ADDITIONAL INFORMATION

Job Number25128077
Job CategoryFood and Beverage & Culinary
LocationThe Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000
SchedulePart Time
Located Remotely?N
Position Type Non-Management

ROLE OVERVIEW:

As a Food and Beverage Team Leader, you will play a pivotal role in overseeing the daily operations in Food and Beverages outlets at The Westin Brisbane and Four Points by Sheraton. Acting as a leader on the floor, you will ensure seamless service delivery while maintaining brand standards and creating a positive, motivated team environment. You’ll have the opportunity to oversee and work in a variety of venues including the Settimo Restaurant, and Four Points, offering a dynamic and rewarding leadership experience. This role is perfect for someone who thrives in a fast-paced environment, values exceptional guest service, and is eager to develop professionally within Marriott’s world-renowned hospitality standards!

KEY RESPONSIBILITIES:

• Provide training and guidance for new colleagues and staff
• Oversee daily operations across assigned F&B venues, ensuring smooth and efficient service
• Provide warm, friendly and professional service to guests, ensuring a welcoming atmosphere.
• Monitor the quality of food and beverages and service to ensure guest satisfaction
• Strong team work to lead your section during busy period and supports team efforts ensuring smooth operations
• Anticipate and address guest needs, offering personalized recommendations and maintain a focus on guests satisfaction
• Ensuring staff upholds brand values and ensure consistent delivery of high-quality service
• Assist in monitoring stock levels and placing orders to avoid shortages
• Conduct regular checks on cash handling, billing and POS system accuracy