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Customer Experience Specialist II at ZeroNorth
Tiruporur, tamil nadu, India - Full Time
Skills Needed
Customer Support, Technical Support, Client Facing Roles, B2b Saas, Maritime Industry, Software Products, Troubleshooting, Communication Skills, Collaboration, Continuous Learning, Emerging Technologies, Genai
Specialization
The ideal candidate should have 3+ years of experience in customer support or technical support, preferably in the B2B SaaS sector. A strong understanding of the maritime industry and excellent communication skills are essential.
Experience Required
Minimum 2 year(s)
Process Engineer - Saudi Arabia at Eram Talent
Rabigh, Makkah Region, Saudi Arabia - Full Time
Skills Needed
Process Engineering, Process Design, Process Simulations, Mass Balances, Energy Balances, Feasibility Studies, Troubleshooting, Hse Compliance, Technical Writing, Collaboration, Analytical Thinking, Problem Solving, Thermodynamics, Fluid Dynamics, Heat Transfer, Safety Compliance
Specialization
Candidates must have a Bachelor’s degree in Chemical or Process Engineering and 3–6 years of relevant experience. Proficiency in process simulation tools and knowledge of process safety and industry standards are essential.
Experience Required
Minimum 2 year(s)
Vice President, Institutional Partnerships at Grayscale Investments
Stamford, Connecticut, United States - Full Time
Skills Needed
Institutional Sales, Relationship Management, Capital Introduction, Asset Management, Hedge Funds, Pensions, Endowments, Foundations, Sales Strategy, Market Insight, Digital Assets, Tokenization, Cross Asset Product Knowledge, Entrepreneurial Mindset, Client Engagement, Investment Solutions
Specialization
Candidates should have 8-15 years of experience in institutional client coverage or capital introduction. A strong background in engaging with allocators and managers in the financial ecosystem is essential.
Experience Required
Minimum 10 year(s)
Magasinier F/H/X at BUT
Oloron-Sainte-Marie, Nouvelle-Aquitaine, France - Full Time
Skills Needed
Organization, Customer Service, Teamwork, Safety Procedures, Stock Management, Product Assembly, Logistics, Communication, Problem Solving, Client Interaction, Technical Diagnosis, Inventory Control, Delivery Coordination, Sav Procedures, Rigor, Adaptability
Specialization
Candidates must have a strong sense of organization and safety compliance. A valid Category B driver's license and CACES certifications (1, 3, 5) are required.
Impiegato amministrativo/Addetto alla sicurezza lavorativa (OHS) - cat. pro at Applus IDIADA
Settimo Torinese, Piedmont, Italy - Full Time
Skills Needed
Data Entry, Document Management, Safety Training Coordination, Record Keeping, Collaboration, Travel Coordination, Maintenance Coordination, External Relations, Office Software, Teamwork, English Proficiency, Attention To Detail, Reliability
Specialization
Candidates must be registered for targeted placement under Law 68/99 and have prior experience in a similar role. A diploma or degree in administrative or economic fields is required, along with proficiency in Office software and English.
Experience Required
Minimum 2 year(s)
Pardavėjas (-a) - konsultantas (-ė), Senasis Ukmergės kelias 8, Avižieniai at IKI
, , Lithuania - Full Time
Skills Needed
Customer Service, Team Player, Communication, Attention To Detail, Sales Experience
Specialization
Previous experience as a sales consultant is a plus, but not required as training will be provided. Candidates should be diligent, honest, and able to engage in conversations with customers.
Technical Service Delivery Lead (XSIAM) - Remote at Palo Alto Networks
Santa Clara, California, United States - Full Time
Skills Needed
Customer Success, Technical Account Management, Security Consulting, Solutions Architecture, Soc Operations, Xdr, Siem, Soar, Incident Management, Alert Management, Data Onboarding, Analytical Mindset, Problem Solving, Communication Skills, Collaboration, Automation Workflows
Specialization
Candidates should have over 5 years of experience in relevant fields such as Customer Success or Security Consulting, with a strong understanding of XDR, SIEM, and SOAR technologies. A bachelor's degree in Computer Science, Information Security, or a related field is preferred.
