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Customer Experience Specialist at NBKC Bank
Kansas City, MO 64114, USA - Full Time
Skills Needed
Ged, Customer Service
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Bank Teller (Part-Time) - Indianapolis at CIBM BANK
Indianapolis, Indiana, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Upselling, Transaction Processing, Problem Solving, Sales, Teamwork, Communication
Specialization
No prior banking experience is required, but 1+ years in customer service is preferred. Candidates should be comfortable using standard office software and able to lift up to 50 lbs.
Cafe Assistant/Barista at Bank Cafe
Dursley GL11 4AA, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Client Relationship Consultant 2 (Banker) - Newport Coast Pavilions, CA (38 at U.S. Bank
Newport Beach, California, United States - Full Time
Skills Needed
Client Relationship Management, Customer Service, Communication, Digital Banking, Financial Products, Proactive Outreach, Problem Solving, Team Collaboration, Account Management, Sales Skills, Interpersonal Skills, Banking Knowledge, Service Requests, Credit Applications, Technology Proficiency, Needs Assessment
Specialization
Candidates must have a high school diploma and typically three to four years of retail banking experience. Preferred skills include relationship building, customer service, and knowledge of banking policies and digital products.
Experience Required
Minimum 2 year(s)
CBS - CUSTOMER SERVICE REPRESENTATIVE, INBOUND SECTION at Metrobank
Makati, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Communication Skills, Microsoft Word, Microsoft Excel, Microsoft Powerpoint
Specialization
Candidates must have a bachelor’s degree from a college or university. At least 1 year of experience in Customer Service is an advantage, but fresh graduates are welcome to apply.
CSR - Teller, Ayala - Alabang Branch at Metrobank
Las Piñas, Metro Manila, Philippines - Full Time
Skills Needed
Cash Handling, Customer Service, Problem Solving, Effective Communication, Presentation Skills, Negotiation Skills
Specialization
Candidates should preferably have a degree in business or finance and possess effective communication and negotiation skills. Fresh graduates and young professionals are encouraged to apply.
Junior Desktop Support Engineer at Saxo Bank
Amsterdam, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Senior Depositary Analyst at U.S. Bank
Luxembourg, , Luxembourg - Full Time
Skills Needed
Depositary Experience, Fund Administration, Ucits Knowledge, Aifmd Regulations, Communication Skills, Analytical Skills, Attention To Detail, Organizational Skills, Problem Solving Skills, Team Player, Initiative, Customer Focus, Flexibility, Time Management, Mentoring, Training
Specialization
Candidates should have 1 to 3 years of depositary or fund administration experience and knowledge of UCITS and AIFMD regulations. A university degree in Accounting & Finance or Economics is preferred, along with strong communication and organizational skills.
Experience Required
Minimum 2 year(s)
CSR - Teller, Rizal Avenue Extension - 3rd Avenue Branch at Metrobank
Quezon City, National Capital District, Philippines - Full Time
Skills Needed
Cash Handling, Customer Service, Problem Solving, Effective Communication, Presentation Skills, Negotiation Skills
Specialization
Candidates should preferably have a degree in business or finance and possess effective communication and customer service skills. Fresh graduates and young professionals are encouraged to apply.
CBS - CUSTOMER SERVICE REPRESENTATIVE at Metrobank
Makati, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Communication Skills, Microsoft Word, Microsoft Excel, Microsoft Powerpoint
Specialization
Candidates must have a bachelor’s degree from a college or university. At least 1 year of experience in Customer Service is an advantage, but fresh graduates are welcome to apply.
Staff Accountant at CUSB BANK
Cresco, Iowa, United States - Full Time
Skills Needed
Accounts Payable, Financial Reporting, Reconciliation, Auditing, Vendor Management, Cash Management, Fixed Assets, Accruals, Depreciation, Investment Accounting, Customer Service, Administrative Duties, Regulatory Compliance, General Ledger, Financial Analysis, Project Assistance
Specialization
Candidates should have experience in accounts payable, financial reporting, and reconciliation. Additional skills in vendor management and cash management are also important.
