work responsibly. Teamwork skills and proficiency in the Latvian language are also required.
Junior Professional Services Consultant at Quadient
Hradec Králové, Northeast, Czechia - Full Time
Skills Needed
Problem Solving, Analytical Skills, Technical Configuration, Customization, Communication, Delivery, Scripting, Logical Thinking, Algorithmic Thinking, Collaboration, Customer Solutions, Software Delivery, Training, Troubleshooting, Proactive Attitude, Curiosity
Specialization
A university degree in a relevant field or a high school diploma with IT experience is required. Candidates should possess a tech-savvy mindset, strong problem-solving skills, and a proactive attitude.
Customer Support - Associate at Sutherland
Navi Mumbai, maharashtra, India -
Full Time


Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Problem Solving, Empathy, Time Management, Independence, Call Documentation, Process Improvement

Industry

IT Services and IT Consulting

Description
Company Description Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 37 years, we have been entrusted with caring for our clients’ customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design-thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms. We believe that the best relationships come from trust and value. We call it One Sutherland. Job Description Be the primary point of contact for our Business-to-Business customers through Calls, Email & Chat. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and flag recurring customer issues through proper channels. Qualifications Good verbal and written communication skills in English. Strong customer service mindset with good communication skills. Ability to empathize with customers, manage time effectively, and work independently. High school diploma or equivalent and above. 0–2 years of experience (freshers welcome!). Additional Information Working Location: Navi Mumbai , Airoli Timings: 8 Hours plus 1 Hour break Perks: Cab facilities available (within 25 Kms of office location). Disclaimer: Sutherland never requests payment or favors in exchange for job opportunities. Please report any suspicious activity immediately to [email protected]