Experience Required
Minimum 5 year(s)
Technical Service Delivery Lead (XSIAM) - Remote at Palo Alto Networks
New York, New York, United States - Full Time
Skills Needed
Customer Success, Technical Account Management, Security Consulting, Solutions Architecture, Soc Operations, Xdr, Siem, Soar, Incident Management, Alert Management, Data Onboarding, Analytical Skills, Problem Solving, Communication Skills, Collaboration, Automation
Specialization
Candidates should have over 5 years of experience in relevant fields such as Customer Success or Security Consulting, along with a strong understanding of XDR, SIEM, and SOAR technologies. A bachelor's degree in a related field or equivalent military experience is preferred.
Experience Required
Minimum 5 year(s)
Vendeur polyvalent F/H/X at BUT
Chauvigny, Nouvelle-Aquitaine, France - Full Time
Skills Needed
Sales, Customer Service, Communication, Listening, Teamwork, Dynamic, Motivated, Determined
Specialization
Candidates should be passionate about commerce and human interaction, with strong persuasive skills. Being dynamic, motivated, and a good listener are essential traits for this position.
Porter at Sloomoo Institute LLC
Boston, Massachusetts, United States - Full Time
Skills Needed
Cleaning, Sanitation, Teamwork, Time Management, Physical Labor, Customer Service, Organization, Safety Protocols
Specialization
Candidates should have a high school diploma or equivalent and 1-2 years of experience in a relevant role. They must be able to lift and move heavy items and work in a fast-paced environment.
Konsultantas (-ė) santechnikos skyriuje, Draugystės g. 8C at „Kesko Senukai Lithuania"
Kaunas, Kaunas County, Lithuania - Full Time
Skills Needed
Customer Service, Communication, Attention To Detail, Responsibility, Honesty, Adaptability
Specialization
Candidates should speak Lithuanian and enjoy interacting with people. Previous experience in a similar role is considered an advantage.
Pamainos vadovas (-ė), Ukmergės g. 221, Vilnius, 500 EUR priedas at IKI
Vilnius, Vilnius County, Lithuania - Full Time
Skills Needed
Teamwork, Motivation, Computer Skills, Organizational Skills, Planning, Control, Audit, Document Administration, Inventory Management, Customer Service
Specialization
Candidates should have 1-2 years of relevant experience in retail and good computer skills. The ability to work in a team and motivate employees is essential, along with quick adaptability to various situations.
Chef de projet Junior Stratégie RSE H/F at EPSA
Paris, Ile-de-France, France - Full Time
Skills Needed
Rse, Sustainability, Project Management, Communication, Analysis, Organization, Teamwork, Creativity, English Proficiency, Regulatory Monitoring, Content Production, Data Analysis, Internal Awareness, Certification Development, Impact Reporting
Specialization
Candidates should be Master's students with a focus on RSE or sustainability, possessing strong analytical and organizational skills. They should also have good English proficiency and demonstrate curiosity, rigor, and teamwork.
Pizza Chef(06257) - 330 N WAHSATCH AVENUE at Domino's Pizza LLC
Colorado Springs, Colorado, United States - Full Time
Skills Needed
Multitasking, Troubleshooting, Fast Paced Environment, Effective Communication, Recipe Execution, Safe Food Handling, Food Storage, Sanitation, Teamwork, Attention To Detail, Passion For Quality
Specialization
Candidates should have the ability to work efficiently under pressure and communicate effectively with team members and customers. Knowledge of food preparation, safe handling, and sanitation practices is essential.
Claim Specialist - Property Field Inspection at State Farm
Buffalo, New York, United States - Full Time
Skills Needed
Property Claims, Customer Service, Communication Skills, Negotiation, Damage Assessment, Insurance Policies, Building Construction, Regulatory Compliance, Claims Management Software, Detail Oriented, Organizational Skills, Analytical Skills, Emotional Intelligence, Physical Agility, Rope And Harness Safety Training, Xactimate
Specialization
Candidates must have experience in property claims and strong knowledge of insurance policies and claim handling practices. Excellent communication skills and the ability to assess damages and negotiate settlements are essential.