Experience Required
Minimum 2 year(s)
Marketing Coordinator at JEFF BANK
Jeffersonville, NY 12748, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Portfolio Manager at FirstBank
Murfreesboro, TN 37129, USA - Full Time
Skills Needed
Management Skills, Relationship Building, Spanish, Features, Communication Skills
Qualification
Diploma
Experience Required
Minimum 3 year(s)
AVP & SBA Operations Officer II at Open Bank
Los Angeles, California, United States - Full Time
Skills Needed
Lending, Financial Analysis, Documentation, Communication, Problem Solving, Analytical Skills, Regulatory Knowledge, Time Management, Customer Service, Loan Processing, Collaboration, Attention To Detail, Professionalism, Technical Instructions, Portfolio Management, Compliance
Specialization
Candidates must have a minimum of five years of experience in lending and possess strong analytical and communication skills. A broad knowledge of lending tasks, regulations, and documentation is essential.
Experience Required
Minimum 5 year(s)
Full Time Teller - Wahpeton, ND at Bell Bank
Wahpeton, North Dakota, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Bookkeeping, Keyboarding, Timeliness, Flexibility, Problem Solving
Specialization
A high school diploma or GED is required, along with 1-2 years of customer experience preferred. Proficiency in Microsoft products and strong communication skills are also expected.
Product Assistant | Institutional Banking at Metrobank
Taguig, National Capital District, Philippines - Full Time
Skills Needed
Organizational Skills, Analytical Skills, Communication Skills, Multitasking
Specialization
A minimum of a Bachelor's degree in any Business related field is required, and fresh graduates are considered. Strong organizational, analytical, and communication skills are essential.
Mortgage Final Document Specialist at U.S. Bank
Brookfield, Wisconsin, United States - Full Time
Skills Needed
Administrative Skills, Attention To Detail, Data Entry, Record Keeping, Data Maintenance, Report Writing, Research, Exception Processing, Mathematical Skills, Verbal Communication, Written Communication, Pc Skills, Office Equipment Knowledge, Task Management, Problem Solving, Compliance Knowledge
Specialization
A high school diploma or equivalent is required, along with two to four years of experience in a business and general office environment. Strong administrative skills and attention to detail are essential.
Experience Required
Minimum 2 year(s)
Chief of Staff to CEO at U.S. Bank
Minneapolis, Minnesota, United States - Full Time
Skills Needed
Leadership, Strategy, Consulting, Business Operations, Planning, Communication, Project Management, Data Analysis, Stakeholder Management, Risk Management, Operational Systems, Problem Solving, Collaboration, Innovation, Adaptability, Foresight
Specialization
Candidates should have a demonstrated history of leadership experience in the financial services industry, particularly in Strategy, Consulting, or Business Operations. An MBA or equivalent experience is preferred, along with exceptional communication and interpersonal skills.
Experience Required
Minimum 10 year(s)
Data Processing Associate at Metrobank
Makati, Metro Manila, Philippines - Full Time
Skills Needed
Attention To Detail, Flexibility, Customer Service, Data Processing, Digitization, Process Automation, Risk Management, Communication, Teamwork, Problem Solving, Compliance, Time Management, Learning Agility, Adaptability, Analytical Skills
Specialization
Candidates should have a Bachelor's Degree in any field, with fresh graduates and career shifters encouraged to apply. Relevant experience in customer service or banking is preferred, along with a strong attention to detail and willingness to learn.
Account Sales Representative (Inbound Sales) at U.S. Bank
Kuancheng District, Jilin, China - Full Time
Skills Needed
Sales, Customer Service, Consultative Sales, Communication, Interpersonal Skills, Sales Pipeline Management, Negotiation, Closing Sales, Payments Industry Knowledge, Saas Products, Salesforce Crm, Adaptability, Goal Orientation, Coaching, Follow Up, Problem Solving
Specialization
Candidates should have a proven track record in exceeding sales quotas, preferably in the payments or technology sectors. Experience with Salesforce CRM and strong communication skills are essential for success in this role.
Experience Required
Minimum 5 year(s)
Customer Experience Specialist at NBKC Bank
Kansas City, MO 64114, USA -
Full Time


