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Cell Therapy Navigator at USWM, LLC
, , - Full Time
Skills Needed
Customer Service, Patient Advocacy, Order Management, Logistics Coordination, Communication, Relationship Building, Adaptability, Strategic Thinking, Collaboration, Empathy, Problem Solving, Scheduling, Process Improvement, Attention To Detail, Time Management, Team Management
Specialization
Candidates should have a minimum of 4 to 6 years in a customer service role, preferably in the pharmaceutical or healthcare industry. Strong communication skills, strategic thinking, and the ability to work under pressure are essential for this position.
Experience Required
Minimum 5 year(s)
Occupational Therapist at Phoenix Home Care and Hospice
Joplin, Missouri, United States - Full Time
Skills Needed
Occupational Therapy, Patient Assessment, Neurological Impairments, Musculoskeletal Impairments, Orthopedic Impairments, Cardio Pulmonary Impairments, Fine Motor Skills, Sensory Motor Skills, Developmental Delays, Traumatic Injuries, Swallowing Disorders, Patient Education, Caregiver Support, Discharge Planning, Consultation, Home Health Experience
Specialization
An active Occupational Therapist license in the state of MO is required. Home health experience is preferred but not required.
Physical Therapist PRN at Innovate Rehab & Wellness
Ringgold, Louisiana, United States - Full Time
Skills Needed
Communication, Problem Solving, Patient Care, Therapeutic Exercises, Manual Therapy, Rehabilitation Techniques, Injury Prevention, Documentation, Collaboration, Best Practices
Specialization
Candidates must have a degree in Physical Therapy from an accredited program and an active license in Missouri. Prior experience in clinical or outpatient settings is preferred.
Occupational Therapist at University Health
San Antonio, TX 78229, USA - Full Time
Skills Needed
Occupational Therapy
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Occupational Therapist at Lifemark Health Group
, , - Full Time
Skills Needed
Registered Occupational Therapist, Communication Skills, Clinical Expertise, Assessment Skills, Interdisciplinary Collaboration, Problem Solving Skills, Time Management, Computer Skills, Bilingualism
Specialization
Candidates should be registered and in good standing with the College of Occupational Therapists and have 1-3 years of experience preferred. Newly licensed graduates are accepted, and strong communication and clinical skills are essential.
Occupational Therapist at EACH
, Queensland, Australia - Full Time
Skills Needed
Occupational Therapy, Child Development, Early Intervention, Ndis, Coaching, Family Support, Assessment, Record Keeping, Community Connection, Relationship Building, Evidence Informed Practice, Developmental Delays, Disabilities, Inclusive Education, Professional Support, Training
Specialization
A degree qualification in Occupational Therapy is required along with expert knowledge in child development and early intervention. Proven track record in supporting families and children with developmental delays/disabilities is essential.
Experience Required
Minimum 2 year(s)
Physical Therapist PRN at Concentra
Independence, Missouri, United States - Full Time
Skills Needed
Patient Care, Documentation, Communication, Problem Solving, Therapeutic Exercises, Gait Training, Hydrotherapy, Customer Service, Time Management, Quality Assurance, Confidentiality, Professional Development, Team Coordination, Education, Conflict Resolution, Safety Precautions
Specialization
A Bachelor’s Degree from an accredited Physical Therapy program is required, with a Master's Degree preferred. Experience in ortho-outpatient settings is also preferred.
Occupational Therapist at Ignite Medical Resort McHenry
Fort Worth, Texas, United States - Full Time
Skills Needed
Occupational Therapy, Patient Care, Documentation, Robotic Assisted Therapy, Virtual Reality Therapy, Balance Improvement, Strength Training, Cognitive Rehabilitation, Pain Management, Electrotherapy, Shortwave Diathermy, Functional Rehabilitation, Team Collaboration, Flexible Scheduling, Medical Management, Compassionate Care
Specialization
Candidates must have an active applicable state licensure and a clean background check. They should also be authorized to work in the United States.