Experience Required
Minimum 5 year(s)
Chef de projet déménagement & migration H/F at Scalian Inc
Brest, Brittany, France - Full Time
Skills Needed
Project Management, Infrastructure Relocation, Data Center Urbanization, Hpe Equipment Knowledge, Hitachi Equipment Knowledge, Pressure Management
Specialization
Candidates must have at least 5 years of project management experience, specifically in infrastructure relocation. Knowledge of data center urbanization and familiarity with HPe and Hitachi equipment is also required.
Experience Required
Minimum 5 year(s)
Chef de Secteur GMS (Striker) - ALÈS (H/F) at Red Bull
Alès, Occitania, France - Full Time
Skills Needed
Gms Knowledge, Negotiation Skills, Distribution Networks, Supply Chain Methods, Software Management, Autonomy, Rigor, Listening Skills, Diplomacy, Stress Resistance, Adaptability, Proactivity
Specialization
Candidates should have a good understanding of the GMS sector, strong negotiation skills, and the ability to manage various distribution networks. A commercial education level of Bac+2 to Bac+4/5 and a valid driver's license are required.
Experience Required
Minimum 2 year(s)
US Tax Preparer (1040) at The Back Room Offshoring Inc.
, , Philippines - Full Time
Skills Needed
Tax Preparation, Lacerte Tax Software, Quickbooks Desktop, Quickbooks Online, Microsoft Office, Attention To Detail, Communication Skills, Bookkeeping, Client Confidentiality, Data Verification, Tax Concepts, Organization Skills, Team Collaboration, Learning Agility
Specialization
1-3 years of experience preparing U.S. individual income tax returns is required. Familiarity with Lacerte Tax Software and QuickBooks is preferred, along with strong attention to detail and communication skills.
Afterhours Care Manager RN at Illumia
Evansville, Indiana, United States - Full Time
Skills Needed
Rn Licensure, Patient Assessment, Hospice Care, Clinical Administration, Collaboration Skills, Communication Skills, Time Management, Technology Proficiency, Leadership Skills, Confidentiality, Advocacy, Flexibility, Sensitivity, Documentation, Compliance, Integrity
Specialization
Candidates must have a current RN licensure and a minimum of one year of experience in relevant nursing fields. They should also demonstrate knowledge of hospice principles and possess strong communication and collaboration skills.
Experience Required
Minimum 2 year(s)
Addetto/a alla Produzione – Settore Siderurgico at Alternative Distribution
Santarcangelo di Romagna, Emilia-Romagna, Italy - Full Time
Skills Needed
Manual Skills, Work Organization, Precision, Proactivity, Collaboration, Quality Control, Safety Compliance
Specialization
Candidates should possess manual skills and good work organization. They must demonstrate precision in their tasks, proactivity, and a spirit of collaboration, with availability for shift work if required.
Customer Experience Specialist II at ZeroNorth
Tiruporur, tamil nadu, India -
Full Time


Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

0.0

Posted On

25 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Support, Technical Support, Client-Facing Roles, B2B SaaS, Maritime Industry, Software Products, Troubleshooting, Communication Skills, Collaboration, Continuous Learning, Emerging Technologies, GenAI

Industry

Software Development

Description
At ZeroNorth, we are at the forefront of transforming the shipping industry through digital innovation. Our solutions go beyond optimising business operations, they are designed to lead the industry in sustainability by significantly reducing CO2 emissions. Our core mission of making global trade greener drives everything we do. Your contributions will play a crucial role in reducing emissions, aligning commercial success with sustainability, and delivering benefits for both profitability and the environment. ZeroNorth is powered by a diverse team of 550+ professionals with more than 38 nationalities, operating out of global hubs including Copenhagen (our headquarters), Athens, Chennai, Mumbai, Singapore, Sofia, and Tokyo. We are leading the industry's green transition, enabling our partners to leverage data for actionable decarbonisation efforts. Customer Experience Specialist II at ZeroNorth As a Customer Experience Specialist II, you will be a key player in ensuring our customers receive world-class support and have a positive experience with our innovative solutions. You will take ownership of complex issues, guide users, and collaborate with internal teams to enhance the customer experience continuously. Key responsibilities: Provide prompt, professional, and top-tier support to customers via Freshservice, Intercom, email, phone, and other