Start Date

Immediate

Expiry Date

28 Nov, 25

Salary

0.0

Posted On

28 Aug, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Ged, Customer Service

Industry

Outsourcing/Offshoring

Description

nbkc bank is currently looking for a Customer Experience Specialist to join our Customer Experience team.
As a Customer Experience Specialist, you will manage incoming phone calls and chats, addressing a variety of banking inquiries. You’ll use your problem-solving skills to sort out any issues, spot opportunities to make our customers’ lives easier, and keep things running smoothly by following all the bank’s guidelines and regulations. You will handle customer authentication, resolve issues, and identify cross-sell opportunities to strengthen client relationships.
This position will work @Flex (a combination of both in the office and at home) based out of our Kansas City, MO office.
We are currently looking for a Senior Customer Experience Specialist to join our Customer Experience team. This position will work @Flex (a combination of both in the office and at home). Check out more details below.

Responsibilities
  • Handle and route all incoming phone calls. These calls may include, but are not limited to, topics regarding balance inquiry questions, ordering of checks, taking wire requests, interest rate questions, information about products and services offered, debit card questions, online application status updates, hold inquiries, and online banking and bill payment questions.
  • Handle customer interactions through chat, providing timely and accurate responses. Utilize professional written communication to ensure customer experience.
  • Provide professional and composed assistance to customers with inquiries or problem resolution, adhering to the bank’s customer service standards for both internal and external customers.
  • Verify appropriate and required customer information prior to releasing any information or account data.
  • Utilize computerized systems for customer authentication, information gathering and validation, and processing routine as well as exception transactions.
  • Work independently and employ effective problem-solving skills to resolve issues, utilizing position authority and knowledge of operating and security procedures to make immediate decisions including exceptions, adjustments, and overrides.
  • Communicate potential issues and solutions related to payment risk in the digital banking environment.
  • Capable of performing effectively in a complex, multi-functional technical environment.
  • Proactively identify customer’s current and future financial needs. Recognize and refer cross-sell opportunities that strengthen client-bank relationships and ensure operational integrity during customer interactions. Ensures all bank policies and procedures are followed for all duties of the position.
  • Capable of assessing risk, exercising discretion, and handling sensitive and confidential information.
  • Ensure all bank policies and procedures are followed in all duties of the position.
  • Follows all applicable laws and regulations.
  • Performs other duties and projects as assigned.
Customer Experience Specialist at NBKC Bank
Kansas City, MO 64114, USA - Full Time
Skills Needed
Ged, Customer Service
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Bank Teller (Part-Time) - Indianapolis at CIBM BANK
Indianapolis, Indiana, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Upselling, Transaction Processing, Problem Solving, Sales, Teamwork, Communication
Specialization
No prior banking experience is required, but 1+ years in customer service is preferred. Candidates should be comfortable using standard office software and able to lift up to 50 lbs.
Cafe Assistant/Barista at Bank Cafe
Dursley GL11 4AA, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Client Relationship Consultant 2 (Banker) - Newport Coast Pavilions, CA (38 at U.S. Bank
Newport Beach, California, United States - Full Time
Skills Needed
Client Relationship Management, Customer Service, Communication, Digital Banking, Financial Products, Proactive Outreach, Problem Solving, Team Collaboration, Account Management, Sales Skills, Interpersonal Skills, Banking Knowledge, Service Requests, Credit Applications, Technology Proficiency, Needs Assessment
Specialization
Candidates must have a high school diploma and typically three to four years of retail banking experience. Preferred skills include relationship building, customer service, and knowledge of banking policies and digital products.
Experience Required
Minimum 2 year(s)
CBS - CUSTOMER SERVICE REPRESENTATIVE, INBOUND SECTION at Metrobank
Makati, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Communication Skills, Microsoft Word, Microsoft Excel, Microsoft Powerpoint
Specialization
Candidates must have a bachelor’s degree from a college or university. At least 1 year of experience in Customer Service is an advantage, but fresh graduates are welcome to apply.
CSR - Teller, Ayala - Alabang Branch at Metrobank
Las Piñas, Metro Manila, Philippines - Full Time
Skills Needed
Cash Handling, Customer Service, Problem Solving, Effective Communication, Presentation Skills, Negotiation Skills
Specialization
Candidates should preferably have a degree in business or finance and possess effective communication and negotiation skills. Fresh graduates and young professionals are encouraged to apply.
Junior Desktop Support Engineer at Saxo Bank
Amsterdam, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Senior Depositary Analyst at U.S. Bank
Luxembourg, , Luxembourg - Full Time
Skills Needed
Depositary Experience, Fund Administration, Ucits Knowledge, Aifmd Regulations, Communication Skills, Analytical Skills, Attention To Detail, Organizational Skills, Problem Solving Skills, Team Player, Initiative, Customer Focus, Flexibility, Time Management, Mentoring, Training
Specialization
