This is a really varied and wide-ranging role – it has everything from supporting nurses, midwives and the wider clinic teams in the coordination of treatments to patients while making sure they can have the best possible experience they can receive.
You’ll talk to patients and support them throughout their treatment journey, provide them with information, resolving any queries or problems. You’ll provide emotional support to them using empathy and understanding, and if you need to, signpost them to our counselling support services.
You’ll support patients’ consultations with general healthcare duties such as taking their height, weight and blood pressure. Also support the nursing team with preparing the Procedure Room, assisting with procedures, taking post-operation observations and also chaperoning the Consultants for procedures such as ultrasound scans
You’ll need to accurately input data, find information on the clinical patient database and follow the system pathways to ensure patient record are accurate.
There is the potential of personal development in this role with training provided for cannulation and also assisting in theatre.
About you:
You’re a Healthcare Assistant in a hospital setting or fertility clinic, with an NVQ Level 2 or equivalent in Health and Social Care. You’re also a team player with a desire for continuous personal and professional development.
Attention to detail cannot be stressed enough, this is a medical environment and mistakes are not just extremely costly to everybody involved, they can be dangerous.
Excellent communication is required as you’ll be dealing with people from all backgrounds, making In and outbound calls where needed, delivering a high-quality patient experience – you’re acting as a Care Fertility ambassador in all of your interactions.
We have a diverse range of patients who have a diverse range of needs, at Care we have an inclusive approach and embrace diversity.
Location/Benefits:
This is a full-time role working Monday - Friday. Working at our clinic in Woking (5 Hill View Road, Woking, GU22 7HW).

In a company where hard work and great results are recognised, you can look forward to a supportive culture of collaboration where we value each other.

• Salary of £25,300 FTE
• 33 Days annual leave (inc. public holidays)
• Pension scheme
• Life assurance
• A range of benefits including retail discounts, a wellbeing hub, holiday trading.

About us
We’re Care Fertility, we’re the largest private provider of IVF and fertility treatment in the UK.
We draw on the knowledge of our wider team of over 600 dedicated doctors, embryologists, nurses and support teams who all work together to ensure our patients get the very best fertility treatment.
At Care we care, for our patients and for our people. We believe in helping you to reach your full potential.
If you join Care, you can look forward to a challenging and rewarding role, with great results bringing great opportunity for recognition and promotion.
This post is subject to an enhanced DBS check.

Please refer the Job description for details