communication tools. Troubleshoot complex technical and functional issues, identify root causes, and deliver effective solutions or escalate when necessary. Onboard and guide new customers to ensure smooth adoption of our platform and services. Maintain up-to-date, in-depth knowledge of ZeroNorth's products and platform functionality, and understand how they resolve our customers' issues. Contribute to and maintain internal documentation, FAQs, and customer-facing knowledge bases. Actively collaborate with product, engineering, and commercial teams to ensure customer feedback is shared and acted upon, constantly seeking opportunities to improve processes and customer outcomes. Your profile: 3+ years of experience in customer support, technical support, or client-facing roles, ideally within B2B SaaS. • Strong understanding of the maritime or marine industry. • Ability to quickly understand and explain software products, integrations, and troubleshooting steps. • Excellent written and spoken English communication skills. • Proactive, growth-driven mindset with a strong focus on collaboration and continuous learning. • Interest in emerging technologies, especially GenAI, and how they can enhance customer experience and team efficiency. About ZeroNorth At ZeroNorth, we aim to make global trade sustainable by steering the maritime industry toward zero emissions. Using advanced technology and trusted data, our platform delivers real-time insights to optimize operations and align commercial success with environmental impact. We partner with customers on their journey toward sustainability, solving complex challenges and empowering informed decisions that benefit both the planet and their bottom line. Our culture thrives on growth, inclusion, and collaboration. We value honesty, trust, and the unique contributions of every team member, driving meaningful change together. Let's make global trade green.
Responsibilities
As a Customer Experience Specialist II, you will ensure customers receive world-class support and have a positive experience with our solutions. You will troubleshoot complex issues, onboard new customers, and collaborate with internal teams to enhance the customer experience continuously.
Customer Experience Specialist II at ZeroNorth
Tiruporur, tamil nadu, India - Full Time
Skills Needed
Customer Support, Technical Support, Client Facing Roles, B2b Saas, Maritime Industry, Software Products, Troubleshooting, Communication Skills, Collaboration, Continuous Learning, Emerging Technologies, Genai
Specialization
The ideal candidate should have 3+ years of experience in customer support or technical support, preferably in the B2B SaaS sector. A strong understanding of the maritime industry and excellent communication skills are essential.
Experience Required
Minimum 2 year(s)
Process Engineer - Saudi Arabia at Eram Talent
Rabigh, Makkah Region, Saudi Arabia - Full Time
Skills Needed
Process Engineering, Process Design, Process Simulations, Mass Balances, Energy Balances, Feasibility Studies, Troubleshooting, Hse Compliance, Technical Writing, Collaboration, Analytical Thinking, Problem Solving, Thermodynamics, Fluid Dynamics, Heat Transfer, Safety Compliance
Specialization
Candidates must have a Bachelor’s degree in Chemical or Process Engineering and 3–6 years of relevant experience. Proficiency in process simulation tools and knowledge of process safety and industry standards are essential.
Experience Required
Minimum 2 year(s)
Vice President, Institutional Partnerships at Grayscale Investments
Stamford, Connecticut, United States - Full Time
Skills Needed
Institutional Sales, Relationship Management, Capital Introduction, Asset Management, Hedge Funds, Pensions, Endowments, Foundations, Sales Strategy, Market Insight, Digital Assets, Tokenization, Cross Asset Product Knowledge, Entrepreneurial Mindset, Client Engagement, Investment Solutions
Specialization
Candidates should have 8-15 years of experience in institutional client coverage or capital introduction. A strong background in engaging with allocators and managers in the financial ecosystem is essential.
Experience Required
Minimum 10 year(s)
Magasinier F/H/X at BUT
Oloron-Sainte-Marie, Nouvelle-Aquitaine, France - Full Time
Skills Needed
Organization, Customer Service, Teamwork, Safety Procedures, Stock Management, Product Assembly, Logistics, Communication, Problem Solving, Client Interaction, Technical Diagnosis, Inventory Control, Delivery Coordination, Sav Procedures, Rigor, Adaptability
Specialization
Candidates must have a strong sense of organization and safety compliance. A valid Category B driver's license and CACES certifications (1, 3, 5) are required.
