Assistant Manager Jobs in Australia

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Customer Support Manager (Maternity Cover) at Veracross

Gold Coast City, Queensland, Australia - Full Time

Skills Needed
Customer Success, Account Management, Technical Support, Problem Solving, Analytical Skills, Communication Skills, Multitasking, Collaboration, K 12 Education Knowledge

Specialization
Candidates should have a Bachelor's Degree or equivalent customer service experience and at least 3 years of experience in SaaS customer success or related fields. Strong communication, problem-solving skills, and the ability to work independently are essential.

Experience Required
Minimum 2 year(s)

Guest Services Manager: Ocean Beach Resort at My NRMA

Central Coast Council, New South Wales, Australia - Full Time

Skills Needed
Customer Service, Leadership, Team Management, Decision Making, Time Management, Attention To Detail, Communication, Problem Solving, Collaboration, Flexibility, Crm Systems

Specialization
The ideal candidate will have a strong background in customer service and previous leadership experience, preferably in hospitality or tourism. A team-first attitude, flexibility to work a 7-day roster, and familiarity with CRM systems are also important.

Experience Required
Minimum 2 year(s)

Maxima Bondi - Store Manager (Secondment) at Mecca Brands

, New South Wales, Australia - Full Time

Skills Needed
Leadership, Customer Service, Team Development, Coaching, Mentoring, Kpi Management, Relationship Building, Change Management, Sustainability, Social Responsibility, Retail Management, Team Motivation, Training, Feedback, Problem Solving, Strategic Thinking

Specialization
Candidates should have a minimum of 3 years of experience managing a large retail environment and a passion for exceptional customer service. Previous coaching and mentoring experience is essential, along with a mindset focused on team member development.

Experience Required
Minimum 5 year(s)

Senior Product Manager - Payee Validation at Commonwealth Bank

Sydney, New South Wales, Australia - Full Time

Skills Needed
Payments, Banking, Product Management, Stakeholder Management, Risk Management, Regulatory Compliance, Problem Solving, Technical Complexity, Product Roadmaps, Communication, Market Adoption, Performance Monitoring, Customer Needs, Commercialisation, Industry Engagement, Innovation

Specialization
The ideal candidate should have over 5 years of experience in payments, banking, and product management, along with a strong track record in developing product roadmaps. Exceptional communication skills and a proactive risk mindset are also essential.

Experience Required
Minimum 5 year(s)

Executive Manager, Non Financial Risk Audit at Commonwealth Bank

Sydney, New South Wales, Australia - Full Time

Skills Needed
Leadership, Non Financial Risk Management, Commercial Insights, Stakeholder Relationships, Audit Proficiency, Data Analytics, Risk Management, Team Development, Strategic Planning, Emerging Risks, Governance, Operational Resilience, Board Reporting, Inclusive Culture, High Performing Teams, Curiosity, Forward Thinking

Specialization
Looking for a strategic leader with deep expertise in non-financial risk and a passion for building high-performing teams. Candidates should have proven ability to lead, inspire, and develop teams while delivering commercial insights.

Experience Required
Minimum 10 year(s)

Implementation & Activation Manager - SEM at WPP

Sydney, New South Wales, Australia - Full Time

Skills Needed
Campaign Management, Search Marketing, Data Analysis, Media Activation, Performance Optimization, Client Relationship Management, Team Leadership, Strategic Thinking, Communication, Problem Solving, Creativity, Customer Experience, Media Insights, Collaboration, Results Driven, Attention To Detail

Specialization
Candidates should have several years of experience managing complex campaigns and a solid understanding of search marketing. Strong communication skills and a results-driven mindset are essential for success in this role.

Experience Required
Minimum 5 year(s)

Sustainability & Reporting Senior Manager at QBE Insurance Group

Sydney, New South Wales, Australia - Full Time

Skills Needed
Coaching For Success, Commercial Acumen, Corporate Governance, Critical Thinking, Decision Making, Environmental Policy, Influencing, Intentional Collaboration, Managing Performance, Navigating Ambiguity, Presenting With Impact, Stakeholder Management, Strategic Thinking, Sustainability Reports, Sustainability Strategy

Specialization
Candidates should have extensive experience in institutional investing and portfolio analytics, with deep expertise in ESG and climate integration. Exceptional communication skills and the ability to deliver strategic insights to senior leadership are essential.

Experience Required
Minimum 10 year(s)

Business Operations and Reporting Manager at nbn® Australia

Sydney, New South Wales, Australia - Full Time

Skills Needed
Business Operations, Executive Reporting, Stakeholder Engagement, Meeting Facilitation, Communication, Planning, Organizational Skills, Data Analysis, Continuous Improvement, Governance, Transformation Initiatives, Technical Understanding, Adaptability, Proactivity, Collaboration, Action Tracking

Specialization
The ideal candidate holds a bachelor’s degree in a relevant field and has experience in business operations, executive reporting, and leadership support. They excel at translating complex input into clear insights and have strong stakeholder engagement skills.