OCCUPATIONAL THERAPIST at Ignite Medical Resort McHenry
Crown Point, Indiana, United States - Full Time
Skills Needed
Occupational Therapy, Patient Care, Documentation, Rehabilitation, Neurological Conditions, Orthopedics, Technology Utilization, Teamwork, Compassion, Dependability, Flexibility, Patient Evaluation, Treatment Planning, Communication, Cognitive Rehabilitation, Functional Rehabilitation
Specialization
Candidates must have active state licensure as an Occupational Therapist and a clean background check. They should also be authorized to work in the United States.
Physical Therapist PRN at Ignite Medical Resort McHenry
Bartlesville, Oklahoma, United States - Full Time
Skills Needed
Physical Therapy, Compassion, Dependability, Energy, Teamwork, Patient Care
Specialization
Candidates must have active applicable state licensure and a clean background check. They must also be authorized to work in the United States.
Recreational Therapist at Specialized Education Services
Hoffman Estates, Illinois, United States - Full Time
Skills Needed
Recreational Therapy, Behavior Management, Crisis Management, Individualized Education Plans, Positive Behavioral Interventions, Collaboration, Adaptability, Flexibility
Specialization
A bachelor's degree from an accredited institution and certification as a Recreational Therapist are required. The candidate should demonstrate a commitment to learning and adaptability.
Occupational Therapist at Reliant Rehabilitation
Shenandoah, Iowa, United States - Full Time
Skills Needed
Occupational Therapy, Patient Care, Clinical Supervision, Treatment Plans, Case Management, Infection Control, Documentation, Communication, Team Collaboration, Regulatory Compliance, Professional Development, Resource Management, Patient Evaluation, Consultation, Skill Optimization, Continuing Education
Specialization
Candidates must be graduates of an ACOTE accredited school of occupational therapy and possess valid certification from the NBCOT. A valid state license is also required where applicable.
Occupational Therapist at Reliant Rehabilitation
Temple, Texas, United States - Full Time
Skills Needed
Occupational Therapy, Patient Care, Clinical Supervision, Treatment Plans, Case Management, Infection Control, Documentation, Communication, Team Collaboration, Regulatory Compliance, Clinical Expertise, Resource Management, Continuing Education, Patient Evaluation, Therapy Program Development, Supervision
Specialization
Candidates must be graduates of an ACOTE accredited school of occupational therapy and possess valid certification from the NBCOT. A valid state license is also required where applicable.
Occupational Therapist at Blue Stone Therapy
Coralville, Iowa, United States - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Problem Solving Skills, Critical Thinking Skills, Compassionate Care, Patient Centered Approach
Specialization
Successful completion of an accredited Occupational Therapy program is required. Candidates must possess excellent communication skills and a compassionate, patient-centered approach to care.
Physical Therapist, PT at InHome Therapy
Barrington, Illinois, United States - Full Time
Skills Needed
Physical Therapy, Patient Care, Mobility Assessment, Rehabilitation, Therapeutic Exercise, Patient Education, Documentation, Bls Cpr, Technology Proficiency, Transportation
Specialization
An active PT license and BLS CPR certification are required. Candidates should be comfortable with basic technology and have reliable transportation to see patients in their homes.
Therapy Support Worker at NHS Scotland
Dundee DD2 1UB, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Occupational Therapist at Mediix
Sydney, New South Wales, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Occupational Therapist at Core Psychology Services
Darlington DL1, , United Kingdom - Full Time
Skills Needed
Children, Interpersonal Skills, Occupational Therapy
Qualification
Graduate
Sports Physiotherapist at Mediix
North Perth, Western Australia, Australia - Full Time
Skills Needed
Interpersonal Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Occupational Therapist at Silverchain
Penrith, New South Wales, Australia - Full Time
Skills Needed
Occupational Therapy, Aged Care, Community Work, Adl Assessments, Home Modifications, Care Plans, Multidisciplinary Teamwork, Mobility Support, Cognitive Support, Chronic Health Conditions, Client Independence, Functional Abilities, Equipment Prescription, Falls Risk Reduction, Client Interaction, Health Needs Assessment
Specialization
Candidates must have a degree or postgraduate qualification in Occupational Therapy and current AHPRA registration. A genuine interest in community work with the aged population is essential, along with the ability to work autonomously and in a team.