Impiegato amministrativo/Addetto alla sicurezza lavorativa (OHS) - cat. pro at Applus IDIADA
Settimo Torinese, Piedmont, Italy - Full Time
Skills Needed
Data Entry, Document Management, Safety Training Coordination, Record Keeping, Collaboration, Travel Coordination, Maintenance Coordination, External Relations, Office Software, Teamwork, English Proficiency, Attention To Detail, Reliability
Specialization
Candidates must be registered for targeted placement under Law 68/99 and have prior experience in a similar role. A diploma or degree in administrative or economic fields is required, along with proficiency in Office software and English.
Experience Required
Minimum 2 year(s)
Pardavėjas (-a) - konsultantas (-ė), Senasis Ukmergės kelias 8, Avižieniai at IKI
, , Lithuania - Full Time
Skills Needed
Customer Service, Team Player, Communication, Attention To Detail, Sales Experience
Specialization
Previous experience as a sales consultant is a plus, but not required as training will be provided. Candidates should be diligent, honest, and able to engage in conversations with customers.
Technical Service Delivery Lead (XSIAM) - Remote at Palo Alto Networks
Santa Clara, California, United States - Full Time
Skills Needed
Customer Success, Technical Account Management, Security Consulting, Solutions Architecture, Soc Operations, Xdr, Siem, Soar, Incident Management, Alert Management, Data Onboarding, Analytical Mindset, Problem Solving, Communication Skills, Collaboration, Automation Workflows
Specialization
Candidates should have over 5 years of experience in relevant fields such as Customer Success or Security Consulting, with a strong understanding of XDR, SIEM, and SOAR technologies. A bachelor's degree in Computer Science, Information Security, or a related field is preferred.
Experience Required
Minimum 5 year(s)
Technical Service Delivery Lead (XSIAM) - Remote at Palo Alto Networks
New York, New York, United States - Full Time
Skills Needed
Customer Success, Technical Account Management, Security Consulting, Solutions Architecture, Soc Operations, Xdr, Siem, Soar, Incident Management, Alert Management, Data Onboarding, Analytical Skills, Problem Solving, Communication Skills, Collaboration, Automation
Specialization
Candidates should have over 5 years of experience in relevant fields such as Customer Success or Security Consulting, along with a strong understanding of XDR, SIEM, and SOAR technologies. A bachelor's degree in a related field or equivalent military experience is preferred.
Experience Required
Minimum 5 year(s)
Vendeur polyvalent F/H/X at BUT
Chauvigny, Nouvelle-Aquitaine, France - Full Time
Skills Needed
Sales, Customer Service, Communication, Listening, Teamwork, Dynamic, Motivated, Determined
Specialization
Candidates should be passionate about commerce and human interaction, with strong persuasive skills. Being dynamic, motivated, and a good listener are essential traits for this position.
Porter at Sloomoo Institute LLC
Boston, Massachusetts, United States - Full Time
Skills Needed
Cleaning, Sanitation, Teamwork, Time Management, Physical Labor, Customer Service, Organization, Safety Protocols
Specialization
Candidates should have a high school diploma or equivalent and 1-2 years of experience in a relevant role. They must be able to lift and move heavy items and work in a fast-paced environment.
Konsultantas (-ė) santechnikos skyriuje, Draugystės g. 8C at „Kesko Senukai Lithuania"
Kaunas, Kaunas County, Lithuania - Full Time
Skills Needed
Customer Service, Communication, Attention To Detail, Responsibility, Honesty, Adaptability
Specialization
Candidates should speak Lithuanian and enjoy interacting with people. Previous experience in a similar role is considered an advantage.
Pamainos vadovas (-ė), Ukmergės g. 221, Vilnius, 500 EUR priedas at IKI
Vilnius, Vilnius County, Lithuania - Full Time
Skills Needed
Teamwork, Motivation, Computer Skills, Organizational Skills, Planning, Control, Audit, Document Administration, Inventory Management, Customer Service
Specialization
Candidates should have 1-2 years of relevant experience in retail and good computer skills. The ability to work in a team and motivate employees is essential, along with quick adaptability to various situations.
Chef de projet Junior Stratégie RSE H/F at EPSA
Paris, Ile-de-France, France - Full Time
Skills Needed
Rse, Sustainability, Project Management, Communication, Analysis, Organization, Teamwork, Creativity, English Proficiency, Regulatory Monitoring, Content Production, Data Analysis, Internal Awareness, Certification Development, Impact Reporting
Specialization
Candidates should be Master's students with a focus on RSE or sustainability, possessing strong analytical and organizational skills. They should also have good English proficiency and demonstrate curiosity, rigor, and teamwork.