Experience Required
Minimum 5 year(s)

Used Vehicles Account Manager - Queensland at Scania

, Queensland, Australia - Full Time

Skills Needed
Sales, Customer Relationship Management, Negotiation, Appraisal, Inventory Management, Administration, Computer Literacy, Professionalism, Integrity

Specialization
Candidates should have extensive experience in selling trucks or commercial vehicles and a proven ability to build customer relationships. A self-starter with strong computer skills and a high level of professionalism is essential.

Experience Required
Minimum 5 year(s)

Project Manager - Regional North Queensland at Aecom USA

Cairns, Queensland, Australia - Full Time

Skills Needed
Project Management, Client Engagement, Stakeholder Management, Multi Disciplinary Coordination, Budget Management, Financial Performance Management, Highways Planning, Road Design, Communication Skills, Time Management, Leadership, Team Management

Specialization
Candidates should have over 10 years of experience in design and project management, with a strong background in road design. Excellent communication and leadership skills are essential.

Experience Required
Minimum 10 year(s)

Personal Training Manager | South Melbourne at Goodlife Health Clubs

Melbourne, Victoria, Australia - Full Time

Skills Needed
Recruitment, Mentoring, Training, Team Management, Financial Administration, Communication, Leadership, Motivation, Health & Fitness Enthusiasm

Specialization
Candidates must have a Certificate IV in Fitness or above and a minimum of 3 years of industry-related experience. They should also possess excellent communication skills and the ability to lead and motivate a team.

Experience Required
Minimum 5 year(s)

Senior Project Manager - Mandarin Speaking at TMGM

Sydney, New South Wales, Australia - Full Time

Skills Needed
Project Management, Crm Optimization, Data Platforms, Change Management, Process Optimization, Agile Delivery, Risk Management, Stakeholder Engagement, Budget Management, Vendor Management, Data Governance, Privacy Regulations, Cross Functional Team Leadership, Quality Assurance, Automation, Standardization

Specialization
Candidates should have a Bachelor's or Master's degree in Business, IT, or a related field, along with 6-8 years of relevant experience. A PMP or PRINCE2 certification is required, with a preference for Prosci or equivalent Change Management certification.

Experience Required
Minimum 5 year(s)

Project Manager - Regional North Queensland at Aecom USA

Townsville, Queensland, Australia - Full Time

Skills Needed
Project Management, Stakeholder Engagement, Relationship Management, Multi Disciplinary Coordination, Budget Management, Financial Performance Management, Road Design, Communication Skills, Time Management, Leadership

Experience Required
Minimum 10 year(s)

Territory Manager - Electrophysiology - NSW at Boston Scientific Corporation Malaysia

Sydney, New South Wales, Australia - Full Time

Skills Needed
Electrophysiology, Clinical Support, Technical Training, Business Acumen, Cardiac Arrhythmias, Troubleshooting Skills, Customer Relationships, Strategic Territory Mapping, Communication Skills, Biomedical Engineering, 3d Mapping, Cryoablation, Pulsed Field Ablation, Technical Knowledge, Clinical Case Experience, Team Player

Specialization
Candidates should have a thorough understanding of cardiac electrophysiology and relevant clinical experience. Tertiary qualifications in biomedical engineering or science-related disciplines are preferred.

Experience Required
Minimum 5 year(s)

Project Manager - Regional North Queensland at Aecom USA

Brisbane, Queensland, Australia - Full Time

Skills Needed
Project Management, Stakeholder Engagement, Budget Management, Road Design, Leadership, Communication, Time Management, Multi Disciplinary Team Coordination

Experience Required
Minimum 10 year(s)

Business Development Manager - Low Voltage at Eaton USA

Sydney, New South Wales, Australia - Full Time

Skills Needed
Business Development, Project Management, Customer Relations, Sales Techniques, Product Knowledge, Market Knowledge, Communication Skills, Relationship Building, Specification Influence, Procurement, Territory Management, Profitability, Growth Strategies, Technical Updates, Pipeline Management, Industrial Applications

Specialization
Candidates should have 5 to 10 years of experience in a sales role, preferably in the electrical Medium and Low Voltage industry. A sound knowledge of industrial applications and superior sales techniques is essential.

Experience Required
Minimum 5 year(s)

Territory Sales Manager - North West Sydney at Kenvue

Surry Hills, New South Wales, Australia - Full Time

Skills Needed
Sales Management, Customer Relationship Management, Data Analysis, Negotiation, Communication, Leadership, Project Management, Market Analysis, Strategic Planning, Sales Reporting, Brand Management, Problem Solving, Collaboration, Adaptability, Coaching, Presentation Skills

Specialization
Candidates should have a bachelor's degree or equivalent and 2-4 years of relevant sales experience. Strong communication skills and a proven track record in managing sales activities are essential.