Cell Therapy Navigator at USWM, LLC
, , -
Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Patient Advocacy, Order Management, Logistics Coordination, Communication, Relationship Building, Adaptability, Strategic Thinking, Collaboration, Empathy, Problem Solving, Scheduling, Process Improvement, Attention to Detail, Time Management, Team Management

Industry

Pharmaceutical Manufacturing

Description
The Cell Therapy Navigator (CTN) is a central role within US WorldMeds’ commercial organization, serving as the primary connection between patients, the company, and key stakeholders at Authorized Treatment Centers (ATCs). As the main point of contact for order management and patient support services in a defined region, the CTN acts as a dedicated patient advocate, ensuring a timely, seamless, and supportive journey to treatment.   This role oversees the full process from the initiation of a product order through to the delivery of therapy, addressing challenges quickly to avoid delays. Working closely with internal partners across supply chain, medical, compliance, and commercial teams, the CTN ensures that each step is handled with accuracy, urgency, and care. By navigating logistical complexities, anticipating issues, and adapting to changing needs, the CTN safeguards the highest standards of quality and service while improving the overall patient and treatment center experience. DUTIES AND RESPONSIBILITIES:   The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Order Management  * Collaborate cross-functionally to coordinate patient scheduling for commercial products across all company assets. * Employ effective scheduling strategies to positively impacting the lives of patients. System Alignment and Communication * Ensure alignment of the Cell Orchestration system, CRM, and internal systems. * Reflect the latest process status to guarantee a smooth patient and ATC experience. * Communicate relevant information with internal and external stakeholders in a timely fashion. Patient Service Support Coordination  * Coordinate patient service support requests with third-party vendors. * Manage requests from receipt to approval or denial. * Ensure approved travel requests align with apheresis and infusions dates. * Communicate all necessary Patient Service Support (PSS) information with ATC and patients promptly. Adaptability and Process Accommodation: * Be flexible and adapt to different processes that are ATC driven and team  * Continuously monitor the cell journey and guide ATCs and patients to support a smooth patient journey. Relationship Building: * Develop strong relationships with ATC coordinators, APH and Cell Lab personal and any other ATC specific personnel that is involved with ordering, infusion, or PSS support. Shipping Logistics and Invoicing Coordination: * Coordinate shipping logistics with the internal logistic team. * Manage invoicing with third-party vendors to ensure flawless execution. QUALIFICATIONS:  *  Bachelor’s degree (preferred but not required) or a minimum of 4 to 6 years of customer service/customer-facing position is required. Candidates with managerial experience (managing a team) in customer service industries are preferred.  Pharmaceutical or Healthcare industry experience is highly preferred but not required.  * Proven ability to think strategically to anticipate and plan for critical needs to deliver an intimate customer experience for our patients and authorized treatment centers.  * Proficient at uncovering customer-based insights/needs and leveraging this knowledge to drive satisfaction and continued process improvements. * Ability to relate to patients and caregivers and be empathetic to their needs and solution oriented. * Ability to work well across a matrix organization with strong collaboration skills to internal and external stakeholders. * Very strong verbal and written communication skills that address customer issues and ability to clearly articulate and easily convey a customer service sentiment. * Ability to work under pressure and adapt quickly to change in a dynamic contact center environment. * The successful candidate will demonstrate the capacity to work shifts to ensure support coverage from 8 AM to 8 PM EST, contributing to our commitment to delivering exceptional customer service. The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS: * Frequently required to stand. * Frequently required to walk.  * Frequently required to sit.  * Frequently required to talk or hear.  * Occasionally required to lift light weights (less than 25 pounds)  * Specific vision abilities required for this job include: close vision, color vision and ability to adjust or focus * Ability to travel, including overnight stays by plane, train or auto, up to 50% WORK ENVIRONMENT:  * The noise level in the work environment usually is quiet. Equal opportunity employer, and does not discriminate on the basis of race, color, religion, sex, pregnancy, national origin, disability, age, genetic information, veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state or local law.
Responsibilities
The Cell Therapy Navigator serves as the primary connection between patients, the company, and key stakeholders at Authorized Treatment Centers, overseeing the full process from product order initiation to therapy delivery. This role ensures a seamless patient journey by addressing challenges quickly and collaborating with internal partners across various teams.