Pizza Chef(06257) - 330 N WAHSATCH AVENUE at Domino's Pizza LLC
Colorado Springs, Colorado, United States - Full Time
Skills Needed
Multitasking, Troubleshooting, Fast Paced Environment, Effective Communication, Recipe Execution, Safe Food Handling, Food Storage, Sanitation, Teamwork, Attention To Detail, Passion For Quality
Specialization
Candidates should have the ability to work efficiently under pressure and communicate effectively with team members and customers. Knowledge of food preparation, safe handling, and sanitation practices is essential.
Claim Specialist - Property Field Inspection at State Farm
Buffalo, New York, United States - Full Time
Skills Needed
Property Claims, Customer Service, Communication Skills, Negotiation, Damage Assessment, Insurance Policies, Building Construction, Regulatory Compliance, Claims Management Software, Detail Oriented, Organizational Skills, Analytical Skills, Emotional Intelligence, Physical Agility, Rope And Harness Safety Training, Xactimate
Specialization
Candidates must have experience in property claims and strong knowledge of insurance policies and claim handling practices. Excellent communication skills and the ability to assess damages and negotiate settlements are essential.
Experience Required
Minimum 5 year(s)
Chef de projet déménagement & migration H/F at Scalian Inc
Brest, Brittany, France - Full Time
Skills Needed
Project Management, Infrastructure Relocation, Data Center Urbanization, Hpe Equipment Knowledge, Hitachi Equipment Knowledge, Pressure Management
Specialization
Candidates must have at least 5 years of project management experience, specifically in infrastructure relocation. Knowledge of data center urbanization and familiarity with HPe and Hitachi equipment is also required.
Experience Required
Minimum 5 year(s)
Chef de Secteur GMS (Striker) - ALÈS (H/F) at Red Bull
Alès, Occitania, France - Full Time
Skills Needed
Gms Knowledge, Negotiation Skills, Distribution Networks, Supply Chain Methods, Software Management, Autonomy, Rigor, Listening Skills, Diplomacy, Stress Resistance, Adaptability, Proactivity
Specialization
Candidates should have a good understanding of the GMS sector, strong negotiation skills, and the ability to manage various distribution networks. A commercial education level of Bac+2 to Bac+4/5 and a valid driver's license are required.
Experience Required
Minimum 2 year(s)
US Tax Preparer (1040) at The Back Room Offshoring Inc.
, , Philippines - Full Time
Skills Needed
Tax Preparation, Lacerte Tax Software, Quickbooks Desktop, Quickbooks Online, Microsoft Office, Attention To Detail, Communication Skills, Bookkeeping, Client Confidentiality, Data Verification, Tax Concepts, Organization Skills, Team Collaboration, Learning Agility
Specialization
1-3 years of experience preparing U.S. individual income tax returns is required. Familiarity with Lacerte Tax Software and QuickBooks is preferred, along with strong attention to detail and communication skills.
Afterhours Care Manager RN at Illumia
Evansville, Indiana, United States - Full Time
Skills Needed
Rn Licensure, Patient Assessment, Hospice Care, Clinical Administration, Collaboration Skills, Communication Skills, Time Management, Technology Proficiency, Leadership Skills, Confidentiality, Advocacy, Flexibility, Sensitivity, Documentation, Compliance, Integrity
Specialization
Candidates must have a current RN licensure and a minimum of one year of experience in relevant nursing fields. They should also demonstrate knowledge of hospice principles and possess strong communication and collaboration skills.
Experience Required
Minimum 2 year(s)
Addetto/a alla Produzione – Settore Siderurgico at Alternative Distribution
Santarcangelo di Romagna, Emilia-Romagna, Italy - Full Time
Skills Needed
Manual Skills, Work Organization, Precision, Proactivity, Collaboration, Quality Control, Safety Compliance
Specialization
Candidates should possess manual skills and good work organization. They must demonstrate precision in their tasks, proactivity, and a spirit of collaboration, with availability for shift work if required.
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