Experience Required
Minimum 2 year(s)

Product Manager, Entitlements and Offerings at Nine

Sydney, New South Wales, Australia - Full Time

Skills Needed
Product Management, User Growth, Data Analysis, Communication, Adaptability, Project Management, Stakeholder Management, Technical Implementation, Software Improvement, Experimentation, Marketing, Subscription Management, Billing, Payments, Personalization, User Experience

Specialization
The ideal candidate should have a minimum of 3 years of experience in product management and a strong understanding of entitlements and promotional systems. They should be data-driven and possess excellent communication skills to translate complex requirements.

Experience Required
Minimum 2 year(s)

National Manager - Work Health and Safety at Wellways Australia

Melbourne, Victoria, Australia - Full Time

Skills Needed
Whs, Ohs, Incident Investigation, Claims Management, Problem Solving, Leadership, Communication, Safety Culture, Training, Interpersonal Skills, Legislation Compliance, Injury Management, Change Management, Safety Management, Stakeholder Engagement, Psychosocial Safety

Specialization
Candidates should have demonstrated experience in a WHS role within a medium to large organization, preferably in healthcare or community services. A tertiary qualification in WHS or a related discipline is required, along with strong problem-solving and leadership skills.

Experience Required
Minimum 5 year(s)

District Sales Manager – Western Australia at Fortive

, , Australia - Full Time

Skills Needed
Sales Experience, Communication Skills, Customer Service, Business Development, Prospecting, Proposal Preparation, Distribution Channels, Training, Technical Assistance, Gas Detection Solutions, Microsoft Office, Salesforce.Com, Integrity, Results Driven, Motivation, Creativity

Specialization
Candidates should have 3 to 5 years of sales experience with Australian industrial customers and excellent communication skills. A background in gas detection or industrial safety is advantageous, along with proficiency in Microsoft Office and SalesForce.com.

Experience Required
Minimum 5 year(s)

Customer Support Manager (Maternity Cover) at Veracross

Gold Coast City, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Success, Account Management, Technical Support, Problem Solving, Analytical Skills, Communication Skills, Multitasking, Collaboration, K-12 Education Knowledge

Industry

Software Development

Description

Company Overview Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry. We are a growing, values-led community of 350 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. And we’re succeeding! As of early 2025, we are supporting 3200+ schools in 60 countries. Veracross is five product brands in one global tech company Veracross SIS is a one-person, one-record school management platform Magnus Health provides cloud-based Student Health Record (SHR) solutions Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps. Epraise incentivises student well-being and connects teachers, students, and families. Firefly provides an online learning space for students and teachers Role Summary Note: this is an 8-month fixed-term contract (Maternity Cover Position) The Customer Success Manager (CSM) is a strategic business partner to our customers, responsible for the successful adoption of the software and the long-term success, happiness, and retention of Veracross customers. They proactively monitor customer health and assess needs to promote Veracross products, ensuring customers maximise the value of the Veracross software. They serve as an escalation path for customers to resolve broader business complaints and coordinate with internal teams, including support, implementations and product management/engineering to create action plans for resolution. A commitment to quality service and customer satisfaction with a hyper-focus on reducing churn is required. Responsibilities Partner with an assigned portfolio of customers to identify needs, uncover opportunities, and develop strategic account goals Build relationships with assigned customers and promote goodwill between customers and Veracross, interacting via email, ticketing, or phone. Drive customer retention and manage churn through an awareness of customer goals and proactive monitoring of customer health and satisfaction, utilising available resources to identify and address barriers to successful adoption and expansion. Assess customer business needs to suggest alternative products and/or services to drive long-term success within the software, passing potential leads for incremental software needs to the sales teams. Serve as an escalation path for customers, working with the customer to identify and remove barriers and coordinating with internal resources to expedite resolutions or develop action plans as needed. Collaborate with internal teams, partnering with Implementation, Support, Sales and Finance to align on account strategy to ensure successful use of the software and maximise account renewal opportunities Partner with Veracross Support to position both the team and customers for success; building and maintaining trust with the support team and championing the team when working with customers, and documenting and educating the team when unique customer cases arise Assist with project management and implementation of smaller modules, product conversions, or upgrades Bachelor’s Degree or equivalent customer service experience 3+ years of experience working in SaaS customer success, account management, technical support, or other post-sales services Experience working in high-energy customer-facing roles Demonstrated success in multitasking and managing multiple accounts Demonstrated success providing outstanding client/customer service, evidenced by strong customer satisfaction or retention Demonstrated excellent written and verbal communication skills Demonstrated problem-solving and analytical skills, able to identify issues with a customer’s experience and propose lasting solutions Demonstrated ability to operate independently with minimal guidance while performing your duties Experience working within a collaborative team environment and contributing to positive company culture Industry knowledge of the K-12 private school sector and other education SaaS products a plus The best tools to get the job done! When you join Veracross, you get a Macbook Pro, a 32-inch monitor, and an adjustable desk and Herman Miller chair for the office. Growth opportunities! Veracross is growing fast, allowing you to own your role and grow with us! Operating within a global team, there are opportunities for professional development allowing your skills to grow as the business grows. Work/life balance Management encourages taking hour-long lunches and finishing on time and understands that you have a life outside of work. You can take the day off for your birthday and get a $100-a-year allowance for well-being. Massage, anyone? Flexibility Veracross offers a flexible working environment, hybrid options (work from home and the office.) Make a difference Our work makes a positive contribution to our schools, their students and their families around the world! Snacks, drinks & coffee Digistorm’s (Veracross) Gold Coast HQ offers a coffee machine, snack bar and fully stocked drinks fridge to keep energy levels high! Vege chips, kombucha, almond milk, cookies; you name it, they have it. Culture The Veracross team is fun, relaxed, and sociable, reflected in the casual dress code and social events. The office has an open floor plan, which allows for cross-team communication and a collaborative environment. Join some staff for lunchtime surfing or hit up nearby food spots for a burger by the beach.