Cell Therapy Navigator at USWM, LLC
, , - Full Time
Skills Needed
Customer Service, Patient Advocacy, Order Management, Logistics Coordination, Communication, Relationship Building, Adaptability, Strategic Thinking, Collaboration, Empathy, Problem Solving, Scheduling, Process Improvement, Attention To Detail, Time Management, Team Management
Specialization
Candidates should have a minimum of 4 to 6 years in a customer service role, preferably in the pharmaceutical or healthcare industry. Strong communication skills, strategic thinking, and the ability to work under pressure are essential for this position.
Experience Required
Minimum 5 year(s)
Occupational Therapist at Phoenix Home Care and Hospice
Joplin, Missouri, United States - Full Time
Skills Needed
Occupational Therapy, Patient Assessment, Neurological Impairments, Musculoskeletal Impairments, Orthopedic Impairments, Cardio Pulmonary Impairments, Fine Motor Skills, Sensory Motor Skills, Developmental Delays, Traumatic Injuries, Swallowing Disorders, Patient Education, Caregiver Support, Discharge Planning, Consultation, Home Health Experience
Specialization
An active Occupational Therapist license in the state of MO is required. Home health experience is preferred but not required.
Physical Therapist PRN at Innovate Rehab & Wellness
Ringgold, Louisiana, United States - Full Time
Skills Needed
Communication, Problem Solving, Patient Care, Therapeutic Exercises, Manual Therapy, Rehabilitation Techniques, Injury Prevention, Documentation, Collaboration, Best Practices
Specialization
Candidates must have a degree in Physical Therapy from an accredited program and an active license in Missouri. Prior experience in clinical or outpatient settings is preferred.
Occupational Therapist at University Health
San Antonio, TX 78229, USA - Full Time
Skills Needed
Occupational Therapy
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Occupational Therapist at Lifemark Health Group
, , - Full Time
Skills Needed
Registered Occupational Therapist, Communication Skills, Clinical Expertise, Assessment Skills, Interdisciplinary Collaboration, Problem Solving Skills, Time Management, Computer Skills, Bilingualism
Specialization
Candidates should be registered and in good standing with the College of Occupational Therapists and have 1-3 years of experience preferred. Newly licensed graduates are accepted, and strong communication and clinical skills are essential.
Occupational Therapist at EACH
, Queensland, Australia - Full Time
Skills Needed
Occupational Therapy, Child Development, Early Intervention, Ndis, Coaching, Family Support, Assessment, Record Keeping, Community Connection, Relationship Building, Evidence Informed Practice, Developmental Delays, Disabilities, Inclusive Education, Professional Support, Training
Specialization
A degree qualification in Occupational Therapy is required along with expert knowledge in child development and early intervention. Proven track record in supporting families and children with developmental delays/disabilities is essential.
Experience Required
Minimum 2 year(s)
Physical Therapist PRN at Concentra
Independence, Missouri, United States - Full Time
Skills Needed
Patient Care, Documentation, Communication, Problem Solving, Therapeutic Exercises, Gait Training, Hydrotherapy, Customer Service, Time Management, Quality Assurance, Confidentiality, Professional Development, Team Coordination, Education, Conflict Resolution, Safety Precautions
Specialization
A Bachelor’s Degree from an accredited Physical Therapy program is required, with a Master's Degree preferred. Experience in ortho-outpatient settings is also preferred.
Occupational Therapist at Ignite Medical Resort McHenry
Fort Worth, Texas, United States - Full Time
Skills Needed
Occupational Therapy, Patient Care, Documentation, Robotic Assisted Therapy, Virtual Reality Therapy, Balance Improvement, Strength Training, Cognitive Rehabilitation, Pain Management, Electrotherapy, Shortwave Diathermy, Functional Rehabilitation, Team Collaboration, Flexible Scheduling, Medical Management, Compassionate Care
Specialization
Candidates must have an active applicable state licensure and a clean background check. They should also be authorized to work in the United States.
