DUPAGEPADS KITCHEN SERVICES SUPERVISOR

Summary: To support individuals and families recovering from homelessness, DuPagePads Interim Housing programs provide clients with food and other basic needs items. These resources are obtained, managed, and distributed using a variety of approaches, frequently through volunteer and donor support. This position provides oversight for kitchen systems and operations, food sourcing and distribution, and has both administrative and hands-on responsibilities. The role will have regular volunteer, client, and staff engagement, including interfacing routinely with the Volunteer Manager, other members of the Development department, and other members of the Programs department. Full Job Description Below
Reports to: Interim Housing Associate Director, with feedback from leadership of Development and Programs departments
Schedule: Sunday-Thursday, 11:00am – 7:00pm
Supervises: Food and Resource Service Coordinator, volunteers working in the food and resource support roles, and any staff intermittently assigned to food and resource support duties.
Salary: $57,000 – 60,320

KEY QUALIFICATIONS

• Two years of related inventory, shelter, or pantry experience.
• Be at least 21 years old.
• High School diploma or equivalent; some college coursework preferred.
• Have a valid Illinois driver’s license.
• Good interpersonal, oral, and written communication skills.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of all DuPagePads policies, procedures, services and offerings.
• Must have a basic knowledge of pantry organization and food service care.
• Ability to demonstrate strong interpersonal skills, professionalism, and problem-solving ability.
• Promote guest care through all actions and behaviors.
• Project a professional image to all internal and external customers ensuring correct grooming.
• Ability to display a warm, supportive attitude toward all people.
• Ability to demonstrate initiative and follow through and be comfortable working in a changing environment.
• Demonstrates willingness to consistently improve work performance through their relationship and guidance.
• Must possess an accurate and informed understanding of cultural and shelter realities, especially related to families, poverty, and community development.

• Operate within the DuPagePads Core Values and trauma informed policies and practices of the agency.
• Leads food-related hospitality practices to give nutrition and hope to people experiencing homelessness.
• Ensure procedure manual is accurate, up to date, and will all health department and agency requirements.
• Ensure all kitchen equipment is working, follow and set needed service schedules, and handle maintenance requests together with agency facilities supervisor.
• With Director of Engagement, coordinate with local organizations for sourcing of pro bono food donations.
• Oversee but also take hands-on role in maintaining a clean and sanitary food service room and pantry area by adhering to state and local sanitation requirements and codes.
• Coordinate ongoing donations receiving and food storage according to best practices and all food safety regulations including rotation of products in inventory.
• Ensure inventory is up to date for all food orders. Maintain supplies inventory by checking stock, anticipating needs, and placing and expediting orders. Must verify all receipts with office administrator and provide accurate record keeping.
• Ensure food-handling portion of volunteer handbook is up-to-date and aligns with health department regulations.
• Support the facility to comply with all health and fire codes, participate in the preparation and conducting of any inspections or monitoring visits, and engage in relevant activities to remediate any concerns.
• Directly oversee meal services on days when food coordinator is not present.
• Regular, reliable, and non-disruptive attendance and the ability to create and maintain collaborative, harmonious working relationships with others.
• Ability to provide or obtain a SERV Safe certification within first 60 days of employment.
• Completes any other related tasks and responsibilities, including assisting with resource room operations, as assigned and required.