Responsibilities

The Customer Support Manager is responsible for the successful adoption of the software and the long-term success and retention of Veracross customers. They proactively monitor customer health and assess needs to promote Veracross products, ensuring customers maximize the value of the software.

Customer Support Manager (Maternity Cover) at Veracross

Gold Coast City, Queensland, Australia - Full Time

Skills Needed
Customer Success, Account Management, Technical Support, Problem Solving, Analytical Skills, Communication Skills, Multitasking, Collaboration, K 12 Education Knowledge

Experience Required
Minimum 2 year(s)

Guest Services Manager: Ocean Beach Resort at My NRMA

Central Coast Council, New South Wales, Australia - Full Time

Skills Needed
Customer Service, Leadership, Team Management, Decision Making, Time Management, Attention To Detail, Communication, Problem Solving, Collaboration, Flexibility, Crm Systems

Experience Required
Minimum 2 year(s)

Maxima Bondi - Store Manager (Secondment) at Mecca Brands

, New South Wales, Australia - Full Time

Experience Required
Minimum 5 year(s)

Senior Product Manager - Payee Validation at Commonwealth Bank

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 5 year(s)

Executive Manager, Non Financial Risk Audit at Commonwealth Bank

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 10 year(s)

Implementation & Activation Manager - SEM at WPP

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 5 year(s)

Sustainability & Reporting Senior Manager at QBE Insurance Group

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 10 year(s)

Business Operations and Reporting Manager at nbn® Australia

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 5 year(s)

Used Vehicles Account Manager - Queensland at Scania

, Queensland, Australia - Full Time

Skills Needed
Sales, Customer Relationship Management, Negotiation, Appraisal, Inventory Management, Administration, Computer Literacy, Professionalism, Integrity

Experience Required
Minimum 5 year(s)

Project Manager - Regional North Queensland at Aecom USA

Cairns, Queensland, Australia - Full Time

Experience Required
Minimum 10 year(s)

Personal Training Manager | South Melbourne at Goodlife Health Clubs

Melbourne, Victoria, Australia - Full Time

Skills Needed
Recruitment, Mentoring, Training, Team Management, Financial Administration, Communication, Leadership, Motivation, Health & Fitness Enthusiasm

Experience Required
Minimum 5 year(s)

Senior Project Manager - Mandarin Speaking at TMGM

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 5 year(s)

Project Manager - Regional North Queensland at Aecom USA

Townsville, Queensland, Australia - Full Time

Experience Required
Minimum 10 year(s)

Territory Manager - Electrophysiology - NSW at Boston Scientific Corporation Malaysia

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 5 year(s)

Project Manager - Regional North Queensland at Aecom USA

Brisbane, Queensland, Australia - Full Time

Skills Needed
Project Management, Stakeholder Engagement, Budget Management, Road Design, Leadership, Communication, Time Management, Multi Disciplinary Team Coordination

Experience Required
Minimum 10 year(s)

Business Development Manager - Low Voltage at Eaton USA

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 5 year(s)

Territory Sales Manager - North West Sydney at Kenvue

Surry Hills, New South Wales, Australia - Full Time

Experience Required
Minimum 2 year(s)

Product Manager, Entitlements and Offerings at Nine

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 2 year(s)

National Manager - Work Health and Safety at Wellways Australia

Melbourne, Victoria, Australia - Full Time

Experience Required
Minimum 5 year(s)

District Sales Manager – Western Australia at Fortive

, , Australia - Full Time

Experience Required
Minimum 5 year(s)