OCCUPATIONAL THERAPIST at Ignite Medical Resort McHenry
Crown Point, Indiana, United States - Full Time
Skills Needed
Occupational Therapy, Patient Care, Documentation, Rehabilitation, Neurological Conditions, Orthopedics, Technology Utilization, Teamwork, Compassion, Dependability, Flexibility, Patient Evaluation, Treatment Planning, Communication, Cognitive Rehabilitation, Functional Rehabilitation
Specialization
Candidates must have active state licensure as an Occupational Therapist and a clean background check. They should also be authorized to work in the United States.
Physical Therapist PRN at Ignite Medical Resort McHenry
Bartlesville, Oklahoma, United States - Full Time
Skills Needed
Physical Therapy, Compassion, Dependability, Energy, Teamwork, Patient Care
Specialization
Candidates must have active applicable state licensure and a clean background check. They must also be authorized to work in the United States.
Recreational Therapist at Specialized Education Services
Hoffman Estates, Illinois, United States - Full Time
Skills Needed
Recreational Therapy, Behavior Management, Crisis Management, Individualized Education Plans, Positive Behavioral Interventions, Collaboration, Adaptability, Flexibility
Specialization
A bachelor's degree from an accredited institution and certification as a Recreational Therapist are required. The candidate should demonstrate a commitment to learning and adaptability.
Occupational Therapist at Reliant Rehabilitation
Shenandoah, Iowa, United States - Full Time
Skills Needed
Occupational Therapy, Patient Care, Clinical Supervision, Treatment Plans, Case Management, Infection Control, Documentation, Communication, Team Collaboration, Regulatory Compliance, Professional Development, Resource Management, Patient Evaluation, Consultation, Skill Optimization, Continuing Education
Specialization
Candidates must be graduates of an ACOTE accredited school of occupational therapy and possess valid certification from the NBCOT. A valid state license is also required where applicable.
Occupational Therapist at Reliant Rehabilitation
Temple, Texas, United States - Full Time
Skills Needed
Occupational Therapy, Patient Care, Clinical Supervision, Treatment Plans, Case Management, Infection Control, Documentation, Communication, Team Collaboration, Regulatory Compliance, Clinical Expertise, Resource Management, Continuing Education, Patient Evaluation, Therapy Program Development, Supervision
Specialization
Candidates must be graduates of an ACOTE accredited school of occupational therapy and possess valid certification from the NBCOT. A valid state license is also required where applicable.
Occupational Therapist at Blue Stone Therapy
Coralville, Iowa, United States - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Problem Solving Skills, Critical Thinking Skills, Compassionate Care, Patient Centered Approach
Specialization
Successful completion of an accredited Occupational Therapy program is required. Candidates must possess excellent communication skills and a compassionate, patient-centered approach to care.
Physical Therapist, PT at InHome Therapy
Barrington, Illinois, United States - Full Time
Skills Needed
Physical Therapy, Patient Care, Mobility Assessment, Rehabilitation, Therapeutic Exercise, Patient Education, Documentation, Bls Cpr, Technology Proficiency, Transportation
Specialization
An active PT license and BLS CPR certification are required. Candidates should be comfortable with basic technology and have reliable transportation to see patients in their homes.
Therapy Support Worker at NHS Scotland
Dundee DD2 1UB, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Occupational Therapist at Mediix
Sydney, New South Wales, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Occupational Therapist at Core Psychology Services
Darlington DL1, , United Kingdom - Full Time
Skills Needed
Children, Interpersonal Skills, Occupational Therapy
Qualification
Graduate
Sports Physiotherapist at Mediix
North Perth, Western Australia, Australia - Full Time
Skills Needed
Interpersonal Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Occupational Therapist at Silverchain
Penrith, New South Wales, Australia - Full Time
Skills Needed
Occupational Therapy, Aged Care, Community Work, Adl Assessments, Home Modifications, Care Plans, Multidisciplinary Teamwork, Mobility Support, Cognitive Support, Chronic Health Conditions, Client Independence, Functional Abilities, Equipment Prescription, Falls Risk Reduction, Client Interaction, Health Needs Assessment
Specialization
Candidates must have a degree or postgraduate qualification in Occupational Therapy and current AHPRA registration. A genuine interest in community work with the aged population is essential, along with the ability to work autonomously and in a team.