Fittingly is a growing furniture company based in Stoke, building cutting-edge tech to transform how customers design and personalise their furniture online. We’re on the lookout for an Installations and Planning Coordinator to join our small, ambitious team.

ABOUT THE ROLE:

As our Installations and Planning Co-Ordinator, you’ll play a key role in ensuring the smooth delivery of fitting services by managing the day-to-day scheduling of our field-based teams. You’ll act as the vital link between our customers, fitters, and internal departments—making sure everything runs like clockwork.

KEY RESPONSIBILITIES:

• Schedule fitters to customer installations across the UK, ensuring efficiency and effectiveness
• Communicate professionally and promptly with customers and internal teams
• Collect and input key data to support accurate reporting on fittings and installations
• Process remedials and follow-ups as required to maintain service quality
• Conduct post-installation follow-ups with customers and fitters to ensure satisfaction