Candidates should have 1 to 3 years of depositary or fund administration experience and knowledge of UCITS and AIFMD regulations. A university degree in Accounting & Finance or Economics is preferred, along with strong communication and organizational skills.
Experience Required
Minimum 2 year(s)
CSR - Teller, Rizal Avenue Extension - 3rd Avenue Branch at Metrobank
Quezon City, National Capital District, Philippines - Full Time
Skills Needed
Cash Handling, Customer Service, Problem Solving, Effective Communication, Presentation Skills, Negotiation Skills
Specialization
Candidates should preferably have a degree in business or finance and possess effective communication and customer service skills. Fresh graduates and young professionals are encouraged to apply.
CBS - CUSTOMER SERVICE REPRESENTATIVE at Metrobank
Makati, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Communication Skills, Microsoft Word, Microsoft Excel, Microsoft Powerpoint
Specialization
Candidates must have a bachelor’s degree from a college or university. At least 1 year of experience in Customer Service is an advantage, but fresh graduates are welcome to apply.
Staff Accountant at CUSB BANK
Cresco, Iowa, United States - Full Time
Skills Needed
Accounts Payable, Financial Reporting, Reconciliation, Auditing, Vendor Management, Cash Management, Fixed Assets, Accruals, Depreciation, Investment Accounting, Customer Service, Administrative Duties, Regulatory Compliance, General Ledger, Financial Analysis, Project Assistance
Specialization
Candidates should have experience in accounts payable, financial reporting, and reconciliation. Additional skills in vendor management and cash management are also important.
Experience Required
Minimum 2 year(s)
Marketing Coordinator at JEFF BANK
Jeffersonville, NY 12748, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Portfolio Manager at FirstBank
Murfreesboro, TN 37129, USA - Full Time
Skills Needed
Management Skills, Relationship Building, Spanish, Features, Communication Skills
Qualification
Diploma
Experience Required
Minimum 3 year(s)
AVP & SBA Operations Officer II at Open Bank
Los Angeles, California, United States - Full Time
Skills Needed
Lending, Financial Analysis, Documentation, Communication, Problem Solving, Analytical Skills, Regulatory Knowledge, Time Management, Customer Service, Loan Processing, Collaboration, Attention To Detail, Professionalism, Technical Instructions, Portfolio Management, Compliance
Specialization
Candidates must have a minimum of five years of experience in lending and possess strong analytical and communication skills. A broad knowledge of lending tasks, regulations, and documentation is essential.
Experience Required
Minimum 5 year(s)
Full Time Teller - Wahpeton, ND at Bell Bank
Wahpeton, North Dakota, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Bookkeeping, Keyboarding, Timeliness, Flexibility, Problem Solving
Specialization
A high school diploma or GED is required, along with 1-2 years of customer experience preferred. Proficiency in Microsoft products and strong communication skills are also expected.
Product Assistant | Institutional Banking at Metrobank
Taguig, National Capital District, Philippines - Full Time
Skills Needed
Organizational Skills, Analytical Skills, Communication Skills, Multitasking
Specialization
A minimum of a Bachelor's degree in any Business related field is required, and fresh graduates are considered. Strong organizational, analytical, and communication skills are essential.
Mortgage Final Document Specialist at U.S. Bank
Brookfield, Wisconsin, United States - Full Time
Skills Needed
Administrative Skills, Attention To Detail, Data Entry, Record Keeping, Data Maintenance, Report Writing, Research, Exception Processing, Mathematical Skills, Verbal Communication, Written Communication, Pc Skills, Office Equipment Knowledge, Task Management, Problem Solving, Compliance Knowledge
Specialization
A high school diploma or equivalent is required, along with two to four years of experience in a business and general office environment. Strong administrative skills and attention to detail are essential.
Experience Required
Minimum 2 year(s)
Chief of Staff to CEO at U.S. Bank
Minneapolis, Minnesota, United States - Full Time
Skills Needed
Leadership, Strategy, Consulting, Business Operations, Planning, Communication, Project Management, Data Analysis, Stakeholder Management, Risk Management, Operational Systems, Problem Solving, Collaboration, Innovation, Adaptability, Foresight
Specialization
Candidates should have a demonstrated history of leadership experience in the financial services industry, particularly in Strategy, Consulting, or Business Operations. An MBA or equivalent experience is preferred, along with exceptional communication and interpersonal skills.
Experience Required
Minimum 10 year(s)
Data Processing Associate at Metrobank
Makati, Metro Manila, Philippines - Full Time
Skills Needed
Attention To Detail, Flexibility, Customer Service, Data Processing, Digitization, Process Automation, Risk Management, Communication, Teamwork, Problem Solving, Compliance, Time Management, Learning Agility, Adaptability, Analytical Skills
Specialization
Candidates should have a Bachelor's Degree in any field, with fresh graduates and career shifters encouraged to apply. Relevant experience in customer service or banking is preferred, along with a strong attention to detail and willingness to learn.
Account Sales Representative (Inbound Sales) at U.S. Bank
Kuancheng District, Jilin, China - Full Time
Skills Needed
Sales, Customer Service, Consultative Sales, Communication, Interpersonal Skills, Sales Pipeline Management, Negotiation, Closing Sales, Payments Industry Knowledge, Saas Products, Salesforce Crm, Adaptability, Goal Orientation, Coaching, Follow Up, Problem Solving
Specialization
Candidates should have a proven track record in exceeding sales quotas, preferably in the payments or technology sectors. Experience with Salesforce CRM and strong communication skills are essential for success in this role.
Experience Required
Minimum 5 year(s)
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