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Responsibilities
Be the primary point of contact for Business-to-Business customers through Calls, Email & Chat. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs).
Customer Support - Associate at Sutherland
Navi Mumbai, maharashtra, India - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Empathy, Time Management, Independence, Call Documentation, Process Improvement
Specialization
Good verbal and written communication skills in English are required. A high school diploma or equivalent is necessary, and 0-2 years of experience is preferred, with freshers welcome.
Associate / Senior Associate (Underwriting) at Sutherland
Navi Mumbai, maharashtra, India - Full Time
Skills Needed
Loan Underwriting, Credit Analysis, Risk Assessment, Regulatory Compliance, Financial Document Analysis, Debt To Income Ratio Evaluation, Collaboration, Analytical Skills, Communication Skills, Attention To Detail, Ethical Standards, Problem Solving, Time Management, Manufactured Housing Expertise, Fraud Detection, Document Management
Specialization
Candidates should have proven experience as a Loan Underwriter, preferably with expertise in manufactured housing loans. Strong analytical skills and proficiency in financial document analysis are essential.
Experience Required
Minimum 2 year(s)
Verification Analyst (m/f/x) at Tipico
Saint Julian's, Central Region, Malta - Full Time
Skills Needed
Detail Oriented, Trustworthy, Tech Savvy, English Language Skills, Flexible, German Language Skills
Specialization
Candidates should be detail-oriented and trustworthy, with strong tech skills and the ability to work flexible hours. Proficiency in English is required, and knowledge of German is beneficial.
SF - Sales Cloud Developer/Administrator at NTT DATA
Hyderabad, Telangana, India - Full Time
Skills Needed
Salesforce Administration, User Training, Crm Adoption, Data Governance, Project Management, System Configuration, Data Protection, Reporting, Collaboration, Mentoring, Change Management, Appexchange Solutions, System Integrations, Audits, Automation, Documentation
Specialization
The position requires collaboration with cross-functional teams to translate business needs into platform improvements. Strong experience in Salesforce administration and project management is essential.
Experience Required
Minimum 5 year(s)
Associate at Sutherland
Navi Mumbai, maharashtra, India - Full Time
Skills Needed
Verbal Communication, Written Communication, Customer Service, Problem Solving, Empathy, Time Management, Independence
Specialization
Good verbal and written communication skills in English are required. A high school diploma or equivalent is necessary, and 0-2 years of experience is preferred, with freshers welcome.
Customer Support Associate at Sutherland
Mumbai City, maharashtra, India - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Empathy, Time Management, Windows Operating Systems, Email Etiquette, Multi Channel Communication
Specialization
Good verbal and written communication skills in English are required. A high school diploma or equivalent is necessary, and 0-2 years of experience is preferred, with freshers welcome.
Sr. Technical Support Engineer, Focused Services at Palo Alto Networks
Bengaluru, karnataka, India - Full Time
Skills Needed
Technical Support, Cloud Security, Network Security, Troubleshooting, Root Cause Analysis, Customer Service, Communication Skills, Firewall Support, Networking Protocols, Devops, Engineering, Qa, Product Management, Application Development, Container Environments, Serverless Environments
Specialization
4+ years in technical support roles, specifically with Cloud exposure and experience is required. A customer-centric mindset and excellent communication skills are essential for this position.
Experience Required
Minimum 5 year(s)
ServiceNow IRM (Integrated Risk Management) Expert at Unison Group
Singapore, , Singapore - Full Time
Skills Needed
Servicenow, Irm, Grc, Risk Management, Audit Management, Vendor Risk, Issues Management, Workflow Design, Configuration, Stakeholder Management, Technical Leadership, Javascript, Integration, Problem Solving, Communication, Governance
Specialization
The candidate should have hands-on expertise in ServiceNow IRM/GRC modules and a strong understanding of enterprise risk management frameworks. Proven ability to manage end-to-end implementation projects is essential.
Experience Required
Minimum 5 year(s)
EMPLOYE COMMERCIAL (H/F) at Groupement Mousquetaires
Plougonvelin, Brittany, France - Full Time
Skills Needed
Customer Service, Inventory Management, Product Display, Team Collaboration, Communication, Sales
Specialization
The ideal candidate should have strong interpersonal skills and a passion for customer service. Experience is not required, making this position suitable for both newcomers and those with prior experience.
Danish Speaking Client Service Representative (Remote) - Paid Relocation Gr at Mercier Consultancy
, , Hungary - Full Time
Skills Needed
Fluency In Danish, Customer Service, Communication Skills, Interpersonal Skills, Problem Solving, Technology Adaptability, Client Support, Crm Documentation
Specialization
Ideal candidates will possess fluency in Danish and prior experience in customer service. A proactive approach to problem-solving and a friendly demeanor are essential.
Dutch Speaking Client Service Representative (Remote) - Paid Relocation Gre at Mercier Consultancy
, , Spain - Full Time
Skills Needed
Fluency In Dutch, Proficiency In English, Customer Service, Communication Skills, Interpersonal Skills, Problem Solving, Tech Savvy, Positive Attitude
Specialization
Ideal candidates will have fluency in Dutch and experience in customer service. A strong problem-solving mindset and a genuine desire to assist clients are essential.
Manager, Research at Gerson Lehrman Group
, , Singapore - Full Time
Skills Needed
Market Research, Survey Design, Client Solutions, Project Management, Analytical Skills, Communication Skills, Team Leadership, Data Compilation, Creative Problem Solving, Attention To Detail, Collaboration, Presentation Skills, Fluency In Mandarin, Client Service, Commercial Leadership, Thought Leadership
Specialization
Candidates should have 4-5 years of experience in market research and survey design, with strong writing and communication skills. Fluency in English and Mandarin is required, along with experience in managing teams and collaborating in a client-focused environment.
Experience Required
Minimum 5 year(s)
Engineering Manager, Containers at Pure Storage
Prague, Prague, Czechia - Full Time
Skills Needed
Leadership, Software Engineering, Strategic Vision, Platform Engineering, Systems Level Engineering, Architectural Decisions, Stakeholder Leadership, Negotiation, Communication, Security, Reliability, Performance, Collaboration, Mentoring, Continuous Improvement, Integration Framework
Specialization
Proven leadership in software engineering with experience in building complex, large-scale systems is essential. Candidates should have a strategic technical background and a track record of defining technical direction and making high-impact architectural decisions.
Experience Required
Minimum 10 year(s)
Danish Speaking Client Service Representative (Remote) - Paid Relocation Gr at Mercier Consultancy
, , Latvia - Full Time
Skills Needed
Fluency In Danish, Proficiency In English, Customer Service, Communication Skills, Interpersonal Skills, Problem Solving, Technology Adaptability, Client Support
Specialization
Candidates should be fluent in Danish and have prior customer service experience. Excellent communication skills and a proactive approach to problem-solving are essential.
Danish Speaking Client Service Representative (Remote) - Paid Relocation Gr at Mercier Consultancy
, , Poland - Full Time
Skills Needed
Fluency In Danish, Proficiency In English, Customer Service, Communication Skills, Interpersonal Skills, Problem Solving, Technology Adaptation, Client Support
Specialization
Candidates should possess fluency in Danish and prior experience in customer service. A proactive approach to problem-solving and a friendly demeanor are essential.
Dutch Speaking Client Service Representative (Remote) - Paid Relocation Gre at Mercier Consultancy
, , Latvia - Full Time
Skills Needed
Fluency In Dutch, Proficiency In English, Customer Service, Communication Skills, Interpersonal Skills, Problem Solving, Tech Savvy, Positive Attitude
Specialization
Ideal candidates will have fluency in Dutch and experience in customer service or a related field. A strong problem-solving mindset and a genuine desire to assist clients are essential.
Styckare - Jordbro at Simplex Bemanning AB
Jordbro, Stockholm County, Sweden - Full Time
Skills Needed
Attention To Detail, Responsibility, Quality Awareness, Teamwork, Physical Work, Flexibility, Problem Solving
Specialization
The ideal candidate is meticulous, responsible, and quality-conscious, with the ability to work both independently and as part of a team. Experience in meat cutting or food production is advantageous but not required, and a good understanding of hygiene routines and food safety is essential.
Sr Manager, Tech Support (Remote - US) at Jobgether
, , United States - Full Time
Skills Needed
Technical Support, Team Leadership, Customer Success, Data Analysis, Process Improvement, Devops Practices, Identity And Access Management, Communication Skills, Collaboration, Problem Solving, Escalation Management, Performance Metrics, Knowledge Centered Support, Intelligent Swarming, Service Quality, Efficiency
Specialization
Candidates should have 12+ years of experience in technical support and proven leadership skills managing teams of 5 or more engineers. Familiarity with DevOps practices and strong analytical capabilities are essential.
Experience Required
Minimum 10 year(s)
Pārdevējs - kasieris/-e at Rimi Latvia
Jēkabpils, , Latvia - Full Time
Skills Needed
Customer Service, Teamwork, Responsibility, Learning New Skills, Latvian Language Proficiency
Specialization
Candidates should have a desire to learn new skills and the ability to work responsibly. Teamwork skills and proficiency in the Latvian language are also required.
Junior Professional Services Consultant at Quadient
Hradec Králové, Northeast, Czechia - Full Time
Skills Needed
Problem Solving, Analytical Skills, Technical Configuration, Customization, Communication, Delivery, Scripting, Logical Thinking, Algorithmic Thinking, Collaboration, Customer Solutions, Software Delivery, Training, Troubleshooting, Proactive Attitude, Curiosity
Specialization
A university degree in a relevant field or a high school diploma with IT experience is required. Candidates should possess a tech-savvy mindset, strong problem-solving skills, and a proactive attitude.
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